My Homecare Cambs

23A London Road, Peterborough PE2 8AN
Review Us
10 14 Reviews
  • My Homecare Cambs, Peterborough
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Physical Disability

Good to Know

Group/Owner

Person in charge

  • Farzana Kausar (Manager)
Are you the Owner/Manager of My Homecare Cambs? View your Advertising Options

My Homecare Cambs Reviews (14)

10

My Homecare Cambs has a Review Score of 10 (9.964) out of 10, based on 14 reviews in the last 2 years.
Over all time My Homecare Cambs has 14 reviews.

Overall Experience
  • 13
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Date Published
  • 14
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Reviewer Connection to My Homecare Cambs
  • 6
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Total of 14, showing 1-14
Review from D S (Daughter of Client) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have joined this company for 3 months and I can not thank the carers and managers in this company for all there hard work and help they have given my mum. She is 79 and has severe medical problems but how this company manages her care is absolutely excellent. I will recommend this company to anyone
looking for care for there old parents with medical problems.the carers come in 4 times and night time we have full trust in them.
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Review from E S (Daughter of Client) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used my Homecare for 5 weeks now and can not thank the carers and the management on how they have supported my mum as she is end of life. She is currently in need of palliative care.the way my Homecare has supported mum is just amazing, so kind caring and responsive of all her needs and respect
us as a family.the carer speak Urdu which really helps mum as mum is so comfortable with her.my Homecare should be very very proud of the team that they have . The manager is just absolutely amazing so experienced and patient and goes out of her way for people and delivers what she say.
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Review from J K (Daughter of Client) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using my home care cambs for 6 weeks,this company was recommended by another family who are also currently using this company for some time now.we are so satisfied with the service hard work and dedication this company puts in with its clients and there family when it comes to providing
the care,the communication is excellent,the service is amazing the staff are so nice,kind and caring, they know exactly what they are doing.we have the same carer coming in regularly so my mum is very happy and has bonded well with her.the staff are fully trained and wear uniforms with i d badges which is a really good thing as sometimes we are not in and it helps mum in recognising her carers .
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Review from S M (Granddaughter of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We joined this company in February 2025 as a temporary thing but we have continued with this service as my grandma loves her carers, they are so polite, professional and caring. We have developed such a professional relationship with both management and care staff always willing to be prepared to handle
the worst situation possible. All staff are fully dbs checked and trained.really good value for money as I looked around and other companies I found expensive.
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Review from A B (Daughter of Client) published on 7 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We know that the company will provide the very best care that they can and has our Mum's best interests at heart. We can contact them at any time about anything, however small, and always get prompt replies that answer the query to our complete satisfaction. Mum is treated as a person, not a number,
her wishes are always respected and her needs met. The company knows that Mum's home is her castle and understand how she likes things to be done. The carers are familiar faces so she knows who will be visiting. In the real world, there are sometimes unavoidable delays - we have had recent long term road works - but the company always let Mum or myself know if the carer will be a few minutes late which is important to Mum's peace of mind. The communication between the company, Mum and myself is very good, based on honesty and trust. I have every faith that the management team will go above and beyond their responsibility to ensure Mum receives the very best they can provide.
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Review from P G (Client) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so happy with my homecare cambs I started using them in November last year , i am a disabled man with multiple illnesses,the staff are so kind and caring and go out of there way to lookafter me.the management team is brilliant,responsive, caring and very understanding of my needs.They go above
board to help and are much more cost effective than other companies that I looked at.
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Review from Z G (Daughter of Client) published on 25 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service from My Homecare, they look after my mother who is extremely unwell. The carers are fully trained and professional and go out of their way to help our family. The carers can speak our language so when they deliver the care for Mum she is very comfortable with them. Highly recommended
to everyone who requires care.
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Review from G K (Client) published on 10 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been with My Homecare Cambs for 6 months and am so happy with this company carers and management are very helpful and caring. They listen to you as a client and put you in the centre of your own care. I would recommend this company to you and everyone else in the local area.
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Review from M S (Son of Client) published on 8 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend you to use this company. They have a fully vetted and professional team. Excellent Value for money. They arrive on time, they look after Mum and go well out of their way for us as a family.
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Review from Margaret F (Wife of Client) published on 11 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience with My Homecare is excellent In every way. My husband is well taken care of. The carers are great and managed by a very experienced lady. She goes above and beyond to help us and shows so much compassion and kindness. I would definitely recommend My Homecare to anyone who needs care.
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Review from Oluwafunmilayo E (Granddaughter of Client) published on 10 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This company is a very good care company with professional carers who are fully trained. They look after my grandma who has dementia. The carers go out of their way to help us as a family. The management is excellent and continuously keeps us updated with everything to do with care around my grandma.
They are honest and trustworthy.
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Review from A P (Daughter of Client) published on 12 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been with My Homecare for a few months. We are very pleased with the service and the care manager. My mother has advanced Alzheimer's so it is very comforting to know that the care manager and the carer know how to deal with her. We would highly recommend this service.
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Review from A H (Grandson of Client) published on 11 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend My Homecare highly enough! They have been taking care of my grandmother, and their service has been exceptional. The carers are incredibly professional, compassionate, and attentive. They genuinely care about her wellbeing, ensuring she is comfortable and happy at all times.
The
manager is particularly supportive, always available to address any concerns or questions we might have. Their communication is excellent, keeping us informed and involved in my grandmother's care.
It's such a relief to know that my grandmother is in such capable and caring hands. My Homecare has truly made a positive difference in our lives, and we are deeply grateful for their outstanding service.
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Review from Michael H (Friend of Client) published on 1 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care team delivering exemplary service to my blind friend, who enjoys his food, especially spicy and Asian meals. My friend is truly grateful for the blessings of having a wonderful care company looking after him.
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Current Review Score: 10.0 (9.964)

Overview of Review Score

The Review Score of 10 (9.964) out of 10 for My Homecare Cambs is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.964 for My Homecare Cambs is calculated as follows: ( (81 Excellents x 5) + (3 Goods x 4) ) ÷ 84 Ratings = 4.964
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for My Homecare Cambs is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about My Homecare Cambs

What Type of Services does My Homecare Cambs offer?

My Homecare Cambs offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare Cambs to verify any information. View our terms and conditions. My Homecare Cambs has an Basic Service - more info.