Excellent service all planned by a staff member at Village Care for me.Marilyn W(Client / Service User)
The carers are very polite, respectful and pleasant to deal with, they work very hardAlex G(Daughter of Client/Service User)
Excellent service. Communication has been great. Domestic care was organised for my dad swiftlyKaren B(Daughter of Client/Service User)
Excellent service all planned by a staff member at Village Care for me.Marilyn W(Client / Service User)
The carers are very polite, respectful and pleasant to deal with, they work very hardAlex G(Daughter of Client/Service User)
Excellent service. Communication has been great. Domestic care was organised for my dad swiftlyKaren B(Daughter of Client/Service User)
Village Care has a proven track record of delivering excellent care to adults of all ages who require additional support and assistance at home to enable them to remain independent with the flexibility they desire.
Their goal is to meet and exceed the expectations of every client and provide a truly flexible, person centred care package, tailored to the individual's needs, preferences and daily routine.
Village Care provides the full...
Care Provided by The Village Care Group Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £36 - £40
- Weekly Live-in Care Fees: £1,540 - £1,680
- 30 Minute Visiting Care Fees: £28 - £30
Live In Care Fees from £1540/week depending on the level of care required. For complex care packages, prices are available on request.
Contact The Village Care Group Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- The Village Care Group Ltd
- Private Owned
Person in charge
- Debra Jones (Care Manager)
The Village Care Group Ltd Reviews (28)
The Village Care Group Ltd has a Review Score of 9.6 (9.600) out of 10, based on 21 reviews in the last 2 years.
Over all time The Village Care Group Ltd has 28 reviews.
Excellent service all planned by a staff member at Village Care for me. My carer is a very efficient, courteous man. I was able to add extra time for a hospital visit easily, my carer used his car and was really considerate the whole time I was there. Feel happy if I need to adjust the length of time for an appointment I can do so. Many thanks to all.
Dear Marilyn, Thank you so much for your lovely review, our carers take pride in going the extra mile so we are glad our carer could assist you. We aim to be as flexible as possible, so we are more than happy to adjust your visits to suit your needs. Best regards, The Village Care Team.
They provided consistent care never letting us down and wherever possible to have the same team of five throughout the last weeks of my mum's life. They showed such love and care for my mum and support for the whole family. Nothing was too much trouble. My mum felt loved and received high quality care.
Many thanks for your kind words, they will be shared with the team.
I would totally recommend this company. Most of their carers are reliable lovely people but if we did have an issue it would always be dealt with immediately. Towards the end of my mother's life, they went above and beyond to help us make sure we had 24/7 cover, which as a family we very much appreciated.
The carers who came - nearly always the same ones - were professional, competent and caring. They became like one of the family and always treated my husband with compassion but also checked that I was coping.
They always turned up on time and if anyone was unable to come or was held up, I was notified and where necessary a replacement was sent.
Because of their support, my husband was able to stay at home.
I recommend them highly.
I have been using The Village Care Group since I came out of the hospital and I am extremely pleased with the quality of staff provided and the communication between myself and the company. I have a large number of visits per week to assist me in my home and would not be able to manage without their help.
I have been using Village Care for some time now in providing care for my mum, she has multiple visits 7 days a week. Mum is very pleased with the care she receives and has built a good rapport with her carers. This care gives me peace of mind whilst out at work that she's being cared for and they are reliable to turn up on time. I find it easy to pick up the phone to the management team if there is an issue and it's quickly resolved.
Good care and pleasant staff. Very limited care is actually required, beyond checking that I am basically okay. Staff vary in their degree of care. I am not permitted to mention names, but I will say that my most frequent carer and by far the best, in my opinion, is from an Eastern European country.
Great service and fast response. They have been very helpful and kind to my father and the house was very clean, as I left it. The managers are very quick in responding to my emails. Also, if there were problems or questions, the carers would ring me to confirm.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 February 2026- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Thursday 09 Jan 2025We are delighted to announce the opening of our new branch in Cirencester, Gloucestershire, and are excited to extend our services to the Cirencester community and look forward to building...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Village Care Group Ltd.
Meet the Team (1)
Debra brings a wealth of care experience to Village Care with many years of experience working in the care sector.
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