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CareYourWay Alton, Farnham & Farnborough

G01, The Place, 4 Mill Lane, Alton GU34 2QG
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CareYourWay Alton, Farnham & Farnborough logo
CareYourWay Alton, Farnham & Farnborough, Alton
CareYourWay Alton, Farnham & Farnborough, Alton
CareYourWay Alton, Farnham & Farnborough, Alton

CareYourWay Alton, Farnham & Farnborough is dedicated to delivering exceptional, person-centred home care that empowers individuals to live with dignity, independence, and choice in the comfort of their own homes. Understanding that everyone is unique, the team provides fully tailored support, ensuring each client receives the care they need while maintaining control over their daily lives.

As part of CareYourWay, recognised as one of the Top 20 Small Home Care Groups...  

Care Provided by CareYourWay Alton, Farnham & Farnborough

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £31.10
  • 30 Minute Visiting Care Fees: from £15.55

At CareYourWay, every care plan is uniquely designed to suit your individual needs and preferences. To make our services as accessible as possible, we adopt a dependency fee guide, ensuring pricing reflects the level of support you require. Clients are charged on a price-per-hour basis, with fees varying according to your bespoke care plan. We’d be delighted to discuss your personal requirements and provide clear, tailored pricing information — please feel free to contact us for a friendly, no-obligation conversation.

The price(s) shown are provided by the agency. Contact CareYourWay Alton, Farnham & Farnborough for full pricing details and T&Cs.

Contact CareYourWay Alton, Farnham & Farnborough to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Rachel Tarrant (Director & Registered Manager)

CareYourWay Alton, Farnham & Farnborough Reviews (22)

9.9

CareYourWay Alton, Farnham & Farnborough has a Review Score of 9.9 (9.917) out of 10, based on 22 reviews in the last 2 years. Over all time CareYourWay Alton, Farnham & Farnborough has 22 reviews.

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Showing 22 reviews matching selected criteria
Review from Margaret G (Client / Service User) published on 9 June 2026 Submitted via Postal Card
Overall Experience

The carer was very open and pleasant and related well with me from the start. In the second visit, she showed herself to be competent, confident and caring and very helpful. She showed herself to have a good understanding of Parkinson's and started setting my ways we can work together then and on my own to keep active, which is what I was hoping I would be able to do. I feel comfortable and safe with her.

Reply from Lucy Wren, Director at CareYourWay Alton, Farnham & Farnborough

Thank you for your lovely feedback. We're so pleased to hear that you feel comfortable, safe, and well supported. It's wonderful that your carer has built such a positive relationship with you and is helping you work towards your goals. We appreciate you taking the time to share your experience.

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Review from Jean E (Client / Service User) published on 29 May 2026 Submitted via Postal Card
Overall Experience

I am more than satisfied. I think all 'my girls' are excellent.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Alton, Farnham & Farnborough

Thank you so much for your kind words. It means the world to us.

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Review from I T (Friend of Client) published on 26 May 2026 Submitted via Postal Card
Overall Experience

From what I've seen, the carers are lovely, kind & caring. The managemnt eam are also fantastic with communication. Most importantly my friend seems really happy and well cared for, which means so much.

Reply from Lucy Wren, Director at CareYourWay Alton, Farnham & Farnborough

Thank you for your kind feedback. We're so pleased to hear your friend is happy and feels well cared for. Your lovely comments about our carers and management team mean a lot to us.

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Review from Christine M (Cousin of Client) published on 26 May 2026 Submitted via Postal Card
Overall Experience

The carers from CareYourWay Alton provide excellent care & support for my cousin. They are always kind, patient, respectful & genuinely caring in everything they do. Nothing is ever too much trouble & they consistently treat him with dignity & compassion. The carers are reliable, professional & have built a wonderful relationship with my cousin, which gives the family great reassurance & peace of mind. I am extremely grateful for all the hard work, dedication & kindness shown by the whole team. I would highly recommend CareYourWay Alton.

Reply from Lucy Wren, Director at CareYourWay Alton, Farnham & Farnborough

Thank you so much for your kind words and recommendation. We're delighted to hear that your cousin has felt so well supported by our team. Providing compassionate, reliable care and building meaningful relationships with the people we support is incredibly important to us, so your feedback truly...  

