Care Solutions Fylde

Room 2, Unicorn House, 141 Mowbray Drive, Blackpool FY3 7UN
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7.7 12 Reviews
  • Care Solutions Fylde, Blackpool
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Care Provided by Care Solutions Fylde

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £22

This is chargeable on a monthly basis on the 1st of each month

These prices are only a guideline, please contact Care Solutions Fylde to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in Charge

  • Carla Lowe (Manager)
Are you the Owner/Manager of Care Solutions Fylde? View your Advertising Options

Care Solutions Fylde Reviews (12)

7.7

Care Solutions Fylde has a Review Score of 7.7 (7.721) out of 10, based on 6 reviews in the last 2 years.
Over all time Care Solutions Fylde has 12 reviews.

Overall Experience
  • 8
  • 2
  • 1
  • 0
  • 1
Date Published
  • 12
  • 5
  • 5
  • 6
  • 6
Reviewer Connection to Care Solutions Fylde
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 12, showing 1-12
Review from Nick W (Grandson of Client) published on 8 August 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Very poor. Horrendous customer service. Purposely sending men day after day after being told my gran wasn't comfortable having a personal wash with a male. After 5 days on the bounce 2 visits a day we had to cancel the care package because she hadn't had a proper wash for 5 days. I could go on, first
week no issue then we must have upset someone so we got this service. If you truly want peace of mind DO NOT USE THIS SERVICE FOR YOUR LOVED 1s.
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Review from M R (Daughter of Client) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum suffered from Vascular dementia and was a falls risk so we needed support for her to be able to stay at home so engaged Fylde Care Solutions. The Local Care Manager took time to get to know Mum to understand her needs developing a lovely relationship with her. A package of care was created to
ensure she washed and was eating and importantly didn't get lonely. Carers took her out a couple of times a week for fresh air so that she got outside stimulus and she enjoyed these trips that often included ice cream! Support also included general cleaning and tidying but most importantly for us, the Carers were reliable, respectful of Mum and kind and patient with her. They kept us fully informed about her health and well being providing daily updates and suggestions about how to better support her changing needs. I fully recommend this company to be trusted with the support of a loved one and thank all the Carers who looked after Mum while she was at home. Thank you!
Reply from Carla Lowe, Manager at Care Solutions Fylde
I am pleased that mum is now settled in her care home. We do miss her. Thank you very much for the kind comments, they will be passed on to the carers who looked after your mum. We wish you all the…read more
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Review from Alan G (Son of Client) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would rate care solutions a 10 out of 10.
They cared for my dad on respite and he has challenging dementia.
They sent staff members that were well experienced in his condition meaning I could go abroard for the first time is years knowing that my dad was safe in there care.


I was that impressed

with the service I've booked them again for September this year knowing my dad will be looked after and not having to worry about what's going on and that he is safe.


Would highly recommend them as even my friend that stopped over night whilst i was away said he seemed really happy and looked well and was excited about what he was doing the next day.

Reply from Carla Lowe, Manager at Care Solutions Fylde
Thank you for the review, it is always appreciated. Dad was an absolute superstar while you were away. He enjoyed his visits out to his local pub The Gynn. He also enjoyed the carers taking him out…read more
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Review from Michael W (Son of Client) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care solutions provided home care for my elderly parents for a number of months in 2024 who both suffered with dementia and were keen to stay in their home. The carers called at my parents house 3 times a day ensuring they took their medication, were eating properly keeping safe and looking after themselves.
All
the carers from Care solutions where attentive, professional and looked after my parents extremely well , calling me if there was a problem. Acting on any requests I had and taking on board any feedback they were given.


I would recommend Care solutions and the manager was very approachable, understanding and she went out of their way to do everything she could to support my parents.

Reply from Carla Lowe, Manager at Care Solutions Fylde
Thank you very much for your feedback which is always appreciated. Yours thanks will also be passed onto the carers who attended your parents home.
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Review from Jan B (Daughter of Client) published on 12 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Care Solutions cared for both our parents at home over between 2021/2025.


Having carers in their home, was a difficult transition for them, but staff were understanding & patient, and worked hard to provide care & support that was personalised to their needs.


Overall the standard of care was

good with some staff going 'above & beyond' to meet our parents needs, which felt most reassuring.


Some times, there was an inconsistency in standard of care, but this was usually due to staff shortages.


