Rose Heart Health Care

10 Murray Close, Nottingham NG5 5UX
Review Us
8.9 3 Reviews
  • Rose Heart Health Care, Nottingham
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £25

Please contact for more information regarding our fees as they may differ depending on the level of care required by the Service User.

These prices are only a guideline, please contact Rose Heart Health Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Rose Heart Healthcare Ltd

Person in charge

  • Ebbah Mushangi (Manager)

Admission Criteria

  • Learning Disabilities and Autism
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Rose Heart Health Care Reviews (3)

8.9

Rose Heart Health Care has a Review Score of 8.9 (8.944) out of 10, based on 3 reviews in the last 2 years. Over all time Rose Heart Health Care has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
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Date Published

3
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3
3
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Review from Jan J (Daughter-in-law of Client) published on 21 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We rang Rose Heart when my father's carers left unexpectedly and the manager was amazing .They came out the next day to do their assessment and then started the day after.
It was a great relief for us.
The manager and all staff have always been very helpful ,cheerful ,always on time, always happy
to go the extra mile for my father's needs and this was not always easy believe me.
They always kept us informed about any changes in his health and needs.
it was reassuring for us to know he was always safe, fed, clean, dignity was respected and all his needs catered for.
They are honest and reliable and very caring. Would recommend them highly.

Reply from Ebbah Mushangi, RGN at Rose Heart Health Care

Thank you so much for taking the time to leave such a kind review and sharing your positive experience. Kind Regards

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Michael A (Son of Client) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The weekly visits have helped lift my mother's personal standards, which were slipping. I see an improvement in her self-esteem. I think that she enjoys the visits. The staff have encouraged an improvement in her choice of clothing. The visits reassure me. I worry less now.

Reply from Ebbah Mushangi, RGN at Rose Heart Health Care

Thank you for the lovely review. We appreciate your feedback and are happy we can make a difference by supporting your mum. Thank you from all staff at Rose Heart Health Care Ltd.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Carla S (Granddaughter of Client) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I rang Rose Heart when my gran had been admitted to hospital realising we wouldn't be able to cope after she got discharged. They rang me back within half an hour and explained everything. They came to the hospital and arranged all the assessments and paperwork. When you have a family emergency like
this I was so grateful that they took the leadership and organised it. They were amazing with my grandmother, safe and thorough and the cost is worth every penny. She also did not speak English but they took the time to speak to her which gave us a break so could leave her knowing she was safe. They really listened to our wishes and hers and advised us after that. I could not recommend them enough! If you're not sure which carer to go with, have no doubt and try Rose Heart.

Reply from Ebbah Mushangi, RGN at Rose Heart Health Care

Thank you for taking time to write such a lovely review, it is wonderful to read that we were able to help you at the right time, we know that it can be stressful when you need care urgently. We are thrilled to hear that you have been satisfied with the care provided to your grandmother. Our team works hard to ensure that both the person receiving care and their family are well supported and it is wonderful to learn that our care has made a positive impact. If there is anything more we can do to support your grandmother or your family please contact us anytime.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.944)

Overview of Review Score

The Review Score of 8.9 (8.944) out of 10 for Rose Heart Health Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for Rose Heart Health Care is calculated as follows: ( (17 Excellents x 5) + (1 Goods x 4) ) ÷ 18 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Rose Heart Health Care is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Rose Heart Health Care

What Type of Services does Rose Heart Health Care offer?

Rose Heart Health Care offers Home Care.

How many Carers does Rose Heart Health Care employ?

Rose Heart Health Care employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rose Heart Health Care to verify any information. View our terms and conditions. Rose Heart Health Care has an Basic Service - more info.