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Home Care Providers Owned by Melody Care in Hampshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Melody Care in Hampshire

Only the locations & reviews in Hampshire for Melody Care are showing below.

View the details of all 3 locations (with 61 reviews) owned by Melody Care

Melody Care Locations in Hampshire (2)

2 Home Care Providers owned by Melody Care in Hampshire
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Melody Care Alton
18-20 Market Street, Alton GU34 1HA 
9.8 26 reviews
Melody Care Alton, Alton, Hampshire
"Lou and all of the team at Melody Care in Alton have been amazing for my mum and especially for myself and my brother. When things were…"   Read all 26 reviews
  • Live-in Care from £1,400 / week

Melody Care Alton offers person-centred care to people who wish to live independently in their own homes in and around Alton, Hampshire. The team value each client as an individual, talking the ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Melody Care Aldershot
140-142 Ash Road, Aldershot GU12 4ES 
9.7 18 reviews
Melody Care Aldershot, Aldershot, Hampshire
"I wish to express my thanks to all the carers who are looking after my cheeky mother (Kathleen) who are providing care 3 times a day. In…"   Read all 18 reviews
  • Live-in Care from £1,400 / week

Melody Care Aldershot is part of the Melody Care group, a trusted home care provider who have been providing exceptional care to people across Surrey and Hampshire since 2010. The team at Melody ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

Melody Care Reviews in Hampshire (44)

9.7

Melody Care has a Group Review Score of 9.7 (9.713) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Melody Care must have a Review Score.

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Review of

Melody Care Aldershot

from A H (Daughter-in-law of Client) published on 30 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am actually the daughter-in-law of the client and have POA. My mother-in-law has mixed dementia and responds differently to the carers every day, depending on her mood or level of anxiety. Like me, the carers never know in advance how she will be and whether she will accept help with anything, but
they all try hard to fulfil the care brief and will spend the visit sitting with her to provide company if that's all my mother-in-law will let them do (even though she struggles with conversation some days).
I know that the visits are having a positive impact because the number of confused and/or distressed calls my mother-in-law makes to me has decreased dramatically. It's also reassuring to me to know the carers are checking in on her regularly, as I'm not able to do this myself because I live some distance away and work.
Reply from Abigail Haughin, Registered Care Manager at Melody Care AldershotThank you for your thoughtful and compassionate care. It really reassures me to know you're adapting to her needs each day and still finding ways to support her, even if it's just being there with her. I've definitely noticed a positive difference, and I truly appreciate all your efforts.
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Review of

Melody Care Alton

from Kirsty M (Daughter of Client) published on 23 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lou and all of the team at Melody Care in Alton have been amazing for my mum and especially for myself and my brother. When things were getting tricky before Christmas, Lou stepped in and helped ease the pressure on us to help mum daily. We now know that her medication is being taken correctly and on
time, she is being encouraged to up her fluid intake and offering her companionship and a daily chat. She really enjoys the coffee mornings that are organised by Lou too! All of these little things have helped us to worry about her being on her own a little less and everyone has been so kind. Thank you
Reply from Lou Driver, Registered Manager at Melody Care AltonThank you for your kind words. It is a pleasure caring for your Mum and we are glad she is enjoying our coffee mornings too!
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Review of

Melody Care Alton

from Helen W (Daughter of Client) published on 4 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
How can we ever thank you all enough for the care and kindness you showed to our darling Mum. We had Mum at home in Bordon for her end of life care. Not only did you all support my Mum but you also supported us and gave us so much comfort. I would like to thank everyone of the carers we had the pleasure
in meeting and thank you doesn't seem enough.
We will be forever grateful we had the wonderful Melody carers looking after us.
Reply from Lou Driver, Registered Manager at Melody Care AltonThank you for your kind words Helen. It was a pleasure caring fo your Mum and if there is anything else at all we can do please do not hesiaite to contact us.
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Review of

