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Home Care Providers Owned by Meridian Community Care Ltd in Kent

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8.9 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Meridian Community Care Ltd in Kent

Only the locations & reviews in Kent for Meridian Community Care Ltd are showing below.

View the details of all 2 locations (with 52 reviews) owned by Meridian Community Care Ltd

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Meridian Community Care Ltd Locations in Kent (2)

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2 Home Care Providers owned by Meridian Community Care Ltd in Kent
Meridian Community Care Ltd (Canterbury)

Unit 88 Thomas Way, Lakesview Inter Business Park, Hersden, Canterbury CT3 4NH 

9.8 46 reviews
"Meridian looked after my mother during the final few years of her life. They always showed genuine care and compassion not just to her but…"   Read all 46 reviews

Meridian Community Care is located in Hersden, Canterbury and delivers care and support to people living in the local area, supporting them to remain living in their own homes. Care staff aim to support people who may not be able to fully look after… Read more about Meridian Community Care Ltd (Canterbury)

  • Care Provided
  • Dementia
Meridian Community Care Ltd (Dover)

1st Floor, 25 Castle Street, Dover CT16 1PT 

8.0 6 reviews
  • Care Provided
  • Dementia
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Meridian Community Care Ltd Reviews in Kent (52)

8.9

Meridian Community Care Ltd has a Group Review Score of 8.9 (8.885) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Meridian Community Care Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Meridian Community Care Ltd
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Review of

Meridian Community Care Ltd (Dover)

from Michelle T (Daughter of Client) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Two years into care from Meridian and very happy. The small team are personable, respectful and lovely humans. They care for Dad brilliantly and nothing is deemed to be too much trouble. They feel more like an extension of our family than paid care. I live away so I have to have a company I can fully
trust. I know that he is being looked after and they are quick to flag any potential issues before they become an actual problem. No complaints to speak of whatsoever. And I have tried a lot of care companies over the years with both parents plus I've done assessments of care services as part of my job. So, I'm a very harsh critic and incredibly hard to please!
Reply from Marketa Jurickova, Dover Branch manager at Meridian Community Care Ltd (Dover)

Thank you Michelle. It is a pleasure to look after your dad.Thank you for your kind words.

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Review of

Meridian Community Care Ltd (Canterbury)

from Tracey C (Daughter of Client) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Meridian looked after my mother during the final few years of her life. They always showed genuine care and compassion not just to her but also to us when we visited. They dealt with her with humour and always with thoughtfulness. They enabled her to stay in her own home where she was happiest and
most relaxed.
The office staff are friendly and were always approachable. They contacted us whenever there was something to be concerned about. I was especially grateful for the sensitive way they kept us informed during the final week of her life.
In short I highly recommend them not only for the care they give to your loved one but also to you.
Reply from Leon Collins, Manager at Meridian Community Care Ltd (Canterbury)

Thank you for your kind words. It was our absolute privilege and pleasure caring for mum, at home, these past 8 years; and am so pleased to hear of the comfort it gave you, as a a family. Thank you for entrusting us with her care.

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Review of

Meridian Community Care Ltd (Canterbury)

from A C (Client) published on 3 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have just terminated my contract with Meridian because I am now able to care for myself so this is a review of the 4 months or so I had using their services. I met only politeness and consideration from all and a willingness on the part of the carers who came to my house to fulfil any task I asked
of them. All were cheerful and very obliging.
My only slight niggle is that I saw many carers in the short period I used the service and some consistency in who came would have been appreciated by me. I am not sure whether it was my fault that this happened but I hope I wasn't too demanding.
Overall, Meridian provided a very useful and very good service for me as I came to terms with my changed lifestyle.
Reply from Leon Collins, Manager at Meridian Community Care Ltd (Canterbury)

Thank you, for your kind words. On behalf of the team, it was our pleasure to support you, at home. Best wishes for the future, from all of the team here at Meridian Care.

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Review of

Meridian Community Care Ltd (Canterbury)

from John A (Husband of Client) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Meridian Care provided excellent care for my wife for over 7 years. The careers went above and beyond to help and became our friends. The team met all the requirements that my wife needed, nothing was ever too much trouble they were very helpful, kept us informed of any changes on the day and I cannot
recommend them more highly and definitely the main carer!
Thank you, Meridian, for all you have done and all your support over the years it was much appreciated.
Reply from Leon Collins, Manager at Meridian Community Care Ltd (Canterbury)

Thank you for the kind words. We hope you are both well in your new home and wish you all the best for the future.

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Review of

Meridian Community Care Ltd (Canterbury)

from Sharon B (Next of Kin) published on 25 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care by the staff of Meridian Care was invaluable to the service user as it enabled her to remain living in her own home until her passing as she had wished. They looked after her with such care and thoughtfulness over the past decade and the service user was so happy and comfortable in their care.
It is not only the carers themselves but the office staff are extremely friendly and most helpful at all times. An excellent service all round, highly recommended.
Reply from Leon Collins, Manager at Meridian Community Care Ltd (Canterbury)

Thank you, for the kind words. On behalf of the whole Meridian team, it was our absolute pleasure and honour to provide care these past 8 years.

