Home Care Provider Owned by Brunelcare in Somerset
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Brunelcare Locations in Somerset (1)
Brunelcare Somerset Home Care Services
9.6
29 reviews
Crypton Technology Park, Crypton House, Bristol Rd, Bridgwater TA6 4SY
"Staff are prompt, polite, caring, efficient and helpful. Staff are also understanding and kind. My husband looks forward to seeing the…" Read all 29 reviews
Brunelcare Somerset Home Care Services, based in Somerset, provides high quality care to people in their own homes. Somerset Home Care service was rated by England's care regulator the Care Quality Commission as ‘Good’ in all areas in April 2022 (safe,… Read more about Brunelcare Somerset Home Care Services
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £30.93 / hour
Other Home Care Groups you may be interested in:
Brunelcare Reviews in Somerset (29)
Reviews posted for members of Brunelcare
Review of
Brunelcare Somerset Home Care Services
from Mervinia L (Client) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
I only had this help for 5 days, I have 3 different members of staff both I found very good pleasant people to talk too and worked with.
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThank you very much for taking the time to write a review I will ensure that it is shared with the team
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Review of
Brunelcare Somerset Home Care Services
from Tina H (Daughter of Client) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Would prefer male carer, but the current male and 2 females he really gets on with. After showering, it would be helpful if they would clean the bathroom afterwards. Dad struggles with the very young carers, having to cream between his groin.
Current care plan needs amending where I have indicated.
Current care plan needs amending where I have indicated.
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThank you for your feedback I will ensure that the Team Leader makes contact with you to change the support plan thank you for bringing this to our attention
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Review of
Brunelcare Somerset Home Care Services
from K H (Wife of Client) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are prompt, polite, caring, efficient and helpful. Staff are also understanding and kind. My husband looks forward to seeing the carers and it gives him someone else to talk to. I can't find any fault with Brunelcare, they are the best. Thank you.
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThank you this is lovely to read I will share this with the team
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Review of
Brunelcare Somerset Home Care Services
from A G (Client) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very positive experience and friendly staff who also enjoy a good chat and laugh with me, which is very important when I live on my own. Staff are willing to assist me at all times. I look forward to them coming as they always cheer me up.
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThank you very much for your review I will pass this on to the team
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Review of
Brunelcare Somerset Home Care Services
from Florence B (Client) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My husband used Brunelcare Somerset Home Care Services for sometime, but sadly died in June 2021. I have continued using their services as getting older and living on my own, and another reason being I broke my left shoulder/upper arm in three places two years ago and required help with washing and
dressing.
I do not remember exactly when we first used their services but I would think it must be ten years ago or maybe longer. I hope to continue having their help for the future, but at nearly 84 years old it depends on what the future holds.
I do not remember exactly when we first used their services but I would think it must be ten years ago or maybe longer. I hope to continue having their help for the future, but at nearly 84 years old it depends on what the future holds.
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Review of
Brunelcare Somerset Home Care Services
from S S (Client) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I always enjoy all my carers, their company and assentance when needed.
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThank you for your feedback and for talking the time to send this in it is very much apprciated
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Review of
Brunelcare Somerset Home Care Services
from Diana G (Client) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The service I get from all carer remain excellent standard since the first ever came to me.
Wonderful manners and I am treated with great repect.
Wonderful manners and I am treated with great repect.
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThank you so much for taking the time to write this lovely compliment I will share it with the team
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Review of
Brunelcare Somerset Home Care Services
from Janet S (Client) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Ever since I needed carers and I chose Brunelcare and they are the best and nothings too much trouble.
