Home Care Providers Owned by AQS Homecare in Hampshire
Only the locations & reviews in Hampshire for AQS Homecare are showing below.
View the details of all 5 locations (with 10 reviews) owned by AQS Homecare
Are you responsible for the marketing of AQS Homecare?
View your Advertising Options
AQS Homecare Locations in Hampshire (2)
AQS Homecare Hampshire
1 review
10 Freemantle Business Park, Millbrook Road East, Southampton SO15 1JR
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £23.75 / hour
AQS Homecare Hampshire East
1.0
4 reviews
5 The Potteries, Wickham Road, Fareham PO16 7ET
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £23.75 / hour
Other Home Care Groups you may be interested in:
AQS Homecare Reviews in Hampshire (5)
Reviews posted for members of AQS Homecare
Review of
AQS Homecare Hampshire East
from Elaine G (Daughter of Client) published on 24 January 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
My experience with this company wasn't good and as the client's daughter, I made my first complaint and seems like it's the wrong thing I did. One of the managers came out to observe the carer and how she treats my mom, she went in the bathroom and asked if I own my house because there was some spots
in the ceiling. I had to tell her she wasn't here for that, she is here to observe the carer who is treating my mom rough in the bathroom when showering my mom.
Then you have another carer who wanted to fight me in my house because I told her she didn't give my mom her lunch time tablets. She explained my mom grabbed the pack from her. I went on to say we are trained to understand how dementia and Alzheimer's clients react and in that situation she should have changed the subject and then try administering the medication. I then said to her my mom shouldn't be treated less, she was up in my face saying 'you people'. I had to step back and ask her to leave. My experience continues.
Then you have another carer who wanted to fight me in my house because I told her she didn't give my mom her lunch time tablets. She explained my mom grabbed the pack from her. I went on to say we are trained to understand how dementia and Alzheimer's clients react and in that situation she should have changed the subject and then try administering the medication. I then said to her my mom shouldn't be treated less, she was up in my face saying 'you people'. I had to step back and ask her to leave. My experience continues.
Reply from Jane Massarella, Operations Manager at AQS Homecare Hampshire East
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
AQS Homecare Hampshire East
from Victoria B (Next of Kin) published on 28 November 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would highly recommend AQS as a care provider. The delivery of care is A star. My mum has been with AQS for 18 months now and she is very happy and satisfied. The carers are friendly and flexible. My mother received weekly schedules informing her of who is coming and at what time. The office team
are supportive and always friendly on the phone. I would happily recommend this team to anyone.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
AQS Homecare Hampshire
from Andrew D (Client) published on 27 July 2022 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Poor service. I need a double-up team but I am being told due to staff leaving and not being replaced, I will not get them. When I do get them it is rushed and they don't care how much pain they put you through. Poor service.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
AQS Homecare Hampshire East
from Stuart M (Son of Client) published on 4 December 2018 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
My mother was with this company AQS Homecare Hampshire East from April 2018. Some staff were good other staff were not well trained to an acceptable level in our opinion, which the company is looking into.
My mother has now moved to a new care company.
My mother has now moved to a new care company.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
AQS Homecare Hampshire East
from Trevor S (Client) published on 4 July 2016 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In the whole of 10.5 years of being disabled AQS were the best providers of care that I have ever had when dealing with a person such as I with a Spinal Injury, being paralysed from the chest down and wheelchair bound and not being the easiest to care for.
They worked to a regular time schedule unlike
They worked to a regular time schedule unlike
many others. The staff were all trained to an acceptable level (unlike many others), they were the only ones that had Senior Carer's as well as the norm. Their out of hours contacts were real and live not just an answer phone as many others had.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Loading...
Awards / Recognitions (0)
Loading...
Loading
Loading
Loading
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AQS Homecare to verify any information. View our terms and conditions. AQS Homecare has a Basic Service – more info.