Home Care Provider Owned by Melody Care in Surrey

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9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Melody Care in Surrey

Only the locations & reviews in Surrey for Melody Care are showing below.

View the details of all 3 locations (with 61 reviews) owned by Melody Care

Melody Care Locations in Surrey (1)

1 Home Care Provider owned by Melody Care in Surrey
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Melody Care Camberley
148 Frimley Road, Camberley GU15 2QN 
"Very good service kind people, they do what I ask them to do even to cooking an egg. I'm treated with dignity and respect. I've taken to…"   Read all 17 reviews
  • Live-in Care from £1,400 / week

Melody Care’s Camberley branch provides the highest quality of care and support to people living in Camberley. The established company has been operating in Surrey and Hampshire since 2010, and has a ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

Melody Care Reviews in Surrey (17)

9.7

Melody Care has a Group Review Score of 9.7 (9.713) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Melody Care must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Melody Care
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Review of

Melody Care Camberley

from L B (Client) published on 25 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good service kind people, they do what I ask them to do even to cooking an egg. I'm treated with dignity and respect. I've taken to get the food out for them to do basically because the trolley I have is difficult to manage over carpet. So I get the food out and they warm it up and bring it in
to me.
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Review of

Melody Care Camberley

from Alison D (Client) published on 31 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
This.agency are brilliant they do anything and everything and more than is needed
The careers are fab so kind and caring x the office staff are fab nothing to
Much trouble
M is magnificent
E is excellent
L is loving
O outstanding
D delightful


C caring
A amicable
R reliable
Empathy

Reply from Jacob Elliott, Branch Manager at Melody Care CamberleyHi there,I wanted to personally reach out and express my sincere gratitude for taking the time to share your positive review with us. Your kind words are truly appreciated, and I am thrilled to hear that you had a great experience. I will ensure that this lovely feedback is shared with my care team so they can continue to deliver exceptional service. Thank you again for your feedback and for choosing Melody Care.With best wishes
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Review of

Melody Care Camberley

from A D (Client) published on 10 October 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using Melody Care, 2 carers four times a day.
Everything about them is outstanding.
The office are helpful and the carers are lovely.
Highly recommended.
They are trustworthy and provide me with dignity.
Always turn up and go above the call e.g recently been in hospital now back to
normal.
If I didn't have Melody Care from the Camberley office not sure what I would do.
Well done to the manager who always helps out.
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Review of

Melody Care Camberley

from Megan A (Granddaughter of Client) published on 8 October 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Melody Care has been caring for my Nan for 5+ years now and I don't have a bad word to say. My nan is bed-bound and has 4 double-up visits per day. They go above and beyond with the care they give and they always make sure I am in the loop on the social media group. I work full time so only get to see
my Nan a few times a week but I know she is in good hands with the Melody Care staff. I can't thank Melody Care enough for everything they do!
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Review of

Melody Care Camberley

from Karen D (Relative of Client) published on 17 July 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
We were fortunate to have Melody carers look after our Mum who had Parkinson's Dementia. We found the carers compassionate, friendly, competent and extremely hard-working. Although they often had a significant number of calls each day, they always took the time to chat to Mum, and to make sure all
her needs were satisfied in the best possible way. We would thoroughly recommend them!
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Review of

Melody Care Camberley

from Phil P (Son of Client) published on 26 June 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is 97 and has dementia. I am her only surviving relative and live in another country.
My mother has been looked after by Melody Care for over a year now, with three visits every day. I have met most of the carers on my monthly visits to my mother, and they are all happy, patient, positive,
and professional. As soon as any problem arises, I get a call or a text message, with photos if necessary. They work closely with the district nurses and have called the emergency services when something serious happens. I always feel that I'm being kept up to date, which is vital to me, given that I live in another country.
I have complete faith in Melody Care and thoroughly recommend them.
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Review of

Melody Care Camberley

from J O (Son of Client) published on 5 June 2024
Submitted via Website • Report
Overall Experience 4.0 out of 5
The registered manager and her team have been keeping everyone in high spirits and she personally is always on call to help.
They’ve all kept my dad as comfortable as possible throughout this process.
Can’t really ask for much more.
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Review of

