Sylvian Care Farnham

Suite 2, 2 Tongham Road, Coltwood House, Runfold, Farnham GU10 1PH
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Top 20 award
10 26 Reviews
  • Sylvian Care Farnham, Farnham
Sylvian Care Farnham is a family-owned care provider with over 10 years of experience delivering compassionate, high-quality care in the comfort of your own home. The owners began their journey as carers themselves and remain actively involved in the business, often supporting the team out in the community to ensure every client receives the best possible care.

As a family-run company, they believe care should feel personal. Clients are supported by main carers and trusted cover carers, meaning your loved one will see familiar faces and build meaningful relationships with those caring for them.

Sylvian Care provides a wide range of personalised services including Live-In Care, Personal Care, Dementia Care, Night Care, Respite Care, Medication Support, Reablement, Physical Disability Care, 24-Hour Care, and End-of-Life Care – all tailored to individual needs.

Families also appreciate their simple and flexible approach:
        •        No VAT charges
        •        No long-term contracts (only 7 days’ notice)
        •        24-hour cancellation policy
        •        Reliable service with no missed visits

Their dedication to quality care has been recognised with several awards, including Top 20 Home Care Providers in South East England 2025, Community Champion Award 2025, and Homecare Specialist Award 2024.

Sylvian Care proudly supports families across Fleet, Farnham, Hook, and surrounding areas, building strong relationships with the people they care for, something clearly reflected in their wonderful family reviews.
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Care Provided by Sylvian Care Farnham

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • 30 Minute Visiting Care Fees: £22 – £22
  • Hourly Visiting Care Fees: £31 – £31
  • Weekly Live-in Care Fees: £1500 – £1800

They offer 24-hour care and emergency call-out visits. For more details about their services and pricing, please contact them by phone or email.


They provide daily and 24-hour care, with costs depending on the specific needs of the client. Care visits start from 30 minutes, with options for 45-minutes, 1-hour visits, or longer sessions. A discounted price is available for longer sessions.


The landline is open 24/7, so please feel free to call for further information and fee details.

The price(s) shown are provided by the agency. Contact Sylvian Care Farnham for full pricing details and T&Cs.

Contact Sylvian Care Farnham to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Sylvian Care Farnham to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Claudiu Dordea (Registered Manager)

Sylvian Care Farnham Reviews (26)

10

Sylvian Care Farnham has a Review Score of 10 (9.968) out of 10, based on 26 reviews in the last 2 years.
Over all time Sylvian Care Farnham has 26 reviews.

