How many Agencies does Care Outlook Ltd own?

Care Outlook Ltd own 9 Agencies.

Which Care Outlook Ltd Agencies have the highest review score?

Care Outlook (Battersea) , Care Outlook (Oxford) & Care Outlook (Hackney) have the highest review score.

Care Outlook Ltd | 9 Home Care Providers

Review of
Care Outlook (Battersea)
from George G (Son of Client) published on 14 February 2024 Submitted via Website • Report

Overall Experience

The manager and all the staff really looked after my father so well, they were so caring and compassionate. Thank you so much for all your help, it really made a huge difference to us as a family.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
Care Outlook (Twickenham)
from K S (Partner of Client) published on 29 November 2021 Submitted via Website • Report

Overall Experience

The actual carers are helpful and try their best to carry out their duties, but as for the organisation of their office, it is absolute rubbish. My wife, who is disabled, doesn't know who is coming through the door or at what time. Morning calls can vary from 07.15 to 08.30, calls are not evenly spread

i.e. four hours apart. The company puts an extreme amount of pressure on the staff by not giving them time to travel from one client to the next. They also don't get break periods. The workload seems to change by the hour and often get sessions where they are waiting around for the next booked client (sometimes two to three hours) without being paid. In my opinion, it is no wonder this agency gets through so many staff. There just isn't any consistency with this company.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
Care Outlook (Hackney)
from Adam P (Husband of Client) published on 20 August 2021 Submitted via Website • Report

Overall Experience

Care Outlook has done the utmost to ensure that my wife has been provided with the highest quality of care that they are able to give. I am so glad that we have them and would suggest to anyone out there to go with them! High-quality care and actually care about their clients!

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
Care Outlook (Twickenham)
from Paul H (Son of Client) published on 6 July 2020 Submitted via Website • Report

Overall Experience

This is my first experience of using a care agency. I appreciate that carers can only do so much. Saying that it does feel a bit like Care Outlook, not necessarily the carers themselves, treat their clients as commodities. It is ‘soft touch’, ‘clock in clock out’ mentality rather than actually encouraging

the carers to make progress with their clients. I would like to see a real improvement over the coming week to see proper care taking place.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
Care Outlook (Oxford)
from John C (Son of Client) published on 30 March 2020 Submitted via Website • Report

Overall Experience

With the unprecedented times we are all experiencing at this time, along with NHS staff who are doing an incredible time, there are a lot of unsung heroes. One group in particular are Care Outlook. With restrictions in place for visiting, the Care Outlook Team are now my 99 year old Mother's contact

with the 'outside world'. For the first time last Saturday, instead of Mum doing her weekly shop with me, I did it on my own then I arranged to meet one of her Carers outside the home. He took all the shopping to her where he unpacked and put everything away, as well as his normal routine of preparing her Lunch.
Thank you to each and every one of you who look after Mum. I know with your positivity you help her in this very difficult time. You also put my mind at ease as well.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
Care Outlook (Oxford)
from Esme G (Client) published on 31 January 2020 Submitted via Postal Card • Report

Overall Experience

All work really hard and will do anything I ask. They are all very good.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
Care Outlook (Oxford)
from R O (Son of Client) published on 21 January 2020 Submitted via Postal Card • Report

Overall Experience

Care Outlook have been looking after my 86 year old mother for 18 months. I really cannot fault their service. From the management to the carers they are friendly, professional, efficient, caring and 100% trustworthy. Thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
Care Outlook (Oxford)
from Tracy T (Daughter of Client) published on 2 December 2019 Submitted via Website • Report

Overall Experience

Staff vary and change. Sadly when there is a good one who gets to know mum well and she likes them they move on.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
Care Outlook (Oxford)
from T N (Son of Client) published on 29 November 2019 Submitted via Postal Card • Report

Overall Experience

Constructive and caring.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
Care Outlook (Oxford)
from Nick W (Nephew of Client) published on 26 November 2019 Submitted via Website • Report

Overall Experience

The Care Outlook team are incredibly efficient and well organised and it is most reassuring to know that my aunt is being cared for by such kind, considerate and helpful people.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
Care Outlook (Hackney)
from Charlene B (Client) published on 14 June 2019 Submitted via Website • Report

Overall Experience

A carer was meant to come around the time of 6:30 pm, the company have said that the carers came at around 6:10 pm and was then told to leave as the service user wasn't in, but I (one of the grandchildren) believe that no one came and then when we phoned and spoke to the manager in charge she was very

rude and didn't comply with company procedure and as a service user I am not happy and will not be using this care company at all.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
Care Outlook (Battersea)
from Mary D (Client) published on 23 February 2016 Submitted via Website • Report

Overall Experience

The care I receive is compassionate & centred on me & my abilities. The carers always make time to sit down & talk to me & get to know me. I feel cared for by everyone. The carers call if a traffic hold up is going to make them late. Contacting the office is easy & I'm treated with respect. Thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Home Care Providers Owned by Care Outlook Ltd

Care Outlook Ltd Locations (9)

Care Outlook Ltd Reviews (12)

Reviews posted for members of Care Outlook Ltd

Care Outlook (Battersea)

Care Outlook (Twickenham)

Care Outlook (Hackney)

Care Outlook (Twickenham)

Care Outlook (Oxford)

Care Outlook (Oxford)

Care Outlook (Oxford)

Care Outlook (Oxford)

Care Outlook (Oxford)

Care Outlook (Oxford)

Care Outlook (Hackney)

Care Outlook (Battersea)

Awards / Recognitions (0)

Loading

Loading

Loading

Frequently Asked Questions about Care Outlook Ltd

How many Agencies does Care Outlook Ltd own?

Which Care Outlook Ltd Agencies have the highest review score?

Promote on homecare.co.uk

Search for

Care Seekers

Job Seekers