Home Care Providers Owned by Melody Care in Hampshire
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Hampshire for Melody Care are showing below.
View the details of all 4 locations (with 56 reviews) owned by Melody Care
Melody Care Locations in Hampshire (3)
Melody Care Alton
9.7
23 reviews
18-20 Market Street, Alton GU34 1HA
"Lou and the team at Melody Care have been incredibly helpful, responsive and flexible when providing overnight care. Mum feels safe and…" Read all 23 reviews
Melody Care Alton offers person-centred care to people who wish to live independently in their own homes in and around Alton, Hampshire. The team value each client as an individual, talking the time to get to know you as a person and building a care… Read more about Melody Care Alton
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
Melody Care Aldershot
9.7
17 reviews
140-142 Ash Road, Aldershot GU12 4ES
"I wish to express my thanks to all the carers who are looking after my cheeky mother (Kathleen) who are providing care 3 times a day. In…" Read all 17 reviews
Melody Care Aldershot is part of the Melody Care group, a trusted home care provider who have been providing exceptional care to people across Surrey and Hampshire since 2010. The team at Melody Care value kindness, respect and resilience above all.… Read more about Melody Care Aldershot
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £35 / hour
Melody Care Farnborough
9.4
11 reviews
65 Cove Road, Farnborough GU14 0EX
"Hi, I would just like to thank Melody Care for the care that they give my partner, she was born with genital hips which means she was born…" Read all 11 reviews
Melody Care, with branches across Surrey and Hampshire, has been providing the highest standard of care to those who want to remain living independently in their own home since 2010. They are very proud of what they have achieved, growing in both… Read more about Melody Care Farnborough
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £32 / hour
Melody Care Reviews in Hampshire (51)
9.6
Melody Care has a Group Review Score of 9.6 (9.559) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Melody Care must have a Review Score.
Review of
Melody Care Alton
from Chris W (Son of Client) published on 6 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lou and the team at Melody Care have been incredibly helpful, responsive and flexible when providing overnight care. Mum feels safe and secure in their hands, which means we all do. Highly recommended.
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Review of
Melody Care Aldershot
from John C (Son of Client) published on 19 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I wish to express my thanks to all the carers who are looking after my cheeky mother (Kathleen) who are providing care 3 times a day. In particular, special thanks and gratitude to Carol Tapp, who is truly outstanding. Have a wonderful Christmas, all, and hope you get some time to enjoy with your own
families
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Review of
Melody Care Alton
from Claire S (Wife of Client) published on 1 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't thank the carers and managers of Melody Care enough for the care they are providing to my husband at the end of his life and the support they are giving to me. Their job is made more difficult as my husband can't communicate but they always treat him with the utmost care and dignity and respect
and anticipate his needs. He is always pleased to see them and they make him smile. Nothing is too much trouble. They let me know what they have been able to do for him on each visit and post notes on their system providing continuity of care. They are wonderful and always ask me how I'm doing too and I missed them when my husband had to go into hospital. If I could give them more than 5 stars I would.
Reply from Lou Driver, Registered Manager at Melody Care AltonThank you for your kind words Claire, it is a pleasure caring for Rod and getting to know you both.
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Review of
Melody Care Alton
from Sarah T (Daughter of Client) published on 12 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I want to express my appreciation for the outstanding care Melody Care provides for my father. Living a long distance away, it can be difficult to stay informed about his wellbeing, but their service makes this much easier and very reassuring. The standard of care is excellent, and it is clear my father
is happy and well looked after. Continuity is especially important as he has Alzheimer's, and Melody provides the consistency and reassurance he needs. Their communication is exceptional. The app is invaluable - I can see exactly what care has been given, when visits take place, and when the next one is due. This makes it simple to plan appointments and manage his needs from afar. In addition, the messaging app group they maintain with our family is fantastic, with immediate responses that allow me to organise medical and personal matters quickly and without stress. The staff are always friendly, adaptable, and genuinely caring. They give me peace of mind.
Reply from Lou Driver, Registered Manager at Melody Care AltonThank you for your kind words Sarah - it has been a pleasure caring for Dad
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Review of
Melody Care Aldershot
from Naomi J (Partner of Client) published on 14 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely amazing staff at Melody Care, the standard of care is amazing, everyone is so lovely and well-mannered. They go above and beyond to make sure my partner's needs are met at all times, the managers are always willing to help with things that need to be done. Everyone is so helpful and happy.
