Home Care Providers Owned by Bridgewater Home Care in Greater Manchester

9.8 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Bridgewater Home Care in Greater Manchester

Only the locations & reviews in Greater Manchester for Bridgewater Home Care are showing below.

View the details of all 7 locations (with 144 reviews) owned by Bridgewater Home Care

Bridgewater Home Care Locations in Greater Manchester (2)

 

2 Home Care Providers owned by Bridgewater Home Care in Greater Manchester

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Bridgewater Home Care (Wigan)

1 Beecham Court, Smithy Brook Road, Wigan WN3 6PR 

10 40 reviews
"Always come on time, very nice staff. My husband is very happy with the staff that come and like the conversations they have. Grateful for…"   Read all 40 reviews

Bridgewater Home Care combines personal experience, cutting-edge technologies and unparalleled expertise to support people across Wigan in their own homes. Each member of the team prides themselves on the quality of care provided and many have shared… Read more about Bridgewater Home Care (Wigan)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £26 / hour
Bridgewater Home Care (Bolton)

Peel House, 2 Chorley Old Road, Bolton BL1 3AA 

9.2 18 reviews
"After having 15mths bad experience of a local authority recommended Care Company for Mum, thank goodness we found Bridgewater Care. From…"   Read all 18 reviews

Bridgewater Home Care understands that finding trustworthy and reliable domiciliary care in Bolton can be extremely overwhelming. It can be extremely difficult to find credible, reliable, and trustworthy care where you can feel relaxed and confident… Read more about Bridgewater Home Care (Bolton)

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £27.50 / hour

Bridgewater Home Care Reviews in Greater Manchester (58)

9.8
Bridgewater Home Care has a Group Review Score of 9.8 (9.750) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bridgewater Home Care must have a Review Score.

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Review of

Bridgewater Home Care (Bolton)

from Christine S (Daughter of Client) published on 23 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After having 15mths bad experience of a local authority recommended Care Company for Mum, thank goodness we found Bridgewater Care.
From my initial meeting with the registered care manager I could tell straight away that this was a company to be reckoned with & they have not disappointed at all.
The
last three months have removed so much of the stress that I was suffering, knowing that all of Mums needs are now being met & she is safely being looked after.
The Care Plan set up for Mum is fantastic & very flexible, their communication & organisation of everything is second to none and the Carers are absolutely wonderful & I cannot sing their praises enough.
They are everything you could wish for,
professional, very respectful & go out of their way to make sure that everything is taken care of & if anything needs reporting do so immediately in order that family are informed.
I would recommend Bridgewater Care 100% ! & if I could award more stars I would.
Thank you again to all of you.

Reply from Diane Elebert-Morgan, Managing Director at Bridgewater Home Care (Bolton)

Thank you so much for such wonderful and kind words. We are incredibly lucky to be caring for your mum, and supporting you as well. The team absolutely love their visits, they will be so happy to read this. Thank you again.

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Review of

Bridgewater Home Care (Wigan)

from Hazel G (Client) published on 16 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice people. Patient. Likes to get to know them. Nice social.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for this wonderful five star review, we appreciate you putting your trust in Bridgewater Home Care.

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Review of

Bridgewater Home Care (Bolton)

from Wendy H (Daughter of Client) published on 15 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care for my late father, from the day of first contact until the end of his life. I found the service to be flexible and they listened carefully to our needs, making the process of finding carers and putting together an appropriate care plan, much easier than I had expected. The manager, was
very helpful and gave good advice. She was friendly and supportive and went the extra mile to help. The carers were all lovely, friendly and caring, treating dad with respect and dignity. I very much appreciated the on line feedback and account of what had been done after each visit. Everything was transparent including the pricing. Thank you Bridgewater.

Reply from Diane Elebert-Morgan, Managing Director at Bridgewater Home Care (Bolton)

Thank you for the lovely review. All of your late fathers team loved working with him, and it was our pleasure and privilege to do so.

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Review of

Bridgewater Home Care (Bolton)

from Susan M (Daughter of Client) published on 13 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have now received care from Bridgwater for nearly three years. All staff have presented themselves in a professional manner and are always polite and courteous. The carers are very considerate to Dad's needs and never rush him. They make conversation with him and always listen to his stories, sometimes
more than once! But always take the time to listen as hearing for the first time!! Would wholly recommend Bridgewater to anyone.

Reply from Diane Elebert-Morgan, Managing Director at Bridgewater Home Care (Bolton)

Thank you for taking the time and for the wonderful review. The team love spending time with your dad and listening to his stories, doesn't matter how many times, it is always a pleasure.

