Home Care Providers Owned by Meridian Community Care Ltd in Kent

by with something enroute to another client of pop in when passing. The care provided is quite outstanding giving us the knowledge that someone is looking out for mum when we are not about. Sometimes all that is needed is a chat to raise her spirits, as a social person the reduction of Sheltered Housing Plus to basic has had a detrimental affect on mum so the contact has been so important. The carers have been exceptional but also the back room staff, David, Gail and Leon have always been helpful and a pleasure to deal with. Mum hasnt been well recently and had had to move to a care home. Thank you all for your help and kindness!!

to inform them in advance of the date and approximate time I proposed to visit. It worked out that carers were present during some, and occasionally, all of the visiting time.

The Meridian staff I met, both in the client's home and in the Office, were very professional, kind, helpful and friendly. There was just one occasion when a carer attempted to prevent my visit on the grounds that the client would not know me. The client did recognise me and I was permitted to remain. Though a little abrupt, I am sure this carer was only acting as they thought best for the client.

Overall, though friend not family, I have nothing but praise for Meridian Care at all levels.

trust. I know that he is being looked after and they are quick to flag any potential issues before they become an actual problem. No complaints to speak of whatsoever. And I have tried a lot of care companies over the years with both parents plus I've done assessments of care services as part of my job. So, I'm a very harsh critic and incredibly hard to please!

most relaxed.
The office staff are friendly and were always approachable. They contacted us whenever there was something to be concerned about. I was especially grateful for the sensitive way they kept us informed during the final week of her life.
In short I highly recommend them not only for the care they give to your loved one but also to you.

of them. All were cheerful and very obliging.
My only slight niggle is that I saw many carers in the short period I used the service and some consistency in who came would have been appreciated by me. I am not sure whether it was my fault that this happened but I hope I wasn't too demanding.
Overall, Meridian provided a very useful and very good service for me as I came to terms with my changed lifestyle.

recommend them more highly and definitely the main carer!
Thank you, Meridian, for all you have done and all your support over the years it was much appreciated.

It is not only the carers themselves but the office staff are extremely friendly and most helpful at all times. An excellent service all round, highly recommended.

herself and was fiercely independent so in a way didn't really need a visit at all. However, the fact that she was happy to carry on, albeit only once a week, is testament to the great team and kind care staff and I know she had become really quite fond of a couple of the lovely ladies that used to call round. My amazing mum sadly passed away on 15th March this year so we won't be needing Meridian's services any longer. One of the staff members has sent me the most lovely message which has meant a lot. I would not hesitate in recommending them if you have found yourself in the position of needing some extra help, should a loved one wish to live independently in their own home as long as they can.

to manage things. The office staff did all they could to implement this as soon as possible.

I understand these are busier times.
I would recommend this company and definitely the main carer!
Thank you, Meridian, for all you have done.

good-humoured and gave us both smiles and laughter on many occasions. We were both treated with respect and my husband with dignity during the time they provided him with personal care, comfort and attention, encouraging him to eat and drink, as well as the physical attention needed.
The management of my husband's care was efficient, with attention to detail and proper review so it was carried out without problems or issues.
I can only end by saying your clients are lucky to have you looking after them.

patient with my father and I cannot thank him enough. Other carers covered his days off or holidays and they were very good too. My father could be moody at times and would refuse a wash very frequently but he was very good with him. I had had previous experience with another carer company for my mother and the difference with Meridian was the continuity of the same carer as much as possible. I also found I was able to speak with the office of Meridian and the staff there were very helpful and knew sufficient information about Dad to always help me and to put my mind at rest. I would highly recommend Meridian Care.

The team met all the requirements that my father needed at that time, they were very helpful, kept us informed of any developments on the day and I cannot recommend them more highly. Well done Meridian Care and thank you.

help and support. They are in a class of their own. Highly recommended.

at the same times each day means a trusting and friendly relationship has been embedded and continues to blossom. Nothing is too much trouble and their whole set-up puts our minds at rest in the processes and regime in place for mum.

They are very good at coming at the scheduled time and it is very rare that the time of an appointment has to be changed. The care they give him is excellent and they carefully follow the arranged protocols. My husband and I are very happy with the service and have no complaints.