Home Care Providers Owned by Angelcare UK Ltd in West Yorkshire

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Angelcare UK Ltd Locations in West Yorkshire (2)

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2 Home Care Providers owned by Angelcare UK Ltd in West Yorkshire

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Angelcare UK Ltd Reviews in West Yorkshire (6)

8.4

Angelcare UK Ltd has a Group Review Score of 8.4 (8.364) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Angelcare UK Ltd must have a Review Score.

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Review of Angelcare UK Ltd - Halifax and Huddersfield from G B (Friend of Client) published on 22 August 2024 Submitted via Website
Overall Experience

Angelcare has been an outstanding service provider for my friend who I visit daily, the care they provide is professional, caring, and overall amazing, I can't thank or recommend Angelcare enough they have been a blessing in disguise.

Reply from Thomas Enefer, Director at Angelcare UK Ltd - Halifax and Huddersfield

Thank you for taking the time to review our home care service. We are glad you are happy with the care and support received by our team. Thanks again.

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Review of Angelcare UK Ltd - Wakefield from Paul C (Son of Client) published on 13 August 2024 Submitted via Website
Overall Experience
Angel Care looked after my father for many years and now looks after my mother.
We had 2 different agencies for my mother before Angelcare.
They were both very poor with high staff turnover/poor training and very poor management.
We were therefore delighted when Angelcare found space to look after my mother.
Their carers are trained well and actually care.
They spend time talking with my mother which is so important given they may be the only people she sees during the day.
There will be occasional problems or a change in our requirements but these have always been dealt with in a professional and timely manner.

I would have no hesitation in recommending Angelcare.

Reply from Thomas Enefer, Operations Manager at Angelcare UK Ltd - Wakefield

Thanks for taking the time to review our care services. We are glad you were happy with the service, care and support received for both Dad and Mum. I will pass on your kind words to all of the staff in the Wakefield branch.

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Review of Angelcare UK Ltd - Halifax and Huddersfield from E K (Daughter of Client) published on 8 August 2024 Submitted via Website
Overall Experience
On the whole we are very satisfied with the service that Angelcare provide.

We have had one or two minor problems, very minor, but one member of staff in particular has always listened to us and acted accordingly to sort the problem.

Reply from Thomas Enefer, Director at Angelcare UK Ltd - Halifax and Huddersfield

Thank you for taking the time to review our service. We appreciate your honesty around issues that have occurred and that you feel listened to and issues are dealt with.

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Review of Angelcare UK Ltd - Halifax and Huddersfield from A B (Daughter of Client) published on 8 August 2024 Submitted via Website
Overall Experience

Thanks for keeping my mum happy and safe, coupled with the companionship on her care calls she especially loved her surprise dinners delivered as a surprise, you went above and beyond. Mum's calls are vital to allow her to stay in her home with being blind she feels safe there, as a family we appreciate the care she receives.

Reply from Thomas Enefer, Director at Angelcare UK Ltd - Halifax and Huddersfield

Thank you for taking the time to review our service. We are glad both you and Mum are happy with the care and support received by us.

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Management
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Value for Money
Review of Angelcare UK Ltd - Wakefield from Neil L (Son of Client) published on 8 August 2024 Submitted via Website
Overall Experience

Angelcare provide excellent care and support for my mother 3-4x/day, 365 days/yr. They administer her daily medication, make her 3 meals a day, wash and dress her and ensure her flat is tidy. They rotate bedding and clothes regularly ensuring it's clean. Very importantly they take a genuine interest in her as a person. She really looks forward to their visits as she lives alone.

Reply from Thomas Enefer, Director at Angelcare UK Ltd - Wakefield

Thank you for taking the time to review our service. We are glad both you and Mum are happy with the care and support received by us.

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No Rating
Review of Angelcare UK Ltd - Wakefield from P R (Daughter of Client) published on 27 April 2022 Submitted via Website
Overall Experience

Can't fault the care Mum was given for the few days while at home. Very polite staff on entering to leaving the premises, always discussing everything they were doing to care for Mum. Can't thank them enough for everything they have done for her in the short time they were with us.

Reply from Thomas Enefer, Operations Manager at Angelcare UK Ltd - Wakefield

Hi, thanks for taking the time to review our service. I will be sure to pass on your kind words to the staff who attended your mum.

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Care / Support
Management
Treated with Dignity
Value for Money

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