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Review from Therese G (Client / Service User) published on 22 May 2026 Submitted via Postal Card
Overall Experience

I am very happy with all aspects of the care received. All staff and management have been very kind and helpful.

Reply from Lucy Wren, Director at CareYourWay Alton, Farnham & Farnborough

Thank you so much for your lovely feedback We are so pleased you have been happy with the care and support provided, and your kind words mean a lot to our whole team.

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Review from P W (Client / Service User) published on 20 May 2026 Submitted via Postal Card
Overall Experience

I am very satisfied with my carers, and knowing what time they are arriving helps me cope with my meal times and my diabetes. Every carer has been excellent and I am very pleased with the service you provide.

Reply from Lucy Wren, Director at CareYourWay Alton, Farnham & Farnborough

Thank you so much for your lovely review. We're delighted to hear how happy you've been with our carers and the service we provide. Your kind words mean a lot to our whole team.

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Review from Angela R (Daughter of Client) published on 18 May 2026 Submitted via Website
Overall Experience
From the moment Rachel and Lucy walked in my parents lounge, I knew we had found the right care company. They were both caring, friendly, informative, and gave us loads of suggestions. I really wanted my mum to have the same lady each time as she suffers with extreme anxiety and Rachel & Lucy said they had a lady in mind, Terri has been amazing and my mum talks about her and is already feeling more relaxed with her. It has been great for me as I live 60 miles away and can't be there as much as I would like, Terri has saved the day. It means my dad who is mums main carer gets a break twice a week. Nothing is too much trouble when Terri comes over, it has been a game changer for both parents. Mum has been in and out of hospital a lot this last couple of months and they have been brilliant regarding the billing side.

Lucy and Rachel have given me peace of mind, they always respond to my emails (and they must have loads of customers) I can't recommend them enough, 100% brilliant.

Reply from Lucy Wren, Director at CareYourWay Alton, Farnham & Farnborough
Thank you so much for your feedback, it really means a lot.
We're so pleased we've been able to support your family and give you some peace of mind during what has been a challenging time.
Thanks again for your kind words and recommendation.

Lucy

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Review from Wendy S (Daughter of Client) published on 12 May 2026 Submitted via Website
Overall Experience
We are very happy with the care my mum has received. The carer is very kind, reliable and helpful and always treats my mum with dignity and respect.
Communication through the app has been excellent and we feel assured as a family.

Many thanks

Reply from Lucy Wren, Director at CareYourWay Alton, Farnham & Farnborough

Thank you so much for your lovely review. We're so pleased to hear your mum has been happy with the care and support she has received, and that you feel reassured as a family. Thank you again for taking the time to leave such kind feedback

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Review from A S (Next of Kin) published on 30 April 2026 Submitted via Postal Card
Overall Experience

Very satisfied with care in general that is being received. Only slight grievance is weekend staff care call sometimes doesn't arrive on time 12-ish. Otherwise all good thank you.

Reply from Lucy Wren, Director at CareYourWay Alton, Farnham & Farnborough
Thank you so much for your feedback. We're really pleased to hear that you're satisfied with the care being provided overall.

The above being said, we do take punctuality seriously as our aim is always to deliver a true 5-star service. I'm very sorry to hear that the weekend care call has not...  

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Review from Lynda R (Daughter of Client) published on 27 April 2026 Submitted via Postal Card
Overall Experience

The are for my mother has been excellent to date. Carer(s) are considerate, kind & diligent to her needs & give peace of mind to the family. Apart from an anomaly in admin ie contract I am very pleased with the services provided.

Reply from Lucy Wren, Director at CareYourWay Alton, Farnham & Farnborough
We are truly grateful for your lovely words about the care your mum received. It means a great deal to us to know that our team were able to support her with kindness, dignity, and compassion, and to provide some peace of mind for you and your family during that time.

We also appreciate your...  

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Review from Tamara T (Granddaughter of Client) published on 2 March 2026 Submitted via Postal Card
Overall Experience

We have had an incredibly positive experience with CareYourWay. From the beginning, it was clear how much the management and carers actually cared about making a difference in my grandpa's life as well as the rest of the families. It was also clear how carefully vetted and well-trained the carers are. Every person who has come into our home has been kind, respectful, and genuinely caring. My grandpa lives with us so having carers we can truly trust and that are willing to adapt to varying needs has been essential and brought real peace of mind. They consistently treat him with dignity, patience and compassion and we all have felt supported, listened to, and reassured throughout. Wouldn't hesitate to recommend.