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThank you this is lovely to read I'm glad you are pleased with the service you are receiving
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Review of
Brunelcare Somerset Home Care Services
from Patricia R (Client) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good caring & helpful
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThank you for your feedback I will share it with the team
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Review of
Brunelcare Somerset Home Care Services
from J M (Partner of Client) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are please with the help we recieve for my partner
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThank you for taking the time to feedback it is aprreciiated
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Review of
Brunelcare Somerset Home Care Services
from Susan P (Client) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Brunel service is excellent - they turn up when they say they will and carry out tasks as requested
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThank you for your lovely feedback I will let the team know
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Review of
Brunelcare Somerset Home Care Services
from June H (Client) assisted by family/friend published on 8 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am very happy with the care I am receiving from Brunelcare. I would like to keep the bed I have been given to support my health. I was told to replace 2x beds that I bought myself to help with the assisted bed from Brunelcare. At present I do not use the bed as I am just getting over a hip replacement.
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThanks for your feedback I'm pleased you are happy with the service you receive if there is anything else we can do to support you please do not hesitate to contact us
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Review of
Brunelcare Somerset Home Care Services
from B W (Client) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have found the carers to be friendly caring and willing to do any task. They are all pleasant and usually on time. We couldn't manage without them they help us so much.
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThank you very much for taking the time to provde feedback
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Review of
Brunelcare Somerset Home Care Services
from Angela T (Client) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The girls that come are good, always willing to help with things, some more than others.
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care Servicesthank you very much for taking the time to review our service we appreciate your feedback
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Review of
Brunelcare Somerset Home Care Services
from Janet B (Client) assisted by family/friend published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
They are a lovely group of carer's and are very kind and treat me with kindness and respect
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThank you for your lovely feedback I will share this with the team
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Review of
Brunelcare Somerset Home Care Services
from Liz B (Daughter of Client) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dads review of care was carried out in a very thorough, kind and professional manner. We were given every opportunity to describe the care required in different situations.
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThank you very much for your feedack I will pass this on to the team
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Review of
Brunelcare Somerset Home Care Services
from D K (Mother of Client) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Lovely friendly staff. All regulars so my daughter knows them. A problem with water on the floor being trod over bedroom but not the caers fault. I will try to see if I could get a bigger shower trap. I bought plastic over shoes to help (which they did) until I was old they weren't allowed. Very dissapointing
& I don't know why not!
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThank you for your feedback I have asked the Team Leader to speak to you about the plastic over covers for the shoes and I apologise that this was not communicated to you at the time
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Review of
Brunelcare Somerset Home Care Services
from Dot P (Wife of Client) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carer staff are excellent & are very supportive to both of us as my husband's health & mobility deteriorate. We couldn't do without their care & support. They deserve a medal!!
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThank you very much for your review I will ensure that this is passed on to the care team.
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Review of
Brunelcare Somerset Home Care Services
from S K (Daughter of Client) published on 26 February 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I would like to express my heartfelt gratitude for the exceptional care provided to my dad by your team of carers. following his discharge, all 8 carers have been nothing short of fantastic - we truly could not have asked for more. they immediately adapted to the home routine and made Dad feel at ease
during a difficult transition. once an active, independent 90-year-old (1 month ago!) he now requires support for every aspect of life. Despite this, the carers have approached their role with cheerfulness, respect and unwavering kindness. Also, they've connected on a personal level, taking time to engage about family photos, hobbies etc. Their professionalism and compassion have made an immeasurable difference, and we are so grateful for the dignity and warmth they bring to Dad's care.
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThank you very much for this lovely feedback for the Discharge to Assess Team. I'm glad we were able to support your father during this difficult time and make things that little bit easier for him. I will pass this on to the Team, who I know will appreciate reading this.
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Review of
Brunelcare Somerset Home Care Services
from Sharon H (Daughter of Client) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the moment the carers started looking after my mum, I felt that I had made the right choice. They treated her with respect and dignity. Listened to her wishes and also showed great kindness towards her. Everyone that I have dealt with has been approachable and accommodating. I couldn't have asked
for a more professional service to care for my mum.
Reply from Mandy Curran, Manager at Brunelcare Somerset Home Care ServicesThank you so much for this lovely review, I'm so glad that we were given the opportunity to support your mum and it is comforting to read that she was happy with the service we provided. I will ensure that we pass on your comments to the team.
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Awards / Recognitions (0)
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