The care given to my wife has been superb, with genuine empathy shownPeter B(Husband of Client/Service User)
They treat him as though he is family which is lovely to see Nothing seems too much trouble.Belinda M(Daughter of Client/Service User)
. The kindness, compassion and understanding was and remains incredible.Joanne G(Daughter of Client/Service User)
The care given to my wife has been superb, with genuine empathy shownPeter B(Husband of Client/Service User)
They treat him as though he is family which is lovely to see Nothing seems too much trouble.Belinda M(Daughter of Client/Service User)
. The kindness, compassion and understanding was and remains incredible.Joanne G(Daughter of Client/Service User)
Visiting Angels East Lancashire is committed to delivering exceptional home care services tailored to individual needs, preferences, and dignity. With a person-centred approach, the service empowers individuals to maintain choice and independence through compassionate and personalised support.
Whether requiring assistance for just one hour a week or continuous live-in care, Visiting Angels East Lancashire offers a comprehensive range of services — from companionship and household support to specialised personal care and...
Visiting Angels East Lancashire is committed to delivering exceptional home care services tailored to individual needs, preferences, and dignity. With a person-centred approach, the service empowers individuals to maintain choice and independence through compassionate and personalised support.
Whether requiring assistance for just one hour a week or continuous live-in care, Visiting Angels East Lancashire offers a comprehensive range of services — from companionship and household support to specialised personal care and end-of-life assistance.
Proudly serving communities across Altham, Burnley, Colne, Great Harwood, Rishton, Whalley, and surrounding areas, Visiting Angels East Lancashire ensures every visit is guided by dignity, respect, and is dedicated to enhancing quality of life.
Care Provided by Visiting Angels East Lancashire
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£33 - £35.50
Weekly Live-in Care
£2,300 - £2,500
Contact Visiting Angels East Lancashire to get a personalised quote:
Flexible visits available starting at one hour per month. Travel time is not deducted from the scheduled visit and is not chargeable to the client
The price(s) shown are provided by the agency. Contact Visiting Angels East Lancashire for full pricing details and T&Cs.
Visiting Angels East Lancashire has a Review Score of 10 (10.000) out of 10, based on 24 reviews in the last 2 years. Over all time Visiting Angels East Lancashire has 25 reviews.
Reviewer Connection to Visiting Angels East Lancashire
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Showing 25 reviews matching selected criteria
Review from Joanne E (Daughter of Client) published on 13 May 2025 Date of experience: May 2025•Submitted via Website•
Overall Experience
Visiting Angels have been lovely with my elderly frail mum. They help with her personal care (eg showering and cream applications). They also help with household chores and making a drink and breakfast. They sit and chat with mum too as social interaction is so important for wellbeing. They are a...
Visiting Angels have been lovely with my elderly frail mum. They help with her personal care (eg showering and cream applications). They also help with household chores and making a drink and breakfast. They sit and chat with mum too as social interaction is so important for wellbeing. They are a lovely friendly team who keep in touch regularly to keep is updated. I would definitely recommend them if you need care for an elderly relative.
↩Reply from Farzana Khan, Registered Manager at Visiting Angels East Lancashire
Thank you so much for your kind words and for taking the time to share your experience! We are truly honored to care for your mum and to support her with both personal care and companionship. At Visiting Angels, we understand that social interaction is just as vital as practical care, and we're...
Thank you so much for your kind words and for taking the time to share your experience! We are truly honored to care for your mum and to support her with both personal care and companionship. At Visiting Angels, we understand that social interaction is just as vital as practical care, and we're delighted to hear that our team's warmth and dedication have made a difference. Your recommendation means the world to us, and we will continue to provide compassionate, high-quality support.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Joanne G (Daughter of Client) published on 14 April 2025 Date of experience: March 2025•Submitted via Website•
Overall Experience
When Mums needs changed and required support it was difficult to know which care agency to go to. Both my sister and I looked at so many and then we came across Visiting Angels. From the very first meeting with the manager she made us feel comfortable and assured that Mum would be cared for the way...
When Mums needs changed and required support it was difficult to know which care agency to go to. Both my sister and I looked at so many and then we came across Visiting Angels. From the very first meeting with the manager she made us feel comfortable and assured that Mum would be cared for the way we would look after her ourselves. The kindness, compassion and understanding was and remains incredible. Mum absolutely adores the carers and looks forward to them visiting her. They know her so well and make every effort to get to know her, her likes, interests etc. She recently needed more care as her needs had changed again and the Angels just stepped up again.
I have worked in the NHS for 40 years and can honestly say the staff are incredible, kind, compassionate and go above and beyond on a daily basis. We couldn't manage without them and their support is amazing. I could not recommend them enough. Thank you for all you do. We were so lucky to have found you xx
↩Reply from Farzana Khan, Registered Manager at Visiting Angels East Lancashire
Thank you so much for your heartfelt review. It truly means the world to us to hear how much Visiting Angels East Lancashire has made a difference for your mum and your family. Providing care is more than just a service to us-it's about building meaningful relationships and ensuring our clients...
Thank you so much for your heartfelt review. It truly means the world to us to hear how much Visiting Angels East Lancashire has made a difference for your mum and your family. Providing care is more than just a service to us-it's about building meaningful relationships and ensuring our clients feel truly valued, respected, and cared for. We are delighted that our team has brought comfort, support, and joy to your mum, treating her like family and tailoring her care to her needs. Your kind words about our carers and their dedication remind us why we do what we do. We are deeply grateful for your trust and recommendation-it inspires us to continue delivering care with compassion, dignity, and commitment. If there is ever anything more we can do for your mum, please don't hesitate to reach out. We feel privileged to be part of her journey and her hugs are the best xx. Thank you xx
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lisa R (Daughter of Client) published on 14 April 2025 Date of experience: April 2025•Submitted via Website•
Overall Experience
When we realised that Mum needed support, I didn't think a care company that truly does care existed until I came across visiting angels. When I first made the call to the manager she was so kind, compassionate and really understood the decision we had to make as a family. The manager came to meet...
