the service they provide is of a high standard.M F(Power of Attorney of Client/Service User)
All my carers have been absolutely great, they really are very caring.M G(Client / Service User)
They have always been extremely professional and kind with mum.Anthony S(Son of Client/Service User)
the service they provide is of a high standard.M F(Power of Attorney of Client/Service User)
All my carers have been absolutely great, they really are very caring.M G(Client / Service User)
They have always been extremely professional and kind with mum.Anthony S(Son of Client/Service User)
Home Instead Preston & South Ribble provides relationship-led home care designed to help older adults live safely, independently, and happily in the place they love most, home.
The team understands that arranging care for a loved one can feel overwhelming, which is why they take the time to truly get to know every client and carefully match them with compatible Care Professionals who can provide not only practical support, but genuine...
Home Instead Preston & South Ribble provides relationship-led home care designed to help older adults live safely, independently, and happily in the place they love most, home.
The team understands that arranging care for a loved one can feel overwhelming, which is why they take the time to truly get to know every client and carefully match them with compatible Care Professionals who can provide not only practical support, but genuine companionship, reassurance, and continuity.
Supporting older adults across Preston, South Ribble, Penwortham, Longton, Bamber Bridge, Fulwood, Leyland, and surrounding areas, Home Instead delivers tailored care that evolves as needs change. Support can range from companionship visits and help around the home to personal care, specialist dementia support, overnight care, live-in care, respite care, and support following a hospital stay. The team also provides healthcare support at home for those living with more complex or long-term conditions.
Home Instead believes high-quality care is built on trust, consistency, and meaningful relationships. That is why the office focuses on providing continuity of care and carefully recruiting and training compassionate Care Professionals who are committed to making a positive difference every day.
Beyond care at home, the team is passionate about supporting the local community through dementia awareness initiatives, companionship cafés, wellbeing events, and educational sessions designed to help older adults and their families feel informed, connected, and supported.
Whether families are beginning to explore care options or require urgent support for a loved one, the friendly local team is always available to offer guidance, answer questions, and provide a free, no-obligation care consultation.
Care Provided by Home Instead Preston & South Ribble
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£33.95 - £33.95
Weekly Live-in Care
£1,750 - £1,925
The fees charged depend on the time of day, location, length of visit and service requirements.
Please call for further information.
The price(s) shown are provided by the agency. Contact Home Instead Preston & South Ribble for full pricing details and T&Cs.
Contact Home Instead Preston & South Ribble to get a personalised quote:
Home Instead Preston & South Ribble has a Review Score of 9.9 (9.866) out of 10, based on 17 reviews in the last 2 years. Over all time Home Instead Preston & South Ribble has 22 reviews.
Reviewer Connection to Home Instead Preston & South Ribble
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Showing 22 reviews matching selected criteria
Review from David F (Son of Client) published on 2 April 2024 Submitted via Website•
Overall Experience
I have found the carers who visit my mum very helpful and supportive, the only issue I have is the turnover of front line staff, which could well be an industry wide problem.
The scheduling and administration staff I am in contact with are also very helpful, but I do have an issue with the lack of...
I have found the carers who visit my mum very helpful and supportive, the only issue I have is the turnover of front line staff, which could well be an industry wide problem.
The scheduling and administration staff I am in contact with are also very helpful, but I do have an issue with the lack of communication with the senior management who seem distant and unresponsive. I have had a couple of issues recently, which were not addressed in what I would consider a satisfactory manner, in that I did not receive any follow up contact.
↩Reply from Mary Noone, Operational manager at Home Instead Preston & South Ribble
Thank you for your review, David. Unfortunately, recruitment and retention in the care sector are extremely challenging and we have put measures in place to help aid these for example increasing the hourly pay rate and introducing an evening and weekend enhancement. We have restructured the office...
