Home Instead (Bradford & West Leeds) is a premium home care provider delivering personalised support across Bradford and West Leeds, helping people remain safe, independent, and comfortable in their own homes. The service is rated ‘Good’ by the Care Quality Commission (CQC) across all areas, reflecting consistently high standards of care, safety, and leadership.
Each client is treated as an individual, with care tailored around personal routines, preferences, and what matters...
Home Instead (Bradford & West Leeds) is a premium home care provider delivering personalised support across Bradford and West Leeds, helping people remain safe, independent, and comfortable in their own homes. The service is rated ‘Good’ by the Care Quality Commission (CQC) across all areas, reflecting consistently high standards of care, safety, and leadership.
Each client is treated as an individual, with care tailored around personal routines, preferences, and what matters most to them. The team focuses on building trusted relationships, ensuring continuity and familiarity through a carefully matched group of highly trained Care Professionals.
Services include companionship, personal care, home help, dementia care, respite support, and overnight care. Specialist dementia support is a key strength, with a compassionate, understanding approach that supports both clients and their families. Live-in care is also available for those requiring round-the-clock assistance while remaining in familiar surroundings.
Home Instead (Bradford & West Leeds) is known for its professional yet warm approach, combining high standards of training with genuine kindness and respect. The team takes pride in going the extra mile to make a meaningful difference in everyday life.
Those exploring care options are encouraged to get in touch for an informal, no-obligation conversation to discuss how support can be tailored to their needs.
Care Provided by Home Instead (Bradford & West Leeds)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£33.50 - £35.50
Weekly Live-in Care
From £1,800
£33.50 per hour on weekdays, £35.50 per hour on weekends. 1.5x hourly rate on standard bank holidays, and 2x fee on primary bank holidays (eg. Christmas). Clients can opt out of bank holidays. We add a small surcharge for mileage which is capped at £2 per visit.
The price(s) shown are provided by the agency. Contact Home Instead (Bradford & West Leeds) for full pricing details and T&Cs.
Contact Home Instead (Bradford & West Leeds) to get a personalised quote:
Home Instead (Bradford & West Leeds) has a Review Score of 9.3 (9.297) out of 10, based on 17 reviews in the last 2 years. Over all time Home Instead (Bradford & West Leeds) has 27 reviews.
Reviewer Connection to Home Instead (Bradford & West Leeds)
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Showing 27 reviews matching selected criteria
Review from Jacqui D (Daughter of Client) published on 22 May 2024 Submitted via Website•
Overall Experience
When I was looking for high quality, professional and more than that loving and caring support for both my parents in their own home I did my research and interviewed several companies before as a family deciding that Home Instead were without a doubt the best for us. From my first meeting with one...
When I was looking for high quality, professional and more than that loving and caring support for both my parents in their own home I did my research and interviewed several companies before as a family deciding that Home Instead were without a doubt the best for us. From my first meeting with one of the staff, I had no hesitation in the first-class assistance they could provide as a team. I certainly would not have any hesitation now recommending them to many other people and already have done so. Thank you so very much, you helped all 3 of us so very much at a very difficult and challenging time.
↩Reply from Martin Waite, Owner at Home Instead (Bradford & West Leeds)
Thank you, we really appreciate you taking the time to pass on your thoughts about our service through this review. We continue to try and be the very best and receiving such positive feedback boosts the whole team. Thanks again.
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Management
Treated with Dignity
Value for Money
Review from A B (Son of Client) published on 13 September 2023 Submitted via Website•
Overall Experience
Can't fault the quality of service provided by Home Instead to my mother. She's not the easiest person to please but for the most part they managed it very well. She had illness, hospital and doctors issues in the mix and the carers took it all in their stride.
I wouldn't hesitate to recommend...
Can't fault the quality of service provided by Home Instead to my mother. She's not the easiest person to please but for the most part they managed it very well. She had illness, hospital and doctors issues in the mix and the carers took it all in their stride.
I wouldn't hesitate to recommend them.
↩Reply from Martin Waite, Owner at Home Instead (Bradford & West Leeds)
Thank you for taking the time to give us a review, it is much appreciated. The carers became very fond of your mum, the challenges were no more than what we are used to, and we are proud to have been involved in helping your mum to stay at home and live independently for as long as possible. Your...
Thank you for taking the time to give us a review, it is much appreciated. The carers became very fond of your mum, the challenges were no more than what we are used to, and we are proud to have been involved in helping your mum to stay at home and live independently for as long as possible. Your kind words are lovely to hear, though we do strive to get maximum marks across the board so if you feel that there are any areas at all where our service could improve then we would be keen to hear your thoughts and implement any improvements accordingly. Thanks again.
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Review from G S (Daughter of Client) published on 24 August 2023 Submitted via Website•
Overall Experience
The team have been providing visits to my mum for a year now, the carers are always on time, helpful and provide Mum with the help and companionship she needs due to her anxiety and frailty. I would recommend them without hesitation.
The team have been providing visits to my mum for a year now, the carers are always on time, helpful and provide Mum with the help and companionship she needs due to her anxiety and frailty. I would recommend them without hesitation.
↩Reply from Martin Waite, Owner at Home Instead (Bradford & West Leeds)
Thankyou so much for taking the time to review our service. It continues to be a pleasure for us to look after your mum, her carers are very fond of her. Your positive feedback is lovely to hear.
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Treated with Dignity
Value for Money
Review from A H (Daughter of Client) published on 11 August 2023 Submitted via Website•
Overall Experience
My parents have used Home Instead for over six months and I would recommend them without reservation. The care professionals are sensitive to their needs and complete a range of tasks in their home whilst respecting their independence. The Home Instead care professionals have given them an improved...
