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Sylvian Care Farnham

Suite 2, 2 Tongham Road, Coltwood House, Runfold, Farnham GU10 1PH
Sylvian Care Farnham Logo
Top 20 award
Sylvian Care Farnham logo
The carer was a breath of fresh air - efficient, cheerful, kind to Mum, and the office are the sameLucinda E(Daughter of Client/Service User)
Sylvian Care Farnham, Farnham
Sylvian Care was essentially a lifesaver for my Father and the family.Jacqui B(Daughter of Client/Service User)
Sylvian Care Farnham, Farnham
I can honestly say the support to enable my mother to stay at home has gone beyond my expectations.K W(Daughter of Client/Service User)
Sylvian Care Farnham, Farnham

Sylvian Care Farnham is a family-owned care provider with over 10 years of experience delivering compassionate, high-quality care in the comfort of your own home. The owners began their journey as carers themselves and remain actively involved in the business, often supporting the team out in the community to ensure every client receives the best possible care.

As a family-run company, they believe care should feel personal. Clients are supported by...  

Care Provided by Sylvian Care Farnham

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £32 - £33
  • Weekly Live-in Care Fees: £1,500 - £1,800
  • 30 Minute Visiting Care Fees: £22 - £23

They offer 24-hour care and emergency call-out visits. For more details about their services and pricing, please contact them by phone or email.

They provide daily visits and 24-hour care, with costs depending on the specific needs of the client. Care visits start from 30 minutes, with options for 45-minutes, 1-hour visit, or block of hours. A discounted price is available for block of hours.

The landline is open 24/7, so please feel free to call for further information and fee details.

The price(s) shown are provided by the agency. Contact Sylvian Care Farnham for full pricing details and T&Cs.

Contact Sylvian Care Farnham to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Claudiu Dordea (Registered Manager)

Sylvian Care Farnham Reviews (28)

10

Sylvian Care Farnham has a Review Score of 10 (10) out of 10, based on 27 reviews in the last 2 years. Over all time Sylvian Care Farnham has 28 reviews.

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Review from J M (Client / Service User) published on 19 May 2026 Submitted via Postal Card
Overall Experience

The carers are very friendly. They are efficient at supporting me with tasks that helps me live a life independent!

Reply from Andrada Horvat, Director at Sylvian Care Farnham

Thank you for your kind review. We're so pleased to hear our care services are meeting your needs. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.

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Review from M S (Client / Service User) published on 30 April 2026 Submitted via Postal Card
Overall Experience

I am very happy with the care service.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham
Thank you for your kind feedback. Were very pleased to hear that youre happy with the care service.

Your comments are greatly appreciated and will be shared with the team.

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Review from B W (Wife of Client) published on 30 April 2026 Submitted via Postal Card
Overall Experience

I am very pleased with the service that we are getting. We are also given a weeks rota on dates and times and who is coming which is very useful.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham
Thank you very much for your kind feedback. We're happy to hear that you're pleased with the service and that the weekly rota has been helpful in keeping you informed.

We really appreciate you taking the time to share your experience, and we'll be sure to pass your comments on to the team.

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Review from E C (Daughter-in-law of Client) published on 1 April 2026 Submitted via Website
Overall Experience
I really can not speak highly enough of Sylvian and the care they provide.
My Mum in law suddenly needed to increase her care and the care company she was using at the time were unable to meet her needs. We were given Sylvian's number and they quickly and caringly came to our rescue!
They are incredibly professional but at the same time so lovely, friendly and caring.
Andrada is an angel! She is just so wonderful. I can not speak highly enough of her.
We absolutely know that Mum in law is in the best possible hands.
She has guided us through so many things, giving us help and advice.

Andra is so conscientious, noticing every little change, whether it is a missing drug from the pharmacist, a pressure sore just starting or a piece of equipment that could help in some way. She is an absolute wonderwoman! She gives us peace of mind and my Mum in law the best care ever.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your incredibly kind and thoughtful words.