Thank you for your review, David. Unfortunately, recruitment and retention in the care sector are extremely challenging and we have put measures in place to help aid these for example increasing the hourly pay rate and introducing an evening and weekend enhancement. We have restructured the office and have a new Care Manager in place. I hope that these improvements will be reflected in your service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M F (Power of Attorney of Client) published on 28 March 2024 Submitted via Website•
Overall Experience
Home Instead have been providing care for just over 12 months to my elderly friend. Now that a regular routine has been established the service they provide is of a high standard. They have worked with me to ensure that all the requests we have made have been accommodated and we are now happy with...
Home Instead have been providing care for just over 12 months to my elderly friend. Now that a regular routine has been established the service they provide is of a high standard. They have worked with me to ensure that all the requests we have made have been accommodated and we are now happy with a regular team of care professionals who work hard to support my elderly 93-year-old friend who suffers with Alzheimer’s. We benefit from a care provider who is now the most regular one to visit; we really appreciate her and the rest of the team’s care and support. They ensure any changes or concerns are fed back to me for attention. The other carers are also of a great standard and following a fall when my friend was home alone they were quick to get me involved. As a result of the fall, my friend also needed additional visits which Home Instead sorted quickly and efficiently, having carers in place for temporary nighttime visits without any hassle.
↩Reply from Mary Noone, Operational manager at Home Instead Preston & South Ribble
Thank you for your review. We are glad that everything has been put into place as required and that we could assist more when needed. We strive to provide a quality service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
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Meet the Team (10)
Sophie & Melissa Mellor & HollidayJob Title Owners
We are the Owners of Home Instead Preston & South Ribble.
Louise YatesJob Title Group Operations DirectorJoined 2020
I oversee the whole operation of running Home Instead South Lakes, Home Instead Lytham, Fylde & Wyre and Home Instead Preston & South Ribble,...
I oversee the whole operation of running Home Instead South Lakes, Home Instead Lytham, Fylde & Wyre and Home Instead Preston & South Ribble, including the Care Professionals, Office Support Team, the Senior Leadership Team and a network of external contacts who help support our business and clients. I have been assessed by the CQC as competent to hold Registered Manager status for the business, which I share with Judy Clay, Director, who is also a Nominated Individual with the CQC. I completed Level 5 Management and Leadership in Adult Social Care in 2022, which is the qualification needed to hold Registered Manager status in England.
I am fully responsible for overseeing a Caring, Responsive, Effective, Well-led and Safe Domiciliary care business, ably supported by the Senior Leadership Team and Office Support Team.
I also oversee the Safeguarding Team, which ensures all Care Professionals are kept up to date and trained on all Safeguarding protocols. I am the Privacy Champion for all data protection matters in the business.
Lisa CampbellJob Title Group Operations Manager
Responsible for overseeing the day-to-day running of the Preston office, ensuring smooth operations, team coordination, and efficient processes to support business goals.
Sadhna RathourJob Title Care Coordinator
Responsible for creating and maintaining personalised care plans, providing ongoing support to clients and their families. Works closely with Care...
Responsible for creating and maintaining personalised care plans, providing ongoing support to clients and their families. Works closely with Care Professionals to ensure high-quality service delivery, offering guidance, scheduling support, and helping maintain continuity of care.
Mallory GreenallJob Title Group Care Standards Coordinator
Mallory is our Group Care Standards Coordinator
Louise LeeJob Title Live-in Care CoordinatorJoined 2024
I manage our Live-in Care Clients and Care Professionals.
Toni WatkinsJob Title Group Scheduling
Responsible for coordinating and allocating visits, ensuring all client schedules are fully covered, and care is delivered on time. Works closely with the team to match caregivers with clients and respond quickly to any changes or gaps in coverage.
Jackie SmithJob Title Compliance / Governance Coordinator
Jackie is our Compliance / Governance Coordinator
Jenna KingJob Title Recruiter
Jenna is our Recruiter
Susan EavesJob Title Engagement CoordinatorJoined 2026
Susan is the Engagement Coordinator.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead Preston & South Ribble to verify any information. View our terms and conditions. Home Instead Preston & South Ribble has an Enhanced Service -what an Enhanced Service includes.
