These prices are only a guideline, please contact SureCare Trafford to find out the exact price for your requirements.
SureCare Trafford has a Review Score of 9.8 (9.848) out of 10, based on 25 reviews in the last 2 years.
Over all time SureCare Trafford has 25 reviews.
5.0 out of 5
We are very pleased with the services that SureCare provide.
Thank you so much for leaving such a glowing and 5 star review! Positive feedback really brightens our day and further enforces our drive to aim to deliver the best person centred care that we possibly can and to know that we have not failed you or your wife, is what makes our work so much more rewarding and worthwhile. All of our carers are amazing and we are extremely proud of our team, so thank you for giving your carer that much needed recognition, he will be so happy when we share your kind comments with him. We are delighted to hear the care has been going well and we hope to continue in meeting all your needs and ensuring satisfaction is maintained.If there is anything further that we can assist with, please do not hesitate to contact the office team, they are always happy to help!Thank you once again,From all the team at SureCare Trafford!
4.0 out of 5
SureCare would like to thank you for your time in sharing your experience of the support your father receives. All feedback is greatly appreciated and provides us with the drive to further improve our service. I have investigated your grievances, with regards to the some of the carers being judgemental towards you, i apologise for this, but i can assure you, this will not have been their intention. The carers have to implement their training, where certain tasks are not allowed. These tasks can be done by family, but not by our staff, they are limited to what social services allow and cannot allow. This is purely to safeguard our clients and the carers. Regarding the time spent with your father, this has been looked into, and more often than not, they are completing the full duration of the visit, however, we will ensure that all carers do spend the scheduled time. We are thankful for the carers being described as compassionate and respectful, we are proud of them!SureCare Trafford.
5.0 out of 5
SureCare would like to thank you wholeheartedly, for taking the time out and leaving such a glowing 5 star review! All feedback is greatly appreciated, and positive feedback always brightens our day and further enforces our commitment in aiming to deliver the best person centred care and ensuring all our service users are happy with the care and support they receive. To know we have not failed you, is a delight to hear and makes our work so much more worthwhile and rewarding. We are extremely proud of our care team, as they play a pivotal part in helping us achieve the high standards that we set, they always go above and beyond to ensure satisfaction, so we would like to thank you for recognising their efforts, this will be gratefully received by them when we share your lovely comments!Thank you for your trust in SureCare and for giving us the opportunity to support you, it means the world.If there is anything further we can assist with, we are here.From all at SureCare Trafford!
5.0 out of 5
Thank you so much, in taking your precious time out and leaving SureCare such a glowing review about the support being received for your family member. Positive feedback further enforces our commitment in aiming to deliver the best care possible. Our care staff support their service users like they would their own family, and this helps build the trust and better acceptance of care. Thank you for giving them this much needed recognition, they will be deeply gratified when we share your kind feedback with them. We are glad to hear the care is going well and we hope to continue in ensuring full satisfaction and all care needs being met.If there is anything further that we can assist with, please do not hesitate to contact the office team, they are always happy to help.Heartfelt thank you,from all at SureCare Trafford.
5.0 out of 5
SureCare would like to thank you, for taking the precious time out and leaving such a wonderful and glowing review about the support we provide for your dad! We are truly grateful for your feedback and the 5 star rating! It is wonderful to hear that you and dad are happy with the care and support we provide. We are particularly glad to hear your kind and thoughtful comments about our carers compassionate approach. We are extremely proud of our entire team and thank you for recognising their hard work and efforts. I will be sure to share this amazing review with the team; it truly brightens our day and inspires us to keep doing our best. Your positive comments mean a lot to the staff who work so hard every day to make a difference.It is our absolute pleasure to provide care for your dad, he is an absolute delight!We look forward to continuing to support him and we are here to help with anything you may need in the future.From all at SureCare Trafford.
