Address Healthcare Reviews (3)
9.0
Address Healthcare has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Address Healthcare has 3 reviews.
Review from Clive U (Son of Client) published on 4 June 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have to agree with the other reviews about this care company. They really do set the bar high with their superp work ethic and professional standards of care which are truly excellent. My mother is 85 and wheelchair bound and needs help with just about everything. ALL the staff are wonderful and
what you would wish for from a company caring for somebody you love . They are always on time and always put their hearts into the care they provide.
We have had 3 other companies before and none of them were even close to offering the high standards and service this company provides. To quote one of the other reviews, they really are the PREMIER LEAGUE in care.
Wonderful carers and wonderful company and cannot recommend them enough.
We have had 3 other companies before and none of them were even close to offering the high standards and service this company provides. To quote one of the other reviews, they really are the PREMIER LEAGUE in care.
Wonderful carers and wonderful company and cannot recommend them enough.
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Review from P W (Wife of Client) published on 19 July 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care my husband receives from this company is exemplary. Words cannot describe how much they do for him. We have two carers four times a day and they are always very professional and very caring and always happy. They have a laugh and sometimes he sings with them and his dignity is always maintained.
I don't know what we would do without them.
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Review from J P (Daughter of Client) published on 11 March 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care provided by this company is premier league. The staff are highly trained, very professional and compassionate whilst providing care to my mother. The ladies attend four times a day and are very attentive, yet have a laugh with my mother on each visit. My mother has a rare neurological disease
(Multiple system atrophy) and we were blessed when this agency took over mum's care last October. The care has enabled mother to stay in her own home whilst over time her health has deteriorated. The staff are as attentive on each visit as they were when they first took over the care package.
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Current Review Score: 9.0 (9.000)
Overview of Review Score
The Review Score of 9.0 (9.000) out of 10 for Address Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
- The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Address Healthcare is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Address Healthcare is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4 - When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.