Home Care Providers Owned by AQS Homecare

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AQS Homecare Locations (5)

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5 Home Care Providers owned by AQS Homecare

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Alcedo Care Preston
Alcedo Care
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AQS Homecare Reviews (10)

Reviews Posted for members of AQS Homecare.
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Review of AQS Homecare Hampshire East from Elaine G (Daughter of Client) published on 24 January 2025 Submitted via Website
Overall Experience
My experience with this company wasn't good and as the client's daughter, I made my first complaint and seems like it's the wrong thing I did. One of the managers came out to observe the carer and how she treats my mom, she went in the bathroom and asked if I own my house because there was some spots in the ceiling. I had to tell her she wasn't here for that, she is here to observe the carer who is treating my mom rough in the bathroom when showering my mom.

Then you have another carer who wanted to fight me in my house because I told her she didn't give my mom her lunch time tablets. She explained my mom grabbed the pack from her. I went on to say we are trained to understand how dementia and Alzheimer's clients react and in that situation she should have changed the subject and then try administering the medication. I then said to her my mom shouldn't be treated less, she was up in my face saying 'you people'. I had to step back and ask her to leave. My experience continues.

Reply from Jane Massarella, Operations Manager at AQS Homecare Hampshire East

Thank you for sharing your feedback. I am sorry to hear that you feel the service AQS delivered did not meet your expectations. I would like to reassure you that my team strive to deliver the highest quality care and work with our service users and those important to them to ensure their experience...  

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Review of AQS Homecare Sussex from Patricia B (Wife of Client) published on 8 May 2024 Submitted via Website
Overall Experience
This has taken me a while to do as I've been dealing with my husband's passing,
But I have to say the care my husband got from the team was second to none particularly the last week of his life, without their assistance we would never have got through the week, you are all so amazing kind thoughtful, I have no words to express my gratitude to you all, thank you all so very much.

Sending love to each and every one of you.

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Review of AQS Homecare Hampshire East from Victoria B (Next of Kin) published on 28 November 2022 Submitted via Website
Overall Experience

I would highly recommend AQS as a care provider. The delivery of care is A star. My mum has been with AQS for 18 months now and she is very happy and satisfied. The carers are friendly and flexible. My mother received weekly schedules informing her of who is coming and at what time. The office team are supportive and always friendly on the phone. I would happily recommend this team to anyone.

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Review of AQS Homecare Hampshire from Andrew D (Client / Service User) published on 27 July 2022 Submitted via Website
Overall Experience

Poor service. I need a double-up team but I am being told due to staff leaving and not being replaced, I will not get them. When I do get them it is rushed and they don't care how much pain they put you through. Poor service.

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Review of AQS Homecare Hampshire East from Stuart M (Son of Client) published on 4 December 2018 Submitted via Website
Overall Experience
My mother was with this company AQS Homecare Hampshire East from April 2018. Some staff were good other staff were not well trained to an acceptable level in our opinion, which the company is looking into.

My mother has now moved to a new care company.

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Review of AQS Homecare Sussex from Annette C (Daughter of Client) published on 10 July 2018 Submitted via Postal Card
Overall Experience

Since we have been with AQS Mum's care has improved and she has a smile on her face every time the carers turn up. AQS are very organised and very professional. We are very pleased we have them on board.

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Review of AQS Homecare Sussex from Robert R (Client / Service User) published on 25 May 2018 Submitted via Postal Card
Overall Experience

Very happy with AQS Homecare. Carers are very considerate to my needs. Good continuity with Carers.

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Review of AQS Homecare Sussex from J P (Daughter of Client) published on 23 May 2018 Submitted via Postal Card
Overall Experience

Mum happy to have continuity of care with the same Carer and coming at the same time each day.

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Review of AQS Homecare Sussex from G A (Son of Client) published on 18 May 2018 Submitted via Website
Overall Experience

Friendly staff, always helpful and polite. My mother is very happy with the service and is treated very well by all concerned.

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Review of AQS Homecare Hampshire East from Trevor S (Client / Service User) published on 4 July 2016 Submitted via Website
Overall Experience
In the whole of 10.5 years of being disabled AQS were the best providers of care that I have ever had when dealing with a person such as I with a Spinal Injury, being paralysed from the chest down and wheelchair bound and not being the easiest to care for.

They worked to a regular time schedule unlike many others. The staff were all trained to an acceptable level (unlike many others), they were the only ones that had Senior Carer's as well as the norm. Their out of hours contacts were real and live not just an answer phone as many others had.

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for AQS Homecare.

News (0)

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Frequently Asked Questions about AQS Homecare

Costs for home care providers owned by AQS Homecare

Average costs for home care provided by AQS Homecare by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by AQS Homecare, based on 5 out of their 5 locations.

Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £23.75

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

Average costs for home care provided by AQS Homecare by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by AQS Homecare, based on 5 out of their 5 locations.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

How many Agencies does AQS Homecare own?

AQS Homecare own 5 Agencies.

Which AQS Homecare Agencies have the highest review score?

AQS Homecare Sussex, AQS Homecare Hampshire East & AQS Homecare Hampshire have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AQS Homecare to verify any information. View our terms and conditions. AQS Homecare has a Basic Service - more info.