Sylvian Care Farnham

Suite 2, 2 Tongham Road, Coltwood House, Runfold, Farnham GU10 1PH
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Top 20 award
10 26 Reviews
  • Sylvian Care Farnham, Farnham
Sylvian Care Farnham is a family-owned care provider with over 10 years of experience delivering compassionate, high-quality care in the comfort of your own home. The owners began their journey as carers themselves and remain actively involved in the business, often supporting the team out in the community to ensure every client receives the best possible care.

As a family-run company, they believe care should feel personal. Clients are supported by main carers and trusted cover carers, meaning your loved one will see familiar faces and build meaningful relationships with those caring for them.

Sylvian Care provides a wide range of personalised services including Live-In Care, Personal Care, Dementia Care, Night Care, Respite Care, Medication Support, Reablement, Physical Disability Care, 24-Hour Care, and End-of-Life Care – all tailored to individual needs.

Families also appreciate their simple and flexible approach:
        •        No VAT charges
        •        No long-term contracts (only 7 days’ notice)
        •        24-hour cancellation policy
        •        Reliable service with no missed visits

Their dedication to quality care has been recognised with several awards, including Top 20 Home Care Providers in South East England 2025, Community Champion Award 2025, and Homecare Specialist Award 2024.

Sylvian Care proudly supports families across Fleet, Farnham, Hook, and surrounding areas, building strong relationships with the people they care for, something clearly reflected in their wonderful family reviews.
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Care Provided by Sylvian Care Farnham

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • 30 Minute Visiting Care Fees: £22 – £22
  • Hourly Visiting Care Fees: £31 – £31
  • Weekly Live-in Care Fees: £1500 – £1800

They offer 24-hour care and emergency call-out visits. For more details about their services and pricing, please contact them by phone or email.


They provide daily and 24-hour care, with costs depending on the specific needs of the client. Care visits start from 30 minutes, with options for 45-minutes, 1-hour visits, or longer sessions. A discounted price is available for longer sessions.


The landline is open 24/7, so please feel free to call for further information and fee details.

The price(s) shown are provided by the agency. Contact Sylvian Care Farnham for full pricing details and T&Cs.

Contact Sylvian Care Farnham to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Sylvian Care Farnham to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Claudiu Dordea (Registered Manager)

Sylvian Care Farnham Reviews (26)

10

Sylvian Care Farnham has a Review Score of 10 (9.968) out of 10, based on 26 reviews in the last 2 years.
Over all time Sylvian Care Farnham has 26 reviews.

Overall Experience
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Reviewer Connection to Sylvian Care Farnham
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Total of 26, showing 1-20
Review from B W (Wife of Client) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. We are given a weekly rota so we know what time they are coming. If they are running late they phone to let us know.
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Review from E C (Daughter-in-law of Client) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really can not speak highly enough of Sylvian and the care they provide.
My Mum in law suddenly needed to increase her care and the care company she was using at the time were unable to meet her needs. We were given Sylvian's number and they quickly and caringly came to our rescue!
They are incredibly
professional but at the same time so lovely, friendly and caring.
Andrada is an angel! She is just so wonderful. I can not speak highly enough of her.
We absolutely know that Mum in law is in the best possible hands.
She has guided us through so many things, giving us help and advice.
Andra is so conscientious, noticing every little change, whether it is a missing drug from the pharmacist, a pressure sore just starting or a piece of equipment that could help in some way. She is an absolute wonderwoman! She gives us peace of mind and my Mum in law the best care ever.
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamThank you so much for your incredibly kind and thoughtful words.

We're so pleased we were able to step in and support your family at such an important time. Providing care that is not only professional but also warm, reassuring, and personal is at the heart of what we do.

Andrada will be absolutely touched by your lovely feedback and your recognition of her attentiveness and compassion reflects exactly the standard of care we strive to deliver every day.

It's wonderful to hear that you feel reassured and that your mum-in-law is comfortable and well cared for. Supporting both our clients and their families is incredibly important to us, and we're always here if you need anything at all.
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Review from R C (Son of Client) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your staff were wonderful looking after my 95 year old mother in her own home. We had 2 visits per day am AM and PM where she was treated with compassion, dealt with all my mums needs. Even just a "chat" gave mum and of comfort and company. Thank you so much. I would recommend Sylvian Care without hesitation.
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamThank you so much for your kind words. It means a lot to our team to know your mother felt cared for, comfortable, and supported in her own home.