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Review of

Meridian Community Care Ltd (Canterbury)

from Joanne M (Daughter of Client) published on 14 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friend recommended Meridian Care to me when my mum needed some support at home and KCC social services were unable to assist. I'm so glad that I chose Meridian and that they were happy to accommodate Mum, even though she only needed a small amount of help. Over time, Mum could manage more easily by
herself and was fiercely independent so in a way didn't really need a visit at all. However, the fact that she was happy to carry on, albeit only once a week, is testament to the great team and kind care staff and I know she had become really quite fond of a couple of the lovely ladies that used to call round. My amazing mum sadly passed away on 15th March this year so we won't be needing Meridian's services any longer. One of the staff members has sent me the most lovely message which has meant a lot. I would not hesitate in recommending them if you have found yourself in the position of needing some extra help, should a loved one wish to live independently in their own home as long as they can.
Reply from Leon Collins, Manager at Meridian Community Care Ltd (Canterbury)

Thank you for your lovely feedback Joanne. It was our absolute pleasure caring for Mum at home, where I know our staff are remembering her fondly. She is sorely missed here at Meridian. Best wishes to you and the family.

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Review of

Meridian Community Care Ltd (Canterbury)

from Lindsay T (Niece of Client) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have used Meridian Care for the past 18 months to help look after my elderly aunt. The care she received was fantastic, always helpful and polite. Thank you for helping us keep her independent at home for as long as possible.
Reply from Leon Collins, Manager at Meridian Community Care Ltd (Canterbury)

Thank you, for the lovely feedback. We hope your Aunt is settling well into her new home.

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Review of

Meridian Community Care Ltd (Canterbury)

from A W (Daughter of Client) published on 2 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was treated with care and dignity. A carer always turned up, he wasn't let down once in 13 months. If there were any problems they contacted us to let us know. The office was very helpful. Dad started with 30 minutes a day and it was increased over the 13 months to an hour a day as he found it difficult
to manage things. The office staff did all they could to implement this as soon as possible.
Reply from Leon Collins, Manager at Meridian Community Care Ltd (Canterbury)

Thank you for your kind words. It was a pleasure caring for Dad, these past 13 months, and wish him well in his new home.

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Review of

Meridian Community Care Ltd (Canterbury)

from A S (Granddaughter of Client) published on 18 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Meridian Community Care looked after my grandma very well. Especially the carer who went above and beyond, she always stayed for a chat and never left without making sure everything was completed and Grandma was safe and happy.
Some weekend carers would only pop in and stay for 10 minutes or so but
I understand these are busier times.
I would recommend this company and definitely the main carer!
Thank you, Meridian, for all you have done.
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Review of

Meridian Community Care Ltd (Canterbury)

from David S (Husband of Client) published on 26 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late wife was with Meridian from Oct 2018 until end of August 2023 - during this time, she received excellent care. The carers were always there, when needed, backed up a great team in the office. I can recommend this company to look after your loved ones, when help is needed.
Reply from Leon Collins, Manager at Meridian Community Care Ltd (Canterbury)

Thank you for the lovely feedback, David. On behalf of the company, it was our pleasure assisting you caring for your wife these past five years.

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Review of

Meridian Community Care Ltd (Canterbury)

from Joan L (Wife of Client) published on 17 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our carers for my husband were faultless. They became our friends our much-needed support and provided my husband with real loving care for the weeks he was here at home on end-of-life care. They provided me with much-needed support and concerned care when it was needed most. They were never less than
good-humoured and gave us both smiles and laughter on many occasions. We were both treated with respect and my husband with dignity during the time they provided him with personal care, comfort and attention, encouraging him to eat and drink, as well as the physical attention needed.
The management of my husband's care was efficient, with attention to detail and proper review so it was carried out without problems or issues.
I can only end by saying your clients are lucky to have you looking after them.
Reply from Leon Collins, Manager at Meridian Community Care Ltd (Canterbury)

Thank you for the lovely feedback, Joan. It was our absolute pleasure to provide your husband's care and I know all the staff were very fond of him.

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Review of

Meridian Community Care Ltd (Canterbury)

from Richard A (Son of Client) published on 26 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent and helpful.
Brilliant help.
Reply from Leon Collins, Manager at Meridian Community Care Ltd (Canterbury)

Thank you for your feedback. It was our pleasure caring for mum.

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Review of

Meridian Community Care Ltd (Canterbury)

from Joy R (Daughter of Client) published on 15 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Meridian Care looked after my father until he went into a residential home earlier this month and I would like to thank them for all they did for him. They initially came out to do an assessment on him and thereafter a member of their team came out daily. His main carer and was very understanding and
patient with my father and I cannot thank him enough. Other carers covered his days off or holidays and they were very good too. My father could be moody at times and would refuse a wash very frequently but he was very good with him. I had had previous experience with another carer company for my mother and the difference with Meridian was the continuity of the same carer as much as possible. I also found I was able to speak with the office of Meridian and the staff there were very helpful and knew sufficient information about Dad to always help me and to put my mind at rest. I would highly recommend Meridian Care.
Reply from Leon Collins, Manager at Meridian Community Care Ltd (Canterbury)

Thank you for your kind feedback, Joy. We are pleased that Dad is settling well into his new home, and that we were able to assist him being at home for as long as he did.

