Home Care Provider Owned by Bridgewater Home Care in Hertfordshire

rapidly changing needs and helped the family to understand what to expect at each stage. Above all, my mum said that she felt safe with all the carers.

responsive and flexible, on occasion changing visit times to help support me, as well as collecting medication, and slotting in extra calls. Mother had two regular carers who were extremely attentive, providing continuity of care so changes in her condition were flagged immediately. They made her as comfortable as possible, e.g. managing to wash her hair even though she was bedbound. She was always treated with respect and kindness, and as an individual.
The managers only employ the best. Their team of dedicated carers accomplish their tasks in the allotted time without rushing the client. The managers are "hands on" managers; there are no ivory towers! This agency really does care.

a caring helping hand. The carers have even taken mum and dad to social events on their own time. I am very thankful for such a caring and professional team. I highly recommend them to anyone with elderly and vulnerable family members that need wonderful carers.

difficult financial situation and underfunding by the council and have done their best to adapt to our situation.
I feel that the management are always available to listen to us if we have a problem.Many of the carers are very cheeful and do their best to look after my mothers needs.I am impressed that they travel quite far to look after my mother and sometimes turn up early for sit-in visits to help me.
Overall we are very happy with the care provided.

to changes in care for my dad and have helped me by offering solutions to make things easier. I am very happy with the service they provide and feel I can talk to the manager quite comfortably if I have any issues.

and respect throughout. The family is so grateful to the whole team for their care and cannot imagine how difficult this period would be without their support. In a time of bad press and horror stories, they shine through as inspiring examples of what end of life care can look like, given the right people at the helm.

reluctant. His quality of life has improved in the past few months with their support.
The care shown towards my mother-in-law has been exceptional, she is so well cared for.
I would highly recommend to anyone looking for care for a loved one.
The manager is very responsive and always has suggestions of what support can be offered to support all of us.

who would be looking after my mother-in-law whilst we went away. We'll definitely be using this service again, and thank you again for providing us with a much-needed family break knowing that my mother-in-law was in great hands!

father enjoying the time he spends with them.

and her team are always available on the phone should we need anything. My father-in-law is, most importantly, happy and looks forward to his visits and the activities he is taken to. Thank you so much.

care homes because he's even more confused when he's not at home so the home care respite service was perfect for us. I would highly recommend it. Thank you.

my father and with me has been exemplary. The support they are also providing my father, in helping him live with someone diagnosed with Alzheimer's, has made the world of difference. I trust every one of the team completely and their care and support have changed all of our lives for the better. I would recommend them wholeheartedly.

to date. Our son, who is receiving the care, also loves having them around and is very positive about them and sees them as friends. We would highly recommend their services.

but positive. All the staff have been brilliant and we are very grateful for the services, care and support. They carried out a detailed assessment of our son's needs and have gone beyond meeting his needs. He loves the staff and is very positive about them. He not only sees them as carers but also as friends. We would highly recommend their services.