Guardian Angel Carers - Banstead and Purley

26a Station Road, Sutton SM2 6BX
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9.9 23 Reviews
  • Guardian Angel Carers - Banstead and Purley, Sutton
With a team of experienced and highly trained professionals, Guardian Angel Carers Banstead and Purley deliver personalised help and support to people living in their own homes and surrounding communities. During any initial meetings, the team spend time getting to know the person requiring care, allowing them to design a bespoke care plan suited to their individual needs and requirements. Through an active and involved approach, the care plan is flexible ensuring that the team can adapt the support required with any changing needs, or preferences over time.

Whether you are looking for companionship once or twice a week, help with daily activities or housework, or require more complex care services, Guardian Angel Carers Banstead and Purley are there to provide as much or as little support as needed.
If you have any questions or would like to find out more, please get in touch with the team.
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Care Provided by Guardian Angel Carers - Banstead and Purley

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £31.75 – £37.50
  • Weekly Live-in Care Fees: from £1700

All of our packages are tailored to an individual's needs.

The price(s) shown are provided by the agency. Contact Guardian Angel Carers - Banstead and Purley for full pricing details and T&Cs.

Contact Guardian Angel Carers - Banstead and Purley to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Guardian Angel Carers - Banstead and Purley to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Matthew Parkinson (Managing Director)

Guardian Angel Carers - Banstead and Purley Reviews (23)

9.9

Guardian Angel Carers - Banstead and Purley has a Review Score of 9.9 (9.886) out of 10, based on 19 reviews in the last 2 years.
Over all time Guardian Angel Carers - Banstead and Purley has 23 reviews.

Overall Experience
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Date Published
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  • 19
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Reviewer Connection to Guardian Angel Carers - Banstead and Purley
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Total of 23, showing 1-20
Review from Heather D (Daughter of Client) published on 28 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been happy with the level of care received by my mother, although haven't met the carers personally. The office staff are efficient and friendly, and I would be happy to recommend this company to anyone looking for a carer.
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for the kind words, and I'm pleased to hear that you are happy with the support we provide and would recommend us. Thank you
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Review from Ashley L (Daughter of Client) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had a really positive experience with the care team from the very beginning, the staff were kind, attentive, and genuinely focused on making sure everything was comfortable and well-managed. They took the time to listen, answered questions clearly.


We was matched with a wonderful carer, she shows

real patience and understanding for our loved one.


What stood out most was the level of professionalism combined with warmth, it never felt rushed or impersonal. Every detail, no matter how small, was handled thoughtfully, which made a big difference. The environment was clean, calm, and reassuring, creating a sense of trust and ease.


Overall, the quality of care exceeded expectations, and I would feel confident recommending this service to others. It's clear that the team truly cares about the people they support.

Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for the kind words, I'm really pleased that you have had such a positive experience. This will be passed onto the team.
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Review from Peter S (Husband of Client) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been receiving care from Guardian Angels for nearly a year now - firstly twice a week but more recently four times a day. Throughout this time the carers have been capable, friendly and gentle. They have respected both my wife and my wishes and over the time that they have been coming have
become 'friends'. Our needs are regularly assessed by the senior staff and care has been modified to suit circumstances. All the staff have shared their views and ideas. They have responded to my wife's changing needs with dignity and have been able to develop the relationship they have with us so that we look forward to them coming. There is consistency in the carers who come to us with two of them being especially key, and it is unusual for someone to come who does not know what to expect. I can recommend Guardian Angels unreservedly.
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you very much for the kind words. The team take great pride in adapting to changing care needs and it is lovely to hear how they have become an really appreciated part of the day. Thank you again.
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Review from Pauline B (Client) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a home visit from a member of the care team, a personalised plan meeting all my needs and wishes was put in place. I have found all the carers very helpful and friendly and they always treat me with the utmost care and dignity. I look forward to their visits.
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyMany thanks for the very kind words. We look forward to supporting you in the future
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Review from Lyn T (Daughter of Client) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Guardian Angels have been outstanding. The whole team has shown kindness, understanding and treating mum with dignity and respect. They attend to mum each day and have developed a great relationship in a short period of time. The carers are experienced, supportive & friendly and this gives me such reassurance
and I highly recommend them
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for the lovely kind words. It is so nice to hear and I will make sure to pass this onto the wider team. Thanks again
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Review from Francesca T (Daughter of Client) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Aga has been more than exceptional - explaining how to help us as a family navigate elderly care with respect and dignity. Sharese attends to my parents each day and has earnt their trust is a very short space of time.
Without Aga and Sharese I do not know where I would be in trying to care for my
parents post moving them from 400 miles away.
The support we have had in such a short space of time is more than we hoped and reassurance that we are looking after our parents gives a peace of mind each day that is invaluable.
Thank you
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for the amazing feedback. So lovely to hear that the team are making such a difference. We are incredibly lucky to have such a great group of people working together to support people living in their own homes. I will be sure to pass this onto the team. Thanks again
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Review from L G (Daughter of Client) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend these guys enough, they were efficient, kind, caring and friendly with my mother.
My mother has dementia and my siblings and I share her care on a weekly rotation.
We used Guardian Angels to oversee Mum washing herself whilst my brother did his week and this worked very well.
Thank
you Guardian Angels
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for the very kind words, I will certainly pass this message onto the teamMany thanks
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Review from Joanna C (Daughter-in-law of Client) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are delighted with the care received by my Mother-in-Law. It took us a long time to gently encourage Mum that she did need some extra help when she was adamant that she didn't need any. We were worried about how it would all go. All of the worry proved to be futile in the end because she absolutely
adores her carers. She relishes the visits and finds each carer friendly and entertaining (and of course caring, helpful and patient). From my perspective, it has given me some extra time to help my parents, especially my dad who is very poorly. Also the detailed daily updates are so reassuring when I am busy at work. The management team are very professional and approachable, especially in the beginning when we had a myriad of questions. Finally, I believe that should Mum's needs change in the future we can work together to increase visits and tweak the care plan. I would highly recommend 'Guardian Angels' to anyone.
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for the very kind words. I will be certain to pass this on to the rest of the team. Thank you again.
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Review from Nicola T (Daughter of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Guardian Angels has been visiting my mother for several hours a week since 2022. The carers are experienced, supportive and kind and she looks forward to their visits.
The Management team are professional and approachable and it is reassuring that my mother, who has always been independent, is very
happy with their service.
Recommended.
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for the very kind words. This will be passed on to the whole team, thank you again.
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Review from Sharon H (Daughter of Client) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Guardian Angels have been supporting my mother with live-in care since January 2024. Her carer is outstanding - highly experienced, compassionate, and attentive. She provides excellent care, treats my mother with dignity, and is proactive in managing her complex health needs, promptly alerting me and
medical professionals when necessary.


The wider Guardian Angels team also provide additional support when needed. I've found the management to be responsive, professional, and easy to communicate with. Overall, I have great confidence in the care they provide and would not hesitate to recommend them.

Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for the lovely feedback. It is great to hear that we continue to deliver high quality care. Thank you again
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Review from Jacqueline G (Daughter of Client) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We required urgent care for both my parents,Guardian Angels came to the rescue. They provided a thorough assessment by coming to the home and chatting to my parents to establish their individual needs. Care was put in place within 3 days. My parents met all their carers prior to visits. We are very
happy with the care provided it meets all my parents needs, treating them with dignity and respect. The team are very easy to contact and respond quickly. I would not hesitate to recommend Guardian Angels to any future clients.
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for the lovely feedback, I'm so pleased we were able to help at short notice, and great to hear that it is making a difference.
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Review from Richard D (Son of Client) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Guardian Angel Carers were prompt at identifying my mother's needs and ensuring they put in place routines to support those needs. They were very good at liaising positively with the GP surgery to ensure that urgent problems were dealt with. They were also sensitive in their dealings with my mother,
treating her like the strong-minded individual that she is.
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyI am very pleased that we were able to help your mother at home. Thank you for the kind review, I will ensure this is fed-back to the the team directly. Thanks again
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Review from Michael F (Son of Client) published on 25 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used Guardian Angels previously for my mother's care after discharge from hospital. She found the night and day carers to be friendly and helpful which gave her confidence to get back to normal.
This was the second time in the hospital and we had no hesitation in using them again. The experience
has been excellent.
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for the kind review. It has been a pleasure supporting your mother on the two occasions she has needed some extra support at home. It is great to hear that each time she has regained her confidence and independence. Thank you again.
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Review from Polly C (Wife of Client) published on 9 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used Guardian Angels over the last few months to support him with his dementia. He has recently required personal care and was given the utmost kindness and consideration. When I, as his carer, had to go into hospital Guardian Angels were able to support the family. We had the same carer throughout
and built up a great rapport with her.
I would not hesitate to recommend Guardian Angels whose team have been knowledgeable and sensitive as well as efficient.
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for the very kind words. It is lovely to hear such positive feedback, which will be passed on to the team. Thank you.
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Review from Ellie C (Daughter of Client) published on 25 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Guardian Angels provide a fantastic service to my Dad, who has complex, challenging and changing needs. The carers genuinely care about the people they are caring for, going the extra mile to make sure that my dad is comfortable and happy; whether that be taking my dad out for his favourite coffee,
reading to him and making sure he is always treated with dignity when it comes to personal care. I highly recommended two particular members of staff and their team of guardian angel carers!
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for the kind words, this will be passed to the team.
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Review from Lea W (Daughter of Client) published on 25 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was recently tied up with my terminally ill husband's appointments and wasn't able to obtain a urine sample from my mother (a UTI was suspected) in time to take to the doctor's surgery. Guardian Angels stepped in and managed to obtain a urine sample, got it tested and collected the prescribed antibiotics
from the local pharmacy. A weight off my mind.
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for the kind words, I will pass this directly onto the team members involved. Thank you.
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Review from Claire E (Daughter-in-law of Client) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Guardian Angels have been consistently reliable in their provision of care to my mother-in-law. The carers are kind and caring and make very good use of their time with her. They frequently anticipate what may be required over and above the agreed tasks but always check with her before proceeding. The
management team are accessible and easy to communicate with and keeps me updated with any concerns. I would not hesitate to recommend them.
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for the lovely feedback. It is great to hear that both the carers and the office team are working so well together.
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Review from Lesley W (Daughter of Client) published on 3 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I interviewed 4 companies to sort care out for my 93-year-old father. Guardian Angel's care manager came to our house to meet Dad and tell us about their service. The emphasis was on the care they provide to my father not the fees or T&Cs (obviously they charge and come with T&Cs) but unlike the other
companies it was all about Dad. We've met 3 carers now and they've all been amazing. Organising outings, keeping his home clean and tidy and generally being great companions. I can highly recommend them.
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you so much for the kind words. Person-centred homecare is what we are all about and I am so pleased to hear the positive feedback. Thanks again.
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Review from V F (Wife of Client) published on 7 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Guardian Angels have been completely wonderful.
The staff were so compassionate when we approached them from the outset. The carers were chosen to fit into our family and they became part of our household.
My experience with them completely changed my opinion of carer agencies, it was for us a wholly
positive experience and the carers and company supported my husband and his needs but also, by being reliable, compassionate and helpful they supported our family going through a difficult time.
I can't speak highly enough of Guardian Angels. I would definitely recommend and hope everyone has the same positive experience we did.
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for the lovely heartfelt review. It was a pleasure providing some homecare that made a real difference. Thanks again
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Review from Y B (Client) published on 16 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Happy with care provided. Both sides managing to be flexible with dates and times. Staff are efficient and willing to carry out any task requested, whether domestic or personal. I would recommend this agency unreservedly.
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for your very kind words about our home care service.
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Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Guardian Angel Carers - Banstead and Purley is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.911 for Guardian Angel Carers - Banstead and Purley is calculated as follows: ( (104 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 112 Ratings = 4.911
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Guardian Angel Carers - Banstead and Purley is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.975
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (6)

Meet the Team (1)

Matt

Matt Parkinson

Job Title: Business Owner Joined: 2022

Business Owner Matt is a qualified Physiotherapist by background and brings a passion for supporting people to live well in their own homes to Guardian Angel Carers.

Frequently Asked Questions about Guardian Angel Carers - Banstead and Purley

How many Carers does Guardian Angel Carers - Banstead and Purley employ?

Guardian Angel Carers - Banstead and Purley employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Guardian Angel Carers - Banstead and Purley to verify any information. View our terms and conditions. Guardian Angel Carers - Banstead and Purley has an Enhanced Service - more info.