Home Instead (Bradford & West Leeds)

Victoria Road Offices, Salts Mill, Saltaire, Shipley BD18 3LA
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9.5 21 Reviews
  • Home Instead (Bradford & West Leeds), Shipley
Home Instead (Bradford & West Leeds) is a premium home care provider delivering personalised support across Bradford and West Leeds, helping people remain safe, independent, and comfortable in their own homes. The service is rated ‘Good’ by the Care Quality Commission (CQC) across all areas, reflecting consistently high standards of care, safety, and leadership.

Each client is treated as an individual, with care tailored around personal routines, preferences, and what matters most to them. The team focuses on building trusted relationships, ensuring continuity and familiarity through a carefully matched group of highly trained Care Professionals.

Services include companionship, personal care, home help, dementia care, respite support, and overnight care. Specialist dementia support is a key strength, with a compassionate, understanding approach that supports both clients and their families. Live-in care is also available for those requiring round-the-clock assistance while remaining in familiar surroundings.

Home Instead (Bradford & West Leeds) is known for its professional yet warm approach, combining high standards of training with genuine kindness and respect. The team takes pride in going the extra mile to make a meaningful difference in everyday life.

Those exploring care options are encouraged to get in touch for an informal, no-obligation conversation to discuss how support can be tailored to their needs.
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Care Provided by Home Instead (Bradford & West Leeds)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £33.50 – £35.50
  • Weekly Live-in Care Fees: from £1800

£33.50 per hour on weekdays, £35.50 per hour on weekends. 1.5x hourly rate on standard bank holidays, and 2x fee on primary bank holidays (eg. Christmas). Clients can opt out of bank holidays. We add a small surcharge for mileage which is capped at £2 per visit.

The price(s) shown are provided by the agency. Contact Home Instead (Bradford & West Leeds) for full pricing details and T&Cs.

Contact Home Instead (Bradford & West Leeds) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Home Instead (Bradford & West Leeds) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Martin Waite (Owner & Director)

Home Instead (Bradford & West Leeds) Reviews (21)

9.5

Home Instead (Bradford & West Leeds) has a Review Score of 9.5 (9.506) out of 10, based on 15 reviews in the last 2 years.
Over all time Home Instead (Bradford & West Leeds) has 21 reviews.

Overall Experience
  • 17
  • 3
  • 0
  • 0
  • 1
Date Published
  • 21
  • 6
  • 11
  • 15
  • 6
Reviewer Connection to Home Instead (Bradford & West Leeds)
  • 9
  • 5
  • 5
  • 2
Total of 21, showing 21-21
Review from Vickie J (Daughter of Client) published on 17 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Bradford Home Instead team are wonderful. They have been looking after my mum, who lives alone and has Alzheimer's, for a few months now. The carers are amazing, they are so patient and considerate with her staff are fantastic in their communication and organisation. They have bent over backwards
to help us and support us through this experience. Could not recommend more highly.
Reply from Martin Waite, Owner at Home Instead (Bradford & West Leeds)Many thanks for this feedback, it is much appreciated. We have a wonderful team of carers here but it is still very rewarding to hear such comments from our clients and their families. We are delighted to have found such good matches for your mum with our carers and they enjoy looking after her so much. Thanks again.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.506)

Overview of Review Score

The Review Score of 9.5 (9.506) out of 10 for Home Instead (Bradford & West Leeds) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.656 for Home Instead (Bradford & West Leeds) is calculated as follows: ( (76 Excellents x 5) + (6 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (4 Very Poors x 1) ) ÷ 90 Ratings = 4.656
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Home Instead (Bradford & West Leeds) is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 4.85
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Oct 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (9)

Meet the Team (3)

Martin

Martin Waite

Job Title: Owner

Home Instead Bradford & West Leeds

Geraldine

Geraldine Hurley

Job Title: Care Manager

Geraldine is our Care Manager at Home Instead Bradford & West Leeds.

Sally

Sally Nowell

Job Title: Assistant Care Manager

Sally combines her hands-on care experience with assisting our Care Manager within the office team.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Bradford & West Leeds) to verify any information. View our terms and conditions. Home Instead (Bradford & West Leeds) has an Enhanced Service - more info.