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Review of

Bridgewater Home Care (Bolton)

from P T (Husband of Client) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent timely service. Friendly, affable and helpful. Like another family member.

Reply from Diane Elebert-Morgan, Managing Director at Bridgewater Home Care (Bolton)

Thank you for the review, we really appreciate you taking the time to do this. We will contact you soon to understand the scores and endeavour to make the 4's into 5's!

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Review of

Bridgewater Home Care (Wigan)

from O J (Wife of Client) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very satisfied with the care given and we recommend you to others.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for this lovely 5* review, we are please you are happy with the service being provided and will recommend us to others.

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Review of

Bridgewater Home Care (Bolton)

from M G (Client) assisted by family/friend published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

At the initial meeting I was told that I would have 2-3 carers so I would get to know them. I see a lot more than that a lot of whom seem to be new so it makes it difficult to form a relationship.
Some of the carers (usually more experienced) go over and above to help, but some of the younger ones
don't appreciate the difficulties of Parkinson's Disease. Those that do understand are very good at knowing when I am "off" ad just get on with the tasks.

Reply from Diane Elebert-Morgan, Managing Director at Bridgewater Home Care (Bolton)

We have been expanding the team and training less experienced staff as we try to support more local people to stay at home and remain independent. The senior staff are already proficient in supporting our clients with Parkinson's disease. As a result of your input, we have now booked additional training for ALL staff which will take place over the next 3-4 weeks. Thank you for raising this, we always welcome feedback.

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Review of

Bridgewater Home Care (Wigan)

from Susan M (Wife of Client) published on 11 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always come on time, very nice staff. My husband is very happy with the staff that come and like the conversations they have. Grateful for the support that enables me to go out. Just would like the care in a morning to get him up as all the staff is very organised and my husband would be happy with
that. So that we can change over to Bridgewater Home Care for all his care.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you so much for this lovely review. It truly is a pleasure to support your husband and provide you with the time you need to have the break for some respite. Our care specialists always look to engage and connect with our clients, and I am so pleased that the care your husband is receiving provides the companionship and social support he needs. We will look forward to working with you more in the future. Thank you again for your valuable feedback and for choosing Bridgewater Home Care.

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Review of

Bridgewater Home Care (Wigan)

from Eileen G (Daughter of Client) published on 29 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always ready to help straight away. Staff very pleasant and helpful. Mum happy with the company. Reliable when needed.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for taking the time to complete this review. I will pass in this review to our team.

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Review of

Bridgewater Home Care (Wigan)

from Leanne W (Granddaughter of Client) published on 21 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team were friendly, professional and always available. We felt immediately at ease from the moment we met the Bridgewater Home Care staff and really appreciated the way they stepped so seamlessly into the crisis position we felt we were in. The care provided gave my grandad some lovely weeks
at home before he died just as he wished and we loved the fact he thought he had a cook and was able to eat the food he loved the way he liked it. We enjoyed and were comforted by the diary of visits we were able to read and loved that Grandad was making friends with your team of carers who always seemed to have time to chat whilst keeping his home shipshape and attending to his personal and health needs.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for taking the time to complete this review, it was an absolute pleasure and honour to be able to provide your grandad with the care and support he needed and make his final weeks happy and full of feelings of care and contentment. The care specialists always go above and beyond, helping their clients feel at ease and making sure any specific needs are met.

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Review of

Bridgewater Home Care (Wigan)

from May H (Client) published on 11 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The attention I receive from carers is excellent. If I need to contact the office staff they are very helpful and obliging. Any one of the carers goes beyond the call of duty and nothing you ask for is too much trouble.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for taking the time to leave this lovely review, I will pass on these kind comments to your staff team. Thank you for placing your trust in Bridgewater Home Care.

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Review of

Bridgewater Home Care (Wigan)

from A B (Daughter of Client) published on 4 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bridgewater Home Care has been supporting my mum for approximately eighteen months, we have found them to be a reliable care provider.
Being able to see the rota in advance is reassuring and gives us confidence in the service as you know who is going to call. They keep to a regular team of carers and
this has enabled good and trusted relationships to build. They will try to introduce someone new with a regular team member which is really good practice from Bridgewater.
Due to my mum's complex health needs, they are adaptable in how she is supported and will assess each day as it comes. Always showing dignity, respect and continue to promote her independence.
They offer a person-centered approach, the management team are always approachable and I feel that they listen and always act upon our discussions.
We will discuss changes in the rota on both sides if needed and work together to reach a compromise.
Please continue to be you Bridgewater Home Care (Wigan).

