My mother said it was five star careJohn W(Son of Client/Service User)

without doubt an excellent care providerJ F(Great-Nephew of Client/Service User)

Glad I found Walfinch, and I feel Dad is in good hands, which gives me peace of mindJulia V(Daughter of Client/Service User)

My mother said it was five star careJohn W(Son of Client/Service User)

without doubt an excellent care providerJ F(Great-Nephew of Client/Service User)

Glad I found Walfinch, and I feel Dad is in good hands, which gives me peace of mindJulia V(Daughter of Client/Service User)

Walfinch Home Care provides high-quality, personalised home care for the elderly, vulnerable individuals, and those recovering from illness or living with disabilities. Serving North Tyneside, South Tyneside, and Newcastle upon Tyne, services are designed to help clients remain independent, comfortable, and engaged in life.
Tailored Care Services Include:
- Personal Care – Assistance with daily activities such as bathing, dressing, and medication management.
- Companionship & Home Help – Social visits, housekeeping, meal...
Care Provided by Walfinch Newcastle East
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £29
- Weekly Live-in Care Fees: from £1,495
Our rates are all-inclusive with no travel charges & no increased weekend rate. For a bespoke care service, please contact us for a free care consultation with our Care Manager.
Contact Walfinch Newcastle East to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Walfinch
- Private Owned
Person in charge
- Paige Stokes (Care Manager)
Walfinch Newcastle East Reviews (22)
Walfinch Newcastle East has a Review Score of 9.7 (9.743) out of 10, based on 14 reviews in the last 2 years.
Over all time Walfinch Newcastle East has 22 reviews.
Very good service all round. Carers are on time and very reliable indeed. No task is a problem - excellent communication on Dad's day and progress. My dad has no problems with his carers and talks about them very highly. Very trustworthy and very professional at all times. Glad I found Walfinch, and I feel Dad is in good hands, which gives me peace of mind.
Thank you so much for your positive feedback. We greatly appreciate it, and I will be sure to pass on your comments to our team. It has been an absolute pleasure for us to be able to provide care for your father.
My mother was well looked after and entertained by the carer. She had her hair and nails done by the carer. My mother was given her meals and taken to the toilet. My mother said it was five star care. She said she would be cared by them again.
Thank you for your kind review, we appreciate your feedback. Our carer had a great day with your mother and we look forward to providing care again in the future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 August 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (3)
- Posted: Wednesday 14 Jan 2026A Newcastle home care service has donated more than 50 toys, filling three trolleys, to children spending the Christmas period in hospital across the region. Walfinch Newcastle, which is based...
- Posted: Thursday 14 Aug 2025Walfinch Newcastle is proud to announce the launch of Thrive Club, a new community initiative designed to help local people stay active, connected and confident in their own homes for...
- Posted: Thursday 14 Aug 2025At 90 years old, Mrs Betty Dunn from North Shields faced a difficult setback when hairline knee fractures left her bedridden. Her independence and mobility seemed a long way off,...
Awards / Recognitions (5)
- Recipient: Walfinch Newcastle EastDate: Friday 29 May 2026
- Recipient: Walfinch Newcastle EastDate: Friday 07 Nov 2025
- Recipient: Walfinch Newcastle EastDate: Friday 08 Nov 2024
Meet the Team (3)
Idris Nasar leads Walfinch Care Newcastle, which is dedicated to excellence, trust, and person-centred care. His vision is to provide families with exceptional home care prioritising independence, dignity, and quality of life.
A firm believer in continuous improvement and innovation, Idris has built a care service that adapts to its clients' needs while maintaining the highest standards of professionalism and compassion. His leadership ensures that every client receives not just care, but a service delivered with respect, reliability, and heart.
"When a client chooses Walfinch, it’s not just a service—it’s a privilege. We take that trust seriously, which is reflected in everything we do. Our promise is simple: the highest standards of care, delivered with compassion and respect."
As the Care Manager at Walfinch Home Care, Paige is responsible for overseeing the quality and delivery of the branch’s home care services, making sure every client receives safe, personalised and dependable support. Paige understands how important it is for families to feel confident in the care they choose, which is why she places such a strong focus on trust, communication and consistency.
Paige is passionate about high-quality home care that supports people to live well in the comfort of their own home. Her role is to ensure that each person supported by Walfinch feels valued, respected and understood, and that their loved ones have complete peace of mind. She works closely with clients, families and the care team to make sure care is responsive, compassionate and built around individual needs.
At Walfinch Home Care Newcastle, Paige is committed to maintaining the highest standards of care and helping families feel reassured that their loved one is in safe and caring hands.
Chloe is our Wellbeing Lead at Walfinch Newcastle, supporting both our clients and our care team to feel confident, valued and listened to.
Chloe was our very first care assistant at our branch, so she has been part of our journey from the start. With hands-on experience in care and an NVQ Level 3 in Adult Social Care, she understands the role, the standards we expect, and the importance of supporting people properly in their own homes.
She brings a practical, people-focused approach to wellbeing, helping to make sure it is part of everyday life for both clients and carers. At Walfinch, we believe great care starts with people who feel supported themselves. Chloe plays a key role in helping us create a positive environment for our team, while also supporting our clients to stay active, connected and thriving at home.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Walfinch Newcastle East to verify any information. View our terms and conditions. Walfinch Newcastle East has an Enhanced Service - more info.