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Review of
Melody Care Alton
from S P (Wife of Client) published on 6 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team involved in the care, work very well together. Giving full attention to ensure safety at all times. Fully taking care of the complexities of need and ensuring as much independence as possible is given when it is safe to do so.
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Review of
Melody Care Alton
from Patricia D (Wife of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Melody Care have been looking after my husband since early April and care is ongoing. Although very unwell he is still pretty lively and enjoys chatting with the carers that come to see him. Without exception they are all friendly and kind and we are happy to welcome them into our home. It is true
that some carers are more experienced than their colleagues, and for the first visit of the day an understanding of my husband's requirements does help for the visit to run smoothly for both carer and himself.
Reply from Lou Driver, Registered Manager at Melody Care AltonThank you for your kind words. We always enjoy our visits with your husband and deeply appreciate the chance to connect with you both and hear your stories and life experiences.
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Review of
Melody Care Aldershot
from Richard H (Husband of Client) published on 23 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Melody care, Aldershot branch, have provided excellent care for wife since January. Always keeping in contact and such brilliant people from managers to carers who we are proud to have. Even if there are any last minute changes, they contact us and always come up with solutions to ensure my wife gets
the care she needs. Can't praise all at Melody high enough and they should all be proud to work for an excellent company
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Review of
Melody Care Alton
from Barbara L (Daughter of Client) published on 13 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The manager and a staff member came to the hospital to meet Mum, Dad, and my sister and I. They were so friendly and kind. Everything was put in place very quickly and we didn't have to worry. After Mum was home, all the carers that visited were extremely kind and friendly and handled Mum with dignity.
They also took Dad's needs into account and looked after him in a kind and friendly manner. Listening to him and my brother sister and I when we needed to talk. Although Mum only had 4 and a half weeks at home I felt we had the best end with Mum, we could have had, with lots of help from the lovely staff of Melody Care.
Reply from Lou Driver, Registered Manager at Melody Care AltonThank you so much for your kind words. We're truly touched to hear that you felt supported and cared for during such a difficult time. It means a great deal to our team to know that we were able to help provide comfort, dignity, and peace for your mum and your whole family. We will make sure your message is shared with everyone involved in your mum's care-they will be deeply moved to know the difference they made.
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Review of
Melody Care Aldershot
from Anna H (Daughter of Client) published on 27 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have used Melody Care for the last two years since Mum was diagnosed with dementia. We have now entered a new phase with Mum now having end of life care following a metastatic cancer diagnosis.
I can't speak highly enough of the excellent care being provided from carers who really DO care, not
I can't speak highly enough of the excellent care being provided from carers who really DO care, not
just for Mum but also looking out for me, as the main supporter of mother.
They have dealt with social services on my behalf and that's taken quite a bit of stress away. They really are our friends and I can't thank them enough.
They have dealt with social services on my behalf and that's taken quite a bit of stress away. They really are our friends and I can't thank them enough.
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Review of
Melody Care Aldershot
from Tara W (Daughter-in-law of Client) published on 27 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Melody care always provide a friendly , professional and supportive service. They provide peace of mind knowing your loved ones are well looked after and will always try their best to tailor care to suit individual needs. Would highly recommend their services.
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Review of
Melody Care Alton
from Lionel A (Client) published on 26 March 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have been satisfied with the care provided but have found that some carers are much more experienced, this is of significance and can be of use to know at their first visit, All Carers have been very quick to understand my requirements & provide a good experience, Their visits are give me much pleasure.
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Review of
Melody Care Aldershot
from Darren C (Son of Client) published on 21 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Dad had secondary bone cancer and wanted to spend what little time he had left in his own home surrounded by family, which I believe was only made possible due to the Melody Care team. The hospital were trying to discharge him before a special bed had even been delivered, thankfully a manager from
Melody Care called the company and got it delivered the same day!
She organised a live in carer, extra daily visits to help move and clean him and even a waking night carer to help Dad cope with the night terrors he was having. She also liaised with the District nurses and a hospice care when required, all whilst keeping us updated 24/7 via the WhatsApp group she created for us.
It was made very clear that the team were always there for us which gave us peace of mind during a terrible situation.
When my Dad passed, the team came straight to his home, gave him a dignity wash and dressed him for us, they also spoke to him whilst doing it.
Thank you again for taking such great care of Dad.
She organised a live in carer, extra daily visits to help move and clean him and even a waking night carer to help Dad cope with the night terrors he was having. She also liaised with the District nurses and a hospice care when required, all whilst keeping us updated 24/7 via the WhatsApp group she created for us.
It was made very clear that the team were always there for us which gave us peace of mind during a terrible situation.
