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GoodOaks Homecare - Bedford

Suite 1a, 106a Bedford Road, Wootton, Bedford MK43 9JB
GoodOaks Homecare - Bedford Logo
Top 20 award
GoodOaks Homecare - Bedford logo
GoodOaks Homecare - Bedford, Bedford
GoodOaks Homecare - Bedford, Bedford
GoodOaks Homecare - Bedford, Bedford

Awarded the 'Best Start-Up Home Care Service or New Franchise' by the national Home Care Awards 2025, GoodOaks Homecare is a quality homecare provider offering premium and friendly visiting and live-in care, helping people to continue to live happily and independently at home.

Local, owner-run offices tailor their service around the needs of clients and their loved ones. From 30 minute visits to 24-hour live-in care, their service is completely flexible....  

Care Provided by GoodOaks Homecare - Bedford

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

At GoodOaks, we recognise that every individual has unique preferences and needs. For this reason, all of our care packages are fully tailored to the person receiving them.

Whether you require occasional companionship, regular visiting care, or full-time live-in assistance, we will work with you to design a plan that meets your specific needs.

Please contact us to discuss your requirements, and we will be pleased to provide a bespoke quotation.

Contact GoodOaks Homecare - Bedford to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Trisha Mabbott (Registered Manager)

GoodOaks Homecare - Bedford Reviews (40)

9.9

GoodOaks Homecare - Bedford has a Review Score of 9.9 (9.878) out of 10, based on 33 reviews in the last 2 years. Over all time GoodOaks Homecare - Bedford has 40 reviews.

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Showing 40 reviews matching selected criteria
Review from Gary P (Friend of Client) published on 19 May 2026 Submitted via Website
Overall Experience
My neighbour receives dementia care from GoodOaks Homecare Bedford and I have been genuinely impressed by the kindness and professionalism of the carers.
Supporting somebody living with dementia requires patience, understanding and consistency, and all the carers demonstrate all of those qualities every day. The difference in my neighbours confidence and mood since receiving support has been remarkable.

A truly caring and professional domiciliary care company in Bedford.

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford
Thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear that you've seen such a positive difference in your neighbour's confidence and wellbeing since receiving support.

Providing compassionate, person-centred dementia care in Bedford requires patience,...  

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Review from L G (Son of Client) published on 18 May 2026 Submitted via Website
Overall Experience
We recently used GoodOaks Homecare Bedford for respite care for my dad after he came out of hospital. From the very first enquiry, the team were responsive, reassuring and professional.
The carers were punctual, friendly and treated Dad with dignity and respect at all times. It gave our family peace of mind knowing he was safe and supported while we took a short break to recharge ourselves.

Excellent respite care service in Bedford and we would absolutely use them again in the future.

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford
Thank you so much for your kind review and for sharing your family's experience. We're delighted to hear that we were able to support your dad following his hospital discharge and provide reassurance during what can often be a challenging time for families.

Providing high-quality respite care in...  

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Review from Sid W (Grandson of Client) published on 18 May 2026 Submitted via Website
Overall Experience
The carers help Nan with personal care in a very respectful and dignified way, which was really important to us as a family. The management team are proactive and take the time to truly listen to Nan's needs.
What has made the biggest difference is that the visits are not just task-focused. The carers take time to build a relationship with Nan and regularly support her to get out and about, whether that's a trip to the garden centre, a visit to a café, or simply spending time somewhere she enjoys.

These days out have really improved Nan's confidence, mood and independence. We are very grateful for the kindness, patience and professionalism shown by the GoodOaks team, and I would highly recommend them for visiting care in Bedford.

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford
Thank you so much for your lovely review and for sharing your family's experience. We're delighted to hear that Nan has felt supported with personal care in a respectful and dignified way, as we know how important trust and compassion are when providing care at home.

We firmly believe that...  

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Review from Lee H (Son of Client) published on 18 May 2026 Submitted via Website
Overall Experience
We arranged visiting care with GoodOaks Homecare Bedford for my dad, and it has been a very positive experience. Dad wanted to stay in his own home but needed regular support with day-to-day tasks, meals, medication prompts, and general wellbeing checks.
The carers are reliable, friendly, and treat him with real dignity and respect. They do not just complete the care tasks and leave - they take time to talk to him, check how he is feeling, and make sure he is comfortable before they go.

The visits have helped Dad remain independent at home and have given our family much-needed reassurance. I would happily recommend GoodOaks to anyone looking for professional visiting care in Bedford.

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford
Thank you so much for your wonderful review and for sharing your family's experience. We're delighted to hear that the visiting care provided to your dad has had such a positive impact and helped him remain independent in the comfort of his own home.

Providing high-quality visiting care in Bedford...  