We're especially glad that the visits provided not only help with her needs but also companionship and a friendly chat. Thank you for trusting us with your mother's care and for recommending Sylvian Care Farnham.
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Review from M R (Client) assisted by family/friend published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm 92 years old and have an arthritic left knee and poor balance generally, so it's too dangerous for me to climb into the shower. I signed up to Sylvian Care Farnham and the person allocated to me has provided excellent care and attention. He is friendly, courteous and entirely committed to my cleanliness.
The atmosphere between us is relaxed with no discomfort or embarrassment. It feels as good as actually having had a shower. He assists me in dressing and preparing to face the day. I'm completely satisfied with the service which is provided with kindness and is also good value for money.
Reply from Andrada Horvat, Director at Sylvian Care FarnhamThank you very much for your kind and thoughtful review. We are delighted to hear that you are so happy with the care you receive from Sylvian Care Farnham. It is wonderful to know that your carer has made you feel comfortable, respected and well supported, and that the service is helping you to start each day feeling clean, confident and cared for. Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience.
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Review from Ian U (Son of Client) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have used Sylvian Home Care on 2 occasions when I have been away to care for my father, for 2 week & 1 week periods. Claudiu has proved extremely helpful in fitting us into their schedule at short notice, going out of his way to arrange times most suitable for us. It has been the first time we have
had to arrange care so my parents were rather apprehensive, but found the experience stress free and easy, and I have to say a pleasure. If we are looking for care at home again we will always come back to Claudiu & Sylvian Home Care because I do not believe we could find a better service as it is faultless. I highly recommended them.
Reply from Andrada Horvat, Director at Sylvian Care FarnhamThank you so much for your thoughtful review. We are truly delighted to hear that your experience with Sylvian Care Farnham was a positive one, and that your dad felt comfortable and well looked after. It's always our aim to make the process as smooth and stress-free as possible, and we're so pleased we could support you at short notice. Your kind words mean a great deal to the whole team, and we're grateful for your recommendation. We look forward to being there for you again should you ever need our help in the future.
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Review from K K (Wife of Client) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I cannot express how wonderful your care has been. Nothing was ever too much trouble for the carer. My husband was treated with great respect and kindness. I would recommend Sylvian to anyone.
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamThank you so much for your kind message. Were very pleased to hear that your husband felt well cared for and that our support made a meaningful difference.
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Review from Stephen M (Client) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed home care to support me after discharge from hospital but had no experience or knowledge about where to go. My research suggested Sylvian Care Farnham set the standard for professional care about as high as it could go. I have not been disappointed. My carer is reliable, punctual and always
takes care to agree with me - never for me - what I need from him on a daily basis. The service is based on a thorough assessment before any commitment is made but remains flexible and focused on my changing needs. I was nervous about surrendering my dignity for some aspects of intimate care but it was clear from the outset that they could be trusted to respect my privacy and personal integrity. I am wholly satisfied with the service provided and believe it has been a key factor in maintaining and even improving the quality of my life in what are, for me, very difficult circumstances. I would not hesitate to recommend them to someone in need of high quality compassionate care.
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamWe are truly delighted to hear that our team has met your expectations and provided you with the support you needed following your hospital discharge. Ensuring that care remains person-centred, respectful, and adaptable to individual needs is at the heart of what we do, so it's wonderful to know that you have felt heard, valued, and supported throughout. Your kind words about our carers' professionalism, reliability, and sensitivity towards your dignity mean a great deal to us. It's especially heartening to hear that our service has not only met your needs but has also contributed positively to your quality of life during a challenging time. That is exactly the outcome we strive for, and your recommendation is the highest compliment we could receive.
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Review from G D (Son of Client) published on 28 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and the team provide an excellent service for my mother.
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamThank you for your kind words! We're happy to hear that the manager and team have provided excellent service for your mother. Your feedback is truly appreciated.
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Review from J C (Client) published on 5 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son found this company online and told me to contact them. There service is next to nothing excellent. The carers are caring and very knowledgeable and I have not looked back. Prompt I know times and cater the Friday before. Get my bill in at the end of each month
A very professional company. I
have not had any faults from them. Highly recommend them
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamThank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that our team has provided you with excellent care and support. Ensuring professionalism, reliability and compassion in everything we do is our priority and its wonderful to know that we have met your expectations. Your recommendation means a lot to us and we truly appreciate your trust in our service.
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Review from S P (Client) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sylvian Care Farnham very professional and caring. Since starting the agency a month ago, it has been a positive and good choice to choose them.
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamThank you ever so much for your lovely feedback. We're delighted to hear that you've had such a positive experience since starting with us. Providing professional and caring support is at the heart of what we do, and it means the world to know you've found us to be the right choice.
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Review from Michael C (Husband of Client) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This young lady has not had any formal training in care (she doesn't need it) but she has a wealth of knowledge that she could share (she could do a flyer so she could pass on her experiences).
Very thorough, she does things properly "just about" is not in her vocabulary.
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamThank you very much for your kind review and your sense of humour - it certainly brought a smile to our faces. We are pleased to hear that you are satisfied with the care provided. To clarify, the carer attending to your wife holds an NVQ Level 3 in Health and Social Care, as well as ongoing 50+ training and mandatory face-to-face practical training, which is carried out annually. All of our carers have the same qualifications and undergo this comprehensive training to maintain the highest standards of care. We appreciate your light-hearted comment and are delighted to know that her dedication and attention to detail have made a positive difference to your wife's care. Your thoughtful feedback is greatly valued, and we are thankful for the opportunity to support you.