Melody Care Alton

from Elizabeth A (Daughter of Client) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Melody Care team operating in Alton under Lou's guidance was an amazing support - a lifeline - for my 96-year-old Father in the last 15 months of his life. He desperately wanted to remain supported in his own home and without their visits (which went from one a day to four towards the end), he would
not have managed. As I and my brother live overseas, it was imperative our Father had reliable, caring, dedicated and competent home carers, for both his and our peace of mind, and I can say unfalteringly that the Melody team was impeccable. They were with him when he passed away, when family could not be, and showed immense respect and compassion to my Father, even attending his funeral. I can thoroughly recommend Melody to others who need elderly relatives supported in their homes.
Reply from Lou Driver, Registered Manager at Melody Care AltonThank you for your kind words. It was a pleasure to care for your father in his final years and days. He had a wealth of life experience which all our staff enjoyed hearing about and throughly enjoyed our visits to see him.
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Review of

Melody Care Alton

from Chris W (Son of Client) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lou and the team at Melody Care have been incredibly helpful, responsive and flexible when providing overnight care. Mum feels safe and secure in their hands, which means we all do. Highly recommended.
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Review of

Melody Care Aldershot

from John C (Son of Client) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wish to express my thanks to all the carers who are looking after my cheeky mother (Kathleen) who are providing care 3 times a day. In particular, special thanks and gratitude to Carol Tapp, who is truly outstanding. Have a wonderful Christmas, all, and hope you get some time to enjoy with your own
families
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Review of

Melody Care Alton

from Claire S (Wife of Client) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the carers and managers of Melody Care enough for the care they are providing to my husband at the end of his life and the support they are giving to me. Their job is made more difficult as my husband can't communicate but they always treat him with the utmost care and dignity and respect
and anticipate his needs. He is always pleased to see them and they make him smile. Nothing is too much trouble. They let me know what they have been able to do for him on each visit and post notes on their system providing continuity of care. They are wonderful and always ask me how I'm doing too and I missed them when my husband had to go into hospital. If I could give them more than 5 stars I would.
Reply from Lou Driver, Registered Manager at Melody Care AltonThank you for your kind words Claire, it is a pleasure caring for Rod and getting to know you both.
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Review of

Melody Care Alton

from Sarah T (Daughter of Client) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to express my appreciation for the outstanding care Melody Care provides for my father. Living a long distance away, it can be difficult to stay informed about his wellbeing, but their service makes this much easier and very reassuring. The standard of care is excellent, and it is clear my father
is happy and well looked after. Continuity is especially important as he has Alzheimer's, and Melody provides the consistency and reassurance he needs. Their communication is exceptional. The app is invaluable - I can see exactly what care has been given, when visits take place, and when the next one is due. This makes it simple to plan appointments and manage his needs from afar. In addition, the messaging app group they maintain with our family is fantastic, with immediate responses that allow me to organise medical and personal matters quickly and without stress. The staff are always friendly, adaptable, and genuinely caring. They give me peace of mind.
Reply from Lou Driver, Registered Manager at Melody Care AltonThank you for your kind words Sarah - it has been a pleasure caring for Dad
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Review of

Melody Care Aldershot

from Naomi J (Partner of Client) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing staff at Melody Care, the standard of care is amazing, everyone is so lovely and well-mannered. They go above and beyond to make sure my partner's needs are met at all times, the managers are always willing to help with things that need to be done. Everyone is so helpful and happy.
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Review of

Melody Care Alton

from S P (Wife of Client) published on 6 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team involved in the care, work very well together. Giving full attention to ensure safety at all times. Fully taking care of the complexities of need and ensuring as much independence as possible is given when it is safe to do so.
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Review of

Melody Care Alton

from Patricia D (Wife of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Melody Care have been looking after my husband since early April and care is ongoing. Although very unwell he is still pretty lively and enjoys chatting with the carers that come to see him. Without exception they are all friendly and kind and we are happy to welcome them into our home. It is true
that some carers are more experienced than their colleagues, and for the first visit of the day an understanding of my husband's requirements does help for the visit to run smoothly for both carer and himself.
Reply from Lou Driver, Registered Manager at Melody Care AltonThank you for your kind words. We always enjoy our visits with your husband and deeply appreciate the chance to connect with you both and hear your stories and life experiences.
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Review of

