Comprehensive Care Manchester

Ivy Business Centre, Office 3-13, Crown Street, Failsworth, Manchester M35 9BG
Review Us
7.2 3 Reviews
  • Comprehensive Care Manchester, Manchester
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Show Comprehensive Care Manchester on the Map

Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Person in charge

  • Chinelo Raphael (Manager)
Are you the Owner/Manager of Comprehensive Care Manchester? View your Advertising Options

Comprehensive Care Manchester Reviews (3)

7.2

Comprehensive Care Manchester has a Review Score of 7.2 (7.167) out of 10, based on 3 reviews in the last 2 years.
Over all time Comprehensive Care Manchester has 3 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 1
Date Published
  • 3
  • 2
  • 3
  • 3
  • 0
Reviewer Connection to Comprehensive Care Manchester
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from M W (Husband of Client) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a horrible experience with the treatment of my wife in a previous care home I decided to move my wife to a different home and so i came across comprehensive care. I was 50/50 at first because i had mixed opinions about the company but they did not disappoint! They have been treating my wife like
"one of their own" which is how my wife described their service. My wife finally seems settled and happy which also makes me very happy. I hope they continue to keep up the hard work, thank you comprehensive care! It feels as if a weight had been lifted off my shoulders.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Denny U (Son-in-law of Client) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was taken care of very well so I just wanted to come on here quickly and give a big thanks to all the staff that made it possible! Thank you very much. I really do appreciate all that you have done for my mother!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jayden K (Client) published on 14 February 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
This company isn't as they seem. They are very rude and manipulative and they don't cater to people's individual needs. They don't look after the service users properly. Some staff haven't had DBS checks and they twist the truth on the handover sheets/documentation. They don't do risk assessments properly,
the care plans aren't always true to Social Services/the local authority as they don't safeguard services users properly.
Reply from Chiney Umeh, Manager at Comprehensive Care Manchester

Hi JK, Reviews like these, particularly when based on false information, can be highly detrimental to our reputation and the care we provide. Despite the challenges we faced from you, including racial, physical, and emotional abuse toward staff, which we have evidence of, no charges were ever pressed against you. Instead, staff have spent their personal money purchasing presents for you and taking you out on your birthday as well as from the Company's pulse. We cannot allow these accusations to go unaddressed, as they pose a serious risk to our reputation. In the 22 months you were with us, feedback was regularly sought, and at no point did you raise any concerns. We request that you either verify your claims or remove the review with immediate effect. Should this not happen, we will be forced to take legal action. Please understand that this is a serious matter involving character assassination and we are not taking it lightly. We look forward to you resolving this matter promptly.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.2 (7.167)

Overview of Review Score

The Review Score of 7.2 (7.167) out of 10 for Comprehensive Care Manchester is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.7 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.667 for Comprehensive Care Manchester is calculated as follows: ( (12 Excellents x 5) + (6 Very Poors x 1) ) ÷ 18 Ratings = 3.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Comprehensive Care Manchester is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Comprehensive Care Manchester

What Type of Services does Comprehensive Care Manchester offer?

Comprehensive Care Manchester offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Comprehensive Care Manchester to verify any information. View our terms and conditions. Comprehensive Care Manchester has an Basic Service - more info.