Home Care Providers Owned by Bridgewater Home Care in Greater Manchester

Bridgewater Home Care has provided the most wonderful support not only for our mum but also for our dad and the rest of our family. The patience, care and empathy shown has been truly fantastic. The team have adapted to our parents' needs at short notice, constantly taking the time to discuss these changes each step of the way ensuring that we're involved in the decision making. The carers have gone above and beyond in looking after both our mum and dad, offering to do various jobs around the house in addition to tending to our mum's care needs. They have understood the challenges our dad has faced as her main carer and ensured that he has been equally supported. We know we chose the best home care providers and won't hesitate contacting Bridgewater Home Care again should we need them in the future. Thank you!

We were recommended Bridgewater Homecare by a friend. I am POA and a friend of the client, who had dementia and was approaching end of life care. K&M came out to perform an assessment of the client. They were kind, compassionate, thorough, and reassuring but yet professional. They talked us (myself and the client's spouse) through the process, assuring us that no request was too much trouble and ensuring they knew as much as possible about the client. Once the care package was in place, the staff were wonderful; they were prompt, attentive, polite and very caring to the client. They always asked the client's spouse if they required any other tasks or jobs performing. They made what was a very sad, and potentially distressing time, perfectly tolerable for us. The information provided on the app was useful for me as I was not on site. I would have no hesitation in using them again, should the need arise, nor in recommending them to other clients. Thank you, Bridgewater Home Care, Bolton.

My mum was very sceptical about having someone going in her home to clean, but knew she needed assistance. After checking reviews I approached Kirsty at Bridgewater, and explained what mum needed and wanted. Nicola has been fantastic and asks mum what she needs doing and also communicates with her throughout the visit. Mum has settled now and has Nicola every 2 weeks for 2hours. I can also check what has been done which I think is a very good idea. Thankyou so much Bridgewater Bolton for giving mum confidence in having help.

Her care includes exercise, lots of activities includes baking, puzzles, flower arranging.

Fantastic care provider who always put clients needs first. The carers show genuine care for mum. Their 24/7 helpline was a great support when needed. We would 100% recommend them to family and friends.

The only negative is the cost but I know Bridgewater spends a lot on training and support for staff, which tends to mean better service for the client.

Excellent experience with the company since joining staff are great and helpful. Carers are brilliant. All listen to me. They are always bright, cheerful and talkative. Nothing is to much trouble.

They are professional, conscientous and always cheerful.

The office keep me updated at all times and do regular check-ins to ensure everything is ok with mums care.

Couldn't cope without them just amazing.

The service (managers and carers) are very responsive to our needs. We have been able to increase and decrease input easily. The online care record is updated at each visit and gives the family peace of mind. Carers are professional and friendly and we value the continuity of the caregivers. Overall an excellent service.

Very pleased for all the work is done for me. A happy band of ladies

After a previous bad experience with private care we came across 'Bridgewater Home Care'. What a company! The staff, from the office to the carers are all professional, kind, caring, understanding and human! Both my parents and the rest of the family are happy to have them around and they totally morph into how you want the care plan to be. They are walking angels and don't know how we'd cope without them now.

I think you are all brilliant, you have made a massive difference to my life, carers help me in my home, as well as taking me to appointments, without my carers my life would be extremly difficult

My mum is 90 years old and deteriorated between Christmas & New YEar. My brothers, a family friend & I cared for Mum also staying over. We were extremely stressed doing care for my mum, who became very frail. Bridgewater commenced 12.1.26 and the relief for us is massive. The care is excellent she has the same carers who go the extra mile. One volunteered on her day off to get Mum ready for an emergency appointment.

We began using Bridgewater Home care after mum had a fall & needed extra help morning & evening. From the start the carers were pleasant, respectful & considerate of mum's wishes. Every day we could log onto the app to check they had been . They provide a detailed report of how mum was when they arrived & any conversations they had with her . They are a very helpful and caring company .

I am pleased with the care and support that we are getting from yourselves. The cares are very good, pleasant and chatty.

I thought it was about time that I wrote another review about Bridgewater Homecare (Wigan) how they have improved the quality of care for my wife as well as the support that they have given me over the last 8 years.

I would like to start by thanking Bridgewater for all their hard work, I have now been with Bridgewater for over 8 years, so they must be doing something right. I had use other care agencies before Bridgewater, but none of them compared to the help and support Bridgewater have given me.

Since my last review, around 3 years ago, I have had 5 army reunions one of them being in Germany, I had a five-day holiday in Tenerife while Bridgewater carers provided 24/7 support. A few months ago, I was myself rushed into hospital at very sort notice and had to spend 8 days in hospital recovering. Even with the sort notice the care company put 24/7 support within hours and told me not to worry. I was so grateful that I could concentrate on my recovery, when I did get back home the ca

Many Thanks.

I have found this an excellent service. The carers really care and carry out all their tasks skilfully and cheerfully. I have very much enjoyed meeting these girls and learning something of their lives. They work so hard. This has been a really happy experience - I look forward to its continuing

I cannot speak highly enough about the exceptional care provided by Bridgewater Home Care. Their care and attention extended the time mum was able to live independently at home, despite her progressive dementia. One staff member, in particular, became a new friend, at a time when mum found it difficult to forge relationships. Bridgewater took time to understand mum's individual needs and in particular, their support around mum's 90th birthday party was instrumental in that being a very happy and successful occasion.