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Review of

Meridian Community Care Ltd (Canterbury)

from O H (Solicitor of Client) published on 14 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My client was cared for by Meridian Care over several years until she recently passed away. The care was excellent and we were able to change the care plan to meet her needs as her needs changed. Thank you very much for looking after my client so well.
Reply from Leon Collins, Manager at Meridian Community Care Ltd (Canterbury)

Thank you for your feedback, it was our absolute pleasure caring for her over the years. She is greatly missed among the team here at Meridian.

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Review of

Meridian Community Care Ltd (Canterbury)

from John F (Son of Client) published on 2 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service we received from the team at Meridian Care was excellent from the first call to them arranging care for my father until he went into hospital and the care that they were providing finished. However, that did not stop contacting us to see how our father was progressing until he passed away.
The team met all the requirements that my father needed at that time, they were very helpful, kept us informed of any developments on the day and I cannot recommend them more highly. Well done Meridian Care and thank you.
Reply from Leon Collins, Manager at Meridian Community Care Ltd (Canterbury)

Thank you for your kind words, John. It was a great pleasure to assist you in caring for dad, at home.

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Review of

Meridian Community Care Ltd (Canterbury)

from Chris H (Son of Client) published on 8 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been cared for by Meridian for two years. Unfortunately, her condition means she now needs to move into a nursing home for 24-hour care.
Meridian's teams were all very kind and patient with mum despite some quite challenging behaviour on occasions.
We can't thank Meridian enough for their
help and support. They are in a class of their own. Highly recommended.
Reply from Leon Collins, Registered Manager at Meridian Community Care Ltd (Canterbury)

Thank you for the lovely feedback, Chris. It was our absolute pleasure looking after mum. She is very much missed among the team.

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Review of

Meridian Community Care Ltd (Dover)

from Andy F (Son of Client) published on 15 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Could not recommend Meridian Community Care highly enough in supporting my mum who has mixed dementia. The staff are very friendly, and compassionate and they use their skills to ensure all of her needs are met and the care plan is followed with both respect and dignity. Having the same carers arriving
at the same times each day means a trusting and friendly relationship has been embedded and continues to blossom. Nothing is too much trouble and their whole set-up puts our minds at rest in the processes and regime in place for mum.
Reply from Marketa Jurickova, Dover Branch manager at Meridian Community Care Ltd (Dover)

Thank you Andy for your kind words, continuity of carers and times set is something we always aim to achieve.

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Review of

Meridian Community Care Ltd (Dover)

from Susan G (Wife of Client) published on 13 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Meridian Care for about eight years. My husband is in his nineties and gets very anxious if routines are not followed and things become unpredictable. It is particularly helpful, therefore, that there are just three carers who look after him and that they understand his needs so well.
They are very good at coming at the scheduled time and it is very rare that the time of an appointment has to be changed. The care they give him is excellent and they carefully follow the arranged protocols. My husband and I are very happy with the service and have no complaints.
Reply from Leon Collins, Manager at Meridian Community Care Ltd (Dover)

Thank you for the lovely words, Susan. I can not believe it has been 8 years already!

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Review of

Meridian Community Care Ltd (Canterbury)

from Jean H (Daughter of Client) published on 13 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like express our gratitude to the wonderful staff at Meridian Care for helping us to care for Mum in her final years. The carers treated Mum with dignity and respect and supported our family in so many ways. Nothing was ever too much trouble and Mum became very fond of her regular care team.
Thank you.
Reply from Leon Collins, Manager at Meridian Community Care Ltd (Canterbury)

Thank you Jean, for your lovely words. It was our absolute pleasure caring for mum at home.

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Review of

Meridian Community Care Ltd (Dover)

from Judy B (Daughter of Client) published on 5 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Meridian Care have supported my elderly mum for almost three years in her own home, assisting her to maintain her independence in a respectful but friendly manner. I have nothing but the highest praise for her dedicated team of carers; they are reliable, cheerful and caring - in fact nothing ever feels
that it would even be too much trouble for any of them. The fact that Meridian ensure that she has the same carers on a regular schedule has really helped mum to build a trusting relationship with her small team and, in turn, it means that each of them understand her needs, including her drive to be as independent as possible within her physical limitations. They always put a smile on her face, even when she is feeling a bit down, and are a valuable link to the outside world which enriches her life even more. It’s lovely to hear them laughing and joking together when I pop in. I would not hesitate to recommend this company to anybody - thank you for everything you do.
Reply from Marketa Jurickova, Dover Branch manager at Meridian Community Care Ltd (Dover)

Thank you for the wonderful review. Our carers enjoy the banter they have with your mum.

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Awards / Recognitions (2)

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