Care Provided by Complete Care Needs
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Complete Care Needs to get a personalised quote
Bank holidays is £25/hours
The price(s) shown are provided by the agency. Contact Complete Care Needs for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Complete Care Needs Ltd
- Private Owned
Person in charge
- Jacqueline Mhlanga (Manager)
Are you the Owner/Manager of Complete Care Needs?View your Advertising Options
Complete Care Needs Reviews (10)
Over all time Complete Care Needs has 10 reviews.
Filter Reviews
Overall Experience
Date Published
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Review from T T (Client / Service User) published on 30 September 2024 Date of experience: August 2024•Submitted via Postal Review Card•
Overall Experience
One carer in particular is patient and thorough. She listens to what I need and does it to a good standard.
The management above her could do better, as on a couple of occasions there has been miscommunication which lead to the personal assistance being told not to turn up and me without help....
One carer in particular is patient and thorough. She listens to what I need and does it to a good standard.
The management above her could do better, as on a couple of occasions there has been miscommunication which lead to the personal assistance being told not to turn up and me without help. Luckily its not a frequent occurrence.
↩Reply from Jacqueline Mhlanga, CQC Registered Manager at Complete Care Needs
Thank you for your feedback. We are sorry for when there was miscommunication on the 2 occasions about family supporting you and us not needed. We learnt from that and are happy to hear its not a frequent occurrence. Thank you for your support by continuing to request for our services thereafter as...
Thank you for your feedback. We are sorry for when there was miscommunication on the 2 occasions about family supporting you and us not needed. We learnt from that and are happy to hear its not a frequent occurrence. Thank you for your support by continuing to request for our services thereafter as and when your personal assistant is on leave. We are happy to hear that the one carer we sent to cover your personal assistant is doing a good job and we will make sure that they will be allocated to you as and when you need them. Your feedback is greatly valued as it helps us evaluate and improve our services for the best.
Review from S H (Client / Service User) published on 24 September 2024 Date of experience: April 2024•Submitted via Website•
Overall Experience
Complete Care Needs is one agency that helped me to stand on my feet again. The staff are very patient and compassionate. Thank you Complete Care Needs for your love and care. Complete Care Needs is a real value for money.
Complete Care Needs is one agency that helped me to stand on my feet again. The staff are very patient and compassionate. Thank you Complete Care Needs for your love and care. Complete Care Needs is a real value for money.
↩Reply from Jacqueline Mhlanga, CQC Registered Manager at Complete Care Needs
Thank you. It was a great honour to support you and see you recover. Thank you for your review. It helps us evaluate our services as well as the community we save to make an informed decision when sourcing for a provider.
Review from Nicola H (Client / Service User) published on 13 September 2024 Date of experience: August 2024•Submitted via Postal Review Card•
Overall Experience
Fantastic!
Fantastic!
↩Reply from Jacqueline Mhlanga, CQC Registered Manager at Complete Care Needs
Great to hear we are doing a fantastic job. Will let the staff know and award them accordingly.
Review from Roselyn M (Mother of Client) published on 13 September 2024 Date of experience: August 2024•Submitted via Postal Review Card•
Overall Experience
The care staff are very professional, kind, and always on time. The staff talk to my daughter with respect and always ask her what she wants done before doing it. My daughter has never been this happy and content since she had care staff, until Complete Care Needs started looking after her. The...
The care staff are very professional, kind, and always on time. The staff talk to my daughter with respect and always ask her what she wants done before doing it. My daughter has never been this happy and content since she had care staff, until Complete Care Needs started looking after her. The management are polite and always come to check if staff are doing the right thing.
↩Reply from Jacqueline Mhlanga, CQC Registered Manager at Complete Care Needs
Thank you for your feedback. Staff will be appraised of the great work they are doing as we continue to strive to do better than our best. Jacqueline, Manager
Review from L O (Client / Service User) published on 13 September 2024 Date of experience: August 2024•Submitted via Postal Review Card•
Overall Experience
The carer is excellent. She works quietly and efficiently. She is always pleasant and helpful.
The carer is excellent. She works quietly and efficiently. She is always pleasant and helpful.
↩Reply from Jacqueline Mhlanga, CQC Registered Manager at Complete Care Needs
Thank you for taking the time to feedback on our performance. Staff will be appraised on their person-centred care to you
Review from R H (Client / Service User) published on 23 January 2024 Date of experience: January 2024•Submitted via Website•
Overall Experience
The care support provided from Complete Care Needs has been exceptional. The support workers are hard working, and keep busy all the time, they provide individual care support that is suited to my care needs. They are respectful, reliable, and help keep my dignity whilst offering support. I’m so...
