D & G Care Services Ltd

Suite 37 St. Andrews Business Ctr, 91 St Marys Road, Garston, Liverpool L19 2NL
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8.5 2 Reviews
  • D & G Care Services Ltd, Liverpool
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Physical Disability
  • Hospital Discharge

Good to Know

Owner

  • D&G Care Services Ltd

Person in charge

  • Gwen Marowa (Manager)
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D & G Care Services Ltd Reviews (2)

8.5

D & G Care Services Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time D & G Care Services Ltd has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 2
  • 2
  • 2
  • 0
Reviewer Connection to D & G Care Services Ltd
  • 1
  • 1
Total of 2, showing 1-2
Review from A K (Sister of Client) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely happy and grateful for such lovely people who go in to care for my sister they are so caring and helpful every day nothing is too much trouble they listen to my sister and make her feel relaxed and at ease. This is the best Home care provider we have ever had coming in. I would like to
thank each and everyone of you girls keep up the good work it's so nice for me when I in work I don't have to worry about my sister which is a great comfort to both me and my sister.
Reply from Gwendolene Marowa, Manager at D & G Care Services Ltd

Thank you so much for your lovely review. We are delighted to know that our carers have been able to provide your sister with the comfort and support she deserves. It's wonderful to hear that she feels at ease and well cared for, and that you have peace of mind while at work. Your appreciation means the world to us.Rest assured, your kind words will be shared with the entire team. They will be deeply touched to know that their efforts have made such a positive impact on your sister's well-being.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jan G (Daughter of Client) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used other care agencies for mum and dad however D&G Care Services Ltd are head and shoulders above the other agencies. They tailor the care needs to each person, both mum and dad are cared for in bed they have two cares each visit they wash, dress apply creams when necessary and generally care
for them as if they were their own family. The culture of the company is all about ensuring they deliver the care which meets not only the person being cared for needs but they also ensure that the wider family are also cared for and are fully involved in the decision making process.
Reply from Dennis Mhonda, Director at D & G Care Services Ltd

Thank you for the feedback. We are motivated by ambition to provide and maintain the highest standard of care that emphasises and maximises our clients' health outcomes through tailoring our service provision to meet their specific needs. D&G Care Services appreciates such feedback, and we seek to draw from this as a basis for evaluating our service provision and continued quality improvement.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for D & G Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for D & G Care Services Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for D & G Care Services Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about D & G Care Services Ltd

What Type of Services does D & G Care Services Ltd offer?

D & G Care Services Ltd offers Home Care.

How many Carers does D & G Care Services Ltd employ?

D & G Care Services Ltd employs 3 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact D & G Care Services Ltd to verify any information. View our terms and conditions. D & G Care Services Ltd has an Basic Service - more info.