My parents have used Home Instead for over six months and I would recommend them without reservation. The care professionals are sensitive to their needs and complete a range of tasks in their home whilst respecting their independence. The Home Instead care professionals have given them an improved quality of life and allowed them to stay independent for longer.
↩Reply from Martin Waite, Owner at Home Instead (Bradford & West Leeds)
Thank you for your kind words about our service. Your parents continue to be so lovely to deal with. We are very proud of our team of carers and they are always thrilled to read the positive feedback about their work.
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Treated with Dignity
Value for Money
Review from Paula U (Daughter of Client) published on 11 August 2023 Submitted via Website•
Overall Experience
When I first contacted the Bradford Home Instead office they were so friendly & helpful! My dad had fallen in the house and obviously needed some sort of home help but was very reluctant to accept this - after a friendly meeting with the management team at his home we convinced him that we would...
When I first contacted the Bradford Home Instead office they were so friendly & helpful! My dad had fallen in the house and obviously needed some sort of home help but was very reluctant to accept this - after a friendly meeting with the management team at his home we convinced him that we would trial it first and see how it goes. Within days of making contact with Home Instead, my dad had a carer coming in once a day for an hour - all the carers are great - happy to do anything for my dad and he says he loves them coming now! They take him for a walk, tidy up, prepare meals or food shopping- nothing is too much trouble! I think what he loves most is the company and having a coffee whilst sitting and chatting. I would definitely recommend this company to anyone who wants a carer for their loved ones that actually care about them!
↩Reply from Martin Waite, Owner at Home Instead (Bradford & West Leeds)
Thank you so much for choosing to leave a review for us, Paula, it is much appreciated. Your dad has been a joy to deal with since day one, our carers love visiting him. It is very satisfying to know that he feels the same way. Thanks again.
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Review from Anne A (Daughter of Client) published on 11 August 2023 Submitted via Website•
Overall Experience
Mum's carers are lovely people always happy to help with anything mum needs, even watering her tomato plants. They help Mum to get the experience of the wider world as she no longer gets out of the house much.
Mum's carers are lovely people always happy to help with anything mum needs, even watering her tomato plants. They help Mum to get the experience of the wider world as she no longer gets out of the house much.
↩Reply from Martin Waite, Owner at Home Instead (Bradford & West Leeds)
Hi, thanks for taking the trouble to leave a review of our service, I'm very grateful. We are thoroughly enjoying looking after your mum, she is a delight, and we've seen some real progress in recent months which is the most important thing. Thanks again.
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Review from Vickie J (Daughter of Client) published on 17 January 2023 Submitted via Website•
Overall Experience
The Bradford Home Instead team are wonderful. They have been looking after my mum, who lives alone and has Alzheimer's, for a few months now. The carers are amazing, they are so patient and considerate with her staff are fantastic in their communication and organisation. They have bent over...
The Bradford Home Instead team are wonderful. They have been looking after my mum, who lives alone and has Alzheimer's, for a few months now. The carers are amazing, they are so patient and considerate with her staff are fantastic in their communication and organisation. They have bent over backwards to help us and support us through this experience. Could not recommend more highly.
↩Reply from Martin Waite, Owner at Home Instead (Bradford & West Leeds)
Many thanks for this feedback, it is much appreciated. We have a wonderful team of carers here but it is still very rewarding to hear such comments from our clients and their families. We are delighted to have found such good matches for your mum with our carers and they enjoy looking after her so much. Thanks again.
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Treated with Dignity
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 October 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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Meet the Team (3)
Martin WaiteJob Title Owner
Martin Waite is the owner of Home Instead Bradford & West Leeds and is actively involved in the day-to-day running of the business. Originally from...
Martin Waite is the owner of Home Instead Bradford & West Leeds and is actively involved in the day-to-day running of the business. Originally from Silsden and Skipton and having spent much of his life in Ilkley, Martin is passionate about delivering high-quality home care that genuinely puts people first.
Before moving into the care sector, Martin built a successful career in property, investment and business ownership. Following personal family experiences during the Covid pandemic, he decided to focus his experience and energy on creating a care company centred around compassion, consistency and high standards.
Martin is proud of the personalised approach taken by Home Instead Bradford & West Leeds and believes families deserve care that is professional, reliable and truly individual. Outside of work, he enjoys time in Mallorca when work allows, walking, golf, technology and following Burnley FC with his younger daughter.
Geraldine HurleyJob Title Care Manager
Geraldine is our Care Manager at Home Instead Bradford & West Leeds.
Tell us about yourself, Gerry....
"I first discovered my passion for care at...
Geraldine is our Care Manager at Home Instead Bradford & West Leeds.
Tell us about yourself, Gerry....
"I first discovered my passion for care at the age of 14 during a work placement in a local care home, and I’ve loved it ever since.
Over the past 34 years, I’ve had the privilege of working in a range of roles, from care worker to regional manager. Supporting vulnerable people is something I care deeply about, and I find it incredibly rewarding to see the positive difference we can make in people’s lives. Outside of work, I enjoy reading and building doll houses in my spare time."
Sally NowellJob Title Assistant Care Manager
Sally combines her hands-on care experience with assisting our Care Manager within the office team.
"I have worked in the care sector for 18 years,...
Sally combines her hands-on care experience with assisting our Care Manager within the office team.
"I have worked in the care sector for 18 years, including the past 2 years as a deputy manager.
I truly enjoy what I do, as it gives me the opportunity to meet new people every day and make a positive difference by supporting them with their care needs.
In my spare time, I enjoy going for long walks, attending spinning classes, and watching football."
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