The care support provided from Complete Care Needs has been exceptional. The support workers are hard working, and keep busy all the time, they provide individual care support that is suited to my care needs. They are respectful, reliable, and help keep my dignity whilst offering support. I’m so grateful for all the help they have given.
↩Reply from Jacqueline Mhlanga, CQC Registered Manager at Complete Care Needs
Thank you for your feedback. It helps use learn some lessons to improve our services.
Review from Cathy T (Client / Service User) published on 13 March 2023 Date of experience: February 2023•Submitted via Website•
Overall Experience
All the carers have been lovely. They are always polite, friendly and so helpful.
They are always on time and willing to do any task that I ask them to do.
They are always on time and willing to do any task that I ask them to do.
The service has been excellent and helped me so much.
All the carers have been lovely. They are always polite, friendly and so helpful.
They are always on time and willing to do any task that I ask them to do.
They are always on time and willing to do any task that I ask them to do.
The service has been excellent and helped me so much.
↩Reply from Jacqueline Mhlanga, CQC Registered Manager at Complete Care Needs
Thank you for your feedback. It is great to hear that we are making a difference and giving you the support you deserve. The staff will be appraised accordingly. Kind Regards.
Review from Philip T (Client / Service User) published on 30 January 2023 Date of experience: September 2022•Submitted via Postal Review Card•
Overall Experience
I have been with this company since September, I've had carers for about 4 years. This is the best company I've had, they go above and beyond, and they do whatever the client wants. This company has a heart because they always think about the client, they won't leave until everything is done so I...
I have been with this company since September, I've had carers for about 4 years. This is the best company I've had, they go above and beyond, and they do whatever the client wants. This company has a heart because they always think about the client, they won't leave until everything is done so I would highly recommend them to everyone.
↩Reply from Jacqueline Mhlanga, CQC Registered Manager at Complete Care Needs
Thank you for your review. The relevant staff will be appraised of your appreciation of their good work. As an organisation, we put people first before money and aim to continue to do so.
Review from J D (Daughter of Client) published on 25 November 2022 Date of experience: February 2022•Submitted via Postal Review Card•
Overall Experience
For three years, right up until his death in February 2022, my father was very fortunate to have a live-in carer from Complete Care Needs who treated him compassionately like he was a part of her own family. She was attentive to his ever-changing moods and medical needs, showing patience and...
For three years, right up until his death in February 2022, my father was very fortunate to have a live-in carer from Complete Care Needs who treated him compassionately like he was a part of her own family. She was attentive to his ever-changing moods and medical needs, showing patience and understanding of his frustration as his Alzheimer's progressed and was totally professional when attending to his personal care. Right from the start, I could see my father was happy with the support we had in place for him and I feel blessed that Complete Care Needs enabled him to have the best end of life possible in the comfort and familiarity of his own home.
↩Reply from Jacqueline Mhlanga, CQC Registered Manager at Complete Care Needs
Thank you J D for your feedback. Complete Care Needs endeavours to keep up good standards.
Review from C C (Client / Service User) published on 23 November 2022 Date of experience: November 2022•Submitted via Postal Review Card•
Overall Experience
I have received very good support with very good communication to meet my individual needs and condition, including preparation of food, advising on content nourishment adapted to my age (82) and limited mobility in a large bungalow. The carer is flexible, i.e. will help with washing clothes and...
I have received very good support with very good communication to meet my individual needs and condition, including preparation of food, advising on content nourishment adapted to my age (82) and limited mobility in a large bungalow. The carer is flexible, i.e. will help with washing clothes and bed making. I have come close to giving an excellent overall rating and would recommend my carer to others.
↩Reply from Jacqueline Mhlanga, CQC Registered Manager at Complete Care Needs
Thank you for your review. It helps us learn how we are doing so we can be able to offer better quality services to our clients.
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Frequently Asked Questions about Complete Care Needs
How much does Complete Care Needs cost?
The agency lists fees between £20 and £24 for hourly visiting care and between £900 and £1,400 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Complete Care Needs employ?
Complete Care Needs employs 10 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Complete Care Needs to verify any information. View our terms and conditions. Complete Care Needs has a Basic Service -what a Basic Service includes.