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Home Care Provider Owned by The Human Support Group Ltd in Cleveland & Teesside

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  • Home Care Provider Owned by The Human Support Group Ltd in Cleveland & Teesside

Only the locations & reviews in Cleveland & Teesside for The Human Support Group Ltd are showing below.

View the details of all 12 locations (with 3 reviews) owned by The Human Support Group Ltd

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The Human Support Group Ltd Locations in Cleveland & Teesside (1)

1 Home Care Provider owned by The Human Support Group Ltd in Cleveland & Teesside
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The Human Support Group Ltd Reviews in Cleveland & Teesside (1)

Reviews posted for members of The Human Support Group Ltd

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Review of

Human Support Group - Middlesbrough

from K K (Daughter of Client) published on 27 February 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
The manager of this company, takes zero accountability for any mistakes made by staff and actually has the audacity to blame vulnerable, disabled service users. Some of the carers are fantastic however many have issues with delivering time critical medication on time and correctly. Sadly instead of
acknowledging issues and working with staff to provide more training and support etc to resolve this, simply refuses to even acknowledge any problems so mistakes continue. This is extremely dangerous and quite frankly bizarre that a manager acts this way. She was also aware that my father was paying for a 1 hour call but carers were only staying for 15-30mins. Quite worrying how many vulnerable people are having this done to them too and extremely dishonest.
Reply from C Groves, Manager at Human Support Group - MiddlesbroughThank you for sharing your feedback with us. We understand that the matter has now been resolved, and we truly appreciate you giving us the chance to investigate. While we haven't found evidence of an error taking place, we understand you raising this type of concern. If there's anything more you'd like to discuss, we're always here to help.
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