






SureCare Swale is part of a well-established care network with over 30 years of experience delivering exceptional care.
The Swale branch is family-run and built on strong values, treating every client as loved ones would be treated—always with dignity, compassion, and respect.
The service is focused on helping people remain independent in the comfort of their own homes, supporting quality of life at every stage. Care is fully personalised and ranges...
SureCare Swale is part of a well-established care network with over 30 years of experience delivering exceptional care.
The Swale branch is family-run and built on strong values, treating every client as loved ones would be treated—always with dignity, compassion, and respect.
The service is focused on helping people remain independent in the comfort of their own homes, supporting quality of life at every stage. Care is fully personalised and ranges from personal care and companionship to coastal beach trips and practical everyday support.
The branch is led by a manager with a strong managerial background, ensuring all caregivers are highly trained, caring, compassionate, and dependable. All staff are thoroughly vetted, including DBS checks and reference checks, to ensure the safety and wellbeing of clients.
Caregivers are valued and supported through career progression opportunities, monthly awards schemes, and additional benefits that encourage long-term development within the company.
Care Provided by SureCare Swale
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Rate of UNREGULATED starting from £14 - for example Companionship, trips out, shopping, cleaning and more
Rate of REGULATED starting from £19.75- for example medication, personal care, food and drink and more
The price(s) shown are provided by the agency. Contact SureCare Swale for full pricing details and T&Cs.
Contact SureCare Swale to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- SureCare
- Private Owned
Person in charge
- Lisa khalique (Managing director )
SureCare Swale Reviews (24)
SureCare Swale has a Review Score of 9.9 (9.930) out of 10, based on 24 reviews in the last 2 years.
Over all time SureCare Swale has 24 reviews.
My experience of SureCare Swale has been very positive. I only need half hour per week and the company are happy to accommodate me. The cleaner I have is marvellous and the communication is excellent.
My experience of SureCare Swale has been very positive. I only need half hour per week and the company are happy to accommodate me. The cleaner I have is marvellous and the communication is excellent.
Thank you so much for your lovely feedback! We are delighted to hear that you've had such a positive experience with us. Its great to know our flexibility meets your needs, and that our staff are doing a fantastic job. We also appreciate your kind words about our communication - we always strive to make things as smooth as possible. We look forward to continuing to provide you with a great service!
Only had care for one day per week up till now, but found all the carers very willing to do things as my needs dictate, very happy with the service and the staff up until now especially the time keeping.
Only had care for one day per week up till now, but found all the carers very willing to do things as my needs dictate, very happy with the service and the staff up until now especially the time keeping.
Thank you for your positive feedback. We're glad to hear that our carers have met your needs and that you're happy with their service and punctuality. We appreciate your trust and look forward to continuing to support you.
All your carers are polite, kind and helpful. I have no more to say other than I wouldn't change any of them! Thank you for all your help and support especially where I have messed up your rotas with my hospital appointments!
All your carers are polite, kind and helpful. I have no more to say other than I wouldn't change any of them! Thank you for all your help and support especially where I have messed up your rotas with my hospital appointments!
Thank you for your wonderful feedback. We're delighted to hear that you're happy with our carers and the support you've received. Flexibility is part of our service, so we're always here to accommodate your needs. We truly appreciate your kind words!
Staff are kind-hearted and will take time to chat to me.
Very pleased with my service.
Staff are kind-hearted and will take time to chat to me.
Very pleased with my service.
Thank you so much for your thoughtful review! We're thrilled to hear that our team are making a positive impact. Your feedback means a lot to us and motivates us to keep delivering the best service possible.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 January 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for SureCare Swale.
Awards / Recognitions (1)
- 30 Jul 2024Recipient: SureCare Swale
Accreditations
There are no accreditations posted yet for SureCare Swale.
Meet the Team (1)

Meanwhile, Lisa has worked for 6 years as a manager for Royal Mail. In leading a team of around 60 staff members every day, she has developed her...
Meanwhile, Lisa has worked for 6 years as a manager for Royal Mail. In leading a team of around 60 staff members every day, she has developed her personal and professional skills, including effective staff engagement, managing customer queries, scheduling, audit management, and keeping on top of compliance and legal obligations. One of the most valuable lessons Lisa has learned over the years is that a strong team is one that works well together. She believes that ensuring staff members feel comfortable and respected in their working environment is the best way to provide a better service for clients.
Both Lisa and Rejue aim for SureCare Swale to stand out from other local care providers, and to be known throughout the borough for going above and beyond. Together, they will lead a team of care workers whose approach to delivering care will be to support and respect clients in the same way they would wish for their own family members. Through this, SureCare Swale strives to provide the care and quality of life our clients deserve.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare Swale to verify any information. View our terms and conditions. SureCare Swale has an Enhanced Service -what an Enhanced Service includes.