When my Dad passed, the team came straight to his home, gave him a dignity wash and dressed him for us, they also spoke to him whilst doing it.
Thank you again for taking such great care of Dad.
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Review of
Melody Care Aldershot
from C A (Daughter of Client) published on 21 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am impressed with the care shown to my mother. The carers take time with her and ensure her needs are met. They keep me informed about her care. They also take the time to chat with my father and address his concerns.
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Review of
Melody Care Aldershot
from Jill P (Daughter of Client) published on 18 March 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall, I am happy with the service Melody Care provide. More importantly our mum is happy. She likes the carers and it seems they like mum.
The communication between us is good and I know if there are any concerns going forward, we would resolve them and that brings a sense of relief. They are the
The communication between us is good and I know if there are any concerns going forward, we would resolve them and that brings a sense of relief. They are the
support we need.
Reply from Abigail Haughin, Registered Care Manager at Melody Care AldershotThank you so much for your kind words about the care we provide for your mum. We truly enjoy looking after her and look forward to continuing our work together.
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Review of
Melody Care Aldershot
from Lesley W (Daughter of Client) published on 7 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Really pleased with Dad's care.
All the staff are friendly, caring and helpful. My experience, from walking in the office to asking for advice to the care my dad received has been nothing but positive.
I would definitely recommend using Melody Care.
All the staff are friendly, caring and helpful. My experience, from walking in the office to asking for advice to the care my dad received has been nothing but positive.
I would definitely recommend using Melody Care.
Reply from Abigail Haughin, Registered Care Manager at Melody Care AldershotThank you for your kind words. It was a pleasure caring for your father.
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Review of
Melody Care Alton
from Carol S (Daughter of Client) published on 6 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother is receiving End of Life Care at my home in Alton. Melody Care are proving care 4 x daily to help me care for my mum. They have been truly amazing, all the carers are kind and gentle towards my mum, treating her with dignity.
(Manager) has been so supportive to me and is continually adaptive
(Manager) has been so supportive to me and is continually adaptive
and responsive to my requests. They also provide breaks for me which enables me to rest or take a break. They have all become a part of our family during our time of need.
I honestly can't thank them enough.
I honestly can't thank them enough.
Reply from Lou Driver, Recruitment Manager at Melody Care AltonThank you for your kind words Carol. It was a real pleasure caring for your Mum, she was fondly thought of by all of our team.
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Review of
Melody Care Alton
from J H (Daughter of Client) published on 11 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It is always a tough decision to know which agency to go with but we are so pleased we chose Melody Care
The staff showed such kindness and treated my mum with respect and encouraged independence which is very important.
The manager has been very supportive and takes the time to answer any questions
The staff showed such kindness and treated my mum with respect and encouraged independence which is very important.
The manager has been very supportive and takes the time to answer any questions
we have which is reassuring and reiterates we made the right decision.
I would recommend them if you want good care and to feel supported as a family.
I would recommend them if you want good care and to feel supported as a family.
Reply from Lou Driver, Recruitment Manager at Melody Care AltonThank you for your kind words, we really enjoy taking care of your Mum.
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Review of
Melody Care Aldershot
from C D (Granddaughter of Client) published on 5 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I could sing about how amazing the carers are. They don't only just do their job, but they really do give some love and really listen to our loved ones. My grandparents, who are deaf, kept messaging me about how carers are so keen on learning sign languages so they can communicate with my grandparents
and to include them. They really do adore the carers and felt like they were their friends. The staff also made sure I was included. They set up WhatsApp so we could all communicate together. Of course, we all get little delays and a bit of waiting times, but the team have always been responsive and always done their job brilliantly. They really deserve some praise and kindness from everyone and I would definitely recommend Melody Care to whoever I know that may need carers.
Reply from Abigail Haughin, Registered Care Manager at Melody Care AldershotThank you so much for your kind words. Our care team enjoy caring for your grandmother and will continue to support her with their high quality care. Thank you for taking the time to leave such a lovely review!
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Review of
Melody Care Alton
from Maureen B (Client) published on 5 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When my balance problem became serious I felt the need for assistance in the shower. Melody Care was recommended by a family member and they responded immediately to my request for help. Their staff provide a professional, reliable service in a friendly and caring manner. I appreciate having one specific
carer except for holidays, sickness for example. My satisfaction is such that I would not hesitate to recommend Melody Care to anyone needing help.
Reply from Lou Driver, Recruitment Manager at Melody Care AltonThank you for taking the time to complete the review and for your kind words.
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Awards / Recognitions (1)
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