My parents have recently needed to go into a care home. However, we feel extremely grateful for the support Care Solutions have provided over the last 4 years, which has certainly enabled our parents to enjoy the 'comfort of their own home' for these very precious last few years.


Thankyou Care Solutions - your support has been much appreciated by my parents & also by us as a family.

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Review from Mark L (Client) published on 22 March 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
I found every carer that visited me on a daily basis, exceptional.
However, the office team I found rude and very unhelpful, especially the supervisor, she was abrupt and spoke to me like a child on many occasions, to the point that I put the phone down if she answered the telephone.
After an unprovoked
telephone call from her, which was aggressive and threatening, I ended my care with Care Solutions and moved to another provider.
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Review from Rachael F (Niece of Client) published on 10 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our experience was overall positive. There were a couple of things that could have been improved, for example, a sick member of staff who was clearly unwell was sent to my uncle while he had no immune system but this was a one-off. Masks should also have been worn.
In terms of the communication and
empathy that was offered, I was exceptionally happy.
My uncle was given his dignity at a time when he couldnt protect it himself.
Our handler was brilliant and really cared about us as a family which we loved.
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Review from Gordon S (Relative of Client) published on 10 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great care company, always on hand and very helpful and know their jobs, brilliant care standards and looked after my relative for a long period of time.
Would highly recommend to anyone.
When it came to the darkest day, we were unable to attend and they tended on our behalf until we were available.
Great after-service and great staff in all aspects, in care and out of care.
Brilliant care team
Thanks.
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Review from G H (Daughter of Client) published on 28 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service that both my parents have received from all the staff visiting their home has been of a very good quality, nothing is a problem and the care/mental health needs are always met on all visits during the day. The staff would assist my parents with personal care, making meals and administering
their medication. Whenever I contact the office staff regarding a change in my parents' well-being or for a little advice it is always received in a positive manner and passed on to the relevant staff. It is a great service so thank you to you all, it is also peace of mind for me and my family that their general health is being observed.
Reply from Carla Lowe, Manager at Care Solutions Fylde
Thank you for the review, this is lovely to read and we value your feedback.
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Review from Carla R (Great Great-Niece of Client) published on 28 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hi, we've recently been introduced to Care Solutions, they are providing four visits a day for my great-auntie. All members of staff I've met up to now have been extremely helpful, friendly and consistent. They have all gone out of their way to ensure my great-auntie is safe and happy. Big thank you
to one member of staff, she has been amazing.
Reply from Carla Lowe, Manager at Care Solutions Fylde
Thank you very much for your review, we appreciate your valuable feedback.
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Review from K M (Client) published on 30 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
They are really friendly and they helped me realise not to be embarrassed when you need them. I’m so glad to be a client of theirs, thank you so much for your help and making me realise their help is there when you ask for it.
Reply from Carla Lowe, Manager at Care Solutions Fylde
Thank you for your lovely comments, we are so happy the staff have made you feel at ease and made the transition of care a more comfortable one for yourself.
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Review from Caroline P (Daughter of Client) published on 8 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to let you know how grateful I am for the high level of care provided by care solutions. They were all very caring and had a great attitude but wanted to give a special mention to the carer with the pink hair. She came to see my father on her break and even apologised for being late, following
a car accident. She was such a help in my father's last days and we couldn’t have done it without her. She made sure his last days were dignified and I can never thank her enough.
Reply from Will Stelfox, Director at Care Solutions Fylde
Thank you for your kind review, it is appreciated.

I have passed on your review to our Care Solutions Fylde Manager so she can advise the 'carer with the pink hair' of your feedback.

Thanks,…read more
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Current Review Score: 7.7 (7.721)

Overview of Review Score

The Review Score of 7.7 (7.721) out of 10 for Care Solutions Fylde is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.5 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.471 for Care Solutions Fylde is calculated as follows: ( (15 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) + (10 Very Poors x 1) ) ÷ 34 Ratings = 3.471
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care Solutions Fylde is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about Care Solutions Fylde

What Type of Services does Care Solutions Fylde offer?

Care Solutions Fylde offers Home Care.

How many Carers does Care Solutions Fylde employ?

Care Solutions Fylde employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Solutions Fylde to verify any information. View our terms and conditions. Care Solutions Fylde has an Basic Service - more info.