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Heart of Gold Homecare Ltd

35 Lee Lane, Horwich, Bolton, Greater Manchester BL6 7AX
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Care Provided by Heart of Gold Homecare Ltd

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Heart of Gold Homecare Ltd
  • Private Owned

Person in charge

  • Rahisah Arfat (Manager)
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Heart of Gold Homecare Ltd Reviews (3)

8.0

Heart of Gold Homecare Ltd has a Review Score of 8.0 (8) out of 10, based on 1 reviews in the last 2 years. Over all time Heart of Gold Homecare Ltd has 3 reviews.

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Review from Dawn C (Daughter of Client) published on 24 January 2025 Submitted via Website
Overall Experience

When my Mum came home from from a 4 month stay in hospital I came across Heart Of Gold Homecare Ltd. Since then they have been coming to her every week and we have nothing but praise for them. The office team were very efficient and polite and sorted out what Mum needed straight away. It is the same 2 ladies who come so Mum doesn't have to get used to new people every week. Mum describes them as "really lovely, kind and caring and they do a wonderful job". They are always on time but if they think they may be only 5 minutes late they will ring to say so. Mum says she feels like she has been treated "like one of the family with all involved and I look forward to their visits" We both would highly recommend Heart of Gold.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Eileen C (Wife of Client) published on 6 February 2023 Submitted via Website
Overall Experience
To the manager and all the staff that so caringly looked after my dear husband,
He didn't have a good life these last 2 years, but each time Hearts of Gold came you brightened up his day. The banter that went on with him and his carers, it was hilarious. It was so nice to hear him laughing.
I know he wasn't easy to get on with at times, but at the end of the day we really didn't know what he was going through.
You looked after him so well. I've nothing but praise for you all, he was in the best hands ever
You really have Hearts of Gold.

Thank you all from myself and my Family

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Fehmida P (Client / Service User) published on 23 September 2022 Submitted via Website
Overall Experience

You have provided us with a very good service, excellent care worker who does a very good job. We love your service very much and we would recommend your service to anyone who wants your service.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 November 2025
Overall Requires improvement
  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Heart of Gold Homecare Ltd.

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