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SureCare Trafford

1 Pacific Court, Pacific Road, Altrincham WA14 5BJ
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SureCare Trafford, Altrincham

SureCare Trafford provides a range of care services that are designed to enhance the lives of all clients. From 30 minute visits to full time live in care, care plans are created completely around the individual needs of the individual. They provide a full bespoke person-centred service and will work with you to ensure that the care provided is second to none.

They have a team of experienced and professional care...  

Care Provided by SureCare Trafford

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £27.12 - £27.12
  • Weekly Live-in Care Fees: £1,400 - £1,800
The price(s) shown are provided by the agency. Contact SureCare Trafford for full pricing details and T&Cs.

Contact SureCare Trafford to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Hasina Anwar (Manager)

SureCare Trafford Reviews (40)

9.9

SureCare Trafford has a Review Score of 9.9 (9.876) out of 10, based on 40 reviews in the last 2 years. Over all time SureCare Trafford has 40 reviews.

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Showing 40 reviews matching selected criteria
Review from N R (Daughter of Client) published on 10 September 2025 Submitted via Website
Overall Experience
The CFO and his team are amazing. My dad can be a difficult character and they look after him with the upmost respect, care and compassion.

They mainly help him with medications and meal prep but also keep his flat tidy and clean when required.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you for taking the precious time out and leaving such a kind review about the support being provided for your dad. We always aim to meet the high standards that we set for SureCare, and to know that we have not failed you or your dad, is a joy to hear. Our care staff...  

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Review from C B (Daughter of Client) published on 9 September 2025 Submitted via Website
Overall Experience

Dad has been using Surecare Trafford now for a few months we both can't speak of them highly enough! From initial visit through to daily care provided professionalism, empathy and genuine care shines through. The carers keep me updated as often as required and the team in the office have worked closely with us as dad's needs have changed. I very rarely write reviews but this one is thoroughly deserved.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

Thank you so much, for taking the time to review the support that your dad receives, it truly is appreciated! SureCare always aim to deliver the best, person centred care and to also support our service users family, as we can understand the strain and pressure that they can go through. To know...  

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Review from Barbara D (Client / Service User) published on 28 August 2025 Submitted via Website
Overall Experience

I had a 24 hours live in care with Sure care Trafford. I had a great experience.I found great and good carers like two in particular. They are excellent, very friendly at their job. Nothing was too much trouble. They went over and above at their duty. And I feel that I made these ladies as friends with me as well as carers . We all work together very well and have good conversations. Overall, I found them quite respectful and caring towards me. I can recommend both. Both turned out as excellent carers.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you whole heartedly for taking the time out and leaving such a glowing review about the 24 hour live in care being supported. I know the carers who live with you enjoy this time and they have made a great bond with both you and your daughter. We are extremely proud of...  

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Review from L C (Daughter of Client) published on 29 July 2025 Submitted via Website
Overall Experience
My mum has been receiving care from this company for several months now ! Started off very rocky as the carers were different everyday so were messing her tablets up as they didn't really know what they were doing ! This caused my mum a lot of distress !

It has improved a lot , she has a regular carer for the past month who my Mum absolutely loves They have a really good relationship , always having a giggle together and chat . My mum is a lot happier now and more relaxed .My Mum's carer now is a lovely girl who is amazing at her job , so a big thank you to her for making my Mum a very happy lady !

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you for taking your time in sharing the experience, this is always appreciated. We always thrive to maintain the high standards that we set for SureCare and deliver the best care possible. Although there were some issues in the beginning, it is a delight to hear that...  

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Review from Wendy G (Daughter of Client) published on 24 July 2025 Submitted via Website
Overall Experience
There was a feeling of apprehension when mum started to have carer's as she has never had this kind of assistance in her own home.But any doubts were quickly dispelled becausethe carer's she has have been very professional, thoughtful and caring with her.
Mum has grown very fond of the ladies who come every day and has good relationshipswith them all.
When I have contacted the office the staff are very helpful and friendly .

