Melody Care in Hampshire | 3 Home Care Providers

Review of
Melody Care Alton
from Sarah T (Daughter of Client) published on 12 September 2025 Submitted via Website • Report

Overall Experience

I want to express my appreciation for the outstanding care Melody Care provides for my father. Living a long distance away, it can be difficult to stay informed about his wellbeing, but their service makes this much easier and very reassuring. The standard of care is excellent, and it is clear my father

is happy and well looked after. Continuity is especially important as he has Alzheimer's, and Melody provides the consistency and reassurance he needs. Their communication is exceptional. The app is invaluable - I can see exactly what care has been given, when visits take place, and when the next one is due. This makes it simple to plan appointments and manage his needs from afar. In addition, the messaging app group they maintain with our family is fantastic, with immediate responses that allow me to organise medical and personal matters quickly and without stress. The staff are always friendly, adaptable, and genuinely caring. They give me peace of mind.

Reply from Lou Driver, Registered Manager at Melody Care Alton

Thank you for your kind words Sarah - it has been a pleasure caring for Dad

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Review of
Melody Care Aldershot
from Naomi J (Partner of Client) published on 14 July 2025 Submitted via Website • Report

Overall Experience

Absolutely amazing staff at Melody Care, the standard of care is amazing, everyone is so lovely and well-mannered. They go above and beyond to make sure my partner's needs are met at all times, the managers are always willing to help with things that need to be done. Everyone is so helpful and happy.

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Review of
Melody Care Alton
from S P (Wife of Client) published on 6 June 2025 Submitted via Website • Report

Overall Experience

The team involved in the care, work very well together. Giving full attention to ensure safety at all times. Fully taking care of the complexities of need and ensuring as much independence as possible is given when it is safe to do so.

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Review of
Melody Care Alton
from Patricia D (Wife of Client) published on 30 May 2025 Submitted via Website • Report

Overall Experience

Melody Care have been looking after my husband since early April and care is ongoing. Although very unwell he is still pretty lively and enjoys chatting with the carers that come to see him. Without exception they are all friendly and kind and we are happy to welcome them into our home. It is true

that some carers are more experienced than their colleagues, and for the first visit of the day an understanding of my husband's requirements does help for the visit to run smoothly for both carer and himself.

Reply from Lou Driver, Registered Manager at Melody Care Alton

Thank you for your kind words. We always enjoy our visits with your husband and deeply appreciate the chance to connect with you both and hear your stories and life experiences.

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Review of
Melody Care Aldershot
from Richard H (Husband of Client) published on 23 May 2025 Submitted via Website • Report

Overall Experience

Melody care, Aldershot branch, have provided excellent care for wife since January. Always keeping in contact and such brilliant people from managers to carers who we are proud to have. Even if there are any last minute changes, they contact us and always come up with solutions to ensure my wife gets

the care she needs. Can't praise all at Melody high enough and they should all be proud to work for an excellent company

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Review of
Melody Care Alton
from Barbara L (Daughter of Client) published on 13 May 2025 Submitted via Website • Report

Overall Experience

The manager and a staff member came to the hospital to meet Mum, Dad, and my sister and I. They were so friendly and kind. Everything was put in place very quickly and we didn't have to worry. After Mum was home, all the carers that visited were extremely kind and friendly and handled Mum with dignity.

They also took Dad's needs into account and looked after him in a kind and friendly manner. Listening to him and my brother sister and I when we needed to talk. Although Mum only had 4 and a half weeks at home I felt we had the best end with Mum, we could have had, with lots of help from the lovely staff of Melody Care.

Reply from Lou Driver, Registered Manager at Melody Care Alton

Thank you so much for your kind words. We're truly touched to hear that you felt supported and cared for during such a difficult time. It means a great deal to our team to know that we were able to…read more

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Review of
Melody Care Aldershot
from S G (Client) published on 16 April 2025 Submitted via Website • Report

Overall Experience

The girls at melody care are so lovely! They are a lovely way to start a day when they all come in smiling. They are a wonderful bunch and they are lovely company on the weekends! They all listen to exactly what I like and they all really and truly care. I wouldn't know what to do without them!

