Live In Care Fees from £1540/week depending on the level of care required. For complex care packages, prices are available on request.
These prices are only a guideline, please contact The Village Care Group Ltd to find out the exact price for your requirements.
The Village Care Group Ltd has a Review Score of 9.6 (9.598) out of 10, based on 18 reviews in the last 2 years.
Over all time The Village Care Group Ltd has 25 reviews.
4.0 out of 5
Dear CF, Thank you very much for your kind review. We are really happy that you are happy with our service and found your carer kind and attentive to your needs. We aim to provide flexible care that adapts to your needs and we are glad we could do this for you. Best Regards, The Village Care Team.
5.0 out of 5
Thank you very much for your kind review. We are really happy that you have found our service responsive and adaptable to your needs. We strive to provide an outstanding care service 24/7 which is a challenge we embrace. We are glad that any problems with staffing and communication were resolved quickly. Your comments will be passed on to the team. Warm regards,The Village Care Team
4.0 out of 5
Thank you very much for your kind review. We are really happy that we care for your mother in law and are able to provide help and support her living with Dementia. We pride ourselves in providing highly responsive and flexible care and its great to hear how this has helped you. Kind regards, The Village Care Team
5.0 out of 5
Thank you so much for taking the time to share such wonderful feedback about your experience with Village Care Group. It's incredibly heart warming to hear that our team has been able to support your daughter effectively and that you feel confident in the care we provide. We're particularly pleased that our management team and care coordinator have been able to work closely with you to accommodate your varying scheduling needs - flexibility and understanding are at the heart of what we do. Building close working relationships with our clients and their families is something we truly value, as it enables us to provide the most personalised and effective care possible. Thank you for choosing Village Care Group.
5.0 out of 5
If I have any concerns I can liase with the team and it gets sorted promptly
Thank you so much for your kind review. We really appreciate you feedback. We are very happy to be able to provide care and support to your friend and provide a responsive and proactive service. Kind regards, The Village Care Team
5.0 out of 5
Thank you so much for your kind review. We are really happy that we provide care for your mother and that you. We pride ourselves on providing a highly flexible and approachable service whilst ensuring consistent high quality care for your mother. We appreciated your feedback and will pass on your comments to the wider care team. Best regards,
5.0 out of 5
5.0 out of 5
5.0 out of 5
Thank you for taking the time to share your experience with Village Care. We are truly touched by your kind words about your carer and the excellent care she provided. It's wonderful to hear how she went above and beyond, not just in meeting your daily needs, but also in thoughtfully organising your living space to enhance your independence and mobility. Her quick thinking and professionalism during your fall demonstrate the high standard of care we strive for at Village Care. We're especially moved by how her reassurance made you feel better during a challenging time. Creating a sense of security and comfort is at the heart of what we do, and we're glad we could provide that for you. Thank you again for your feedback. It helps us recognise the impact our carers have and motivates us to maintain and improve our services. We're honoured to have been part of your care journey. Best regards, The Village Care Team.
4.0 out of 5
Dear R P, Thank you for sharing this detailed and thoughtful review. We greatly appreciate your honesty and the time you've taken to provide such comprehensive feedback. We're glad to hear that you've noticed improvements since the new management took over, particularly in our ability to accommodate short-notice rota changes. We understand the frustration caused by communication breakdowns and repeated requests, and we want to assure you that we're continuously working to enhance our internal processes to prevent such issues. We're thrilled to hear about the positive impact of your current carers. It's wonderful to know that they go above and beyond, providing not just care but also friendship and warmth. Your feedback is invaluable in helping us improve our services. Thank you for your patience during our growth, and for being a part of the Village Care family. We look forward to continuing to provide you with the highest quality care and support. Best regards, The Village Care Team
5.0 out of 5
Dear M C, thank you so much for your kind review. We are really happy that we could help with your hospital appointment and that the trip went well. We appreciated your feedback and will pass on your comments to the wider care team. Best regards, The Village Care Team
5.0 out of 5
Dear A S, Thank you for taking the time to share your experience with Village Care. We're delighted to hear that we were able to provide prompt care for your mother when she needed it. Our ability to respond quickly to care needs is something we pride ourselves on, and we're glad it made a difference for your family. It's wonderful to know that your mother adjusted well to the twice-daily visits and appreciated the support from our regular carers. We understand the importance of consistency in care, especially when building trust and comfort with our clients. We're grateful for your recommendation. While we're sorry to hear that your mother has moved into full-time residential care, we hope that our services helped make her time at home as comfortable and enjoyable as possible. Thank you again for choosing Village Care. We remain committed to providing responsive, professional, and compassionate care to all our clients and their families. Best regards, The Village Care Team.
5.0 out of 5
Thank you for sharing this wonderful feedback about our care team. We're thrilled to hear that our carers have been instrumental in supporting both your father and mother. It's particularly heartening to know that some carers have gone above and beyond, building a strong rapport with your parents. We appreciate your acknowledgment of our prompt responses to your questions and concerns about the roster. It's also great to hear that we were able to assist quickly during your recent emergency, easing a stressful situation. Best regards, The Village Care Team
4.0 out of 5
Thank you very much for taking the time to share your experience. We're thrilled to hear that our carers have been consistently punctual and helpful with your daily needs. Your feedback about our responsive management is greatly appreciated, as we always strive to provide a flexible service and address concerns promptly. We look forward to continuing to provide you with reliable, high-quality care. Best regards, The Village Care Team.
5.0 out of 5
Thank you for your wonderful feedback. We're delighted to hear that we've been able to accommodate your additional care needs flexibly, beyond your initial package. It's great to know that you've found our carers to be experienced and competent. We also appreciate your kind words about our office team's efforts to arrange your care plan effectively. We're committed to maintaining this level of service for you. Best regards, The Village Care Team.
4.0 out of 5
Thank you so much for the kind review. We are delighted to hear that our care team have been able to adjust to your needs so effectively, providing the flexibility, consistency and personal connection you value.
Best regards, The Village Care Team.
5.0 out of 5
Thank you for your kind words about Village Care. We are delighted that you are happy with the care our team provides. It's wonderful to know that our carers have been consistently helpful and willing and that their work meets your standards. We're truly glad that you look forward to their visits, as fostering positive relationships is at the heart of what we do. We remain committed to providing you with the highest quality care and support. Best regards, The Village Care Team.
5.0 out of 5
Dear Marilyn, Thank you so much for your lovely review, our carers take pride in going the extra mile so we are glad our carer could assist you. We aim to be as flexible as possible, so we are more than happy to adjust your visits to suit your needs. Best regards, The Village Care Team.
5.0 out of 5
From myself and the team, it was an absolute pleasure caring for your mum.
Many thanks for your kind words, they will be shared with the team.
5.0 out of 5
The Review Score of 9.6 (9.598) out of 10 for The Village Care Group Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for The Village Care Group Ltd is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
With an impressive seven-year background as a registered manager and a deep-rooted passion for the care sector, Karen brings a wealth of experience and genuine commitment to Village Care.
Although her professional journey began in dentistry, Karen’s true calling has always been in supporting and enhancing the lives of those who need care most. Outside of work, Karen enjoys reading, spending time with her family, cooking, and drawing. Karen embodies the compassionate and multifaceted spirit we value in our team. We look forward to the expertise and leadership she will bring to Village Care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Village Care Group Ltd to verify any information. View our terms and conditions. The Village Care Group Ltd has an Enhanced Service - more info.
