Visiting Angels Barnet and Enfield

Visiting Angels provided professional and specialist care support for my brother with multi-complex needs. Katie exhibited a high level of emotional intelligence and fostered a relationship with my entire family which remains highly appreciated. She invested time in understanding my brother's needs which resulted in a seamless support team structure underpinned with all relevant plans, training assessments, and contingencies. He was loved and supported by VA until His passing and honestly, this Agency receives 10 stars from our family.

Visiting angels helped me recover from my hip operation. Care at home was excellent.

Recently got a new Carer called Holly,she's Amazing helps me with cleaning,cleaning my fish,shopping trips,this has really helped my confidence,also I sometimes have Emma who is also lovely.Having these Carer help with my Anxiety as I don't get out ty for helping me,

My dear friend has been having visits from Visiting Angels for a couple of years now. She says she always looks forward to their visits and is confident that if she ever has a problem she can just give them a call and they will promptly provide a solution. The friendliness and patience of the carers is paramount and they provide that in abundance. They always leave her safe and comfortable. Their food preparation is excellent and all aspects of personal care is dealt with in a respectful and caring manner. I look forward to this excellent care continuing into the future knowing that the standards will remain as high as they have been.

I've also used visiting angels for emergency cover when my PA's have had sudden short term absence and the managers have been so responsive and fast to find me cover and support at sometimes extremely short notice and have 99% of the time been successful

We have had the pleasure of working with the team at Visiting Angels from August 2025 to the present, and our experience has been exceptional. The management and staff are consistently wonderful - they go above and beyond in everything they do. Reliable, friendly, caring, and professional are just a few of the words that describe the remarkable team of carers who make such a meaningful difference every day for our neighbour. They navigate challenging situations with grace and professionalism, always ensuring the highest standard of care is provided.

Based on my 18 months' experience, this is an agency you can trust to do a brilliant job at all times.

I've been pleased with the level of service provided by Visiting Angels. The management are responsive to concerns and act quickly. The care team look after my friend really well, they engage with her in a professional way and they feedback any concerns to me in a timely manner. Over the two years that I've been using Visiting Angels to care for my friend, I've been pleased with the way they have interacted with me and my friend, the dignity and respect they've shown and the overall care and support they've given my friend. And I look forward to continuing the relationship with them.

We highly recommend them.

Communication has also been excellent. Any concerns or questions are handled quickly and thoughtfully, and I've always felt that they truly listen and want to provide the best possible care. It's clear that they approach their work with empathy and professionalism.

This Provider is incredible! (I filled in contact forms for others too online). But the head of Visiting Angels, Barnet called me that evening and said what I had written had connected to him and he had suggestions. Even before I signed on with them we were in crisis mode and they were in full help mode. They wrote me a superb letter which I printed and pinned above my brother's hospital bed. They helped me take a stand against a move for him which would have be totally wrong, and now we are in the happier place of them being able to visit him in rehab and get to know him, gain his confidence and together we can work out the best way forward. I am not in danger of being bullied or bamboozled into taking whatever option the facilities tell me is the only one for him. We have expertise and care. And they really do care, the questions and follow up are exemplary. And I have peace of mind again, and can get back into my world knowing Visiting Angels have got this situation covered

We have only been working with Visiting Angels since January this year and they have been amazing . From the initial phones with Jose , to working with Katie , to Janice who is so kind supporting our mother at home who has dementia , they have made the complicated and stressful process easier. They are so willing to answer the phone with questions and much needed advice. We can't thank them enough . It is such a difficult and challenging time when your parent needs the support for their next stage and Visiting Angels are professional, understanding , respectful and supportive .

We had a positive experience with Visiting Angels during the onboarding and care setup for my dad. Rosie and Katie were our main points of contact and were both supportive, responsive, and caring throughout the process. The initial setup was handled well and communication was always quick whenever we needed assistance or had concerns. The carers used overall were professional, kind, and treated my dad with care and respect. Thank you to the team for your support during an important time for our family.

I was very pleased with the care given to my wife shirley we had 3 lovely ladies visit on differant days through week to bathe and dress Shirley it was an hour per day , they helped Shirley a lot chatting away made her feel at ease they helped me with ideas to assist like handrails and bath seat and got the district nurse in as Shirley needed this treetment so all round care .

My mum had done incredibly well to reach her 90's and still be almost independent. Unfortunately several hospital stays and an eye operation meant she now needed carers. After contacting multiple agencies one stood out, visiting angels. Katie and Sarah took the trouble to visit Kath my mum in hospital to assess her needs and once discharged set up a visit schedule that suited us and was flexible. All of the carers were lovely with Kath and soon built a rapport, the support for us as a family was superb and took a huge weight from us. Despite the good care Kath's health deteriorated over the months until she needed 24hr care and then end of life care. The visits were increased but always mum was treated with love and dignity from the many carers involved , too many to name but all wonderful. Mum was able to end her life in her own home surrounded by people who genuinly cared for her in the true sense of the word and visiting angels made that possible.

I cannot recommend Visiting Angels highly enough - particularly mum's main carer Emma. We've been with Visiting Angels since September 2025 and from the very beginning have experienced their service as professional, caring, responsive and flexible - with an overarching willingness to go above and beyond to ensure my mum (92yrs) and I are happy. It's not just the care that's provided (which in itself is of the highest quality), its the personal relationship Emma and the carers have with my mum. It often feels like family. The office team are also very good - responsive and flexible when there's changes/additional needs or questions. From a practical perspective, the app - and how much information the carers input there after each visit - gives huge peace of mind and reassurance. Highly, highly recommend Visiting Angels to anyone seeking professional and meaningful care for their loved ones.

When I think of amazing I think of visiting angels. I needed care for my terminally ill brother my experience of carers was shocking especially when my brother went to respite in care home disgusting we had to bring him home so I did my own research and found visiting angels and told them exactly what I wanted and what I was not prepared to put with due to experience. Well I got exactly what I wanted and more Sara and Katie came to see my brother I could I see straight away that I was dealing with caring and professional people. The care my brother got was second to none they matched carers with his personality. Ant thank them enough he was very fond of them especially Emma and they made his end of life as good as it gets Bless you all your amazing.

My father has alzheimers and a number of complex health problems and has a strong wish to stay in his own home. Visiting Angels have provided carers who have got to know him, help him with his routines and supported him in a wide variety of tasks. Some even share his love of animals. We have been very happy with the standard of carers and the fact that this has allowed my father to continue to live safely in his own home

My 94 year old mother now lives on her own and after a fall earlier in the year we decided with her that she needed some extra help a couple of times a day. She has Alzheimer's so was struggling to take her medication correctly and as a family we had worries about her cooking on her own. I contacted Visiting Angels among other care services and was immediately impressed with Visiting Angels attention to detail. Since then Mum has had carers in the morning and at supper time. There is a core of 4 carers that visit and Mum gets on with all of them. Obviously there are others too, to cover holidays and sickness, but even those are regular replacements. As Mum's needs change we can easily contact the Manager to update Mum's care plan, for example she now has to have soft food, so they ensure her meals are suitable. One of the carers saved Mum's life when she was choking on a pill. We can't praise her highly enough for this, we are so grateful. (The medication was quickly changed)

Both of my parents require care and I was naturally concerned about bringing someone into our home. But from the moment I spoke to the manager and another member of staff i knew that I had made the right decision. Visiting Angels are just that angels. It's like welcoming family into your home and they care for my parents as if they are their own. I now feel as though I have more support and someone to share the highs and lows of looking after Mummy and Daddy. I can't recommend them highly enough.