When we realised that Mum needed support, I didn't think a care company that truly does care existed until I came across visiting angels. When I first made the call to the manager she was so kind, compassionate and really understood the decision we had to make as a family. The manager came to meet with mum, me and my sister and talked to mum with respect and explained and tailored the care package to suit mums needs. They made sure that the right carer was placed for mums needs and that mum was happy with them. They treat mum like she's part of their family. They are so respectful, kind, considerate and take the time needed with her and mum loves them coming. They go above and beyond they have taken her out for shopping/lunch and will do what ever is asked of them to support mum. I cannot recommend them enough they are amazing. They truly are Angels.
↩Reply from Farzana Khan, Registered Manager at Visiting Angels East Lancashire
Thank you so much for your heartfelt review. It truly means the world to us to hear how much Visiting Angels East Lancashire has made a difference for your mum and your family. Providing care is more than just a service to us-it's about building meaningful relationships and ensuring our clients...
Thank you so much for your heartfelt review. It truly means the world to us to hear how much Visiting Angels East Lancashire has made a difference for your mum and your family. Providing care is more than just a service to us-it's about building meaningful relationships and ensuring our clients feel truly valued, respected, and cared for. We are delighted that our team has brought comfort, support, and joy to your mum, treating her like family and tailoring her care to her needs. Your kind words about our carers and their dedication remind us why we do what we do. We are deeply grateful for your trust and recommendation-it inspires us to continue delivering care with compassion, dignity, and commitment. If there is ever anything more we can do for your mum, please don't hesitate to reach out. We feel privileged to be part of her journey and her hugs are the best xx.Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Belinda M (Daughter of Client) published on 10 March 2025 Date of experience: January 2025•Submitted via Website•
Overall Experience
I discovered Visiting Angels East Lancs via social media as I was wanting a reliable and caring company to look after my dad after a long hospital stay. It was recommended by a few people. I rang them and the day my dad came home from hospital the care was put in place straightaway.
Since then...
I discovered Visiting Angels East Lancs via social media as I was wanting a reliable and caring company to look after my dad after a long hospital stay. It was recommended by a few people. I rang them and the day my dad came home from hospital the care was put in place straightaway. Since then they send carers four times a day to meet my dads needs and to be truthful have always gone the extra mile to keep him happy. They treat him as though he is family which is lovely to see Nothing seems too much trouble.
I highly recommend them and the carers and the management are fantastic too.
↩Reply from Farzana Khan, Registered Manager at Visiting Angels East Lancashire
Thank you so much for taking the time to share your wonderful experience with Visiting Angels East Lancashire. We're truly honoured to have been recommended to you and to have had the opportunity to provide care for your Dad after his hospital stay.It's incredibly rewarding to hear that our team...
Thank you so much for taking the time to share your wonderful experience with Visiting Angels East Lancashire. We're truly honoured to have been recommended to you and to have had the opportunity to provide care for your Dad after his hospital stay.It's incredibly rewarding to hear that our team was able to put care in place straightaway and that we have been able to meet your dad's needs consistently. Our carers are dedicated to going the extra mile to ensure the happiness and well-being of our clients, treating them as though they are family. We are delighted to know that nothing has been too much trouble for our carers and management team.Your high recommendation and kind words mean the world to us. Thank you for recognising our efforts, and we will continue striving to provide the best possible care for your dad.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from I B (Grandson of Client) published on 24 September 2024 Date of experience: July 2024•Submitted via Website•
Overall Experience
The care provided for my loved ones has been nothing but excellent! From the care staff and the management communication has always been consistent. The current carer is very professional compassionate and caring.
The care provided for my loved ones has been nothing but excellent! From the care staff and the management communication has always been consistent. The current carer is very professional compassionate and caring.
↩Reply from Farzana Khan, Registered Manager at Visiting Angels East Lancashire
Thank you for your positive feedback I will pass this on to the team who will be delighted. Best wishes
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 June 2026
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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Meet the Team (1)
Nassar ManzoorJob Title Managing DirectorJoined 2024
Introducing Nassar Manzoor, the compassionate founder of Visiting Angels East Lancashire, a visionary in the world of care services. Nassar’s journey...
Introducing Nassar Manzoor, the compassionate founder of Visiting Angels East Lancashire, a visionary in the world of care services. Nassar’s journey towards establishing this care business was deeply influenced by his experience caring for his ailing father, making him an advocate for genuine care.
With a career spanning two decades, Nassar’s dedication to exceptional care goes beyond business. He’s excelled in various roles, from Bank Manager to a Director, building lasting relationships with clients and consistently delivering excellent customer experience.
Nassar’s commitment extends to the community. He actively supports local charities, serves as a school governor in Burnley, and his love for sports, including football, martial arts, and cricket, underscores his belief in the significance of both physical and mental well-being.
As the Managing Director of Visiting Angels East Lancashire, Nassar combines his wealth of experience in management with a heartfelt desire to provide top-notch care services. Under his guidance, Visiting Angels is dedicated to being a beacon of compassionate care in East Lancashire, driven by a genuine commitment to the well-being of its clients. Join Nassar on this heartfelt journey towards a brighter, more caring future with Visiting Angels East Lancashire.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels East Lancashire to verify any information. View our terms and conditions. Visiting Angels East Lancashire has an Enhanced Service -what an Enhanced Service includes.