So on the whole we are very satisfied with the service and support provided for mum.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you wholeheartedly for taking the time in leaving such a wonderful review! We take all feedback, good or bad, as a scope to learn, excel or improve our services. We take pride in delivering the best person centred care and maintaining the high standards that we set and...  

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Review from Norma S (Wife of Client) published on 16 July 2025 Submitted via Website
Overall Experience

Both my husband and I are very impressed with the care he has been receiving over the last 4 months. One particular carer who has been coming from the start, I cannot praise enough. We have been treated like family; he is so caring and courteous and treats my husband with dignity and respect. The help to me has been immense too and has taken the weight off my shoulders. He is a credit to your company. I would 100% recommend your company to anyone looking for care for their loved ones.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare Trafford would like to thank you wholeheartedly for taking your precious time in leaving such a kind and thoughtful review about the services that are being provided. We are delighted to hear that care is going well and the carer is a help to you both. We thrive on delivering the best,...  

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Review from P W (Daughter-in-law of Client) published on 8 July 2025 Submitted via Website
Overall Experience

The carer is a very caring, compassionate, and kind individual. She enters the property with a cheerful and respectful greeting for him, immediately putting him at ease. Her visits always begin with genuine concern for his well-being and as the visit unfolds, she often leads him in engaging chair-based dance exercises, which he welcomes with enthusiasm and joy.The connection between them is clearly mutual and uplifting-it's a real pleasure to witness such positive, respectful interaction between caregiver and client. Manveer is also consistently courteous with us, taking the initiative to stay informed about any recent changes in Raymond's condition. She demonstrates a high level of conscientiousness and respect, and I truly believe Raymond benefits immensely under her attentive care.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare Trafford would like to thank you for taking the time in reviewing the services that we provide for your father in law. The carers love visiting him and they have a wonderful working relationship. We thrive on delivering the best care possible and our care staff play a pivotal role in...  

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Review from L M (Daughter of Client) published on 8 July 2025 Submitted via Website
Overall Experience

We have been extremely impressed with Surecare Trafford and wouldn't hesitate to recommend them to anyone who asks. They have been providing care to my elderly mother now for 2 months. She has 4 care calls per day and double carers, so we see a lot of them. All carers are polite and respectful and go out of their way to meet my mother's needs. Nothing is too much trouble. They care, exactly as carers should. My Mum loves so many of them. One carer in particular is exceptional. The management are also fantastic. Easy to reach out to, friendly and responsive.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare Trafford would like to thank you wholeheartedly for taking the precious time in leaving such a wonderful review! We pride ourselves in aiming to deliver the best quality and person centred care and it is always nice to know that the efforts have been recognised! Your mum is a joy to look...  

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Review from Sarah H (Daughter of Client) published on 15 May 2025 Submitted via Website
Overall Experience

As a family we can't thank SureCare Trafford enough. At a very difficult time they have been amazing. The care provided the respect and dignity they have given to my step father as he has struggled to come to terms with his own vulnerability and support to my mother has been simply outstanding. A particular shout out to three staff members in particular for your gentle and kind manner and your discretion it's been very much appreciated by the family.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you for your time in leaving such kind words and for sharing your experience It means the world to us to know that your step father is receiving the care and support he deserves. Our carers are dedicated to providing compassionate, high-quality care, and in making a...  

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Review from Asim D (Son of Client) published on 2 April 2025 Submitted via Website
Overall Experience
Surecare have been absolutely amazing since our very first contact with the manager who from the start reassured us that our mothers care is their top priority as it is with all of their patients.
The carers provided have been of the highest level & so professional. They have made our mother so comfortable at home during this difficult time.
We cannot espress our gratitude enough to the management, staff & company as a whole.

Thank you once again.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you wholeheartedly, for taking your precious time in leaving this wonderful review! SureCare thrive on delivering high quality, and person centred care, and to know that we have not failed you as a family, it truly is rewarding to the whole team.We take pride in our...  

