In Friendship Home Care

The Old Butcher's Arms, 104 - 106 Corn Street, Witney OX28 6BU
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9.9 18 Reviews
  • In Friendship Home Care, Witney
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Fees are charged at an hourly rate, and based on the client location. We do not charge for travel time or mileage.


We tailor fees to fit your unique situation! We take into account both your specific needs and location to create a pricing plan that works best for you. Every client is different, and we're happy to discuss how we can provide the right services at a fair price. Don't hesitate to reach out - we're here to find a solution that meets your needs and budget.

Good to Know

Owner

  • In Friendship Ltd

Person in charge

  • Taqwa Galpin (Care Manager)
Are you the Owner/Manager of In Friendship Home Care? View your Advertising Options

In Friendship Home Care Reviews (18)

9.9

In Friendship Home Care has a Review Score of 9.9 (9.896) out of 10, based on 18 reviews in the last 2 years. Over all time In Friendship Home Care has 18 reviews.

Overall Experience

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Review from Liz B (Daughter of Client) published on 9 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In Friendship provided invaluable support to my mother who suffered with dementia visiting once/twice a week over a two year period. I cannot praise the team enough. The owner listened and scheduled carer visits that took into consideration my mother's needs. The team became an extended part of our
family - they were professional, friendly, caring, enthusiastic and always in tune with my mother's wishes. My mother thoroughly enjoyed her carer's visits (whether it was staying at home (colouring, chatting with a cup of tea) or going out to visit local places (shopping trips, garden centres, pottery centres) and she always had a good laugh. I would not hesitate to recommend In Friendship.

Reply from Taqwa Galpin, Care Manager at In Friendship Home Care

We are going to miss your Mum with all of our hearts. We enjoyed every single visit, such a remarkable lady and someone that will leave a last memory for us all! Your family are equally incredible, she was surrounded by warmth and love and we very much felt a close part of you all. Thank you for choosing In Friendship, we are only a phone call away if you ever fancy a natter or catch up for a tea/coffee.

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Review from C V (Daughter of Client) published on 24 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In Friendship are a lovely service that have provided help and support to my elderly mother in the mild stages of dementia. They have helped her with many personal and domestic tasks she was struggling with including shopping, taking care of her pet dog and going on outings. Due to the dementia and
other circumstances my mother has lost touch with most of her social contacts. As a family we do not all live close by so In Friendship's visits in the week have provided her with much needed social contact and companionship. She loved being taken on the outings, such as visits to a cafe or walking her small dog in a scenic spot. Thank you so much for all your support!

Reply from Taqwa Galpin, Care Manager at In Friendship Home Care

It has been an absolute pleasure supporting your Mum over the past 12 months. Such an amazing lady, full of charisma and the kindest of hearts. We will miss our visits dearly, and she is very lucky to be surrounded by such a supportive family. Thank you for choosing our company to support your Mum, we are forever grateful!

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Review from Rupert S (Son of Client) published on 10 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been really pleased with the care and friendship that all the staff have given my father. He enjoys the visits and the outings. I've been very happy with the contact and response from the management team as well. The carers and the management have made my father's late life with Alzheimer's
more bearable for him but also for us as we know he is in professional and kind hands. We would be very happy to recommend In friendship Home care.

Reply from Taqwa Galpin, Care Manager at In Friendship Home Care

Thank you so much for providing this feedback. Your father brings so much joy to the team; the pictures diarising their outings is a testament to that, and we're forever grateful that you chose In Friendship to play a part in his life. What a fantastic person he is!

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Review from Colin O (Husband of Client) published on 8 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given by In Friendship Home Care has been excellent, and my wife looks forward to the visit on Tuesday mornings, when she can chat with the carer, who also prepares her lunch. We can fully recommend this care company to all who are in need of help.

Reply from Taqwa Galpin, Care Manager at In Friendship Home Care

Thanks for this kind review. Our carer really looks forward to her weekly visits, it sounds like they have such a blast together and we are so thankful that you chose our company to support you.

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Review from Wendy C (Client) published on 8 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In Friendship have been supporting us with relief care break cover for a couple of years now. The team are professional, experienced and very supportive. They take my sister out for walks, shopping trips, visits to garden centres etc, always taking time to stop and have a coffee and a chat. My sister
really looks forward to her trips out, the team are lovely, friendly and caring. Genuinely looking after her interest, always happy to help out with appointments and trips to pharmacy. My sister has dementia and can be a bit challenging at times. We would happily recommend them and are really grateful for their support.

Reply from Taqwa Galpin, Care Manager at In Friendship Home Care

Such a lovely review, thanks for taking the time to share your feedback. We can't believe we've been supporting your sister for nearly 2 years, time sure goes fast when we're having fun! Each visit is unique, we love our trips into the community and she always brings a smile to our carers faces each and every time. Such a pleasure to support your sister - thank you for choosing us.