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Review from Lucinda E (Daughter of Client) published on 10 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sylvian took over Mum's care after we had a bad experience with another agency. The carer was a breath of fresh air - efficient, cheerful, kind to Mum, and the office are the same. We then understood how a care agency should be and how much better life is for everyone knowing that Mum is happy and we
have 100% confidence that she is being well looked after. I would not hesitate to recommend them as a care agency, they have been an amazing support for the last 6 months.
Reply from Andrada Horvat, Director at Sylvian Care FarnhamThank you for sharing such heartfelt feedback. We're so glad to hear that your mum's experience with us has been a positive one and that our care professionals and office team have been able to provide the care and support you both deserve. It's truly wonderful to know that she's happy and well looked after. We appreciate your trust in us and are honoured to be part of your mum's care journey.
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Review from Jacqui B (Daughter of Client) published on 25 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sylvian Care was essentially a lifesaver for my Father and the family. We had tried various care companies over the past 3 years but none managed to establish the relationship that our Sylvian Carer did with my Dad. He was suffering from Alzheimer's dementia and would have good and bad days but she
dealt with him gently but firmly and always with respect. This is exactly what my Father needed. She also helped my Mum when dealing with their GP and actioning the medical care Dad required. Our carer become an extension of our family and I can honestly not rate them highly enough.
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamThank you so much for your kind words. We're truly touched to hear that our carer made such a positive difference in your father's life and provided the support your family needed. It's heartening to know that the gentle approach brought comfort during difficult times and that our carer became a trusted part of your family. We're honoured to have been able to help and are so grateful for your recommendation.
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Review from Diane C (Wife of Client) published on 18 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband's carer has been excellent. We are very happy with her and she treats him with kindness, respect, and compassion. He looks forward to her visits. We are very happy with her.
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamThank you so much for sharing your feedback. It's heartening to hear that your husband's carer has been providing such excellent care, showing kindness, respect, and compassion. It's wonderful to know that her visits bring him joy, and that you're both very pleased with the support she offers. We'll be sure to pass along your kind words.
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Review from P S (Client) published on 18 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with my carer.
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamWe are glad to hear you're happy with your carer! Your feedback is important to us.
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Review from P C (Son of Client) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As the son of an elderly man with dementia I can say with all sincerity that the care provided by Sylvian Care Farnham since they started a few months ago has been exemplary; dignified, empathetic, professional and efficient.
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamThank you so much for your kind words. We're truly honoured to hear that Sylvian Care Farnham has made such a positive impact on your father's care. Our team strives to provide compassionate, dignified, and professional support to all our clients, and knowing that we've met your expectations means the world to us. Your feedback is greatly appreciated!
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Review from K W (Daughter of Client) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care, courtesy and professionalism shown to my mother have been excellent and cannot be faulted. My mother genuinely looks forward to her care visits and importantly trusts her carer. I can honestly say the support to enable my mother to stay at home has gone beyond my expectations.
The communication
between Sylvian Care Farnham and myself using the app means that I can keep in contact even though I live many miles away.
I would not hesitate to recommend this company to anyone who needs support to stay in their own home.
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamThank you so much for your kind words and thoughtful review. We're truly delighted to hear that your mom is receiving the care and support she deserves and that she feels comfortable and looks forward to her visits. It's wonderful to know that communication through our app has made it easier for you to stay connected, even from a distance. We strive to exceed expectations, and your recommendation means a great deal to us. Thank you again for your trust and support!
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Review from L S (Husband of Client) assisted by family/friend published on 11 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the carer. She is friendly and my wife gets on great with her. She makes sure my wife is well cared for and looks forward to seeing her. She is ideal for her job 100%.
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamThank you very much for your kind words! We're delighted to hear that your wife has such a great rapport with her carer and that she looks forward to her visits. It's wonderful to know that the carer ensures your wife is well looked after and brings a sense of comfort and companionship. We're incredibly proud of our team, and we'll be sure to pass on your lovely feedback. It's fantastic to hear she's such a perfect fit for the job 100%!
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Review from L S (Son of Client) published on 4 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service from Sylvian is excellent from the initial meeting to agree the care plan through to the care being provided.
Always on time, friendly service, you can tell they really care about the people they look after. If you are looking for care in your home look no further.
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamThank you so much for your kind words! We're happy to hear that you've had such a positive experience with our Sylvian Care Farnham team. Our care staff is dedicated to providing the best care possible and it's wonderful to know that our commitment to being punctual, friendly and genuinely caring has made a difference. Your recommendation means a lot to us, and we're grateful to be trusted with your mom's care.
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Review from D S (Client) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm happy that I chose Sylvian Care Farnham. They work with you keeping you informed, which makes for a smooth partnership. The carers are always on time, hardworking, complete tasks efficiently, and are kind, caring, and professional.
They work with you to ensure your care plan requirements are met.
I would highly recommend them to anyone.
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamThank you so much for your kind words! We're thrilled to hear that you're happy with Sylvian Care Farnham and that our team has met your expectations. Keeping our clients informed and ensuring a smooth partnership is a top priority for us, and it's wonderful to know that our carers' dedication and professionalism have made a positive impact. Your recommendation means the world to us, and we're here to continue providing the high-quality care you deserve.
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Current Review Score: 10.0 (9.968)

