Radfield Home Care Chingford & Loughton

Atlantic Business Centre, 1 The Green, Suite 6, Chingford, London E4 7ES
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10 25 Reviews
  • Radfield Home Care Chingford & Loughton, London
Each care service at Radfield Home Care is tailored to the unique needs of the individual, based on a bespoke care plan. Their Care Professionals are committed to treating every person with respect and dignity, ensuring that care is both compassionate and effective.

Radfield Home Care Chingford & Loughton serves the Chingford and Loughton areas with top-quality live-in care and home care. Their offerings include companionship care, personal care, dementia care, and meal preparation, all designed to enhance the well-being of their clients.

Radfield Home Care was honoured with the “Outstanding Home Care Group of the Year” award at the 2023 Home Care Awards. The calibre of their Care Professionals, who are known for their reliability, warmth, and community focus, sets them apart.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: £35 – £37

Live In Care fees available upon request.


All fees are tailored to customers, following a care consultation.

These prices are only a guideline, please contact Radfield Home Care Chingford & Loughton to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Adam Simons (Owner/Director)

Radfield Home Care Chingford & Loughton Reviews (25)

Total of 25, showing 21-25
10

Radfield Home Care Chingford & Loughton has a Review Score of 10 (9.966) out of 10, based on 25 reviews in the last 2 years. Over all time Radfield Home Care Chingford & Loughton has 25 reviews.

Overall Experience

  • 24
  • 1
  • 0
  • 0
  • 0

Date Published

25
9
12
25
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Overall Experience  Overall Experience 5.0 out of 5

We called Radfield Home Care after our mother had a fall and needed some additional support at home. Radfield were quick to respond to our request for care, assessing our needs and finding suitable carers. Throughout they kept us informed and provided us with helpful suggestions to enable her to remain
independent at home. We were very satisfied with the service they provided and would use them again.

Reply from Adam Simons, Director/Owner at Radfield Home Care Chingford & Loughton

Thank you so much for the lovely review. It was a privilege to support your mum. Best wishes.

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Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I was put in touch with Radfield Home Care by a social worker as I needed urgent help for a family member with cerebral dementia. Managers from this care company came to my house, on the same day as I spoke to the social worker, and arranged for 3 care visits a day to start immediately. The care staff
were caring and very professional and provided excellent care for my family members. The care provided allowed the person with dementia to stay at home and not have to go into hospital. I cannot thank the carer and Radfield staff enough as they helped me when I did not know what to do. I highly recommend Radfield Home Care.

Reply from Adam Simons, Director/Owner at Radfield Home Care Chingford & Loughton

Thank you so much for your lovely review, it means a lot to us. We are glad we were able to make things a little easier during a very difficult time. It was a privilege to look after your husband.
Best wishes.

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Overall Experience  Overall Experience 4.0 out of 5

My mum has been receiving very good care from Radfield Home Care for the past two months and I am happy with the service and the way she has been treated and looked after. Very happy to recommend them as a care provider. Staff are very attentive to her needs.

Reply from Adam Simons, Director/Owner at Radfield Home Care Chingford & Loughton

Thank you for your lovely review.
This means so much to us as a team and it is a privilege to care for your mum.

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Management

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Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My dad's care team and in particular one of his carers have given me peace of mind and I can see my dad's care has not suffered as a result of me stepping back for work. I continue to work with the team and to date have not had any cause for concern.

Reply from Adam Simons, Director/Owner at Radfield Home Care Chingford & Loughton

Thank you so much for your lovely review. It means a great deal to us to be able to support our clients and their families as well as possible and we are delighted to hear that you think we are doing a good job.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

From the very first contact, I could sense that it would be a good experience. Thanks so much for supporting and looking after Mum. Every day you put a smile on her face. That is truly priceless. Thank you!

Reply from Adam Simons, Director/Owner at Radfield Home Care Chingford & Loughton

Thank you so much for taking the time to write such a lovely review. It means a lot to us. It was a privilege to look after your mum.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for Radfield Home Care Chingford & Loughton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for Radfield Home Care Chingford & Loughton is calculated as follows: ( (144 Excellents x 5) + (5 Goods x 4) ) ÷ 149 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Radfield Home Care Chingford & Loughton is based on 25 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

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Meet the Team (1)

Adam

Adam Simons

Job Title: Care Manager/Director

Joined: 2023

Radfield Home Care Chingford & Loughton was established in February 2023 by Director/Owner Adam Simons. He prides himself on providing excellent service for clients with care that makes a real difference.


Adam has always been keen to give something back to his local communities and through voluntary work, he discovered just how rewarding, humbling and empowering it is to help others.


In terms of his career, Adam comes from a background in finance, having been a stockbroker with large investment banks. He has previously run teams across Europe and Asia. In the year 2000, Adam moved across the globe, settling in Tokyo, Japan. In 2005 he returned to London to manage a team that spanned Europe. In 2008 he returned to Japan where he stayed until 2015.


Adam has launched Radfield Home care Chingford & Loughton to provide the best quality home care possible and to make a difference in people’s lives. Through delivering fantastic care, he can help change the lives of clients, their families and our Care Professionals.


To help achieve this, Adam aims to make Radfield Home Care Chingford & Loughton the employer of choice, offering first-class training and support on all levels both professionally and personally, to help enable Care Professionals to deliver the very best care possible.


Speaking on his experiences volunteering and working with charitable organisations, Adam said:


“I Initially started volunteering with Jewish Care as a meal on wheels driver and then for the same charity, I also became a telephone befriender to three older people. In late 2020, I joined the Samaritans as a listening volunteer and subsequently was asked to join the leadership team in my local branch. During the Christmas holiday season, I regularly volunteer with Crisis to help homeless people.


“The feeling I get from volunteering, helping others and giving back, has helped me through some very difficult times. It is incredibly rewarding and gives me a real sense of purpose. Setting up a home care business feels like a natural progression from the voluntary work I’ve been doing for the past few years. I have a strong desire and a passion to do everything I can to help others.”


Adam also has a keen interest in boxing and endurance running, interests in which he has achieved impressive accolades:


“In 2013 I fought in a white-collar boxing event in Tokyo, in front of 400 people, having never boxed previously. It was a very prestigious black-tie event, to help raise money for local charities. In 2021 I ran my first-ever marathon, the London Marathon, to raise money for WellChild, which supports seriously ill children”

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