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Review from Amaan P (Client / Service User) published on 21 March 2025 Submitted via Website
Overall Experience
My carers are very helpful and kind and i have made new friends with them. They help me when i need and support me mentally. The service is fantastic and they lift a lot of weght of my parents shoulders.

I really recommend surecare as they provide professional; care.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you wholeheartedly for taking your valuable time in leaving this wonderful review! It is a delight to hear that your carers support all your needs and that you have made friends with them.We thrive on delivering high quality and person centred care and our carers are...  

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Review from Ansar A (Son of Client) published on 21 March 2025 Submitted via Website
Overall Experience

SureCare have been amazing throughout providing care to my mother and father. The carers and the management have been nothing but amazing. They have always gone above and beyond for the needs of my loved ones. They are very highly professional and caring people and i cannot recommend them enough.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

Thank you so much for taking the precious time in leaving such wonderful feedback about our services! We know the carers love visiting your parents and we are delighted to hear that the carers go above and beyond their needs. We take pride in the care that we deliver and to know that we have not...  

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Review from A N (Son of Client) published on 21 March 2025 Submitted via Website
Overall Experience

They have provided a high professional service. Everything has been clearly explained, and care plan is in place. Care schedule has been flexible and the individual carers have been extremely friendly and professional.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you for taking the time in leaving this wonderful review! SureCare takes pride in the team and their efforts in delivering a high quality service, from the carers delivering the care and the office team who implement the care with their paperwork and assessments.If we...  

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Review from Neil W (Son of Client) published on 21 March 2025 Submitted via Website
Overall Experience

The team helped us with caring for my mum. They were always helpful and punctual and ensured she took her regular medications even when she tried to avoid taking them. She enjoyed the company and help they provided.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

Thank you so much for taking your valuable time in leaving this kind review, it is truly appreciated.We are delighted to hear that all your mother's needs were met by the carers, this is what SureCare thrive for!We will pass on your lovely comments to the carers, i know they will be grateful for the recognition.Thank you once againFrom the SureCare Trafford Team!

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Review from G S (Wife of Client) published on 21 March 2025 Submitted via Website
Overall Experience
SureCare Trafford has been an exceptional support for my husband. From the moment we reached out, the team was professional, caring, and incredibly attentive to his needs. The carers are highly skilled and compassionate individuals, who ensure my husband feels comfortable and respected in every interaction. Their approach is tailored to his specific requirements, which makes a world of difference in his daily life.

It's clear that they genuinely care about providing the best possible care for their clients. Thanks to SureCare, my husband is in great hands, and our family feels reassured knowing he's receiving such high-quality support. I wholeheartedly recommend SureCare to anyone looking for reliable, compassionate, and professional care. Thank you again very much for all that you do.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you from the bottom of their hearts for leaving such kind and lovely comments about our carers! We thrive to always deliver the best, person centred care and to ensure that all care needs are fully met. Our care staff help us achieve the standards that we set for...  

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Review from V P (Son of Client) published on 13 December 2024 Submitted via Website
Overall Experience

Generally, an excellent service. All of my dad's needs are met on time and in an efficient way. One carer, in particular, has been proactive, and diligent and goes above and beyond to look after my dad - thank you all!

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

Thank you so much for taking the time to review our services and for leaving such wonderful and kind comments. It is truly appreciated by all the team and we are delighted to hear that Dad's needs are met in every way. SureCare prides itself on the quality of care it aims to deliver and we are...  

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Review from B H (Son of Client) published on 12 December 2024 Submitted via Website
Overall Experience

Very good service for the care of my mum. One carer, in particular, is particularly helpful and always takes her time to make sure everything is taken care of for my mum. She is really down-to-earth and approachable. She is a credit to the company.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

Thank you so much for taking the time to leave us a five-star review. It really is very much appreciated by myself and all of the team here at the Trafford branch. All feedback is invaluable to us and service user satisfaction is what we strive for at all times, to hear that we have not failed you,...  

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Review from R T (Daughter of Client) published on 10 December 2024 Submitted via Website
Overall Experience

Thank you very much for the excellent care and support given by Surecare. The staff were so helpful and supportive. Especially the quality lead who went above and beyond organising care and support. The carers are amazing too and extremely friendly and kind. Thanks very much!