Reply from Rachel Tarrant, Registered Manager at CareYourWay Alton, Farnham & Farnborough
Thank you so much for your incredibly thoughtful review. Your words truly mean a great deal to our whole team.

We are so pleased to hear that your experience with CareYourWay Alton, Farnham & Farnborough has been such a positive one. Knowing that you feel we genuinely care about your grandpa and...  

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Review from Alison B (Daughter of Client) published on 2 March 2026 Submitted via Postal Card
Overall Experience

The quality of care has been excellent and the carers really seem to care about my mother's welfare, physical and emotional. All the staff are really helpful and flexible about the level of care needed. Communication is really good, both in the form of notes from the carers, and emails from the manager. I would recommend the company to anyone looking for elderly care at home.

Reply from Rachel Tarrant, Registered Manager at CareYourWay Alton, Farnham & Farnborough
Thank you so much for your kind words and for taking the time to share your experience. It truly means a great deal to us.

We are so pleased to hear that you feel the quality of care provided to your mum has been excellent. Supporting not only our client's physical needs but also their emotional...  

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Review from Emily C (Daughter of Client) published on 7 January 2026 Submitted via Website
Overall Experience

Rachel and Lucy and the team were very professional and all the team were so lovely and kind to my mum. They were also flexible when the situation changed. They were friendly and kind and put my mum at ease

Reply from Rachel Tarrant, Registered Manager at CareYourWay Alton, Farnham & Farnborough

Thank you so much for taking the time to share such a lovely review! We're really pleased to hear that the team made such a positive difference for your mum. Kindness, professionalism and helping people feel at ease are so important to us, and it means a lot to know this came across in your...  

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Review from V F (Client / Service User) published on 11 December 2025 Submitted via Postal Card
Overall Experience

An amazing and friendly experience delivered by my kind carers!

Reply from Rachel Tarrant, Registered Manager at CareYourWay Alton, Farnham & Farnborough

Thank you so much for your kind review. It really does means the world to us.

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Review from Caroline T (Daughter of Client) published on 1 December 2025 Submitted via Postal Card
Overall Experience

We have been extremely pleased with the excellent care that my father has received from your home care. They have been wonderfully caring, supportive and efficient in every way. Always punctual and happy to talk through any areas of concern. I have also valued the easy access to reach them. The telephone is always answered. I would like to leave a glowing review.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Alton, Farnham & Farnborough

Thank you so much for your wonderful review. It means the world to us.

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Review from N T (Son-in-law of Client) published on 1 December 2025 Submitted via Postal Card
Overall Experience

My Father-in-Law receives 7 morning visits per week, and his main carer, who does 5 of these days, is excellent, as are the various others covering the 2 weekend days. They are very caring and respectful to him in all respects, and he feels very cherished and safe with them. We feel very fortunate in knowing that he is so well looked after.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Alton, Farnham & Farnborough

Thank you so much for your wonderful review. It means the world to us.

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Review from J E (Client / Service User) published on 17 September 2025 Submitted via Postal Card
Overall Experience

I really like my new carer. She goes above & beyond what I ask her to do for me. She helps me in my home and supports me when I want to go out. We enjoy short walks and I am much more confident being out and about.

Reply from Rachel Tarrant, Registered Manager at CareYourWay Alton, Farnham & Farnborough

Thank you so much for your kind words. We're delighted to hear that your carer is making such a positive difference to your life, both at home and when you're out and about. Your confidence and enjoyment mean everything to us.

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Review from Kathryn A (Daughter of Client) published on 16 September 2025 Submitted via Postal Card
Overall Experience

We are very happy with the care provided to our Mum. The service provided and communication have been excellent from our first contact. Mum has quickly developed a good relationship with her carer and looks forward to her visits.

Reply from Rachel Tarrant, Registered Manager at CareYourWay Alton, Farnham & Farnborough

Thank you so much for your kind words. We're delighted to hear that your mum is happy with her care and has built such a positive relationship with her carer. Providing excellent service and communication is very important to us, and your feedback means a lot to our team.

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Review from C F (Daughter of Client) published on 16 September 2025 Submitted via Postal Card
Overall Experience

We are thrilled with the entire care team and feel so confident that our mum is being looked after amazingly. They all go above and beyond in terms of friendliness, communication & care. Mum adores the visits!

