Care Provided by Concept Care Solutions (London)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
The price(s) shown are provided by the agency. Contact Concept Care Solutions (London) for full pricing details and T&Cs.
Contact Concept Care Solutions (London) to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Concept Care Solutions
- Private Owned
Person in charge
- Edith Fongho (Manager)
Are you the Owner/Manager of Concept Care Solutions (London)?View your Advertising Options
Concept Care Solutions (London) Reviews (5)
8.5
Concept Care Solutions (London) has a Review Score of 8.5 (8.526) out of 10, based on 5 reviews in the last 2 years.
Over all time Concept Care Solutions (London) has 5 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Concept Care Solutions (London)
Loading...
Review from Z P (Niece of Client) published on 4 May 2026 Submitted via Website•
Overall Experience
My aunt is under safeguarding with living carers. She was left on her own on a number of occasions. On one specific occasion she was left on her own from 18:49 - 22:49. There was no compassion towards my aunt in the manner in which the carer was removed and a random one replaced. She became...
My aunt is under safeguarding with living carers. She was left on her own on a number of occasions. On one specific occasion she was left on her own from 18:49 - 22:49. There was no compassion towards my aunt in the manner in which the carer was removed and a random one replaced. She became confused and scared in her home. This is ongoing for 6 weeks. No apology from the management.
Review from Irene E (Aunt of Client) published on 18 June 2025 Submitted via Website•
Overall Experience
Excellent, compassionate employees. Always available and helpful in a crisis. They go out of their way to help and provide assistance. I couldn't praise enough, especially the manager and her team.
Excellent, compassionate employees. Always available and helpful in a crisis. They go out of their way to help and provide assistance. I couldn't praise enough, especially the manager and her team.
↩Reply from Alex Cook-Poulson, Manager at Concept Care Solutions (London)
Thank you for your lovely feedback. We're so pleased to hear that our team could be there for you when you needed support most. Its always our aim to provide compassionate, reliable careespecially in challenging moments.
Review from Nicos M (Son of Client) published on 18 June 2025 Submitted via Website•
Overall Experience
The staff and carers are professional, caring, supportive and fully aware of their responsibilities and take great care and respect with the person they are caring for. Highly recommended. Always happy with them.
The staff and carers are professional, caring, supportive and fully aware of their responsibilities and take great care and respect with the person they are caring for. Highly recommended. Always happy with them.
↩Reply from Lewis Hodges, Marketing Executive at Concept Care Solutions (London)
Thank you so much for your kind feedback. We're pleased to hear that our teams professionalism, care, and commitment have left a positive impression. Its always our goal to provide respectful, supportive care, and your recommendation truly means a lot to us.
Review from Tina L (Daughter of Client) published on 17 June 2025 Submitted via Website•
Overall Experience
I loved the way the carers interacted with my mother who has Alzheimer's Dementia, so she is not easy to handle from day to day, the carers made my mother feel at ease, not frightened and they spoke to her throughout whilst they were changing her bathing her that made my mother feel very...
I loved the way the carers interacted with my mother who has Alzheimer's Dementia, so she is not easy to handle from day to day, the carers made my mother feel at ease, not frightened and they spoke to her throughout whilst they were changing her bathing her that made my mother feel very comfortable with them. etc.
All staff were very attentive courteous caring and empathetic to us all. A particular lady who was their manager was also very good she listened to what we required and she provided my mother with just what we specified. I would recommend them 100% satisfied with this Concept cares service. Their should be more agencies like this.
↩Reply from Alex Cook-Poulson, Manager at Concept Care Solutions (London)
Thank you so much for your kind words. We're delighted to hear that our carers made your mother feel comfortable and well looked after, especially given the challenges of Alzheimer's Dementia. It means a lot to know that our team's compassion, attentiveness, and support made a difference. We truly appreciate your recommendation and are grateful for the trust you placed in us.
Review from David C (Client / Service User) published on 13 June 2025 Submitted via Website•
Overall Experience
The carers that have been with me for a long time, have provided an excellent service and help to make my life comfortable, and ensure that all my daily personal needs are always met.
I'm more than happy with the service that is being provided, I look forward to continuing working with the...
The carers that have been with me for a long time, have provided an excellent service and help to make my life comfortable, and ensure that all my daily personal needs are always met.
I'm more than happy with the service that is being provided, I look forward to continuing working with the company, I'm very appreciative for all services that had been provided
↩Reply from Alex Cook-Poulson, Manager at Concept Care Solutions (London)
Thank you so much for your kind words. We're delighted to hear that you're happy with the service and that our team is helping to make your life comfortable and your needs consistently met. Your appreciation means a great deal to us, and we look forward to continuing our support.
News (1)
News
- 04 Apr 2025
London is full of life, diversity, and incredible stories – and at Concept Care, we’re honoured to be part of that every day. For over 20 years, we’ve been providing...
Awards / Recognitions (1)
- 10 Oct 2024Recipient: Concept Care Solutions
Accreditations
There are no accreditations posted yet for Concept Care Solutions (London).
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Concept Care Solutions (London)
How many Carers does Concept Care Solutions (London) employ?
Concept Care Solutions (London) employs 75 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Concept Care Solutions (London) to verify any information. View our terms and conditions. Concept Care Solutions (London) has a Basic Service -what a Basic Service includes.