We're so pleased we were able to step in and support your family at such an important time. Providing care that is not only professional but also warm, reassuring, and personal is at the heart of what we do.

Andrada will be...  

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Review from R C (Son of Client) published on 11 March 2026 Submitted via Postal Card
Overall Experience

Your staff were wonderful looking after my 95 year old mother in her own home. We had 2 visits per day am AM and PM where she was treated with compassion, dealt with all my mums needs. Even just a "chat" gave mum and of comfort and company. Thank you so much. I would recommend Sylvian Care without hesitation.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words. It means a lot to our team to know your mother felt cared for, comfortable, and supported in her own home.

We're especially glad that the visits provided not only help with her needs but also companionship and a friendly chat. Thank you for trusting us with your mother's care and for recommending Sylvian Care Farnham.

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Review from M R (Client / Service User) published on 14 January 2026 Submitted via Postal Card
Overall Experience

I'm 92 years old and have an arthritic left knee and poor balance generally, so it's too dangerous for me to climb into the shower. I signed up to Sylvian Care Farnham and the person allocated to me has provided excellent care and attention. He is friendly, courteous and entirely committed to my cleanliness. The atmosphere between us is relaxed with no discomfort or embarrassment. It feels as good as actually having had a shower. He assists me in dressing and preparing to face the day. I'm completely satisfied with the service which is provided with kindness and is also good value for money.

Reply from Andrada Horvat, Director at Sylvian Care Farnham

Thank you very much for your kind and thoughtful review. We are delighted to hear that you are so happy with the care you receive from Sylvian Care Farnham. It is wonderful to know that your carer has made you feel comfortable, respected and well supported, and that the service is helping you to...  

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Review from Ian U (Son of Client) published on 22 September 2025 Submitted via Website
Overall Experience

I have used Sylvian Home Care on 2 occasions when I have been away to care for my father, for 2 week & 1 week periods. Claudiu has proved extremely helpful in fitting us into their schedule at short notice, going out of his way to arrange times most suitable for us. It has been the first time we have had to arrange care so my parents were rather apprehensive, but found the experience stress free and easy, and I have to say a pleasure. If we are looking for care at home again we will always come back to Claudiu & Sylvian Home Care because I do not believe we could find a better service as it is faultless. I highly recommended them.

Reply from Andrada Horvat, Director at Sylvian Care Farnham

Thank you so much for your thoughtful review. We are truly delighted to hear that your experience with Sylvian Care Farnham was a positive one, and that your dad felt comfortable and well looked after. It's always our aim to make the process as smooth and stress-free as possible, and we're so...  

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Review from K K (Wife of Client) published on 12 June 2025 Submitted via Postal Card
Overall Experience

My husband and I cannot express how wonderful your care has been. Nothing was ever too much trouble for the carer. My husband was treated with great respect and kindness. I would recommend Sylvian to anyone.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind message. Were very pleased to hear that your husband felt well cared for and that our support made a meaningful difference.

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Review from Stephen M (Client / Service User) published on 20 March 2025 Submitted via Website
Overall Experience

I needed home care to support me after discharge from hospital but had no experience or knowledge about where to go. My research suggested Sylvian Care Farnham set the standard for professional care about as high as it could go. I have not been disappointed. My carer is reliable, punctual and always takes care to agree with me - never for me - what I need from him on a daily basis. The service is based on a thorough assessment before any commitment is made but remains flexible and focused on my changing needs. I was nervous about surrendering my dignity for some aspects of intimate care but it was clear from the outset that they could be trusted to respect my privacy and personal integrity. I am wholly satisfied with the service provided and believe it has been a key factor in maintaining and even improving the quality of my life in what are, for me, very difficult circumstances. I would not hesitate to recommend them to someone in need of high quality compassionate care.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

We are truly delighted to hear that our team has met your expectations and provided you with the support you needed following your hospital discharge. Ensuring that care remains person-centred, respectful, and adaptable to individual needs is at the heart of what we do, so it's wonderful to know...  