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Review of
Melody Care Aldershot
from Anna H (Daughter of Client) published on 27 March 2025 Submitted via Website • Report

Overall Experience

We have used Melody Care for the last two years since Mum was diagnosed with dementia. We have now entered a new phase with Mum now having end of life care following a metastatic cancer diagnosis.
I can't speak highly enough of the excellent care being provided from carers who really DO care, not

just for Mum but also looking out for me, as the main supporter of mother.
They have dealt with social services on my behalf and that's taken quite a bit of stress away. They really are our friends and I can't thank them enough.

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Review of
Melody Care Aldershot
from Tara W (Daughter-in-law of Client) published on 27 March 2025 Submitted via Website • Report

Overall Experience

Melody care always provide a friendly , professional and supportive service. They provide peace of mind knowing your loved ones are well looked after and will always try their best to tailor care to suit individual needs. Would highly recommend their services.

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Review of
Melody Care Alton
from Lionel A (Client) published on 26 March 2025 Submitted via Website • Report

Overall Experience

I have been satisfied with the care provided but have found that some carers are much more experienced, this is of significance and can be of use to know at their first visit, All Carers have been very quick to understand my requirements & provide a good experience, Their visits are give me much pleasure.

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Review of
Melody Care Aldershot
from Darren C (Son of Client) published on 21 March 2025 Submitted via Website • Report

Overall Experience

My Dad had secondary bone cancer and wanted to spend what little time he had left in his own home surrounded by family, which I believe was only made possible due to the Melody Care team. The hospital were trying to discharge him before a special bed had even been delivered, thankfully a manager from

Melody Care called the company and got it delivered the same day!
She organised a live in carer, extra daily visits to help move and clean him and even a waking night carer to help Dad cope with the night terrors he was having. She also liaised with the District nurses and a hospice care when required, all whilst keeping us updated 24/7 via the WhatsApp group she created for us.
It was made very clear that the team were always there for us which gave us peace of mind during a terrible situation.
When my Dad passed, the team came straight to his home, gave him a dignity wash and dressed him for us, they also spoke to him whilst doing it.
Thank you again for taking such great care of Dad.

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Review of
Melody Care Aldershot
from C A (Daughter of Client) published on 21 March 2025 Submitted via Website • Report

Overall Experience

I am impressed with the care shown to my mother. The carers take time with her and ensure her needs are met. They keep me informed about her care. They also take the time to chat with my father and address his concerns.

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Review of
Melody Care Aldershot
from Pam S (Client) published on 21 March 2025 Submitted via Website • Report

Overall Experience

I am very happy with the service; the staff are all very caring. Melody Carers come four times per day; they are all lovely and helpful which makes me feel good. They do their best to rise to the challenge of staggering their visits evenly throughout the day. There is always a Duty Senior on call available

for any queries which is helpful.

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Review of
Melody Care Aldershot
from Jill P (Daughter of Client) published on 18 March 2025 Submitted via Website • Report

Overall Experience

Overall, I am happy with the service Melody Care provide. More importantly our mum is happy. She likes the carers and it seems they like mum.
The communication between us is good and I know if there are any concerns going forward, we would resolve them and that brings a sense of relief. They are the

support we need.

Reply from Abigail Haughin, Registered Care Manager at Melody Care Aldershot

Thank you so much for your kind words about the care we provide for your mum. We truly enjoy looking after her and look forward to continuing our work together.

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Review of
Melody Care Aldershot
from Lesley W (Daughter of Client) published on 7 March 2025 Submitted via Website • Report

Overall Experience

Really pleased with Dad's care.
All the staff are friendly, caring and helpful. My experience, from walking in the office to asking for advice to the care my dad received has been nothing but positive.
I would definitely recommend using Melody Care.

