Tendercaregb Ltd

17 Harleston Close, Leicester LE5 2JF
Review Us
9.4 5 Reviews
  • Tendercaregb Ltd, Leicester
Show Tendercaregb Ltd on the Map

Care Provided by Tendercaregb Ltd

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability

Good to Know

Owner

  • Tendercaregb Ltd
  • Privately Owned

Person in Charge

  • Georgina Arthur (Manager)
Are you the Owner/Manager of Tendercaregb Ltd? View your Advertising Options

Tendercaregb Ltd Reviews (5)

9.4

Tendercaregb Ltd has a Review Score of 9.4 (9.367) out of 10, based on 5 reviews in the last 2 years.
Over all time Tendercaregb Ltd has 5 reviews.

Overall Experience
  • 4
  • 1
  • 0
  • 0
  • 0
Date Published
  • 5
  • 5
  • 5
  • 5
  • 0
Reviewer Connection to Tendercaregb Ltd
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 5, showing 1-5
Review from K P (Daughter of Client) published on 26 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Georgina and the carers are driven by providing the best care and are wonderful.
They routinely flag any concerns, are reliable, contact the GP when concerned and are extremely responsive.
They are always willing to work collaboratively with OTs and other health professionals and adapt their approach
accordingly.
Ensuring my mum's care is tailored, dignified and the best it can possibly be is at the heart of their service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Caroline R (Niece of Client) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very pleased with the service provided by Georgina and her team since she started caring for my Aunt in December 2024. The carers are respectful and kind to my aunt and go at a pace comfortable to her, initially they supported and assisted her in her daily home living but for the last 7
months she has been bed bound and the carers have had to provide all her personal care. My Aunt gets on well with the carers that visit her 4 times a day. The carers give me updates at every visit.
If I'm worried about anything Georgina's always there to help.
As I live 160+ miles away from my Aunt, TendercareGB is a vital part of the support network for my Aunt.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from E D (Granddaughter of Client) published on 4 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Georgina has been very supportive to us as a family. We have had issues that have been worked out quickly and things put in place to try to resolve issues reported. The carers are very patient with my grandma who can be challenging at times. Especially RUBY she is a fantastic carer! And is very engaging
and supportive!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Dawn D (Daughter-in-law of Client) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers are excellent, they do all that is asked of them , always make sure everywhere tidy , never late , we have a good connection with them all . They provide all that is needed during the visit , which is 4 times day , always make sure client is safe and always lock up at end of time , can't
fault them for anything , they stand and have a good chat to us , they do reports daily , they always double check that the client doesn't need anything else before they leave
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J C (Mother of Client) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am really impressed with the care given and would highly recommend them. Everyone is so lovely, and they listen to the client and are very understanding . Also they really do everything to accommodate the client's needs and make sure the care meets the client's individual needs and preferences.
They always communicate any changes/problems to the rest of the family and work so hard to address these and find solutions. They are really making such a difference and are helping so much. We really appreciate everything they do and can't thank them enough.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.367)

Overview of Review Score

The Review Score of 9.4 (9.367) out of 10 for Tendercaregb Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.867 for Tendercaregb Ltd is calculated as follows: ( (27 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 30 Ratings = 4.867
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Tendercaregb Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Tendercaregb Ltd to verify any information. View our terms and conditions. Tendercaregb Ltd has an Basic Service - more info.