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Review from Hana F (Daughter of Client) published on 18 May 2026 Submitted via Website
Overall Experience
We arranged visiting care with GoodOaks Homecare Bedford for my mum, and the service has been excellent from day one. Mum doesn't need full-time support, but the regular visits for help with personal care, meals, and medication have made a huge difference to her independence.
The carers are always punctual, professional, and genuinely kind. What we really value is that visits are never rushed - they take the time to chat with Mum and provide real companionship as well as practical support.
The office team are also very organised and keep us well informed, which gives us great peace of mind as a family.

I would highly recommend GoodOaks to anyone looking for reliable and high-quality visiting care in Bedford.

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford
Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that the visiting care support provided to your mum has made such a positive difference to her independence and daily life.

Providing high-quality visiting care in Bedford is about much more than practical...  

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Review from Hannah M (Daughter of Client) published on 15 May 2026 Submitted via Website
Overall Experience

My mum receives live-in care from GoodOaks Homecare Bedford and we genuinely could not ask for better support. Mum is living with dementia and wanted to remain in her own home rather than move into residential care. The carers have been patient, compassionate and incredibly professional throughout.

What stands out most is the companionship they provide alongside the care itself. Mum has really built trust with her carers and her anxiety has reduced so much since the care package started. Communication from the office team is excellent and we always feel informed and supported.

I would highly recommend GoodOaks to anyone looking for dementia care or live-in care in Bedford.

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford

Thank you so much for your thoughtful and heartfelt review. We're delighted to hear that your mum has had such a positive experience with our live-in care service and that we've been able to support her wish to remain safely and comfortably in her own home.

Providing compassionate,...  

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Review from M H (Husband of Client) published on 30 April 2026 Submitted via Postal Card
Overall Experience

First class service to data. Well trained staff regarding care given to my wife. I am looking forward to the carers having the required training to take over her needs and 'peg' requirements from me.

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford
Thank you for your kind review and for sharing your feedback. We're really pleased to hear that you have found the care and support provided to your wife to be first class, and that our team has given you confidence in the service we provide.

Our carers take great pride in delivering professional,...  

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Review from Ruby L (Wife of Client) published on 7 April 2026 Submitted via Website
Overall Experience
We've been having care from Goodoaks since the start of this year and I have been delighted with the care provided. The carers are lovely people and each carer brings something different to the service but this is a bonus as their different personalities brighten our start to the day. They are very attentive to detail and let me know if they've noticed anything different in my husband's condition. It's a relief to know that they will look after him properly in a way that I can't, being elderly myself.
The management too are excellent - very quick to respond to any calls or texts. The one occasion when I had a problem they dealt with the matter immediately and completely to my satisfaction.

I highly recommend this company.

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford

Thank you so much for your thoughtful and heartfelt review. We are delighted to hear that you have been so pleased with the care provided since the start of the year. Our carers all bring their own personalities and strengths, and we love that this helps brighten the start of your day whilst still...  

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Review from Claire C (Wife of Client) published on 25 March 2026 Submitted via Website
Overall Experience
we are very happy with the service provided. the girls are all competent and very friendly. they arrive on time.
we would highly recommend good oaks to family and friends

they tidy the wetroom after johns shower and leave it as I would like it.

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford

Thank you very much for your kind review and recommendation. We're so pleased to hear that you're happy with the service and that our carers have been friendly, reliable and professional. Arriving on time and making sure everything is left tidy and comfortable after each visit is an important part...  

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Review from S L (Daughter of Client) published on 25 February 2026 Submitted via Website
Overall Experience

We are very happy with the care provided by GoodOaks Homecare Bedford. The carers are cheerful and kind. They are also very diligent and carefully monitor my Mum to make sure she has everything that she needs.

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford

Thank you so much for your lovely feedback. We're delighted to hear that you're happy with the care provided by GoodOaks Homecare Bedford. Our carers take great pride in being cheerful, kind and attentive, and in carefully monitoring each client to ensure they have everything they need. Providing...  

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Review from G F (Client / Service User) published on 10 February 2026 Submitted via Postal Card
Overall Experience

As a relative new comer needing 'carers', so far I have found to be friendly, caring and very willing to please. My needs at present are not personal but help with keeping the home clean and particularly bed changing and remaking. The office staff and management very professional. Thank you.

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford

Thank you so much for taking the time to leave this lovely review. We're really pleased to hear that you've found our carers friendly, caring and helpful, and that our office and management team have supported you professionally. Providing high-quality domiciliary home care in Bedford, including...  

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Review from V O (Granddaughter of Client) published on 26 January 2026 Submitted via Website
Overall Experience
Good Oaks has been a game changer for my 100 year old Nan and her dementia. The change in just a week - she is happier brighter and more engaged. The team are so patient and take the time to build the trust with their patients and really understand the challenges with dementia

Highly recommend Good Oaks!