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Review from G D (Son of Client) published on 28 February 2025 Submitted via Postal Card
Overall Experience

The manager and the team provide an excellent service for my mother.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you for your kind words! We're happy to hear that the manager and team have provided excellent service for your mother. Your feedback is truly appreciated.

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Review from J C (Client / Service User) published on 5 February 2025 Submitted via Website
Overall Experience
My son found this company online and told me to contact them. There service is next to nothing excellent. The carers are caring and very knowledgeable and I have not looked back. Prompt I know times and cater the Friday before. Get my bill in at the end of each month

A very professional company. I have not had any faults from them. Highly recommend them

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that our team has provided you with excellent care and support. Ensuring professionalism, reliability and compassion in everything we do is our priority and its wonderful to know that we...  

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Review from S P (Client / Service User) published on 21 January 2025 Submitted via Postal Card
Overall Experience

Sylvian Care Farnham very professional and caring. Since starting the agency a month ago, it has been a positive and good choice to choose them.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you ever so much for your lovely feedback. We're delighted to hear that you've had such a positive experience since starting with us. Providing professional and caring support is at the heart of what we do, and it means the world to know you've found us to be the right choice.

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Review from Michael C (Husband of Client) published on 21 January 2025 Submitted via Postal Card
Overall Experience
This young lady has not had any formal training in care (she doesn't need it) but she has a wealth of knowledge that she could share (she could do a flyer so she could pass on her experiences).

Very thorough, she does things properly "just about" is not in her vocabulary.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you very much for your kind review and your sense of humour - it certainly brought a smile to our faces. We are pleased to hear that you are satisfied with the care provided. To clarify, the carer attending to your wife holds an NVQ Level 3 in Health and Social Care, as well as ongoing 50+...  

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Review from Lucinda E (Daughter of Client) published on 10 January 2025 Submitted via Website
Overall Experience

Sylvian took over Mum's care after we had a bad experience with another agency. The carer was a breath of fresh air - efficient, cheerful, kind to Mum, and the office are the same. We then understood how a care agency should be and how much better life is for everyone knowing that Mum is happy and we have 100% confidence that she is being well looked after. I would not hesitate to recommend them as a care agency, they have been an amazing support for the last 6 months.

Reply from Andrada Horvat, Director at Sylvian Care Farnham

Thank you for sharing such heartfelt feedback. We're so glad to hear that your mum's experience with us has been a positive one and that our care professionals and office team have been able to provide the care and support you both deserve. It's truly wonderful to know that she's happy and well looked after. We appreciate your trust in us and are honoured to be part of your mum's care journey.

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Review from Jacqui B (Daughter of Client) published on 25 October 2024 Submitted via Website
Overall Experience

Sylvian Care was essentially a lifesaver for my Father and the family. We had tried various care companies over the past 3 years but none managed to establish the relationship that our Sylvian Carer did with my Dad. He was suffering from Alzheimer's dementia and would have good and bad days but she dealt with him gently but firmly and always with respect. This is exactly what my Father needed. She also helped my Mum when dealing with their GP and actioning the medical care Dad required. Our carer become an extension of our family and I can honestly not rate them highly enough.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words. We're truly touched to hear that our carer made such a positive difference in your father's life and provided the support your family needed. It's heartening to know that the gentle approach brought comfort during difficult times and that our carer became a...  

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Review from Diane C (Wife of Client) published on 18 September 2024 Submitted via Postal Card
Overall Experience

My husband's carer has been excellent. We are very happy with her and she treats him with kindness, respect, and compassion. He looks forward to her visits. We are very happy with her.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for sharing your feedback. It's heartening to hear that your husband's carer has been providing such excellent care, showing kindness, respect, and compassion. It's wonderful to know that her visits bring him joy, and that you're both very pleased with the support she offers. We'll be sure to pass along your kind words.

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Review from P S (Client / Service User) published on 18 September 2024 Submitted via Postal Card
Overall Experience

I am happy with my carer.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

We are glad to hear you're happy with your carer! Your feedback is important to us.