Overall Experience
  • 26
  • 0
  • 0
  • 0
  • 0
Date Published
  • 26
  • 4
  • 6
  • 26
  • 0
Reviewer Connection to Sylvian Care Farnham
  • 6
  • 6
  • 5
  • 4
  • 2
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from J S (Mother of Client) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sylvian Care Farnham took over care of my son at short notice and has done everything in their power to meet his needs. Successfully. I may add. He had a detailed assessment to begin with and they have provided an excellent friendly, caring, hardworking, and efficient carer to help and support him.
He couldn't be happier, which is extremely important, especially to me as his mother.
Communication is very good showing that they care about their clients and their immediate family. They always manage to respond and deal with any unforeseen need for extra care etc.
They are very caring and professional.
I would highly recommend Sylvian Care Farnham to anyone.
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamThank you so much for your kind words and glowing review. We're truly delighted to hear that your son is happy with the care he's receiving, and we are pleased to have been able to meet his needs so successfully. It means a great deal to us, especially knowing how important it is to you as his mother. We take great pride in ensuring that both our clients and their families feel supported and well cared for, so it's wonderful to know that our communication and responsiveness have made a positive impact. Your recommendation is greatly appreciated, and we are grateful for the trust you've placed in Sylvian Care Farnham.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B M (Son of Client) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given was of such high quality, it was like a family member was providing it. Everything was done considerately with plenty of chats for what was the best. Nothing was rushed and I absolutely would recommend the carers to anyone. Thank you so much!
Reply from Claudiu Dordea, Registered Manager at Sylvian Care FarnhamThank you for your heartfelt feedback! We're thrilled to hear that the care provided felt as warm and considerate as being cared for by a family member. Our team strives to ensure every client feels valued and involved in their care decisions, so your words mean a lot to us. We're glad that you felt nothing was rushed and that you had ample opportunity for discussion. Your feedback is greatly appreciated, and we are grateful for your kind words. Thank you so much!
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Review from J M (Daughter of Client) published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers were knowledgeable. They were kind, patient, caring and very professional. They were inclusive and kind to the family.
Reply from Andrada Horvat, Managing Director/ Nominated Individual at Sylvian Care FarnhamWe are delighted to hear that our team of carers were knowledgeable, kind, patient, caring, and very professional in their approach. It is also heartening to know that they were inclusive and kind to your family. Our team strives to provide the highest level of care and support, and your positive comments reaffirm our commitment to excellence. Your words will surely be a great motivation for our carers to continue delivering exceptional care services.
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  • Treated with Dignity
  • Value for Money
Review from A M (Daughter of Client) assisted by family/friend published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For a short while, I felt the carers became part of our family. They were very efficient and professional, whilst always showing great kindness to my dad and all of our family.
Reply from Andrada Horvat, Managing Director/ Nominated Individual at Sylvian Care FarnhamThank you so much for sharing your heartfelt feedback. It warms our hearts to hear that, our carers felt like part of your family. We are pleased to know that their efficiency and professionalism, coupled with their kindness to your dad and your entire family, made a positive impact. Your words are incredibly motivating for our team and reinforce our commitment to providing compassionate and high-quality care.
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  • Care / Support
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Review from S M (Wife of Client) published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and professional. I felt my husband was in good hands and their care was exceptional.
Reply from Andrada Horvat, Managing Director/ Nominated Individual at Sylvian Care FarnhamThank you for your kind words. We are delighted to hear that you felt your husband was in good hands and that our care was exceptional. Knowing that our team was both caring and professional means a lot to us. Your feedback is greatly appreciated and will be shared with our carers to encourage them to continue providing the highest level of care.
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  • Treated with Dignity
  • Value for Money
Review from F M (Friend of Client) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend is thrilled with the Sylvian Care team! They're a young team of dedicated care professionals who are always punctual and incredibly compassionate. The management team is highly involved in the client care, always there for you when you need them the most.
Reply from Andrada Horvat, Care Manager at Sylvian Care FarnhamThank you for your kind words. It means a lot to us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (9.968)

Overview of Review Score

The Review Score of 10 (9.968) out of 10 for Sylvian Care Farnham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.968 for Sylvian Care Farnham is calculated as follows: ( (151 Excellents x 5) + (5 Goods x 4) ) ÷ 156 Ratings = 4.968
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Sylvian Care Farnham is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

Meet the Team (2)

Claudiu

Claudiu Dordea

Job Title: Registered Manager/Managing Director Joined: 2013

Claudiu has amassed a decade of experience in the care sector, starting as a care worker and progressing through the ranks to a senior role. Ultimately, he achieved the position of a registered manager. His expertise extends to psychology, counselling, and various therapies, with a foundation strengthened by an NVQ 5 in Leadership and Management for Adult Care. Throughout this journey, Claudiu has not only gained professional growth but has also demonstrated a genuine commitment to making a positive impact on the lives of those he cares for.

Andrada

Andrada Horvat

Job Title: Nominated Individual/ Managing Director Joined: 2018

Andrada is a highly accomplished professional with a diverse background in business and healthcare. She holds a BSc in Business Management and has completed a Level 5 Diploma in Leadership & Management for Adult Care England. Throughout her career, Andrada has excelled in roles such as Shift Manager, Team Leader, Recruitment Manager, and Business Development Manager, demonstrating her strategic thinking and ability to drive growth. Her experience as a Healthcare Assistant showcases her dedication to patient care. Possessing exceptional communication, teamwork, customer service, time management, and problem-solving skills, Andrada stays up-to-date with the latest technological advancements.


Outside of work, she enjoys reading, swimming, and volleyball, reflecting her well-rounded personality. With her strong educational foundation, extensive experience, and passion for excellence, Andrada is poised to make a significant impact in any professional setting, making her an invaluable asset for future endeavours

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sylvian Care Farnham to verify any information. View our terms and conditions. Sylvian Care Farnham has an Enhanced Service - more info.