Blossom Home Care Canterbury

Unit Q, 10 Stoneway, Lakesview Int'l Business Park, Canterbury CT3 4GP
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9.9 12 Reviews
  • Blossom Home Care Canterbury, Canterbury
Blossom Canterbury aims to deliver the highest quality home care services to people in Canterbury and the surrounding areas. The team have a wealth of knowledge in the care sector, giving them a thorough understanding of the complexities of home care and the difficulties that people receiving care face when seeking home care they are comfortable with and that enhances their life.

Blossom Canterbury works hard to get to know each person they work with. The team will understand what they are looking to achieve through care, and create a care plan that suits their unique requirements. Care is based around the service user and the team offer a minimum of a 50 minute appointment, allowing them to ensure visits are not rushed.

Each care professional at Blossom Canterbury is selected not only for their capabilities to provide high quality care, but also for their compassion and kindness. This, combined with continuous training, makes it possible for the team to provide 'bloomin' good care' to each one of their clients.
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Care Provided by Blossom Home Care Canterbury

Types of Home Care

  • Visiting Care
  • Live-in Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £38

There are no hidden charges and added extras , this is the same rate seven days a week 7am to 10 pm . Night cover available , fees on request

These prices are only a guideline, please contact Blossom Home Care Canterbury to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in Charge

  • Nicky Russell (Nominated Individual and Registered Manager)

Blossom Home Care Canterbury Reviews (12)

9.9

Blossom Home Care Canterbury has a Review Score of 9.9 (9.942) out of 10, based on 12 reviews in the last 2 years.
Over all time Blossom Home Care Canterbury has 12 reviews.

Overall Experience
  • 12
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Date Published
  • 12
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  • 12
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Reviewer Connection to Blossom Home Care Canterbury
  • 7
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  • 1
Total of 12, showing 1-12
Review from Ralph M (Client) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This company matches care staff to the customer and gives an excellent relaxing service to the most fragile minded person
Reply from Nicky Russell, Registered Manager at Blossom Home Care Canterbury
What lovely words Ralph thank you ! Such a pleasure to support you and Trudy
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Review from Tony L (Client) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We wanted the best now we have the best
Reply from Nicky Russell, Registered Manager at Blossom Home Care Canterbury
Thankyou Tony , we are so pleased to hear Blossom is meeting your excellent expectations !
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Review from J G (Mother of Client) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with this service and the professional services.
Reply from Nicky Russell, Registered Manager at Blossom Home Care Canterbury
Thankyou so much for your kind words ! It really is appreciated
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Review from Frank O (Client) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have used Blossom for about 10 months I have found them to be a very professional company with great staff my care has been a god send I had cancer for the 4th time and as you can imagine I was not in a good place but my carer helped me with my personal care and mental health I look forward to her
visits as she is always very upbeat and friendly I look forward to her visit. I would recommend this company to any new clients.
Reply from Nicky Russell, Registered Manager at Blossom Home Care Canterbury
Thankyou so much for your kind words , it is really appreciated !
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Review from Jane A (Wife of Client) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our carer, who has been coming for several years, has been excellent. She is cheerful, lively and very caring. She plays game with the client, and chats to him. She attends to his needs well.
Reply from NickyRussell, Registered Manager at Blossom Home Care Canterbury
Thankyou so much for taking the time to do this review and I am very glad all is going well !
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Review from J N (Client) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very satisfied in the main and anytime any problems have been quickly rectified. Bills are sent on time enabling me to keep a budget.
Reply from Nicky Russell, Registered Manager at Blossom Home Care Canterbury
Thankyou so much for your kind words , much appreciated !
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Review from Cathryn D (Wife of Client) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has dementia so needs help with prompting for personal care and eating. So we have carers in the morning and evening. I have been very impressed how my husband and I have been supported. He is always treated with dignity and respect. I have been well supported in sometimes very emotional
settings. The carers have become a part of our family.
Reply from Nicky Russell, Registered Manager at Blossom Home Care Canterbury
Thankyou so much for your kind words Cathryn , really appreciated !
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Review from Chris B (Son of Client) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself & my mother have been very satisfied with service & care that we have recieved. Nothing is too much trouble. Everybody that has called to care for Mum have been very plesent and go out of their way to make sure she gets what she needs.
From my own point of view, it makes my life easier knowing
that she has good people caring for her 3 times a day. I am very grateful for the treatment is recieving - many thanks
Reply from NickyRussell, Registered Manager at Blossom Home Care Canterbury
Thankyou so much for your kind words. It is an absolute pleasure to support Joan !
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Review from Lynda A (Client) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the carer to be very friendly and helpful. She is very thorough with the cleaning. I would also like her to come each week. I look forward to having a chat with her. It helps me very much.
Reply from Brian Hubbard, Office Manager at Blossom Home Care Canterbury
Thank you so much for your kind words, Lynda, really glad you have found our service so helpful!
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Review from S D (Client) published on 15 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had a very good experience with Blossom Home Care. They have all met my needs and always very reassuring and making sure I'm happy. Staff are always so nice and very caring. I would definitely recommend Blossom to friends and family.
Reply from Brian Hubbard, Office Manager at Blossom Home Care Canterbury
Thank you so much for your kind words and recommendation. We do try our best!
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Review from Jesse H (Client) published on 15 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really happy with Blossom Home Care and been using their services for nearly a year, they meet all our needs and go above and beyond for their clients and their needs which is really good and the level of care you get from Blossom is amazing and all the staff are friendly. Would highly recommend using
Blossom Home Care.
Reply from Brian Hubbard, Office Manager at Blossom Home Care Canterbury
Thank you for your review, really glad we are able to help!
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Review from John L (Partner of Client) published on 1 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellence in all aspects, I am on a learning curve, being a relative of a new service user, but so far, every little requirement seems no trouble to them. Just wish I could afford service daily but have yet to receive an invoice and am unsure.
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Current Review Score: 9.9 (9.942)

Overview of Review Score

The Review Score of 9.9 (9.942) out of 10 for Blossom Home Care Canterbury is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.942 for Blossom Home Care Canterbury is calculated as follows: ( (65 Excellents x 5) + (4 Goods x 4) ) ÷ 69 Ratings = 4.942
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blossom Home Care Canterbury is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

Meet the Team (1)

Nicky

Nicky Russell

Job Title: Nominated Individual and Registered Manager Joined: 2023

As the nominated Individual Registered Manager for Blossom Home Care Canterbury, I bring a deep passion and commitment to providing exceptional community care. Specialising in dementia and end-of-life care, I ensure that every client receives personalised, compassionate support tailored to their unique needs.


Beyond direct care, I am deeply committed to nurturing and empowering our staff, helping them grow in their careers and reach their full potential. At Blossom Home Care, we pride ourselves on delivering outstanding care that truly makes a difference in the lives of our clients and their families.

Frequently Asked Questions about Blossom Home Care Canterbury

What Type of Services does Blossom Home Care Canterbury offer?

Blossom Home Care Canterbury offers Home Care.

How many Carers does Blossom Home Care Canterbury employ?

Blossom Home Care Canterbury employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blossom Home Care Canterbury to verify any information. View our terms and conditions. Blossom Home Care Canterbury has an Enhanced Service - more info.