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Review from P C (Son of Client) published on 18 September 2024 Submitted via Website
Overall Experience

As the son of an elderly man with dementia I can say with all sincerity that the care provided by Sylvian Care Farnham since they started a few months ago has been exemplary; dignified, empathetic, professional and efficient.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words. We're truly honoured to hear that Sylvian Care Farnham has made such a positive impact on your father's care. Our team strives to provide compassionate, dignified, and professional support to all our clients, and knowing that we've met your expectations means the world to us. Your feedback is greatly appreciated!

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Review from K W (Daughter of Client) published on 18 September 2024 Submitted via Website
Overall Experience
The care, courtesy and professionalism shown to my mother have been excellent and cannot be faulted. My mother genuinely looks forward to her care visits and importantly trusts her carer. I can honestly say the support to enable my mother to stay at home has gone beyond my expectations.
The communication between Sylvian Care Farnham and myself using the app means that I can keep in contact even though I live many miles away.

I would not hesitate to recommend this company to anyone who needs support to stay in their own home.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words and thoughtful review. We're truly delighted to hear that your mom is receiving the care and support she deserves and that she feels comfortable and looks forward to her visits. It's wonderful to know that communication through our app has made it easier for...  

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Review from L S (Husband of Client) published on 11 September 2024 Submitted via Postal Card
Overall Experience

I am very pleased with the carer. She is friendly and my wife gets on great with her. She makes sure my wife is well cared for and looks forward to seeing her. She is ideal for her job 100%.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you very much for your kind words! We're delighted to hear that your wife has such a great rapport with her carer and that she looks forward to her visits. It's wonderful to know that the carer ensures your wife is well looked after and brings a sense of comfort and companionship. We're...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Thursday 12 Sep 2024Sylvian Care Farnham a dedicated franchisee of Sylvian Care, is excited to announce the expansion of their territory area, further solidifying their presence in the Farnham region. This strategic move...

Awards / Recognitions (3)

  • Recipient: Sylvian Care FarnhamDate: Wednesday 15 Oct 2025
  • Recipient: Sylvian Care FarnhamDate: Friday 30 May 2025
  • Recipient: Sylvian Care FarnhamDate: Wednesday 08 May 2024

Meet the Team (2)

Claudiu Dordea Job Title: Registered Manager/Managing Director Joined: 2013
Claudiu Dordea

Claudiu has amassed a decade of experience in the care sector, starting as a care worker and progressing through the ranks to a senior role. Ultimately, he achieved the position of a registered manager. His expertise extends to psychology, counselling, and various therapies, with a foundation strengthened by an NVQ 5 in Leadership and Management for Adult Care. Throughout this journey, Claudiu has not only gained professional growth but has also demonstrated a genuine commitment to making a positive impact on the lives of those he cares for.

Andrada Horvat Job Title: Nominated Individual/ Managing Director Joined: 2018
Andrada Horvat

Andrada is a highly accomplished professional with a diverse background in business and healthcare. She holds a BSc in Business Management and has completed a Level 5 Diploma in Leadership & Management for Adult Care England. Throughout her career, Andrada has excelled in roles such as Shift Manager, Team Leader, Recruitment Manager, and Business Development Manager, demonstrating her strategic thinking and ability to drive growth. Her experience as a Healthcare Assistant showcases her dedication to patient care. Possessing exceptional communication, teamwork, customer service, time management, and problem-solving skills, Andrada stays up-to-date with the latest technological advancements.

Outside of work, she enjoys reading, swimming, and volleyball, reflecting her well-rounded personality. With her strong educational foundation, extensive experience, and passion for excellence, Andrada is poised to make a significant impact in any professional setting, making her an invaluable asset for future endeavours

Frequently Asked Questions about Sylvian Care Farnham

How many Carers does Sylvian Care Farnham employ?

Sylvian Care Farnham employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sylvian Care Farnham to verify any information. View our terms and conditions. Sylvian Care Farnham has an Enhanced Service - more info.