Radfield Home Care Chingford & Loughton

The Manager at Radfield Home Care and his team are providing a wonderful service to my husband who needed help with mobility issues after hospitalisation for an arthritic knee. He is making good progress and on the road to recovery. The manager was on hand with the carer from the moment he arrived home by ambulance and are very prompt and caring. Quite honestly, I don't know what I would do without them. I can't speak highly enough of them - they are always on time and very professional.

Thank you.

Radfield have been caring for my grandfather for some time. He has severe mobility issues and without their help, it would put huge pressure on the entire family to look after him. The carers are all very considerate and go out of their way to take care of all his needs. We would highly recommend their services to anyone.

I have been so impressed with how the Radfield carers look after my mother. She has dementia and they treat her with the utmost respect and dignity - they listen to her. She often does not want to do anything but is actually much more alert and engaged after they have been. They are very flexible and are very willing not only to make things easier for my mum, but for me as well.

As a relatively new user of caring services, we are extremely pleased with the service that has been provided to our mother. The whole process of putting things in place was very straightforward. The carers are very kind and attentive, very flexible and are happy to be adaptable dependent on need. Contact with managers always gets a prompt and helpful response.

So far the service and support has been very good and very flexible. For my parents to admit they need help has been a huge step, and being able to work with Radfield at the pace we need to go has been a huge benefit. Knowing my parents will be in good, safe hands is a great relief.

This was a first time experience with home care for my friend and he was quite apprehensive at first. However he has been looked after impeccably from the first assessment where his concerns were addressed and he was reassured, to the home care he received. I think the 5-star review in every aspect of his care is well deserved and I would have no hesitation in recommending the owner and Radfield Home Care, Chingford and Loughton to anyone.

We’ve been very pleased with the support provided for my dad - kind, sensitive, and flexible. The service is really reliable and we’ve been particularly impressed by the personal nature of the help - definitely not a one-size-fits-all approach. A real focus on establishing a good relationship with my dad and adapting the care as necessary to meet his needs.

My mother has Alzheimer's & I am her full-time caregiver. I hold a full-time professional job and due to the illness, work from home without any assistance. I occasionally need to travel for work whilst my mother stays with my sibling & so struggle to find a company that can keep my mother's care to the standard I provide. Un-expectantly, I came across Radfield Home Care, & cannot believe how delightful they were from the initial email, setting up an assessment the next day and then the service they provided. My mother has reverted to speaking partially her native language. I enquired if this was something they could try & cater for-they could! The staff that attended to my mother, were kind, patient, professional, respectful, punctual & were able to handle unexpected situations that arose. I cannot recommend them highly enough. I will certainly be using the company again as the whole process was stress-free.

We called Radfield Home Care after our mother had a fall and needed some additional support at home. Radfield were quick to respond to our request for care, assessing our needs and finding suitable carers. Throughout they kept us informed and provided us with helpful suggestions to enable her to remain independent at home. We were very satisfied with the service they provided and would use them again.

I was put in touch with Radfield Home Care by a social worker as I needed urgent help for a family member with cerebral dementia. Managers from this care company came to my house, on the same day as I spoke to the social worker, and arranged for 3 care visits a day to start immediately. The care staff were caring and very professional and provided excellent care for my family members. The care provided allowed the person with dementia to stay at home and not have to go into hospital. I cannot thank the carer and Radfield staff enough as they helped me when I did not know what to do. I highly recommend Radfield Home Care.

My mum has been receiving very good care from Radfield Home Care for the past two months and I am happy with the service and the way she has been treated and looked after. Very happy to recommend them as a care provider. Staff are very attentive to her needs.

My dad's care team and in particular one of his carers have given me peace of mind and I can see my dad's care has not suffered as a result of me stepping back for work. I continue to work with the team and to date have not had any cause for concern.

From the very first contact, I could sense that it would be a good experience. Thanks so much for supporting and looking after Mum. Every day you put a smile on her face. That is truly priceless. Thank you!