Overview of Review Score

The Review Score of 10 (9.968) out of 10 for Sylvian Care Farnham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.968 for Sylvian Care Farnham is calculated as follows: ( (151 Excellents x 5) + (5 Goods x 4) ) ÷ 156 Ratings = 4.968
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Sylvian Care Farnham is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

Meet the Team (2)

Claudiu

Claudiu Dordea

Job Title: Registered Manager/Managing Director Joined: 2013

Claudiu has amassed a decade of experience in the care sector, starting as a care worker and progressing through the ranks to a senior role. Ultimately, he achieved the position of a registered manager. His expertise extends to psychology, counselling, and various therapies, with a foundation strengthened by an NVQ 5 in Leadership and Management for Adult Care. Throughout this journey, Claudiu has not only gained professional growth but has also demonstrated a genuine commitment to making a positive impact on the lives of those he cares for.

Andrada

Andrada Horvat

Job Title: Nominated Individual/ Managing Director Joined: 2018

Andrada is a highly accomplished professional with a diverse background in business and healthcare. She holds a BSc in Business Management and has completed a Level 5 Diploma in Leadership & Management for Adult Care England. Throughout her career, Andrada has excelled in roles such as Shift Manager, Team Leader, Recruitment Manager, and Business Development Manager, demonstrating her strategic thinking and ability to drive growth. Her experience as a Healthcare Assistant showcases her dedication to patient care. Possessing exceptional communication, teamwork, customer service, time management, and problem-solving skills, Andrada stays up-to-date with the latest technological advancements.


Outside of work, she enjoys reading, swimming, and volleyball, reflecting her well-rounded personality. With her strong educational foundation, extensive experience, and passion for excellence, Andrada is poised to make a significant impact in any professional setting, making her an invaluable asset for future endeavours

Frequently Asked Questions about Sylvian Care Farnham

How many Carers does Sylvian Care Farnham employ?

Sylvian Care Farnham employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sylvian Care Farnham to verify any information. View our terms and conditions. Sylvian Care Farnham has an Enhanced Service - more info.