Guardian Angel Carers - Banstead and Purley

26a Station Road, Sutton SM2 6BX
Review Us
9.9 23 Reviews
  • Guardian Angel Carers - Banstead and Purley, Sutton
With a team of experienced and highly trained professionals, Guardian Angel Carers Banstead and Purley deliver personalised help and support to people living in their own homes and surrounding communities. During any initial meetings, the team spend time getting to know the person requiring care, allowing them to design a bespoke care plan suited to their individual needs and requirements. Through an active and involved approach, the care plan is flexible ensuring that the team can adapt the support required with any changing needs, or preferences over time.

Whether you are looking for companionship once or twice a week, help with daily activities or housework, or require more complex care services, Guardian Angel Carers Banstead and Purley are there to provide as much or as little support as needed.
If you have any questions or would like to find out more, please get in touch with the team.

Care Provided by Guardian Angel Carers - Banstead and Purley

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £31.75 – £37.50
  • Weekly Live-in Care Fees: from £1700

All of our packages are tailored to an individual's needs.

The price(s) shown are provided by the agency. Contact Guardian Angel Carers - Banstead and Purley for full pricing details and T&Cs.

Contact Guardian Angel Carers - Banstead and Purley to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Guardian Angel Carers - Banstead and Purley to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Matthew Parkinson (Managing Director)

Guardian Angel Carers - Banstead and Purley Reviews (23)

9.9

Guardian Angel Carers - Banstead and Purley has a Review Score of 9.9 (9.886) out of 10, based on 19 reviews in the last 2 years.
Over all time Guardian Angel Carers - Banstead and Purley has 23 reviews.

Overall Experience
  • 22
  • 1
  • 0
  • 0
  • 0
Date Published
  • 23
  • 5
  • 10
  • 19
  • 4
Reviewer Connection to Guardian Angel Carers - Banstead and Purley
  • 13
  • 3
  • 2
  • 2
  • 2
  • 1
Total of 23, showing 21-23
Review from Katie S (Daughter of Client) published on 5 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My review actually expands over the last year and a half.
This care agency goes above and beyond to support its clients. The staff they employ (whom we have had support from) are thoughtful, kind and aware of the needs of clients.
My family will be forever grateful for the amazing support.
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for the lovely feedback. It has been a pleasure providing home care support for your family, and I will be sure to pass this feedback on to our team. Thank you again.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Penny H (Daughter-in-law of Client) published on 22 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our carer is always reliable and willing to help with everything she is asked to do. She is very friendly and my mother-in-law has built up a very good relationship with her. Having the same person coming reliably at the same time each week gives valued structure and security for my mother-in-law.
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you for this lovely feedback. It is so pleasing to hear that the home care we are supporting with is making such a difference. Thank you again.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C C (Daughter of Client) published on 5 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been delighted with the care my mother received from Guardian Angel Carers - Banstead and Purley. They are a caring, kind, compassionate and skilled team of people who go the extra mile. Visits are not rushed and nothing is too much trouble. Good and prompt communication and consistency of carers
which is important. Mum loved all the carers and enjoyed her chats with them. Have no hesitation in recommending this agency.
Reply from Matthew Parkinson, Managing Director at Guardian Angel Carers - Banstead and PurleyThank you very much for the lovely words and for taking the time to write this kind review. I will ensure this is passed on to all of the team. It was a pleasure to spend time with your mum.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Guardian Angel Carers - Banstead and Purley is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.911 for Guardian Angel Carers - Banstead and Purley is calculated as follows: ( (104 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 112 Ratings = 4.911
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Guardian Angel Carers - Banstead and Purley is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.975
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (6)

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Meet the Team (1)

Matt

Matt Parkinson

Job Title: Business Owner Joined: 2022

Business Owner Matt is a qualified Physiotherapist by background and brings a passion for supporting people to live well in their own homes to Guardian Angel Carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Guardian Angel Carers - Banstead and Purley to verify any information. View our terms and conditions. Guardian Angel Carers - Banstead and Purley has an Enhanced Service - more info.