5.0 out of 5
SureCare would like to thank you for taking the precious time out and leaving such a kind review about the support being provided for your dad. We always aim to meet the high standards that we set for SureCare, and to know that we have not failed you or your dad, is a joy to hear. Our care staff are an amazing team, who always go above and beyond for all of their clients, so thank you for giving them this recognition. They will be delighted when we share your glowing feedback with them. Thank you also for mentioning the CFO and his team. They work extremely tirelessly in the background and the hard work goes unnoticed, but they will also be deeply gratified to hear this.If there is anything further that we can assist with, please do not hesitate to contact the team, they are always happy to help.Thank you once again,From all the team at SureCare Trafford,
5.0 out of 5
Thank you so much, for taking the time to review the support that your dad receives, it truly is appreciated! SureCare always aim to deliver the best, person centred care and to also support our service users family, as we can understand the strain and pressure that they can go through. To know that we have not failed your dad, or yourself, is what makes our work worthwhile and further enforces our commitment of thriving even further. We are delighted to hear the care is going well and we hope to continue in meeting all his needs. We will pass on your glowing feedback to the carers and the office team, it will be gratefully received!If there is anything further that we can assist with, please do not hesitate to contact us, we are always happy to help.Thank you once again,From all the team at SureCare Trafford.
5.0 out of 5
SureCare would like to thank you whole heartedly for taking the time out and leaving such a glowing review about the 24 hour live in care being supported. I know the carers who live with you enjoy this time and they have made a great bond with both you and your daughter. We are extremely proud of our care staff, they help us to maintain the high standards that we set for SureCare, so thank you very much for giving them this recognition, it is truly appreciated. To hear that you have made friends with your carers, is a delight to hear and this is what we thrive for. It is not just care that we provide, but friendship, companionship, a confidant and a trusting relationship. We are elated to know that we have not failed you.We will pass on your kind words to the girls, I know they will be deeply gratified.If there is anything further that we can assist with, please do not hesitate to contact the team, they are always happy to help.Thank you once again,From all at SureCare Trafford
4.0 out of 5
SureCare would like to thank you for taking your time in sharing the experience, this is always appreciated. We always thrive to maintain the high standards that we set for SureCare and deliver the best care possible. Although there were some issues in the beginning, it is a delight to hear that these were resolved and mum is happy and relaxed with her carer. Continuity of the same staff is crucial in building trust, a good relationship, comfort, and reassurance, not only for the client, but their loved ones too. Thank you for your trust in us and persevering whilst we worked hard to give mum the best!Thank you for your kind words, these will be passed on to the carer, i know she will be gratified.If there is anything further that we can assist with, please do not hesitate to contact the office team, they are always happy to help.From all at SureCare Trafford.
5.0 out of 5
SureCare would like to thank you wholeheartedly for taking the time in leaving such a wonderful review! We take all feedback, good or bad, as a scope to learn, excel or improve our services. We take pride in delivering the best person centred care and maintaining the high standards that we set and it is always a delight to hear that this is met. It is indeed a daunting experience when someone has care in the home for the first time, and we do our best to make this process as smooth and as comfortable as we can for them and their loved ones. I am so happy to hear that mum has settled well and has good relationships with the carers. I will pass on your kind feedback to the whole team, I know they will be gratified. Thank you for your trust in us, it means a lot.If we can be of any further assistance, please do not hesitate to contact the office team, they are always happy to help!Heartfelt thanksFrom all at SureCare Trafford.
5.0 out of 5
SureCare Trafford would like to thank you wholeheartedly for taking your precious time in leaving such a kind and thoughtful review about the services that are being provided. We are delighted to hear that care is going well and the carer is a help to you both. We thrive on delivering the best, person centred care for our service users and giving the reassurance that their loved ones are being looked after well, to their family. and our care staff are pivotal in helping us achieve and maintain our high standards. Thank you for recommending us! We will pass on your wonderful feedback to the carers, it will be greatly appreciated.If there is anything further that we can assist with, please reach out to the office team, they are always happy to help.Thank you once againFrom all at SureCare Trafford.
5.0 out of 5
SureCare Trafford would like to thank you for taking the time in reviewing the services that we provide for your father in law. The carers love visiting him and they have a wonderful working relationship. We thrive on delivering the best care possible and our care staff play a pivotal role in helping us achieve this, so to recognise their efforts, is really pleasing to read. We are happy to hear the care is going well and all care needs are being met, and more so, to hear your father in law benefits under her attentive care, is so rewarding.If we can be of any further assistance in any way, please do reach out to the team, they are always happy to help!Thank you once againFrom all at SureCare Trafford!
5.0 out of 5
SureCare Trafford would like to thank you wholeheartedly for taking the precious time in leaving such a wonderful review! We pride ourselves in aiming to deliver the best quality and person centred care and it is always nice to know that the efforts have been recognised! Your mum is a joy to look after and i know the carers love visiting her. We are delighted to hear that the care is going well and that all care needs are being met. We will pass on your feedback to the team, i know it will be very much appreciated.If there is anything further that we can assist with, please do not hesitate to contact us.Thank you once againFrom all at SureCare Trafford!