Reply from Rachel Tarrant, Registered Manager at CareYourWay Alton, Farnham & Farnborough

Thank you so much for your lovely feedback. We're delighted to hear your mum enjoys the visits and that you feel confident in the care she's receiving. Our team truly values going above and beyond, and your kind words mean so much to us all.

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Review from J F (Daughter of Client) published on 13 August 2025 Submitted via Website
Overall Experience
We are absolutely delighted with the care given to our Mum. Everything is taken care of even better than we had imagined. Mum loves the visits and always has good things to say about her carer and the help she is given. We feel that she is in good hands and this is immensely reassuring.

The CareYourWay team go above and beyond and we are very grateful for all that they do.

Reply from Rachel Tarrant, Registered Manager at CareYourWay Alton, Farnham & Farnborough

Thank you so much for your kind words and for taking the time to share your experience. We are truly delighted to hear how much your mum enjoys her visits and that you feel reassured knowing she is in safe hands. Our team take great pride in going above and beyond, and feedback like yours means the world to us. It's a privilege to be part of your mum's care and to support your family!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (36)

News
  • Posted: Tuesday 29 Apr 2025CareYourWay is excited to announce its participation in the North West Care Roadshow at Aintree Racecourse, Liverpool, on 13th May 2025 - a particularly reflective and proud moment for the...
  • Posted: Tuesday 29 Apr 2025CareYourWay, a family-run home care service, is now open in Alton, Farnham, and Farnborough, offering warm, compassionate care to people in the comfort of their own homes. Led by Richard,...
  • Posted: Tuesday 29 Apr 2025CareYourWay is delighted to announce the grand opening of its newest office in Chichester, marking an exciting milestone in its journey to provide exceptional, person-centred care. The launch event, held...

Awards / Recognitions (4)

  • Recipient: CareYourWayDate: Friday 30 May 2025
  • Recipient: CareYourWayDate: Wednesday 25 Sep 2024
  • Recipient: CareYourWayDate: Friday 31 May 2024

Meet the Team (3)

Rachel Tarrant Job Title: Director & Registered Manager Joined: 2024
Rachel Tarrant

Rachel, Director and Registered Manager of CareYourWay Alton, Farnham & Farnborough, is dedicated to providing high-quality, person-centred care. With over 18 years of experience in the care sector, Rachel discovered her passion for helping others when she was just 15 years old, and she has been dedicated to it ever since. Her focus is always on ensuring that each individual receives the highest standard of care, with a genuine commitment to going above and beyond in every aspect.

Becoming a mother allowed Rachel to step back for a time, but it also deepened her empathy, patience, and understanding – qualities that are essential in care. This personal journey has made her even more dedicated to delivering compassionate, person-centred care. Being able to work alongside her parents, Richard & Tracey, in this field adds a special layer of meaning for Rachel, making her career in care all the more rewarding.

Lucy Wren Job Title: Director & Head of Marketing Joined: 2025
Lucy Wren

My journey into care started during a very personal time in my life, when my dad became unwell. Being close to that experience opened my eyes to just how important compassionate, reliable care is for families. It sparked a passion in me to be part of something that truly makes a difference to people’s lives.

Care has always been close to my heart, and joining CareYourWay felt like a natural step. Today, I’m proud to be a Director and to work alongside my sister, Rachel, building a service that reflects the values we both believe in: kindness, dignity, and treating every client like family.

With my background in marketing, I also lead on how we share our message with the community. It’s incredibly important to me that families know there is support available and that they feel confident reaching out when they need help.

Being part of CareYourWay means I get to combine my professional experience with something deeply personal and helping create a service that we would trust for our own loved ones.

Tracey Earl Job Title: Director Joined: 2024
Tracey Earl

Tracey Earl, Director and Nominated Individual of CareYourWay Alton, Farnham & Farnborough, brings a wealth of experience and compassion to her role. With a background in management across retail and office settings, she has developed exceptional customer service skills and a genuine dedication to helping others. Tracey also served several years with the Hampshire Police force and as a first responder with the Hampshire Ambulance Service, gaining deep insight into the importance of community care.

These experiences have shaped Tracey’s commitment to making a positive difference in people’s lives. Her work at CareYourWay is inspired by a heartfelt desire to provide compassionate, reliable support for those who need it most, ensuring each client feels safe, respected, and valued in their own home.

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