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you wholeheartedly for taking the precious time to review our services. All feedback is invaluable to us and we are privileged to care for your mother, who is an absolute delight to look after. The carers have nothing but high praise for her. We will pass on your lovely...  

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Review from T E (Daughter of Client) published on 21 November 2024 Submitted via Website
Overall Experience

The service my mum receives from SureCare Trafford allows her to continue living in her home safely and securely and keeps her happy. The carers are all compassionate, attentive, and caring. The level of care and support my mum's regular carer provides is exceptional and we are so very grateful to her. The staff on the phone are very reassuring and compassionate when she calls. Thank you.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare Trafford would like to thank you wholeheartedly for taking the time to leave such a kind and lovely review of our services. Your feedback is invaluable to us. We pride ourselves on delivering the highest quality of care at all times, and knowing that we have not failed you in this instance...  

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Review from M M (Husband of Client) published on 8 November 2024 Submitted via Website
Overall Experience

Since the start, all the ladies have been caring considerate and very professional. SureCare has provided professional service. I would have no hesitation in recommending them. My wife in particular found the ladies to be friendly, courteous and very professional.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

Thank you so much for taking the time to review SureCare Trafford. We are delighted to hear that the carers were found to be caring, considerate and professional. We pride ourselves on the vigorous training that all staff undergo, in making them the best, so high-quality care is delivered at all...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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News

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Awards / Recognitions (1)

  • Recipient: SureCare TraffordDate: Friday 30 May 2025

Meet the Team (8)

Hasina Anwar Job Title: Registered Manager/Managing Director Joined: 2016
Hasina Anwar

I started my career as a care assistant in 2006 and loved the difference I made in my service users’ lives. This incredible passion motivated me to pursue my career and develop further within my role. I worked my way up to Care Manager and then Registered Manager. In 2016, I bought SureCare Bolton and it was the best decision ever! More recently in May 2024, we acquired SureCare Trafford.

We have been going from strength to strength since then and I pride myself on the quality of our services.

We thrive on customer satisfaction, person-centred care and going over and beyond for our service users. My ethos is, the difference between ordinary and extraordinary, is that little extra! Over the years, we have successfully achieved awards for our growth, services and Quality, and the most recent one being rated as the Best Three Rated services in Bolton!

I am extremely proud of my office team, who have all worked their way up, starting as care assistants, to where they are today.

We are, and continue to be dedicated to delivering the best possible care, with passion, understanding, dignity and most importantly, with trained and compassionate care staff who are pivotal in the success of SureCare.

Ali Zameer Job Title: CFO Joined: 2016
Ali Zameer

Ali has worked in the Health Sector for over 5 years as a Radiographer. Ali is currently the Chief Financial Officer of SureCare Bolton.

Ali's drive and passion for helping others have led to opening the SureCare franchise to ensure that people of his local community are taken care of and supported by himself and the dedicated caring team that he employs

Leon Wright Job Title: Care Manager Joined: 2021
Leon Wright
Leon Wright - Care Manager

I joined the Surecare family as a Quality Monitoring Officer in the Christmas period of 2021. I hit the ground running by showing I was caring and compassionate when Surecare was chosen to be a Bridging Service for social services. Having trained in domiciliary care, mental health care and suicide prevention I worked alongside care managers and co-ordinators as the company’s Quality Lead. It is with great pleasure and pride I have been offered the position of Care Manager, and I work closely with the registered manager to ensure the quality of Surecare’s care is second to none. With a background of ten years in law, three years in distribution, and now four years in care, I bring organisational experience and a passion for perfection that makes me a valued member of the Surecare family.

I am looking forward to bringing the same values and high-quality care, to SureCare Trafford that I do in SureCare Bolton.