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Review from Sheelagh S (Daughter of Client) published on 8 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In May 2023, my father needed some companionship, so I contacted In friendship. The owner was very professional and listened to what was required, then followed up with a visit to meet and assess my Dad's requirements, then set up a visit twice a week. Now we're in March 2025 and due to advancing dementia,
Dad now has 2 visits daily with a team of 8 ladies. They clean, prepare meals, do his shopping, assist with showering, check meds are taken and do exercises, which have greatly reduced his swollen legs. All this and they make him laugh and get him singing too!
There is an online portal, where I can see 'diary' of his visits. All staff receive regular training and are DBS checked. Communication with the management team is regular, keeping me informed of changes to staff, reporting issues with Dad and answering queries I may have. An excellent Company that I have recommended to many people.

Reply from Taqwa Galpin, Care Manager at In Friendship Home Care

The last two years have flown by! Your Dad is very much loved by the whole team, every interaction is as enjoyable as the last. A true gentleman of his era, with a twinkle in his eye. We're so incredibly pleased you reached out to us in 2023, it is still such a privilege to be a part of your Dad's life and that of his incredible family. Thank you.

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Review from S B (Daughter of Client) published on 27 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with In Friendship. They show great respect and care for my Dad and are very reliable. They also communicate well, and I would definitely recommend them to anyone looking for extra help with their elderly loved ones.

Reply from John Galpin, Care Manager at In Friendship Home Care

Thank you so much for your kind review. Our twice weekly visits to your Dad are enjoyed by the whole team. Full of charm and charisma, he really is a pleasure to spend time with every week, and we cannot thank you enough for choosing our company to support him.

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Review from K H (Daughter of Client) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed extra support for my mum last year whilst she was recovering from an operation. They provided the most wonderful care for her and really took the time to listen to her individual needs. This was such a lifesaver for myself at the time as I felt guilty that I couldn't provide full care myself
due to work commitments but mum felt so comfortable with the team that it put me at ease immediately. Thank you to you all for an amazing service and we would not hesitate to use again or recommend.

Reply from Taqwa Galpin, Care Manager at In Friendship Home Care

Thank you so much for taking the time to write this review and providing feedback. It was such a pleasure to support your Mum, what a wonderful and inspiring lady she is. Full of life and character and we loved every minute we spent with her. Thanks for choosing us and you know where we are should the need arise again in the future.

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Review from L H (Client) published on 4 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the service provided by in In friendship. My carer helps me with shopping and cleaning to a high standard, she is friendly, approachable and conscientious. My carer will complete any other tasks I require to a high standard and willingly. I get on so well with my carer and I'm more
than happy with the service I receive.

Reply from Taqwa Galpin, Care Manager at In Friendship Home Care

Thank you for this kind and thoughtful feedback. Our carer absolutely loves her visits to you each week. I know how much you both value your special relationship and the time you spend together. It's exactly why we do this and so pleased to receive these kind words about our carer and services. Thank you again!

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Review from R W (Client) published on 4 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visits five days a week and I think the ladies are fantastic! They support me with many tasks and encourage me to get out. They have become great friends who I feel I can confide in about anything.

Reply from Taqwa Galpin, Care Manager at In Friendship Home Care

Such kind feedback, I know our team will truly value this like they do their friendship with you also. We love our visits to you each day and so happy you chose our company to support you.

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Review from Melanie O (Wife of Client) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at In Friendship have provided consistent quality care for my husband for over 2 years. This has enabled him to be supported at home as his dementia has progressed. We cannot thank the management and carers enough for their invaluable support.

Reply from Taqwa Galpin, Care Manager at In Friendship Home Care

And we have enjoyed every minute! It has been a real pleasure supporting your husband over the last two years, creating so many special memories over the last two years, especially our trips to Blenheim. We wish him all the very best in his new home and thank you both for allowing us to be a part of his care and your family. Thank you!

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Review from A C (Son of Client) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Their carer from In Friendship has been providing companion support to mum and dad four times each week for over six months. She is extremely diligent and hardworking and takes her role very seriously. She treats mum and dad like family, with respect and humour, offering a listening ear. Her support
to the wider family has been invaluable and she keeps me updated on their well-being after every visit. She takes mum and dad to various appointments every month, supports them with shopping, plans an engaging range of outings or simply sits with them at home and chats over tea and cake. Thanks to their carer, I feel that I can be a son again rather than mum and dad's carer. I would recommend In Friendship to anyone without reservation.

Reply from John Galpin, Care Manager at In Friendship Home Care

Thank you so much for this incredibly kind and thoughtful review. I know our carer enjoys her time with your parents, she cares for them deeply and values her relationship with your family. It goes without saying that our carer sets the bar high in terms of how we support our clients. We are also grateful to you for your feedback over the last 6 months in helping us shape our services, with a keen eye on continuous improvement. Thank you again and here's to a fab 2025!

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Review from Ashley C (Wife of Client) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was our first experience of seeking support for my husband who suffers from a degenerative neurological condition. We really didn't know what to expect and my husband was very anxious about allowing someone new into our home. However, from the first telephone conversation I had with In Friendship,
I was reassured that we were in safe hands. The time and attention they took to ask questions about my husband, find out about his life before getting sick, his interests and habits, meant they were able to find the right match to provide support as his PA. His carer has been absolutely amazing in making my husband feel comfortable and at ease - she has made such a difference not just to my husband's life but also to mine and the whole family's (we have two children still at home). Caring and compassionate, reliable and professional, it is not an exaggeration to say that the support from In Friendship has been life changing for all of us.

