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Right at Home (Lymm & South Warrington)

Oughtrington Community Centre, 1 Oughtrington Crescent, Lymm, Cheshire WA13 9JD
Right at Home (Lymm & South Warrington) logo
Right at Home (Lymm & South Warrington), Lymm
Right at Home (Lymm & South Warrington), Lymm
Right at Home (Lymm & South Warrington), Lymm

Right at Home is committed to delivering the best quality care possible and uses value-based recruitment to ensure their clients are cared for in the same way a family member would be.

The quality care provided is based on personal experience of the owner having received poor quality care for a loved one.

Right at Home's Lymm based team are selected for their compassion and empathy, taking on only those with a...  

Care Provided by Right at Home (Lymm & South Warrington)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Group/Owner

Person in charge

  • Clare Coke (Manager)

Right at Home (Lymm & South Warrington) Reviews (31)

10

Right at Home (Lymm & South Warrington) has a Review Score of 10 (9.975) out of 10, based on 19 reviews in the last 2 years. Over all time Right at Home (Lymm & South Warrington) has 31 reviews.

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Showing 31 reviews matching selected criteria
Review from T A (Mother of Client) published on 17 April 2024 Submitted via Postal Card
Overall Experience

Wonderful caring staff, always going above board to help. All staff get on well with my son and care for him wonderfully.

Reply from Clare Coke, Registered Manager at Right at Home (Lymm & South Warrington)

Many thanks for your feedback, it is a pleasure to support your son and I know the care team will greatly appreciate this feedback

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Review from R R (Client / Service User) published on 30 March 2023 Submitted via Postal Card
Overall Experience

Very happy with everything.

Reply from Julie Houston, director at Right at Home (Lymm & South Warrington)

Thank you for your review, which is really appreciated.

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Review from Mike R (Daughter of Client) published on 17 March 2023 Submitted via Postal Card
Overall Experience

Fabulous! Attentive, respectful, dedicated and nothing is too much trouble. Mum loves each and every one of them - so what else is there to say? Thanks to the team for all you've done for our mum.

Reply from Julie Houston, director at Right at Home (Lymm & South Warrington)

Thank you for your kind words. It is a pleasure to support your Mum and your lovely comments will be passed on to the team.

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Review from Johanna C (Client / Service User) published on 17 March 2023 Submitted via Postal Card
Overall Experience

I am very happy with all the staff.

Reply from Julie Houston, director at Right at Home (Lymm & South Warrington)

Thank you for taking the time to review our services we are glad you are happy with the team and the support they deliver.

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Review from Leane L (Daughter of Client) published on 17 March 2023 Submitted via Postal Card
Overall Experience

From the first day that Right at Home started, well what can I say - fabulous, friendly team, so caring and well we all feel like a big family. Always in contact with myself and I know I can pick up the phone and someone is there for me as well as dad. Dad loves all the team and the times they are with dad he's laughing. It's hard when someone is at end of life but the care my dad gets and also myself is 100%

Reply from Julie Houston, director at Right at Home (Lymm & South Warrington)

Thank you for your lovely words. Our team take great care to ensure the care they deliver is the best possible. We are also glad to hear that the support you get is also 100%.

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Review from Stephanie J (Daughter of Client) published on 8 March 2023 Submitted via Postal Card
Overall Experience

We have used Right at Home for my father-in-law and also my mother since 2020. The service we receive is exemplary, and the staff are compassionate, caring and kind. My mother has a regular carer, who she adores. It is so reassuring to know she has consistency with the care she receives. I have heard from other friends whose parents also have care that some agencies are unreliable and uncaring, but Right at Home is superb, and I highly recommend them. Thank you.

Reply from Julie Houston, Director at Right at Home (Lymm & South Warrington)

Thank you so much for this lovely review. We really appreciate that you put your trust in us to support your family.

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Review from Anne W (Daughter of Client) published on 7 March 2023 Submitted via Postal Card
Overall Experience
Helpful, informative - ideas about contact/IT etc.

Lovely, caring staff.

Reply from Julie Houston, Director at Right at Home (Lymm & South Warrington)

Thank you for your kind review which is very much appreciated.

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Review from Sandra K (Wife of Client) published on 7 March 2023 Submitted via Postal Card
Overall Experience

Caring, kind and professional.

Reply from Julie Houston, Director at Right at Home (Lymm & South Warrington)

Thank you for your review which is really appreciated. The team take great pride in their care for our clients and always appreciate feedback.

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Review from Caryll H (Client / Service User) published on 7 March 2023 Submitted via Postal Card
Overall Experience

I find your services excellent.

Reply from Julie Houston, Director at Right at Home (Lymm & South Warrington)

Thank you for your review which is really appreciated.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from H F (Daughter of Client) published on 7 March 2023 Submitted via Website
Overall Experience
My dad received excellent care from the team. They were all very professional, helpful and kind.
The care manager went over and above for Dad, securing an emergency ambulance in a time of great crisis.

The team were also fantastically helpful at the very sad ending.

Reply from Julie Houston, Director at Right at Home (Lymm & South Warrington)

Thank you for trusting us to support your dad and for your kind words.

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Management
Treated with Dignity
Value for Money
Review from S D (Son of Client) published on 7 March 2023 Submitted via Postal Card
Overall Experience

Excellent service - very highly recommended.

Reply from Julie Houston, Director at Right at Home (Lymm & South Warrington)

Thank you for your kind review which is much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (2)

News
  • Posted: Thursday 24 Apr 2025Each year, Lymm village gets together to launch a thousand yellow rubber ducks down the dingle for a special race and to raise money for charity. We were delighted to...
  • Posted: Thursday 24 Apr 2025We are delighted to announce we are now able to offer an all-in-one health monitoring device which is helping to detect health concerns earlier, reduce unnecessary hospital admissions and provide...

Awards / Recognitions (13)

Meet the Team (5)

Clare Coke Job Title: Care Director Joined: 2017
Clare Coke

Clare has been working with Right at Home for 7 years and comes from a previous career in the NHS, Clare is passionate about Right at Home's mission and values, supporting clients to remain as independent as possible for as long as possible in their own homes with the highest possible quality care.

Carla Brindle Job Title: Accounts Manager Joined: 2022
Carla Brindle

Although Carla works primarily in the back office managing our accounts and payroll, she also has many years of providing care to a cherished family member. With her experience in both accounting and providing care, she is a much valued member of the team, supporting our ethos of quality and supporting people to remain independent at home.

Emma Titcombe Job Title: Caregiver Joined: 2021
Emma Titcombe

Working in retail leaving college is all I have ever known, but after a short illness in 2020, it finally gave me the motivation to get out of retail for good. Stumbling upon Right at Home in 2022, I decided it was time for a change. From supporting people with day-to-day tasks within their homes or helping families care for their loved ones, I can honestly say I wish I had done it sooner!

Roxanne Bennion Job Title: Caregiver Joined: 2019
Roxanne Bennion

I came into care 5 years ago as I thought it would be rewarding but did not really know what to expect having met so many amazing and inspirational people over the years I can't imagine doing anything else, every day is different and I always love going to work, what more could you ask for.

Katie White Job Title: Business Support Manager Joined: 2024
Katie White

Katie first started with us as a CareGiver and in January 2025, started working in our office supporting accounts and the general office, and more recently, marketing and recruitment. Although she has many years of office experience with strong skills in marketing and communications, she continues to provide care calls as she has a real passion for caring and supporting people.

Frequently Asked Questions about Right at Home (Lymm & South Warrington)

How many Carers does Right at Home (Lymm & South Warrington) employ?

Right at Home (Lymm & South Warrington) employs 20 carers.

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