Right at Home Exeter and Exmouth

Suite 1001B, Pynes Hill Business Centre, Pynes Hill, Exeter EX2 5JL
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9.7 21 Reviews
  • Right at Home Exeter and Exmouth, Exeter
Right at Home Exeter and Exmouth is a domiciliary care company that aims to deliver high quality, compassionate care in and around Exeter and Exmouth.

The family run business strives to make a difference in the local community, employing local people and delivering care to those who need it most. They believe in their values of trust, quality, compassion and respect, which is all part of providing the best possible care for people in their own homes.

The team is welcoming and professional, with all carers and colleagues being provided top-end training, support and qualifications. Right at Home Exeter and Exmouth looks to provide unique, tailored services to Clients so that all their personal needs can be met. Support in the home includes personal care, companionship, medication, dementia care and more...

Care Provided by Right at Home Exeter and Exmouth

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £38
  • Weekly Live-in Care Fees: from £1750

Fees are the total cost to the Client - no additional charges for travel

These prices are only a guideline, please contact Right at Home Exeter and Exmouth to find out the exact price for your requirements.

Contact Right at Home Exeter and Exmouth to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Right at Home Exeter and Exmouth to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • James Knott (Registered Manager)

Right at Home Exeter and Exmouth Reviews (21)

9.7

Right at Home Exeter and Exmouth has a Review Score of 9.7 (9.671) out of 10, based on 12 reviews in the last 2 years.
Over all time Right at Home Exeter and Exmouth has 21 reviews.

Overall Experience
  • 19
  • 2
  • 0
  • 0
  • 0
Date Published
  • 21
  • 6
  • 8
  • 12
  • 9
Reviewer Connection to Right at Home Exeter and Exmouth
  • 10
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
Total of 21, showing 21-21
Review from C H (Client) published on 23 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service provided by Right at Home (Exeter and Exmouth) was my first experience of a care provider and it was excellent; it completely changed my perception of the sector for the better. Should I need care in the future, Right at Home will be my first port of call.
Reply from Anthony Macrae, Managing Director at Right at Home Exeter and ExmouthThank you very much for those kind and positive words and very interesting to note that we influenced your view/s in the following manner: 'changed my perception of the sector for the better'. This is very heartening indeed and we will continue on this professional and caring trajectory. Much appreciated, best regards.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.671)

Overview of Review Score

The Review Score of 9.7 (9.671) out of 10 for Right at Home Exeter and Exmouth is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.871 for Right at Home Exeter and Exmouth is calculated as follows: ( (62 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 70 Ratings = 4.871
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Right at Home Exeter and Exmouth is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 4.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (12)

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Meet the Team (2)

Tony

Tony Macrae

Job Title: Owner and Managing Director Joined: 2022

Trust, Quality, Compassion and Respect are the values Right at Home Exeter and Exmouth believe are important in delivering the best care and support for our Clients.


Based in Pynes Hill, off the A3015, Right at Home Exeter and Exmouth support a large territory, covering Exeter, Exmouth, Topsham, Budleigh Salterton and more.


Tony moved to Exeter at the beginning of 2022, with his family. With a background in managing global brands, he learnt valuable lessons about leadership, and caring for clients and staff, and now wishes to contribute more meaningfully to society and the local community, making a difference every day. Thus, Right at Home Exeter and Exmouth was launched, with the team, to provide high-quality care to those who are vulnerable in and around Exeter.


From companionship to personal care, Right at Home Exeter and Exmouth are here to help. Please get in touch with one of our friendly team if you or a loved one requires care or support.

James

James Knott

Job Title: Registered Manager Joined: 2025

James is the Registered Manager for Right at Home Exeter and Exmouth.


He originally trained as a Learning Disability nurse almost 25 years ago and has held a number of positions in the Health and Social Care field since. From Inpatient services, residential, employment training and supported living services. In all his roles, James has been passionate about the delivery of outstanding care and developing a well-trained, compassionate and competent staff team. He also holds a Level 5 in Leadership and Management.


Born in Exeter, James moved away to study psychology at Swansea University before undertaking his nursing training in London at St George's Hospital Medical School back in 2001. He took a break from care in 2020 and spent two years working as a labourer before returning to care with a renewed enthusiasm.


James likes to spend his spare time in the beautiful Devon countryside, either trail running or walking his Beagles.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home Exeter and Exmouth to verify any information. View our terms and conditions. Right at Home Exeter and Exmouth has an Enhanced Service - more info.