Care Outlook (Oxford)

53 West Way, Botley, Oxford OX2 0JE
Review Us
6 Reviews
  • Care Outlook (Oxford), Oxford

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Group/Owner

Person in charge

  • Terri Lynes (Registered Branch Manager)

Care Outlook (Oxford) Reviews (6)

Over all time Care Outlook (Oxford) has 6 reviews.

Overall Experience

  • 3
  • 2
  • 1
  • 0
  • 0

Date Published

6
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6
Overall Experience  Overall Experience 5.0 out of 5

With the unprecedented times we are all experiencing at this time, along with NHS staff who are doing an incredible time, there are a lot of unsung heroes. One group in particular are Care Outlook. With restrictions in place for visiting, the Care Outlook Team are now my 99 year old Mother's contact
with the 'outside world'. For the first time last Saturday, instead of Mum doing her weekly shop with me, I did it on my own then I arranged to meet one of her Carers outside the home. He took all the shopping to her where he unpacked and put everything away, as well as his normal routine of preparing her Lunch.
Thank you to each and every one of you who look after Mum. I know with your positivity you help her in this very difficult time. You also put my mind at ease as well.

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Value for Money

Overall Experience  Overall Experience 4.0 out of 5

All work really hard and will do anything I ask. They are all very good.

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Overall Experience  Overall Experience 5.0 out of 5

Care Outlook have been looking after my 86 year old mother for 18 months. I really cannot fault their service. From the management to the carers they are friendly, professional, efficient, caring and 100% trustworthy. Thank you.

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Management

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Overall Experience  Overall Experience 3.0 out of 5

Staff vary and change. Sadly when there is a good one who gets to know mum well and she likes them they move on.

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Overall Experience  Overall Experience 4.0 out of 5

Constructive and caring.

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Overall Experience  Overall Experience 5.0 out of 5

The Care Outlook team are incredibly efficient and well organised and it is most reassuring to know that my aunt is being cared for by such kind, considerate and helpful people.

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Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Feb 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Care Outlook (Oxford)

What Type of Services does Care Outlook (Oxford) offer?

Care Outlook (Oxford) offers Home Care.

How many Carers does Care Outlook (Oxford) employ?

Care Outlook (Oxford) employs 18 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Outlook (Oxford) to verify any information. View our terms and conditions. Care Outlook (Oxford) has an Basic Service - more info.