Care Outlook (Oxford)

53 West Way, Botley, Oxford OX2 0JE
Review Us
6 Reviews
  • Care Outlook (Oxford), Oxford
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Group/Owner

Person in charge

  • Terri Lynes (Registered Branch Manager)
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Care Outlook (Oxford) Reviews (6)

Over all time Care Outlook (Oxford) has 6 reviews.

Overall Experience
  • 3
  • 2
  • 1
  • 0
  • 0
Date Published
  • 6
  • 0
  • 0
  • 0
  • 6
Reviewer Connection to Care Outlook (Oxford)
  • 3
  • 1
  • 1
  • 1
Total of 6, showing 1-6
Review from John C (Son of Client) published on 30 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
With the unprecedented times we are all experiencing at this time, along with NHS staff who are doing an incredible time, there are a lot of unsung heroes. One group in particular are Care Outlook. With restrictions in place for visiting, the Care Outlook Team are now my 99 year old Mother's contact
with the 'outside world'. For the first time last Saturday, instead of Mum doing her weekly shop with me, I did it on my own then I arranged to meet one of her Carers outside the home. He took all the shopping to her where he unpacked and put everything away, as well as his normal routine of preparing her Lunch.
Thank you to each and every one of you who look after Mum. I know with your positivity you help her in this very difficult time. You also put my mind at ease as well.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Esme G (Client) published on 31 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All work really hard and will do anything I ask. They are all very good.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R O (Son of Client) published on 21 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care Outlook have been looking after my 86 year old mother for 18 months. I really cannot fault their service. From the management to the carers they are friendly, professional, efficient, caring and 100% trustworthy. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Tracy T (Daughter of Client) published on 2 December 2019 Submitted via Website • Report
Overall Experience 3.0 out of 5
Staff vary and change. Sadly when there is a good one who gets to know mum well and she likes them they move on.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from T N (Son of Client) published on 29 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Constructive and caring.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Nick W (Nephew of Client) published on 26 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Care Outlook team are incredibly efficient and well organised and it is most reassuring to know that my aunt is being cared for by such kind, considerate and helpful people.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Care Outlook (Oxford)

What Type of Services does Care Outlook (Oxford) offer?

Care Outlook (Oxford) offers Home Care.

How many Carers does Care Outlook (Oxford) employ?

Care Outlook (Oxford) employs 18 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Outlook (Oxford) to verify any information. View our terms and conditions. Care Outlook (Oxford) has an Basic Service - more info.