Willow Adult Care (Chatham & Canterbury)

69 Maidstone Road, Chatham ME4 6DP
Review Us
8 Reviews
  • Willow Adult Care (Chatham & Canterbury), Chatham
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Care Provided by Willow Adult Care (Chatham & Canterbury)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Hospital Discharge

Funding & Fees

Contact us for an individualised assessment of how we can meet your needs.

Good to Know

Owner

  • Lighthouse PVT Ltd

Person in Charge

  • Rumbidzai Sutherland-Chinyemba (Manager)
Are you the Owner/Manager of Willow Adult Care (Chatham & Canterbury)? View your Advertising Options

Willow Adult Care (Chatham & Canterbury) Reviews (8)

Over all time Willow Adult Care (Chatham & Canterbury) has 8 reviews.

Overall Experience
  • 7
  • 1
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Date Published
  • 8
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  • 8
Reviewer Connection to Willow Adult Care (Chatham & Canterbury)
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 8, showing 1-8
Review from Robert P (Son of Client) published on 14 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since moving to Willow Adult Care, Mum has stated that the carers are the best she has ever had.
She always looks forward to them coming; they are kind and genuinely caring.
Since first contact and very fast initial assessment, and then being able to start the next day, was amazing, as the previous
care company just stopped coming with no notice or apology, so this was refreshing to find such a good service provider. Many thanks to all the staff.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Karen G (Niece of Client) published on 20 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has been receiving excellent care from Willow Adult Care for over a year now. We are very happy with the service you provide. My uncle tells me every day he likes the carers he feels they take care of his dignity at all times. The personal care given is exemplary! My uncle remains comfortable
in his own home and this is achieved by the visits by your staff at home. Recently after a spell in hospital, the care was increased to 3 visits a day and a food and eating plan was introduced. This is always done with my uncle's independence in mind. We have excellent communication with the staff who keep us informed of any changes for our attention. My uncle refers to Willow staff as his family they go above and beyond expectations. Thank you.
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  • Treated with Dignity
  • Value for Money
Review from Karen T (Daughter of Client) published on 20 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was treated with the highest standard of care by the carers. They were always on time and made sure that my mum's needs were always met. It was nice to have a company that cared about their client's well-being, as they would always let me know if there was a problem with my mum. I would definitely
recommend this company.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Marylou D (Daughter of Client) published on 14 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a new client of Willow Adult Care Services and we are very happy to have them onboard. They are nothing but kind, efficient, caring and professional. We know my mother is in good hands which is important as I live abroad. My mother is also very pleased with their support and kindness.
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  • Management
  • Treated with Dignity
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Review from R L (Husband of Client) published on 30 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was pleased with the service and my late wife formed a very strong bond with her carer, which brought her and myself much comfort in her final days. There is nothing I can add to the above comments that will be of any value.
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  • Treated with Dignity
  • Value for Money
Review from J P (Niece of Client) published on 19 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The family are all very pleased with the care our uncle is receiving. The carers are all very friendly and treat him with great dignity at all times. They have all forged good relationships with our uncle. They go above and beyond the call of duty. He says that he thinks of them as family. My sister,
cousin and I are happy that he is being cared for well. Any issues are flagged up with us and dealt with promptly.
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  • Treated with Dignity
  • Value for Money
Review from J R (Daughter of Client) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very happy with the carers who have been looking after my mother they are punctual and efficient and I know she is pleased with them. My mother is pleased that the same carer attends her regularly as they have a good rapport.
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  • Treated with Dignity
  • Value for Money
Review from John W (Client) published on 15 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My carer and I have established a great relationship. For my part, I have found him to be cheerful, helpful and always upbeat.
Days, when I wake up less than happy with life and my current state of health are seen as a challenge to my carer. He points out how much progress I have made since we met,
and all the things I have to look forward to.
He gets on well with my family and it seems that nothing is too much trouble for him.
You should be proud and thankful that you have an employee as good as him. Thank you for letting me meet him.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Willow Adult Care (Chatham & Canterbury)

What Type of Services does Willow Adult Care (Chatham & Canterbury) offer?

Willow Adult Care (Chatham & Canterbury) offers Home Care.

How many Carers does Willow Adult Care (Chatham & Canterbury) employ?

Willow Adult Care (Chatham & Canterbury) employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Willow Adult Care (Chatham & Canterbury) to verify any information. View our terms and conditions. Willow Adult Care (Chatham & Canterbury) has an Basic Service - more info.