Reply from John Galpin, Manager at In Friendship Home Care

We are deeply grateful for the opportunity to support you, your husband, and your beautiful family. Our carer treasures every moment spent with you all, and particularly cherishes her time with your husband. Your initial call to us last year has blossomed into such a meaningful connection. We sincerely appreciate your patience, understanding, and valuable insights regarding our services - they've helped us grow as a company and provide better care.

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Review from Primila L (Wife of Client) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of In Friendship Home Care has been positive from the outset.
It was a pleasure to deal with someone warm and friendly, sensitive and professional.
We developed a mutual respect and confidence and always felt heard and attended to to the best of their ability.
The contract was clear
and unambiguous and adhered to, despite staff shortages. And we were blessed with an exceptional carer who has become a valued and much loved member of our family for her unfailing and comprehensive support in every aspect of our needs - from personal care to household needs, secretarial efficiency and IT, TV, and administrative support at every level - from daily needs to accounting and banking support in an entirely professional and discreet manner.
A very young, utterly reliable and responsible carer and a remarkable human being.
A credit to her care agency and their appreciation of her qualities.
Thank you, In Friendship. A well deserved name!

Reply from Taqwa Galpin, Care Manager at In Friendship Home Care

It has been our absolute pleasure working with you and your lovely husband over the past two years. This feedback is incredibly rewarding and reminds us why we decided to setup In Friendship in the first place! Thank you for allowing to be a part of your family.

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Review from Rebecca K (Daughter of Client) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely recommend this business, Mum loved your visits and the laughter and trips out were brilliant for her. We loved the weekly updates and the photos- keep up the great work, what a needed valued service.

Reply from Taqwa Galpin, Care Manager at In Friendship Home Care

Thanks - we miss our visits to your mum. She is such a character, great fun to be around, our visits were just amazing! Hope you and the family are all well.

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Review from J C (Wife of Client) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our carer is always prompt and smiling. She works hard to help my husband have fulfilling visits, taking him to local places of interest and helping him record these. Tea and cake are usually involved! We have been very pleased with the support we have received over the time we have been involved with
In Friendship, and I'm sure this will continue.

Reply from Taqwa Galpin, Care Manager at In Friendship Home Care

Thanks for the kind feedback. Every visit with your husband is an enjoyable one, rich with learning about the history of the local area. It's great to support someone who educates us every week, things that we can share with all of our clients. Thanks for choosing In Friendship to support you both.

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Review from Dan S (Son of Client) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at In Friendship are absolutely amazing to my mum. As a family living miles apart, mum was quickly becoming isolated in her home and struggling with the day-to-day tasks. It was so hard for our family to provide regular support which led us to contact In Friendship. The ladies have been great,
they work with mum to do the chores around the home, take her out food shopping so she has a choice on what she eats and always has time for a quick pit stop at the coffee shop for a drink and slice of cake. Mum's mood has improved so much and we cannot thank In Friendship enough for their help! I would highly recommend them to anyone!

Reply from Taqwa Galpin, Manager at In Friendship Home Care

Thanks so much for this lovely and kind review. We honestly love your Mum to bits and enjoy every minute we spend with her. Who doesn't love a slice of cake!! Thanks again, this means a lot.

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Review from Michael B (Son of Client) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at 'In Friendship' looked after my Mum for nearly three years, starting with occasional visits and as my Mum's dementia progressed, moving to twice daily visits, and of course trips out to help with grocery shopping and visits to Costa for hot chocolate and cake! During this time, all the
ladies were wonderful, caring, and kind and helped my Mum stay in her home, safe and happy for the maximum amount of time. The In Friendship Team were always professional taking time with my Mum to support with personal care, preparing meals and keeping Mum mentally alert through companionship, taking a genuine interest in Mum and her wellbeing. They also provided valuable updates directly back to us after each visit. I can't speak highly enough of the team and want to thank them for all their help and support.

Reply from Taqwa Galpin, Care Manager at In Friendship Home Care

Amazing feedback and thank you for letting us look after your lovely Mum over the past 3 years. The whole team miss visiting her and hearing about her stories and trips out together in the local community. We are all so pleased that she has settled well in her new home and appreciate your regular updates on her progress!

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Current Review Score: 9.9 (9.896)

Overview of Review Score

The Review Score of 9.9 (9.896) out of 10 for In Friendship Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.896 for In Friendship Home Care is calculated as follows: ( (96 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 106 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for In Friendship Home Care is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about In Friendship Home Care

What Type of Services does In Friendship Home Care offer?

In Friendship Home Care offers Home Care.

How many Carers does In Friendship Home Care employ?

In Friendship Home Care employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact In Friendship Home Care to verify any information. View our terms and conditions. In Friendship Home Care has an Basic Service - more info.