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Beacon Home Care Services

Alga House, Brunel Way, Durranhill Industrial Estate, Carlisle CA1 3NQ
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Care Provided by Beacon Home Care Services

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in charge

  • Susan Potter (Manager)
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Beacon Home Care Services Reviews (5)

9.5

Beacon Home Care Services has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years. Over all time Beacon Home Care Services has 5 reviews.

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Showing 5 reviews matching selected criteria
Review from Sandra T (Daughter of Client) published on 13 May 2026 Submitted via Website
Overall Experience
We as a family cannot fault the service from all of the lovely ladies at Beacon care, They genuinely care. about my mum on a daily basis and nothing is too much trouble and their attention to detail is second to none.
Any rare queries we have these are dealt with quickly and efficiently by the management team.

As a family we could not wish for more.

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Management
Treated with Dignity
Value for Money
Review from Gill W (Client / Service User) published on 7 May 2026 Submitted via Website
Overall Experience

Following a decline in my mobility and after requesting extra help.a call was made to adult social care on my behalf, for me to be assessed for further assistance. This all happened relatively quickly and I'm grateful.

Reply from Cheryl Thorne, Manager at Beacon Home Care Services

Thank you so much for your kind words. It means a great deal to hear how much you value the care and support your mum receives. Our team truly cares about making a difference every day, so your feedback is really appreciated. Were also glad to hear that any queries are handled quickly and efficiently. Thank you for your trust and support.

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Value for Money
Review from N P (Son of Client) published on 7 May 2026 Submitted via Website
Overall Experience

Very happy with the service and flexibility. A reliable service provider. The management is effective and gives timely responses to change requests. Invoicing is clear and I personally think that the value for money aspect is very good.

Reply from Cheryl Thorne, Manager at Beacon Home Care Services

Thank you for your kind feedback. We're really pleased to hear that you're happy with the service, flexibility, and support from our team. It's great to know that our communication and invoicing meet your expectations, and that you feel you're receiving good value. We truly appreciate your support.

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Value for Money
Review from M B (Client / Service User) published on 7 May 2026 Submitted via Website
Overall Experience

The carers have been with me for over 4 years now, I am completely satisfied with all the carers & the help I receive. They are all very observant & ready to advise & help with anything that needs doing. They're all very polite, caring & efficient. They're usually on time & use the time I have to carry out everything that i need. I am more than happy with the care I have been receiving & would reccomend them based on my experience.

Reply from Cheryl Thorne, Director of Care at Beacon Home Care Services

Thank you for your lovely feedback and for trusting us with your care over the past four years. Its wonderful to hear how happy you are with the support you receive and that our teams care, attentiveness, and professionalism have made a positive difference. Your recommendation truly means a lot to us.

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Value for Money
Review from N R (Son of Client) published on 7 May 2026 Submitted via Website
Overall Experience

Beacon Homecare do a great job.Mostly just medication visits at 15 minutes per visit but they are professional in what they do. I would not hesitate to recommend them.Thank you Beacon Home Care for doing what you do....so well.

Reply from Cheryl Thorne, Director of Care at Beacon Home Care Services

Thank you so much for your kind words and recommendation. We're really pleased to hear that you've had a positive experience with our team. Even in shorter visits, we always aim to deliver professional, reliable care, so it means a lot to know this is recognised. We truly appreciate your support.

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Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Beacon Home Care Services

How many Carers does Beacon Home Care Services employ?

Beacon Home Care Services employs 19 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Beacon Home Care Services to verify any information. View our terms and conditions. Beacon Home Care Services has a Basic Service - more info.