In Friendship Home Care

I found care, carers, and all staff I dealt with extremely helpful in the time I was trying to keep my husband at home. Sadly he is now in a care home but again I found staff In Friendship so helpful it made it a lot easier to deal with.

Having no previous experience of support services, I am unable to make comparison with any other company; however, what I can say with integrity is that 'In Frienship' have, without failure, made every effort to help, assist and care for both my husband and myself. During October, I was most grateful when a delightful lady drove us to attend a hospital appointment and looked after my husband whilst I was otherwise engaged, thereby relieving me of worry and reducing my anxiety too!

It is no exaggeration to say that my husband and I have both benefited enormously from the kindness of his 'companion', who takes him on an adventure every Friday. The outings vary according to weather conditions, but he receives the stimulation needed, and I very much appreciate the respite.

This valuable service, could not operate so efficiently without the professional organisational skills and training of the management and admin staff, who have been equally caring and supportive to us both.

The carers are all friendly and caring and genuinely enjoy their jobs. Great service.

First started using In Friendship in September 2025 and have been very impressed and happy with their service for my Mum. The carers are superb and are a small group who visit which we appreciate as Mum gets used to seeing the same faces over the week. I am able to log in and see the comments made by the carers on their visits and can tell that they are engaging with Mum and doing a great job of making sure she has all she needs and has regular social interaction. I am especially impressed with the way In Friendship keeps me in the loop with any possible issues they identify as this reassures me that Mum is receiving the best service possible. Mum has always been very anti having anyone "in her house" to help but I know that she is gradually adjusting and accepting of the carers who are excellent at making a connection with Mum. I would recommend In Friendship to anyone who is looking for similar help.

The carers are excellent. Kind, caring and very friendly. Always on time and never rush off. I like the fact that we have two carers and always the same ones. Cannot fault the Carers or the Home Care Provider. I can go out and know that my husband is well looked after.

I have been so impressed with In Friendship and highly recommend them. The care and companionship offered to my Dad is truly enhancing his life, and as a family we are very grateful for all the support he has been given. My Dad can be shy of new people, but within the first visit it was clear that he was very happy, and the weekly visits soon became twice a week. He has great trust in the lovely carer who visits him, and when there was a substitute visit over Christmas, he really enjoyed meeting her too. He is supported in shopping, going to appointments, getting his laundry done and other tasks, but also supported emotionally. Thank you so much for the highly professional service you provide.

In Friendship provided invaluable support to my mother who suffered with dementia visiting once/twice a week over a two year period. I cannot praise the team enough. The owner listened and scheduled carer visits that took into consideration my mother's needs. The team became an extended part of our family - they were professional, friendly, caring, enthusiastic and always in tune with my mother's wishes. My mother thoroughly enjoyed her carer's visits (whether it was staying at home (colouring, chatting with a cup of tea) or going out to visit local places (shopping trips, garden centres, pottery centres) and she always had a good laugh. I would not hesitate to recommend In Friendship.

In Friendship are a lovely service that have provided help and support to my elderly mother in the mild stages of dementia. They have helped her with many personal and domestic tasks she was struggling with including shopping, taking care of her pet dog and going on outings. Due to the dementia and other circumstances my mother has lost touch with most of her social contacts. As a family we do not all live close by so In Friendship's visits in the week have provided her with much needed social contact and companionship. She loved being taken on the outings, such as visits to a cafe or walking her small dog in a scenic spot. Thank you so much for all your support!

We have been really pleased with the care and friendship that all the staff have given my father. He enjoys the visits and the outings. I've been very happy with the contact and response from the management team as well. The carers and the management have made my father's late life with Alzheimer's more bearable for him but also for us as we know he is in professional and kind hands. We would be very happy to recommend In friendship Home care.

The care given by In Friendship Home Care has been excellent, and my wife looks forward to the visit on Tuesday mornings, when she can chat with the carer, who also prepares her lunch. We can fully recommend this care company to all who are in need of help.

In Friendship have been supporting us with relief care break cover for a couple of years now. The team are professional, experienced and very supportive. They take my sister out for walks, shopping trips, visits to garden centres etc, always taking time to stop and have a coffee and a chat. My sister really looks forward to her trips out, the team are lovely, friendly and caring. Genuinely looking after her interest, always happy to help out with appointments and trips to pharmacy. My sister has dementia and can be a bit challenging at times. We would happily recommend them and are really grateful for their support.

There is an online portal, where I can see 'diary' of his visits. All staff receive regular training and are DBS checked. Communication with the management team is regular, keeping me informed of changes to staff, reporting issues with Dad and answering queries I may have. An excellent Company that I have recommended to many people.

I have been very happy with In Friendship. They show great respect and care for my Dad and are very reliable. They also communicate well, and I would definitely recommend them to anyone looking for extra help with their elderly loved ones.

We needed extra support for my mum last year whilst she was recovering from an operation. They provided the most wonderful care for her and really took the time to listen to her individual needs. This was such a lifesaver for myself at the time as I felt guilty that I couldn't provide full care myself due to work commitments but mum felt so comfortable with the team that it put me at ease immediately. Thank you to you all for an amazing service and we would not hesitate to use again or recommend.

I'm very happy with the service provided by in In friendship. My carer helps me with shopping and cleaning to a high standard, she is friendly, approachable and conscientious. My carer will complete any other tasks I require to a high standard and willingly. I get on so well with my carer and I'm more than happy with the service I receive.

I have visits five days a week and I think the ladies are fantastic! They support me with many tasks and encourage me to get out. They have become great friends who I feel I can confide in about anything.

The team at In Friendship have provided consistent quality care for my husband for over 2 years. This has enabled him to be supported at home as his dementia has progressed. We cannot thank the management and carers enough for their invaluable support.

Their carer from In Friendship has been providing companion support to mum and dad four times each week for over six months. She is extremely diligent and hardworking and takes her role very seriously. She treats mum and dad like family, with respect and humour, offering a listening ear. Her support to the wider family has been invaluable and she keeps me updated on their well-being after every visit. She takes mum and dad to various appointments every month, supports them with shopping, plans an engaging range of outings or simply sits with them at home and chats over tea and cake. Thanks to their carer, I feel that I can be a son again rather than mum and dad's carer. I would recommend In Friendship to anyone without reservation.

This was our first experience of seeking support for my husband who suffers from a degenerative neurological condition. We really didn't know what to expect and my husband was very anxious about allowing someone new into our home. However, from the first telephone conversation I had with In Friendship, I was reassured that we were in safe hands. The time and attention they took to ask questions about my husband, find out about his life before getting sick, his interests and habits, meant they were able to find the right match to provide support as his PA. His carer has been absolutely amazing in making my husband feel comfortable and at ease - she has made such a difference not just to my husband's life but also to mine and the whole family's (we have two children still at home). Caring and compassionate, reliable and professional, it is not an exaggeration to say that the support from In Friendship has been life changing for all of us.

Thank you, In Friendship. A well deserved name!