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for taking the time to leave this wonderful review, we strive to ensure communication is effective with any changes and we are incredibly proud of our care specialist. We appreciate your kind words and we will ensure this is passed on to your team.

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Review of

Bridgewater Home Care (Wigan)

from John B (Husband of Client) published on 4 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

With the help of Bridgewater Home Care, in June I was able to go on my army reunion, it was really great to catch up with all of my old army friends. We met up in Morcombe and attended the army parade on the Saturday. On the Thursday, when we first met up, we all watched the England game and we all
had a good laugh. The hotel we stayed at gave us all a discount as we use the same hotel every year. Without the help of Bridgewater Home Care and the carers looking after my wife 24/7, this trip would never have happened. It is always nice to have a break and a rest from caring, without my carers I would struggle to see my friend's once a year.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for taking you time to leave this wonderful review, it is lovely to hear the feedback for your team and I will pass on your comment to them, we are happy to accommodate support with respite care and will always change the hours when needed.

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Review of

Bridgewater Home Care (Wigan)

from H C (Daughter of Client) published on 7 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one we have been absolutely delighted with the service provided by the carers and staff at Bridgewater. The ladies who come to look after my father are all so kind and genuinely care for him, nothing is too much trouble. They are very patient and always treat him with the utmost dignity. We
really couldn't be happier!

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for your kind words, we are delighted you find our staff kind and patient, I will pass on these comments to your staff team and thank you for putting your trust in Bridgewater Home Care.

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Review of

Bridgewater Home Care (Wigan)

from Janet H (Daughter of Client) published on 7 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bridgewater Home Care have taken the very best care of my mum (and my dad before her) for over six years. They helped Mum live independently in her own home with kindness and the utmost caring professionalism. Bridgewater always put my mum's needs at the forefront of everything. Their support, kindness
and knowledge of what mum needed and wanted was exemplary. Each and every carer was her friend. The office staff were always amazingly responsive, calm and efficient. I cannot recommend them highly enough.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for taking the time to leave this wonderful review, person-centred care is something we always strive for and I will ensure these kind words are passed to your mum's team, thank you for putting your trust in Bridgewater Home Care.

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Review of

Bridgewater Home Care (Wigan)

from Paul B (Son of Client) published on 21 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I used Bridgewater Home Care for two nights per week for approximately eighteen months. They cared for my dad during the night, changing incontinence pads, applying creams prescribed from chemist and ensuring he was comfortable and settled in bed. Carers were always on time and always keen to know how
Dad had been. Staff were very professional at all times. Gave good handovers regarding Dad's condition and providing any medical advice I could discuss with GP. Staff treated Dad with respect and care. I always felt Dad was in safe hands.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for leaving this lovely review, it was a pleasure to provide the support for your dad and the respite for you, we are pleased to see he has settled so well and our staff team are thankful for the update.

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Review of

Bridgewater Home Care (Bolton)

from Jackie T (Daughter of Client) published on 7 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with service provided by Bridgewater, all the staff and carers made a stressful situation so much easier for us. The carers are so kind and helpful, nothing was too much trouble for them.

Reply from Phil Eckersley, Managing Director at Bridgewater Home Care (Bolton)

Thank you very much for your kind words. Your comments are appreciated and we are very pleased that you are happy with the service.

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Review of

Bridgewater Home Care (Wigan)

from Jean B (Client) published on 13 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleased with the service provided. The carer is efficient and friendly and also the replacement.
No complaints so far.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for your 5* review, your feedback is greatly appreciated, I will pass this review on to your staff team.

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Review of

Bridgewater Home Care (Wigan)

from Margaret K (Client) published on 21 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with Bridgewater for many years, on and off. I can ring at short notice, and the office staff are always welcoming and send the carers who are polite, friendly and good at their jobs.
Overall, this is the best care agency I have ever used, and I have used it a lot.
Very glad to be back
with them.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for taking the time to complete this wonderful review; I will pass on your lovely words to your staff team, and thank you for putting your trust in Bridgewater Home Care to use our service again.

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Review of

Bridgewater Home Care (Wigan)

from Mary T (Client) published on 25 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with attitude of care staff and continuity of care. Positive experience overall.

Reply from Shaneil Gaskell, Care Manager at Bridgewater Home Care (Wigan)

Thank you for taking the time to complete our review; continuity of care is very important to us and our clients. Thank you for putting your trust in Bridgewater Home Care.

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Awards / Recognitions (16)

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