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford

Thank you for your review - we are so happy to be a part of nan's journey!

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Review from Christopher F (Client / Service User) published on 27 November 2025 Submitted via Postal Card
Overall Experience

I have always found the carers to be very helpful, polite and dependable.

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford

Thank you for your kind words and for placing your care in our trust.

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Review from Edward C (Relative of Client) published on 21 November 2025 Submitted via Postal Card
Overall Experience

Very helpful kind takes care of everything

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford

Thank you for your review and for placing your trust in our hands.

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Review from Mary J (Client / Service User) published on 21 November 2025 Submitted via Postal Card
Overall Experience

I am very happy with the girls who come here.

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford

Thank you for taking the time to provide a review.

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Review from Carole B (Wife of Client) published on 20 November 2025 Submitted via Postal Card
Overall Experience

Very caring company nothing is too much trouble they are always ready to help. The management are always on call to sort out any problems + they are all approachable + easy to reach at their office. The carers are well trained + are always cheerful + are always helpful to both client + family. Good time keeping + if any delays the office will ring to let client or family know. Very good value for money.

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford

Thank you for taking the time to leave your wonderful review of our services and for placing your faith in our team.

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Review from Kim C (Daughter of Client) published on 18 November 2025 Submitted via Postal Card
Overall Experience

Thanks to all the wonderful ladies from GoodOaks for their support and kindness. You have all been wonderful and we very much appreciate you all.

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford

It was completely our pleasure - thank you for placing your trust in our care!

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Review from P W (Client / Service User) published on 21 July 2025 Submitted via Postal Card
Overall Experience

Excellent service very friendly staff caring and thoughtful, always on time. Everyone very helpful, including office staff. Would recommend to anyone who needs them.

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford

Thank you for the wonderful review and for placing your trust in us.

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Review from P W (Son of Client) published on 30 April 2025 Submitted via Website
Overall Experience

My father is a fiercely independent man who always did things for himself. Since my mother passed away 2 years ago, he had become very lonely but would still refuse any help. I am so grateful to the Manager and experienced carers who have treated him with complete respect and empathy allowing him to maintain his independence with some assistance once a day. No amount of positive praise is enough for GoodOaks and I would absolutely recommend them to everyone. Thank you!

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford

It is our pleasure to be able to help Dad and thank you for placing your trust in us.

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Review from F F (Daughter of Client) published on 10 April 2025 Submitted via Website
Overall Experience

My siblings and I are so happy with the care GoodOaks provide to our Dad. Initially they started with respite care but this increased to daily care as Dad warmed to the regular carers very quickly. We had considered a care home for Dad but he seems so happy this is no longer a concern for us. We highly recommend GoodOaks Bedford - the carers and office staff are all wonderful.

Reply from Shaz Islam, Owner at GoodOaks Homecare - Bedford

Thank you for the review. We're so happy that your Dad decided to stay on beyond the respite care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (18)

News
  • Posted: Monday 30 Mar 2026GoodOaks Homecare Bedford is pleased to introduce RoboPets into the support we provide to our clients. The initiative was made possible by our Registered Manager, Trisha Mabbott, through her local...
  • Posted: Saturday 28 Feb 2026At GoodOaks Homecare Bedford, we believe that delivering high-quality care at home begins with listening. During our routine service reviews, we spend time having meaningful conversations with the people we...
  • Posted: Tuesday 06 Jan 2026GoodOaks Homecare is proud to announce that it has been named a finalist in the 2026 Home Care Awards, with recognition spanning both national innovation and branch-level excellence across the...

Awards / Recognitions (6)

  • Recipient: GoodOaks Homecare - BedfordDate: Friday 30 May 2025
  • Recipient: GoodOaks HomecareDate: Wednesday 31 May 2023
  • Recipient: GoodOaks HomecareDate: Thursday 31 Mar 2022

Meet the Team (3)

Trisha Mabbott Job Title: Registered Manager Joined: 2025
Trisha Mabbott

Family inspires everything Trisha does.

She is passionate about supporting people to live independently at home, and proud to bring that same commitment and care to GoodOaks.

Shaz Islam Job Title: Director and Nominated Individual Joined: 2023
Shaz Islam

Shaz has a deep-rooted desire to make a difference in the lives of individuals in need of support and is passionate about person-centred care.

Belinda Kemp Job Title: Care Coordinator Joined: 2025
Belinda Kemp

Belinda has a wealth of care industry experience, including care home and care in the community.

Frequently Asked Questions about GoodOaks Homecare - Bedford

How many Carers does GoodOaks Homecare - Bedford employ?

GoodOaks Homecare - Bedford employs 20 carers.

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