Melody Care Aldershot

from Richard H (Husband of Client) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Melody care, Aldershot branch, have provided excellent care for wife since January. Always keeping in contact and such brilliant people from managers to carers who we are proud to have. Even if there are any last minute changes, they contact us and always come up with solutions to ensure my wife gets
the care she needs. Can't praise all at Melody high enough and they should all be proud to work for an excellent company
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Review of

Melody Care Alton

from Barbara L (Daughter of Client) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and a staff member came to the hospital to meet Mum, Dad, and my sister and I. They were so friendly and kind. Everything was put in place very quickly and we didn't have to worry. After Mum was home, all the carers that visited were extremely kind and friendly and handled Mum with dignity.
They also took Dad's needs into account and looked after him in a kind and friendly manner. Listening to him and my brother sister and I when we needed to talk. Although Mum only had 4 and a half weeks at home I felt we had the best end with Mum, we could have had, with lots of help from the lovely staff of Melody Care.
Reply from Lou Driver, Registered Manager at Melody Care AltonThank you so much for your kind words. We're truly touched to hear that you felt supported and cared for during such a difficult time. It means a great deal to our team to know that we were able to help provide comfort, dignity, and peace for your mum and your whole family. We will make sure your message is shared with everyone involved in your mum's care-they will be deeply moved to know the difference they made.
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Review of

Melody Care Aldershot

from Anna H (Daughter of Client) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used Melody Care for the last two years since Mum was diagnosed with dementia. We have now entered a new phase with Mum now having end of life care following a metastatic cancer diagnosis.
I can't speak highly enough of the excellent care being provided from carers who really DO care, not
just for Mum but also looking out for me, as the main supporter of mother.
They have dealt with social services on my behalf and that's taken quite a bit of stress away. They really are our friends and I can't thank them enough.
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Review of

Melody Care Aldershot

from Tara W (Daughter-in-law of Client) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Melody care always provide a friendly , professional and supportive service. They provide peace of mind knowing your loved ones are well looked after and will always try their best to tailor care to suit individual needs. Would highly recommend their services.
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Review of

Melody Care Alton

from Lionel A (Client) published on 26 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been satisfied with the care provided but have found that some carers are much more experienced, this is of significance and can be of use to know at their first visit, All Carers have been very quick to understand my requirements & provide a good experience, Their visits are give me much pleasure.
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Review of

Melody Care Aldershot

from Darren C (Son of Client) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad had secondary bone cancer and wanted to spend what little time he had left in his own home surrounded by family, which I believe was only made possible due to the Melody Care team. The hospital were trying to discharge him before a special bed had even been delivered, thankfully a manager from
Melody Care called the company and got it delivered the same day!
She organised a live in carer, extra daily visits to help move and clean him and even a waking night carer to help Dad cope with the night terrors he was having. She also liaised with the District nurses and a hospice care when required, all whilst keeping us updated 24/7 via the WhatsApp group she created for us.
It was made very clear that the team were always there for us which gave us peace of mind during a terrible situation.
When my Dad passed, the team came straight to his home, gave him a dignity wash and dressed him for us, they also spoke to him whilst doing it.
Thank you again for taking such great care of Dad.
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Review of

Melody Care Aldershot

from C A (Daughter of Client) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am impressed with the care shown to my mother. The carers take time with her and ensure her needs are met. They keep me informed about her care. They also take the time to chat with my father and address his concerns.
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Review of

Melody Care Aldershot

from Jill P (Daughter of Client) published on 18 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall, I am happy with the service Melody Care provide. More importantly our mum is happy. She likes the carers and it seems they like mum.
The communication between us is good and I know if there are any concerns going forward, we would resolve them and that brings a sense of relief. They are the
support we need.
Reply from Abigail Haughin, Registered Care Manager at Melody Care AldershotThank you so much for your kind words about the care we provide for your mum. We truly enjoy looking after her and look forward to continuing our work together.
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Review of

Melody Care Aldershot

from Lesley W (Daughter of Client) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really pleased with Dad's care.
All the staff are friendly, caring and helpful. My experience, from walking in the office to asking for advice to the care my dad received has been nothing but positive.
I would definitely recommend using Melody Care.
Reply from Abigail Haughin, Registered Care Manager at Melody Care AldershotThank you for your kind words. It was a pleasure caring for your father.
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Awards / Recognitions (1)

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