5.0 out of 5
SureCare would like to thank you for your time in leaving such kind words and for sharing your experience It means the world to us to know that your step father is receiving the care and support he deserves. Our carers are dedicated to providing compassionate, high-quality care, and in making a positive difference to their clients lives. We are delighted to hear that you're happy with our service. If there's ever anything more we can do, please do not hesitate to let us know.From all the team at SureCare Trafford!
5.0 out of 5
SureCare would like to thank you wholeheartedly, for taking your precious time in leaving this wonderful review! SureCare thrive on delivering high quality, and person centred care, and to know that we have not failed you as a family, it truly is rewarding to the whole team.We take pride in our care staff, who help us achieve the standards that we set for SureCare, they truly are amazing!We will pass on your kind words to the Manager, the office team and the carers!Thank you once againFrom the SureCare Trafford Team!
5.0 out of 5
SureCare would like to thank you wholeheartedly for taking your valuable time in leaving this wonderful review! It is a delight to hear that your carers support all your needs and that you have made friends with them.We thrive on delivering high quality and person centred care and our carers are the ones that help us achieve the standards that we set. It is always nice to see them get the recognition that they so truly deserve.We will pass on your kind words to them.A massive thank you from all the SureCare Trafford Team!
5.0 out of 5
Thank you so much for taking the precious time in leaving such wonderful feedback about our services! We know the carers love visiting your parents and we are delighted to hear that the carers go above and beyond their needs. We take pride in the care that we deliver and to know that we have not failed not failed your mother and father, it is rewarding for the whole team.We shall pass on your lovely and kind words to the carers and management, it will be gratefully received.Thank you once againFrom the SureCare Trafford Team!
5.0 out of 5
SureCare would like to thank you for taking the time in leaving this wonderful review! SureCare takes pride in the team and their efforts in delivering a high quality service, from the carers delivering the care and the office team who implement the care with their paperwork and assessments.If we can be of any further assistance, please reach out, we will be glad to assist.Thank you once again,From the SureCare Trafford Team
5.0 out of 5
Thank you so much for taking your valuable time in leaving this kind review, it is truly appreciated.We are delighted to hear that all your mother's needs were met by the carers, this is what SureCare thrive for!We will pass on your lovely comments to the carers, i know they will be grateful for the recognition.Thank you once againFrom the SureCare Trafford Team!
5.0 out of 5
SureCare would like to thank you from the bottom of their hearts for leaving such kind and lovely comments about our carers! We thrive to always deliver the best, person centred care and to ensure that all care needs are fully met. Our care staff help us achieve the standards that we set for SureCare and that is why it is so delightful to see them get the recognition that they thoroughly deserve! It has been our absolute pleasure in welcoming your husband to SureCare, he is a true gentleman and the carers love visiting you all! We are so happy knowing that you as a family, have the reassurance that he is in good hands! We will always aim to carry on giving your husband the absolute best care, which is our ethos.A massive thank you once again,From the whole team at SureCare Trafford!
The Review Score of 9.8 (9.848) out of 10 for SureCare Trafford is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for SureCare Trafford is based on 25 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
I started my career as a care assistant in 2006 and loved the difference I made in my service users’ lives. This incredible passion motivated me to pursue my career and develop further within my role. I worked my way up to Care Manager and then Registered Manager. In 2016, I bought SureCare Bolton and it was the best decision ever! More recently in May 2024, we acquired SureCare Trafford.
We have been going from strength to strength since then and I pride myself on the quality of our services.
We thrive on customer satisfaction, person-centred care and going over and beyond for our service users. My ethos is, the difference between ordinary and extraordinary, is that little extra! Over the years, we have successfully achieved awards for our growth, services and Quality, and the most recent one being rated as the Best Three Rated services in Bolton!
I am extremely proud of my office team, who have all worked their way up, starting as care assistants, to where they are today.
We are, and continue to be dedicated to delivering the best possible care, with passion, understanding, dignity and most importantly, with trained and compassionate care staff who are pivotal in the success of SureCare.
Ali has worked in the Health Sector for over 5 years as a Radiographer. Ali is currently the Chief Financial Officer of SureCare Bolton.
