Radfield Home Care Chingford & Loughton

Adam and the team have been extremely professional whilst showing genuine concern and compassion. The service they have provided has been excellent and they have always prioritised our wishes and preferences. They respond to calls and messages rapidly and have adapted to the changing needs of our parent with kindness and understanding.

We're so thankful for the care that mum is receiving and are lucky to have Radfield as part of our extended family.

Kalpana and Mary have been providing excellent support and care for my mother in law. They have consistently gone above and beyond to interact with her and make her feel comfortable and at ease. They have been a pleasure to trust with my mother in laws wellbeing and have build a great relationship with her and also family members. We are very fortunate to have two great members of staff supported by Adam caring for Mum.

We are incredibly grateful.

Exceptional service. I feel that the carers and manager really do want my 91 year old mum to live her best life. Nothing is too much trouble for them. The carers treat mum with the utmost dignity especially in situations that would have me tearing my hair out! Have been using Radfield since early 2024 and would without hesitation recommend them to anyone who is looking for reliable, friendly but professional care for their loved ones.

Despite it not being a straightforward assignment, due to very specific time constraints, the support and service I received from paperwork to actual services provided were Excellent. And as such I would recommend this home care provider

It has been a huge step for her to accept care, and Radfield has ensured this transition has been as smooth as possible.

At a difficult time Adam and his team stepped in. He made promises of how they would help, and he didn't stop delivering on them! . The communication was above and beyond. I thought his hard work was remarkable. His Team all so Nice and professional. All this meant I was confident of the care and service provided and I didn't have to worry. Thank you.

My 91 year old father was diagnosed with Vascular Dementia in January 2026. We wanted for him too remain at home but we found that while he is "low needs" during the day, he is awake at night which was exhausting for us to be awake and alert at the same time he was. We decided on have a waking night carer who would be able to support dad to bed (when he wanted) while remaining awake with him and being able to react to him while awake. We interviewed a few Care Providers, but the the team at Radfield were brilliant. From the first home visit through to the carers themselves they have been professional, friendly and compassionate. They have been flexible with us and adjusted their care to meet dad's needs easily and with no fuss. Their presence at night has been reassuring for us and allowed us to maintain the things he wants and needs during the day. Thank you to all at Radfield.

Radfield Home Care come thoroughly recommended! After meeting up initially with Simon and Val to discuss Dad's requirements. Dad has been matched up very well with his carers. They are kind, friendly and helpful. He looks forward to them coming. I go on holiday for 2 weeks soon and I feel much happier knowing that Dad will have a carer from Radfield every day. It gives me peace of mind.

My Mum and I would like to thank the team for all that they do. We would highly recommend Radfield Home Care.

Knowing my dad is in such caring and capable hands has made an incredibly difficult time much easier for both of us.

We've been hugely impressed with the care and attention of the care team - they've showed incredible professionalism and empathy and have hugely helped my Mum through difficult times. I'd highly recommend the service

I had to look for a new care provider for my dad this year who could help with his personal care, and would also be someone to whom my mother and I could have a good relationship with. Adam and his team at Radfield have been fantastic in fulfilling what we needed, and providing so much more. We had looked at other very well rated companies, but from the start the care, compassion and personal touch that is provided, made us immediately realise we had made the very best choice. Adam in particular has assisted with so much more than care. Helping me with phone calls and emails where needed, and always being easy to contact when I have had a worry. If you are looking for a care provider who is more than just a business, who are patient, caring, talk as well as listen to your loved one, I would strongly recommend Radfield.

Adam was very kind and patient with my friend who was initially reluctant to try out the homecare services. Adam paired her with Vicki whom I am told is lovely and makes a great cup of coffee. My friend will be booking again

Radfield Home Care are brilliant and I cannot recommend them enough. They came to my rescue when my Dad who has dementia was discharged from hospital and was no longer able to manage at home. The manager was so kind to me when I rang in need of urgent help and spent ages listening to me. He visited the next day with a colleague to meet me, my Dad and my sister and a care plan was immediately put in place. The whole process was simple and stress free but most importantly the carers themselves are fantastic. They are kind, friendly and so good with my Dad.

My aunt has always been very independent and resistant to "help" but after I arranged for Radfield to provide support following hospital treatment, her views changed due to the excellent and considerate support provided by all members of the carer team. A very comfortable routine has now been established on a daily basis, which has given my aunt much better structure to the day/week. Feedback on points of concern is much appreciated by me, plus the knowledge that extra backup is now available if and when it is needed.

Radcliffe has by far been the best home care company I have encountered. The manager and his team have been amazing with their professionalism, care, support and empathy. They communicated with me throughout and employed fantastic carers to take care of my very poorly husband. I would not hesitate to recommend Radcliffe.

My brother and I are over the moon with the service that has been provided to my father. This has helped lightened the stress that we were under in looking after an elderly parent. We feel confident that when the carer is with my father that he is being well looked after and the feedback that we get from the reports helps to see what is working well and areas that we need to focus on.

I have already recommended the service to friends