Home Care Providers Owned by Care Solutions Ltd

week no issue then we must have upset someone so we got this service. If you truly want peace of mind DO NOT USE THIS SERVICE FOR YOUR LOVED 1s.

ensure she washed and was eating and importantly didn't get lonely. Carers took her out a couple of times a week for fresh air so that she got outside stimulus and she enjoyed these trips that often included ice cream! Support also included general cleaning and tidying but most importantly for us, the Carers were reliable, respectful of Mum and kind and patient with her. They kept us fully informed about her health and well being providing daily updates and suggestions about how to better support her changing needs. I fully recommend this company to be trusted with the support of a loved one and thank all the Carers who looked after Mum while she was at home. Thank you!

with the service I've booked them again for September this year knowing my dad will be looked after and not having to worry about what's going on and that he is safe.

Would highly recommend them as even my friend that stopped over night whilst i was away said he seemed really happy and looked well and was excited about what he was doing the next day.

the carers from Care solutions where attentive, professional and looked after my parents extremely well , calling me if there was a problem. Acting on any requests I had and taking on board any feedback they were given.

I would recommend Care solutions and the manager was very approachable, understanding and she went out of their way to do everything she could to support my parents.

good with some staff going 'above & beyond' to meet our parents needs, which felt most reassuring.

Some times, there was an inconsistency in standard of care, but this was usually due to staff shortages.

My parents have recently needed to go into a care home. However, we feel extremely grateful for the support Care Solutions have provided over the last 4 years, which has certainly enabled our parents to enjoy the 'comfort of their own home' for these very precious last few years.

Thankyou Care Solutions - your support has been much appreciated by my parents & also by us as a family.

telephone call from her, which was aggressive and threatening, I ended my care with Care Solutions and moved to another provider.

empathy that was offered, I was exceptionally happy.
My uncle was given his dignity at a time when he couldnt protect it himself.
Our handler was brilliant and really cared about us as a family which we loved.

Great after-service and great staff in all aspects, in care and out of care.
Brilliant care team
Thanks.

their medication. Whenever I contact the office staff regarding a change in my parents' well-being or for a little advice it is always received in a positive manner and passed on to the relevant staff. It is a great service so thank you to you all, it is also peace of mind for me and my family that their general health is being observed.

to one member of staff, she has been amazing.

a car accident. She was such a help in my father's last days and we couldn’t have done it without her. She made sure his last days were dignified and I can never thank her enough.

kind and caring people who make my Dad feel good about himself and they are always laughing together. He is always smiling at the end of their visit because they have become friends to him and he enjoys spending time with them. It doesn't matter who comes on the rota he always receives the same level of care and respect. I cannot fault the company and the brilliant carers who come each day and brighten his day and mine.
I really value all of these awesome people and could not recommend them highly enough.

trainers) and quite frankly a rude and abrupt 'manager' taking charge of the telephones. On one occasion only one carer arrived with no experience of using a hoist.