Care Provided by Heart of Gold Homecare Ltd
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
Other Care Provided
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Contact Heart of Gold Homecare Ltd to get a personalised quote
Good to Know
Owner
- Heart of Gold Homecare Ltd
- Private Owned
Person in charge
- Rahisah Arfat (Manager)
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Heart of Gold Homecare Ltd Reviews (3)
8.0
Heart of Gold Homecare Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Heart of Gold Homecare Ltd has 3 reviews.
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Overall Experience
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Review from Dawn C (Daughter of Client) published on 24 January 2025 Submitted via Website•
Overall Experience
When my Mum came home from from a 4 month stay in hospital I came across Heart Of Gold Homecare Ltd. Since then they have been coming to her every week and we have nothing but praise for them. The office team were very efficient and polite and sorted out what Mum needed straight away. It is the...
When my Mum came home from from a 4 month stay in hospital I came across Heart Of Gold Homecare Ltd. Since then they have been coming to her every week and we have nothing but praise for them. The office team were very efficient and polite and sorted out what Mum needed straight away. It is the same 2 ladies who come so Mum doesn't have to get used to new people every week. Mum describes them as "really lovely, kind and caring and they do a wonderful job". They are always on time but if they think they may be only 5 minutes late they will ring to say so. Mum says she feels like she has been treated "like one of the family with all involved and I look forward to their visits" We both would highly recommend Heart of Gold.
Review from Eileen C (Wife of Client) published on 6 February 2023 Submitted via Website•
Overall Experience
To the manager and all the staff that so caringly looked after my dear husband,
He didn't have a good life these last 2 years, but each time Hearts of Gold came you brightened up his day. The banter that went on with him and his carers, it was hilarious. It was so nice to hear him laughing.
He didn't have a good life these last 2 years, but each time Hearts of Gold came you brightened up his day. The banter that went on with him and his carers, it was hilarious. It was so nice to hear him laughing.
I...
To the manager and all the staff that so caringly looked after my dear husband,
He didn't have a good life these last 2 years, but each time Hearts of Gold came you brightened up his day. The banter that went on with him and his carers, it was hilarious. It was so nice to hear him laughing.
I know he wasn't easy to get on with at times, but at the end of the day we really didn't know what he was going through.
You looked after him so well. I've nothing but praise for you all, he was in the best hands ever
You really have Hearts of Gold.
He didn't have a good life these last 2 years, but each time Hearts of Gold came you brightened up his day. The banter that went on with him and his carers, it was hilarious. It was so nice to hear him laughing.
I know he wasn't easy to get on with at times, but at the end of the day we really didn't know what he was going through.
You looked after him so well. I've nothing but praise for you all, he was in the best hands ever
You really have Hearts of Gold.
Thank you all from myself and my Family
Review from Fehmida P (Client / Service User) published on 23 September 2022 Submitted via Website•
Overall Experience
You have provided us with a very good service, excellent care worker who does a very good job. We love your service very much and we would recommend your service to anyone who wants your service.
You have provided us with a very good service, excellent care worker who does a very good job. We love your service very much and we would recommend your service to anyone who wants your service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 November 2025Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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