Ali's drive and passion for helping others have led to opening the SureCare franchise to ensure that people of his local community are taken care of and supported by himself and the dedicated caring team that he employs
Leon Wright - Care Manager
I joined the Surecare family as a Quality Monitoring Officer in the Christmas period of 2021. I hit the ground running by showing I was caring and compassionate when Surecare was chosen to be a Bridging Service for social services. Having trained in domiciliary care, mental health care and suicide prevention I worked alongside care managers and co-ordinators as the company’s Quality Lead. It is with great pleasure and pride I have been offered the position of Care Manager, and I work closely with the registered manager to ensure the quality of Surecare’s care is second to none. With a background of ten years in law, three years in distribution, and now four years in care, I bring organisational experience and a passion for perfection that makes me a valued member of the Surecare family.
I am looking forward to bringing the same values and high-quality care, to SureCare Trafford that I do in SureCare Bolton.
Yasmin has over thirteen (13) years of experience within the care sector which includes three (3) years working in Mental Health. Yasmin started working with SureCare as a Care Assistant. Her enthusiasm and dedication to her role saw her promoted to Care Coordinator, Senior Care Coordinator and now Trainee Deputy Manager. Her qualification includes Level 3 in Accounting, Level 3 in Health & Social Care and Level 5 in Health & Social Care.
Yasmin currently works alongside her colleagues to ensure that rotas are tailored towards the needs of the service user and the availability of the staff. She also supports the Registered and Care managers with overseeing the day-to-day running of the business.
I am a former driving instructor and quality assurance auditor who found a new calling in the care industry. After deciding on a career change, I joined SureCare Trafford in early 2024, despite having no prior background in care.
It was the best decision of my life.
Given the opportunity to work in Quality, I take immense pride in helping make people’s lives easier and more fulfilling. The gratitude and appreciation I receive from clients and colleagues is truly priceless. What I enjoy most is the sense of belonging I’ve found, my colleagues have become like family to me.
I work with a dedicated team who consistently goes above and beyond in everything they do. The support I receive from my colleagues is something I truly value, and I’m fortunate to have managers and directors who are always there to encourage and support my career development.
Driven by my newfound passion for care, I’m committed to growing my career in this field. I believe in the power of compassion and teamwork, and I strive to make a positive impact in the community.
Hello, Thank you for taking the time to read my profile.
I bring over 12 years of experience in Banking from Pakistan, where I developed strong interpersonal, organisational, and leadership skills. In February 2023 I relocated to England and transitioned into the Care industry. This career shift was driven by my desire to make a meaningful impact on others' lives. Working directly with clients I found immense joy and fulfilment in contributing to their daily happiness and well-being.
My dedication and performance led to a promotion in May 2024, where I assumed the role of Senior Carer and assisted with HR. Having first-hand experience both in direct care and office management, I have gained a holistic understanding of how the business operates, enabling me to better serve both clients and staff.
I am fortunate to work with a fantastic team of managers and directors who share the same commitment to excellence. My goal is to continue providing the highest standard of care, ensuring all client's needs are met with compassion and professionalism. I look forward to many years of growth and success in this role, contributing positively to the lives of those we serve.
I began my care career in 2021 in my home country, Zimbabwe. With a degree in humanitarian work and experience with various charity organizations, I found fulfilling work at a residential home for children with disabilities and from marginalized societies. I grew to love caring for these children and all the responsibilities associated with the role.
When I moved to the UK, I sought to advance my career and transitioned into adult social care. As a care worker, I've enjoyed getting to know people, assisting them, and providing care. Now, in an administrative role, I'm able to contribute more broadly to the organization.
I'm truly happy in my current role. The dynamic nature of the work, balancing fieldwork and desk work, is stimulating. Even when it's challenging, I find the work rewarding. The flexible hours have allowed me to balance family life and pursue additional training to enhance my knowledge in the industry.
Abraham came from a law background where he represented different clients with their cases in the Court of law in his home country. However, after arriving in the UK to further his studies, he decided to take another turn towards the support of the vulnerable. He started his career as a Care Assistant in 2018 and developed further into a Senior Care Assistant and a Trainer.
Abraham was employed in SureCare Bolton to support the team with their training, ensuring competence and aiding their development in the role. However, he has also gone the extra mile in supporting the wider team in their roles using his transferrable skills. He has since acquired his PTLLS and still aims to achieve his Level 5 in Health and Social Care.
He is the Learning and Development Officer.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare Trafford to verify any information. View our terms and conditions. SureCare Trafford has an Enhanced Service - more info.