Melody Care Camberley

from Ian S (Friend of Client) published on 5 June 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly, always a smile, showing a lot of empathy.
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Review of

Melody Care Camberley

from R P (Client) published on 9 May 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service and care under a very good manager. Her staff are always cheerful and happy to help. They have been supporting me since December 2023 and I am very happy with the service they continue to provide me with.
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Review of

Melody Care Camberley

from Samantha C (Partner of Client) published on 17 April 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Hi, I would just like to thank Melody Care for the care that they give my partner, she was born with genital hips which means she was born with no baller sockets in her hips and since COVID she has been unable to walk so she is assisted with all care. With Melody Care the staff are fantastic and brilliant
and lovely to be around, over the years this is the best care company we have found for my partner, very understanding and outgoing, I would recommend this company to anyone who needs assistance with daily tasks. Big up to the Melody Care team and all the staff from our family.
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Review of

Melody Care Camberley

from Gary H (Son of Client) published on 10 April 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and the team visit our Mum and Dad three times a day, every day, to administer their medication. Their dedication to ensuring our parents are safe at home is a great comfort to us. We have a contact group established and if there are any issues or problems, the team let us know straight
away. Over the last year, the care needs for both of our parents have changed and the team co-ordinate to ensure consistent procedures and communication are delivered. We cannot thank them enough for their professionalism and more importantly, caring and positivity, sometimes in very challenging situations.
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Review of

Melody Care Camberley

from Paul C (Partner of Client) published on 10 January 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner suffers from a form of ataxia which stops her walking and has a major impact on her balance. This has been ongoing for twenty years and is gradually getting worse. Melody Care asked to assist with bathing twice weekly but was soon having to assist daily as her situation changed. They have
been absolutely brilliant. All their staff are very well-trained and always put the client first! Can't praise them enough, they are always cheerful and love their job. They are an ambassador for this industry.
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Review of

Melody Care Camberley

from J B (Client) published on 25 July 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the service. Staff are well trained and competent. Good value for money.
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Review of

Melody Care Camberley

from Angela J (Client) published on 1 May 2023
Submitted via Website • Report
Overall Experience 4.0 out of 5
Comparing my experience with others I see on the National News or hear about, I consider myself very lucky to have this care provided for me. I'm happy and it's company. I live on my own, therefore it's nice to look forward to someone coming in to chat with and to help me.
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Review of

Melody Care Camberley

from Michael P (Client) published on 12 August 2022
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having been with Melody Care Farnborough now for six weeks, I have nothing but the highest praise for the kindness and generosity shown by all of the staff in helping me settle into a completely new situation. For someone who felt in a very uncertain position, they have all helped me reach a point where
I feel more confident about the future. My grateful thanks to all at melody care Farnborough.
Reply from Lindsey Shipton, Recruitment & Marketing Assistant at Melody Care CamberleyThank you so much Michael for your wonderful review.
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Review of

Melody Care Camberley

from Ronald O (Husband of Client) published on 19 April 2021
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This carer is one of the most experienced that looks after my wife. She is extremely reliable, always on time and is prepared to extend her visit to ensure all necessary care has been completed. I believe she goes "that extra mile" to ensure she is happy and safe and comfortable. She is the most caring
person, whom I fully trust.
Reply from Annabel Williams, Marketing Manager at Melody Care CamberleyThank you for your review. We really appreciate the time you have taken to complete this and we are delighted that you are happy with the service we provide. We are very proud of our carers. Everyone who works at Melody Care has a strong commitment and belief that all our clients should have the same quality of care and thoughtful consideration that anyone would rightfully expect for themselves and their loved ones.
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Review of

Melody Care Camberley

from M W (Husband of Client) published on 19 April 2021
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care staff at Melody Care are kind, considerate and caring. They are also very friendly and efficient. I could not wish for may better care than they already provide. I rate them A*.
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Awards / Recognitions (1)

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