Collens Healthcare

Conway House, 31 Worcester Street, Gloucester GL1 3AJ
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8.0 1 Review
  • Collens Healthcare, Gloucester

Care Provided

Types of Home Care

  • Visiting Care
  • Adult Home Care (18+)

Personal Care & Household Services

  • Domestic Services / Home Help

Other Care Provided

  • Older Person Care
  • Dementia
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: from £21

Night Care start from £22 per hour

These prices are only a guideline, please contact Collens Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Collens Healthcare Ltd

Person in charge

  • Stephen Moyo (Registered Manager)
8.0

Collens Healthcare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Collens Healthcare has 1 review.

Overall Experience

  • 1
  • 0
  • 0
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Date Published

1
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1
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Overall Experience  Overall Experience 5.0 out of 5

Collens healthcare took over my mothers care in August.
From my initial meeting to now, the team from Collens have been brilliant. Mum is really happy and comfortable with the team members and has nothing but praise for the services provided and the quality of the treatment.
I am always kept informed
of any issues arising and requirement relating to mums care and health.
I can without reservation recommend Collens to anyone looking for care in their home.
The star rating I have given 5 stars for everything as I cannot think of any way they can improve what they do.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Collens Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Collens Healthcare is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Collens Healthcare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Collens Healthcare

What Type of Services does Collens Healthcare offer?

Collens Healthcare offers Home Care.

How many Carers does Collens Healthcare employ?

Collens Healthcare employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Collens Healthcare to verify any information. View our terms and conditions. Collens Healthcare has an Basic Service - more info.