Reply from Abigail Haughin, Registered Care Manager at Melody Care Aldershot

Thank you for your kind words. It was a pleasure caring for your father.

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Review of
Melody Care Alton
from Carol S (Daughter of Client) published on 6 March 2025 Submitted via Website • Report

Overall Experience

My mother is receiving End of Life Care at my home in Alton. Melody Care are proving care 4 x daily to help me care for my mum. They have been truly amazing, all the carers are kind and gentle towards my mum, treating her with dignity.
(Manager) has been so supportive to me and is continually adaptive

and responsive to my requests. They also provide breaks for me which enables me to rest or take a break. They have all become a part of our family during our time of need.
I honestly can't thank them enough.

Reply from Lou Driver, Recruitment Manager at Melody Care Alton

Thank you for your kind words Carol. It was a real pleasure caring for your Mum, she was fondly thought of by all of our team.

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Review of
Melody Care Alton
from J H (Daughter of Client) published on 11 February 2025 Submitted via Website • Report

Overall Experience

It is always a tough decision to know which agency to go with but we are so pleased we chose Melody Care
The staff showed such kindness and treated my mum with respect and encouraged independence which is very important.
The manager has been very supportive and takes the time to answer any questions

we have which is reassuring and reiterates we made the right decision.
I would recommend them if you want good care and to feel supported as a family.

Reply from Lou Driver, Recruitment Manager at Melody Care Alton

Thank you for your kind words, we really enjoy taking care of your Mum.

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Review of
Melody Care Aldershot
from C D (Granddaughter of Client) published on 5 February 2025 Submitted via Website • Report

Overall Experience

I could sing about how amazing the carers are. They don't only just do their job, but they really do give some love and really listen to our loved ones. My grandparents, who are deaf, kept messaging me about how carers are so keen on learning sign languages so they can communicate with my grandparents

and to include them. They really do adore the carers and felt like they were their friends. The staff also made sure I was included. They set up WhatsApp so we could all communicate together. Of course, we all get little delays and a bit of waiting times, but the team have always been responsive and always done their job brilliantly. They really deserve some praise and kindness from everyone and I would definitely recommend Melody Care to whoever I know that may need carers.

Reply from Abigail Haughin, Registered Care Manager at Melody Care Aldershot

Thank you so much for your kind words. Our care team enjoy caring for your grandmother and will continue to support her with their high quality care. Thank you for taking the time to leave such a…read more

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Review of
Melody Care Alton
from Maureen B (Client) published on 5 February 2025 Submitted via Website • Report

Overall Experience

When my balance problem became serious I felt the need for assistance in the shower. Melody Care was recommended by a family member and they responded immediately to my request for help. Their staff provide a professional, reliable service in a friendly and caring manner. I appreciate having one specific

carer except for holidays, sickness for example. My satisfaction is such that I would not hesitate to recommend Melody Care to anyone needing help.

Reply from Lou Driver, Recruitment Manager at Melody Care Alton

Thank you for taking the time to complete the review and for your kind words.

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Review of
Melody Care Aldershot
from R B (Client) assisted by family/friend published on 16 January 2025 Submitted via Postal Card • Report

Overall Experience

As a 'first-time' user we were impressed and delighted with all the carers who were bright, cheery souls who were efficient and supportive.

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Home Care Providers Owned by Melody Care in Hampshire

Melody Care Locations in Hampshire (3)

Melody Care Reviews in Hampshire (50)

Melody Care Alton

Melody Care Aldershot

Melody Care Alton

Melody Care Alton

Melody Care Aldershot

Melody Care Alton

Melody Care Aldershot

Melody Care Aldershot

Melody Care Aldershot

Melody Care Alton

Melody Care Aldershot

Melody Care Aldershot

Melody Care Aldershot

Melody Care Aldershot

Melody Care Aldershot

Melody Care Alton

Melody Care Alton

Melody Care Aldershot

Melody Care Alton

Melody Care Aldershot

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