- Older Person Care
- Younger Adult Care
- Long Term
- Short Term
- Visiting Care
- Live-in Care
- Dementia Care
- 24 Hour Care
- Overnight Care (Sleeping)
- Overnight Care (Waking)
Reviews posted for members of The Care Bureau Ltd.
Over four weeks, this agency was funded to provide...
We raised this through four formal assessments with management. Their manager personal
The company has not responded or followed complaints procedure. It has failed to respond with my compliant against two members of their staff. Things got so bad I had to ban this company and its staff from our home. The CQC who have not taken on board my complaint. The local authority closed my...
The company has not responded or followed complaints procedure. It has failed to respond with my compliant against two members of their staff. Things got so bad I had to ban this company and its staff from our home. The CQC who have not taken on board my complaint. The local authority closed my complaint without even investigating. Their own documentation insists social services have a lead roll with any complaints by passing the CQC to handed my complaint to the "do as they please" local authority. I would like a response to my complaint. If they wish to find their company highlighted in the National Newspapers or in court they should continue to ignore me. I will not be silenced. I will not go away. Serious issues with safeguarding exist. My wife, our home and welfare was put at risk. I need a response to my complaint.
Dear Mr N We provided care to your wife for a little over five weeks following a transfer from another care provider. We understand that you were initially unhappy at not being consulted on the decision to transfer. Like any good care provider, we are grateful to receive feedback and despite our...
Dear Mr N We provided care to your wife for a little over five weeks following a transfer from another care provider. We understand that you were initially unhappy at not being consulted on the decision to transfer. Like any good care provider, we are grateful to receive feedback and despite our efforts to engage with you, we are sorry that we could not find a way to deliver care to your wife that also worked for you. Your complaints were considered by our Registered Manager, by me and by our CEO. We strongly believe in the right of care recipients and their loved ones to raise concerns with both CQC and local authorities. We are grateful to you for acknowledging that neither CQC nor the local authority found an issue with the care we delivered to your wife or how we managed the interaction with you. We hope that you have been able to work with the local authority to find a care provider who better suits your and most importantly your wife's needs. Yours sincerely LB, Regional Manager.
The Care Bureau has ensured my mum has been supported with Carers throughout this difficult Covid19 Pandemic. They have ensured she has remained well, safe and cheerful. I live in Hampshire and I have to rely on phone contact only. I want to express my deep thanks for being able to put my trust in...
The Care Bureau has ensured my mum has been supported with Carers throughout this difficult Covid19 Pandemic. They have ensured she has remained well, safe and cheerful. I live in Hampshire and I have to rely on phone contact only. I want to express my deep thanks for being able to put my trust in you all for mum’s care. It is a dangerous and frightening situation to work in and I am so grateful to you all for your commitment to your role.
Thank you for your kind words, we shall ensure we pass the message of support onto the care staff.
I have been with your company for a while now. My care has been very good but there have been a couple of complaints. The care I receive is very good, I have lovely carers and they do well and do excellent work.
I have been with your company for a while now. My care has been very good but there have been a couple of complaints. The care I receive is very good, I have lovely carers and they do well and do excellent work.
There are currently no awards/recognitions posted yet for The Care Bureau Ltd.
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Average costs for home care provided by The Care Bureau Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by The Care Bureau Ltd, based on undefined out of their 6 locations.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
The Care Bureau Ltd own 6 Agencies.
The Care Bureau Ltd - Rugby Domiciliary, The Care Bureau Ltd - Northampton Domiciliary & The Care Bureau Ltd - Leamington Spa Supported Living and Domiciliary have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Care Bureau Ltd to verify any information. View our terms and conditions. The Care Bureau Ltd has a Basic Service -what a Basic Service includes.