Yasmin Utamuliza Job Title: Trainee Deputy Manager Joined: 2016
Yasmin Utamuliza

Yasmin has over thirteen (13) years of experience within the care sector which includes three (3) years working in Mental Health. Yasmin started working with SureCare as a Care Assistant. Her enthusiasm and dedication to her role saw her promoted to Care Coordinator, Senior Care Coordinator and now Trainee Deputy Manager. Her qualification includes Level 3 in Accounting, Level 3 in Health & Social Care and Level 5 in Health & Social Care.

Yasmin currently works alongside her colleagues to ensure that rotas are tailored towards the needs of the service user and the availability of the staff. She also supports the Registered and Care managers with overseeing the day-to-day running of the business.

Naveed Fraz Job Title: Quality Lead Joined: 2024
Naveed Fraz

I am a former driving instructor and quality assurance auditor who found a new calling in the care industry. After deciding on a career change, I joined SureCare Trafford in early 2024, despite having no prior background in care.

It was the best decision of my life.

Given the opportunity to work in Quality, I take immense pride in helping make people’s lives easier and more fulfilling. The gratitude and appreciation I receive from clients and colleagues is truly priceless. What I enjoy most is the sense of belonging I’ve found, my colleagues have become like family to me.

I work with a dedicated team who consistently goes above and beyond in everything they do. The support I receive from my colleagues is something I truly value, and I’m fortunate to have managers and directors who are always there to encourage and support my career development.

Driven by my newfound passion for care, I’m committed to growing my career in this field. I believe in the power of compassion and teamwork, and I strive to make a positive impact in the community.

Bilal Ahmad Job Title: HR/Senior Carer Joined: 2023
Bilal Ahmad

Hello, Thank you for taking the time to read my profile.

I bring over 12 years of experience in Banking from Pakistan, where I developed strong interpersonal, organisational, and leadership skills. In February 2023 I relocated to England and transitioned into the Care industry. This career shift was driven by my desire to make a meaningful impact on others' lives. Working directly with clients I found immense joy and fulfilment in contributing to their daily happiness and well-being.

My dedication and performance led to a promotion in May 2024, where I assumed the role of Senior Carer and assisted with HR. Having first-hand experience both in direct care and office management, I have gained a holistic understanding of how the business operates, enabling me to better serve both clients and staff.

I am fortunate to work with a fantastic team of managers and directors who share the same commitment to excellence. My goal is to continue providing the highest standard of care, ensuring all client's needs are met with compassion and professionalism. I look forward to many years of growth and success in this role, contributing positively to the lives of those we serve.

Tanya Bhasera Job Title: Care Coordinator Joined: 2024
Tanya Bhasera

I began my care career in 2021 in my home country, Zimbabwe. With a degree in humanitarian work and experience with various charity organizations, I found fulfilling work at a residential home for children with disabilities and from marginalized societies. I grew to love caring for these children and all the responsibilities associated with the role.

When I moved to the UK, I sought to advance my career and transitioned into adult social care. As a care worker, I've enjoyed getting to know people, assisting them, and providing care. Now, in an administrative role, I'm able to contribute more broadly to the organization.

I'm truly happy in my current role. The dynamic nature of the work, balancing fieldwork and desk work, is stimulating. Even when it's challenging, I find the work rewarding. The flexible hours have allowed me to balance family life and pursue additional training to enhance my knowledge in the industry.

Obinna Abraham Job Title: Learning and Development Officer Joined: 2022
Obinna Abraham

Abraham came from a law background where he represented different clients with their cases in the Court of law in his home country. However, after arriving in the UK to further his studies, he decided to take another turn towards the support of the vulnerable. He started his career as a Care Assistant in 2018 and developed further into a Senior Care Assistant and a Trainer. 

Abraham was employed in SureCare Bolton to support the team with their training, ensuring competence and aiding their development in the role. However, he has also gone the extra mile in supporting the wider team in their roles using his transferrable skills. He has since acquired his PTLLS and still aims to achieve his Level 5 in Health and Social Care.

He is the Learning and Development Officer.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare Trafford to verify any information. View our terms and conditions. SureCare Trafford has an Enhanced Service - more info.